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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How to Minimize Damage to your Home after a Pipe Leaks.

3/28/2023 (Permalink)

Nobody plans to have a flood in their home, so they seldom learn about what should be done if their home becomes flooded. Knowing some crucial steps to take after water damage occurs can keep additional damage to a minimum. If your home experiences a significant water issue such as a burst pipe, the first step most homeowners take is to do whatever is needed to stop the water. Here are a few more tips to minimize damage to your home after a flood.

Move any items that can be affected by water

If there are rugs or carpets in the flooded area that you can pick up, remove them immediately. Take them outside and drape them over something sturdy to let the water drain out and the item air out to prevent any mildew.

Water can do a significant amount of damage in a short amount of time, especially to items that have a color of any kind. Shoes, bags, area rugs, pet gear, books, or magazines, should all be moved. Most items won't suffer significantly from water damage if handled quickly. If any items that are perishable in nature are saturated with water, simply dispose of the item to prevent the risk of contamination. This includes kids’ toys, food, chew toys, pet food, or anything that is quickly impacted by water.

Remove as much water as you can up until SERVPRO arrives

Once the floor is clear of at-risk items, you can focus on sopping up as much standing water as possible until help arrives. Towels or a mop may be enough to get the mess under control, or you may want to use a shop vacuum if you have one that accommodates water.

While the SERVPRO water remediation team will be able to help with water cleanup, the sooner you can remove standing water, the better, until professionals arrive with equipment designed to extract all water completely.

Prop up furniture and other larger unmovable items

Some larger items affected by water may not be able to get moved out of the water-impacted area by the homeowner because of size or weight. If that is the case, there are still steps you can take to minimize the damage until help arrives. Use aluminum foil or small wooded blocks to raise furniture off wet floors, especially carpeted ones, to minimize damage.

Doing this protects your furniture from prolonged water exposure and possibly reduces the risk of discoloration of carpeting or transfer of furniture coloring onto your carpet. Whatever you can do to get larger pieces as much out of standing water as possible will help. Wipe down any wood furnishing that has become damp to potentially minimize warping.

Water damage in a home is always unexpected. Act quickly to stop the water source, then contact SERVPRO of Far North Dallas and Carrollton at 972-446-0383 for water remediation.

We are available 24/7 to help with any water emergency you may have and will respond quickly to your call.

How to Prepare your Home for Spring Storms.

3/22/2023 (Permalink)

We’ve listed a few activities you can do to protect your property from the Spring Storm damage.

Prepare Trees for Storm Season

One of the most common hazards that occurs during a storm is the uprooting of trees. Not only that, but heavy branches being also ripped off tossed about can cause some damage too. The microbursts tend to uproot trees of any size and carry outside furniture and play equipment down the street or a neighbor’s backyard if you end up finding it at all!

Not only can this cause damages to your property, but it can also cause some danger if nearby power lines are affected. Be sure that all your smaller or newly planted trees are double staked; if you’re not sure how to do that, ask a landscaper to assist you in securing those trees. You want them loose enough to give enough room for the tree to bend with the gusty winds, but secure enough to prevent them from being ripped out of the ground or broken off by powerful winds.

You should also trim the more mature trees to eliminate the branches that are thinner so that the limbs will have less weight.

Check Windows and Doors for Sealing

Now is the time to go through your home and inspect all the windows and doors for any spaces or gaps where water and dirt can seep through. If you see any space within the frames where the seal is, it’s time to replace that weather stripping, or get a professional to come in and do it for you.

While a tiny gap might be tempting to ignore, even the smallest amount of water will come in through that opening and cause mold which can spread around and will require professional mold remediation and removal. Replacing the weatherstripping will also prevent the dust from getting inside and settling on all the furniture, floors, and carpet after a heavy windstorm.

Check Out Your Roof

Get up on your roof (or have a professional do it for you) and look for any loose shingles or tiles before the storm season begins. This should be done regularly throughout the monsoon season. Strong storm winds often displace shingles and tiles which leave the property vulnerable to the storm elements that could cause even more damages. Missing tiles are more than a cosmetic issue; they protect your roof so be sure to be diligent here.

Check Drainage Around Your Home

In the past, have you ever noticed any issues with the drainage patterns which cause all the water to collect into pools? If you have, get that professionally addressed before the storms come. Protecting your investment from any potential water damages is obviously in your best interest. It’s important that water drains away from your home, not puddle up against it.

Make Room in the Garage Before the Storm hits.

Unsecured items outside of your property leave everyone at risk. The monsoon winds can be extremely powerful, capable of picking up objects from the ground, and carrying them somewhere else. Just make sure to clear away enough space in your garage to put bicycles and whatever else you may have unsecured on your property, like patio furniture.

We're here to help with storm damage

Regardless of how careful you are, life still happens, and there will still be some flooding and storm damages each year. That is why SERVPRO of Far North Dallas is here if it happens to your home. Available 24/7/365 for any emergency disaster! 

Contact us at 972-446-0383. Our technicians are highly skilled, and well-trained and are here to help if you experience any local storm damages during this upcoming monsoon season.

What Steps Should I Take After Water Damage Occurs?

3/16/2023 (Permalink)

Water Damage Checklist (What you Should Do Immediately).

Water damage is one of the most frustrating and damaging events that can happen in your home. Water damage can result from a variety of different situations, like a leaking pipe from a second floor washing machine, broken appliance or a sewer backup. Each situation is a little different and can come with different clean up procedures. No matter what caused the water damage, there are some routine procedures that you must follow until a professional can assess the situation. Here is the ultimate water damage checklist to help you care for the short term and long term integrity of your home.

#1) Find the Source

The first thing you need to do immediately after you see standing water in any area of your house is to find the source of the water. To prevent further damage to your house and belongings, you should stop the water immediately. This may mean turning off all the water to your home or calling a professional right away. Stopping additional water entering your home is always the first step.

#2) Take Care of Your Home

To prevent further damage to your home, you need to take preventative steps to your house and your belongings. You should turn off the power in your home because if water gets into the outlets or reaches exposed wires, it could turn your home into a catastrophe. In addition, you will want to take all of your valuables to an area of the home that was not exposed to water or to a friend or family's house until your home is restored.

#3) Call Your Insurance Company

Once you have the situation under control and your home is no longer in immediate danger, you should contact your insurance company. Get the quote started so that you have an idea of what will and will not be covered. Ask them for companies that they may have contracts with to help you in your process. Be sure to take pictures of everything so that there is no question later about what was damaged or not.

#4) Start Repairing Water Damage

Water in the home can cause some of the most severe damage possible. Start the repairs as soon you can to prevent mold and structural damage to the home. You should contact a water damage restoration company to help you clean and repair your home properly. Professional companies have the experience necessary to fix the water damage issue and look for mold and other hazardous issues.

#5) Dry Your Home

You need to start drying out your home as soon as possible. This means removing water and using fans to get rid of the humidity present in the home. You can use a variety of different equipment like a wet-vac or dehumidifiers to help. You should let the fans run for a few days to remove all humidity and help get your home back to normal. 

#6) Look for Mold

Mold only takes about 24 hours to grow. If your home is not dried out and repaired in this amount of time, you are risking exposure to mold. You should thoroughly inspect your house for mold in the carpets, walls, drywall, flooring and more. You should contact a professional mold remediation company to look for mold and help you remove mold, if you do see it.

The Professionals at SERVPRO in Far North Dallas and Carrollton are always here to help.  We respond to emergencies 7 days a week and 365 days a year, 24 hours a day.

Call 972-446-0383 if you need assistance!

Faster to ANY size Disaster.

3/16/2023 (Permalink)

Faster to ANY Disaster! 

SERVPRO of Carrollton and Bent Tree respond 24 hours a day, 7 days a week to all emergency events that your home or business may be experiencing.  If a pipe breaks, the toilet overflows, sewage backs up, you have a kitchen fire, or any other disaster, we are one phone call a way. 

We pride ourselves in taking the absolute best care of our customers.  We have the training and the equipment to get your property back to "likeitneverevenhappened". We are locally owned and involved in the community.  Please reach out to us by calling 972-446-0383.

One Stop Shop for Commercial Restoration

3/14/2023 (Permalink)

logo and commercial cleaning 7x24x365

SERVPRO is your one-stop shop for commercial construction. While running the daily functions of your business, the last thing you want to worry about when you have a need for restoration or reconstruction is contacting and managing multiple repair crews.

We’ll work with your insurance company to restore your commercial property to help make it “Like it never even happened.” Our goal is to complete your commercial restoration project on time and within the budget with as little downtime to your business as possible. SERVPRO has competent and experienced professionals that believe in delivering quality workmanship.

Our full-service process includes: inspection and estimating, mitigation, restoration and reconstruction. We also offer premium services for dust control and protection from COVID-19 and other contaminants using our proprietary, EPA-registered products.

How to reduce the fire damage risk associated with the use of a clothes dryer

3/9/2023 (Permalink)

Blog Summary: SERVPRO of Carrollton advises Carrollton, TX, homeowners on ways to reduce the risk of a dryer fire in the home.

The fire damage, smoke damage, and water damage restoration specialists at SERVPRO® of Carrollton offer this helpful advice on ways to lower the risk of dryer fires and fire damage in homes.

The first electric clothes dryer was patented in 1937. There are an estimated 89 million of these amazing, time-saving appliances in US homes. Most units are electric (75%), and the remainder (25%) is gas. Temperatures reach between 125 degrees Fahrenheit and 135 degrees Fahrenheit.

The National Fire Protection Association reported the following statistic on clothes dryer fires in the United States: “In 2014-2018, local fire departments responded to an estimated average of 13,820 home structure fires per year in which dryers were involved in the ignition. These fires caused an average of seven civilian deaths, 344 civilian injuries, and $233 million in direct property damage annually… One-third (32%) of dryer fires were caused by a failure to clean. This appears to be mainly lint build-up, as 27% of dryer fires started when dust, fiber or lint ignited.”

When given proper care and maintenance, these appliances operate efficiently and safely for anywhere from 10 to 13 years, depending on the frequency of usage per week. The typical family does about 7.4 loads of laundry per week, or about 5,200 loads over the course of 13 years, the maximum estimated lifespan of a residential clothes dryer.

Given that an estimated 266 clothes dryer fires are reported each week in the United States, fire prevention tips can help homeowners safely operate this appliance.

Tip #1. Clean the lint filter after every load

Some homeowners clean the dryer lint filter once a week or once a month, allowing the lint to build up and restrict airflow through the appliance. An enormous amount of lint can accumulate in the filter after only a single cycle when drying towels, diapers, or other lint-generating fabrics. Lint build-up creates a fire hazard and reduces the drying efficiency of the appliance due to the restricted airflow.

It literally pays to clean the lint filter after every cycle. The wet clothes dry faster. The stress on the appliance is reduced, adding to its longevity. The potential for fire decreases with the decrease in the amount of lint in the filter. Since the clothes dryer reaches temperatures of 135 degrees Fahrenheit, excessive strain on the system can elevate the operating temperature to dangerously high levels.

Some dryers have alerts to warn the homeowner that lint build-up adversely affects the appliance's performance. Some vent sensors are sensitive enough to detect partial blockages, while other detection systems only send an alert when the system experiences a total blockage. The more sensitive alert technology is superior, but not all appliances have this feature.

The best and safest practice is to check and clean the lint filter after every cycle. This habit ensures peak performance and safe operation of the appliance at all times.

Tip #2. Replace the collapsible accordion-style vent ducts with rigid, all-metal, smooth-walled ducts

Unlike the accordion-style ducts, which can droop and collect lint, the metal ducts allow air and lint to pass through the pipe with little or no resistance. If a metal duct system is installed, check for sheet metal screws that can snag lint, causing an eventual build-up. Use metal clamps or foil tape to connect sections of the ducts to ensure a tight seal and a smooth trip through the duct to the outside of the home.

Tip #3. Have a licensed, experienced professional inspect and clean the clothes dryer, and ductwork once a year

If drying time takes longer than usual, the culprit may be a blockage in the dryer vent system. A quick check of the outside vent should find warm air freely streaming from the vent. A thorough cleaning of the clothes dryer and vent system can be handled by a licensed professional, bringing peace of mind and a clean, efficient, and safe clothes dryer.

Bonus tip: Be very careful drying clothes that have been exposed to flammable liquids such as kerosene, diesel, gasoline, cleaning solvents, cooking oil, or other flammable chemicals. Wash contaminated clothing through two wash cycles. If weather permits, hang the clothing outside to dry. If the items must be run through the clothes dryer, set the appliance at the lowest heat setting for maximum safety.

For a fire, smoke, and water damage disaster caused by a clothes dryer clogged with lint, contact the professionals at SERVPRO of Carrollton. IICRC-certified technicians arrive at the client’s home in about an hour to begin the fire and water damage cleanup and restoration process. The rapid response and quick cleanup help return life to normal as soon as possible in Far North Dallas properties affected by fire damage disasters.

To learn more about water damage restoration in Carrollton, TX, call SERVPRO of Carrollton at (972) 446-0383 or email office@SERVPRO10952.com.

Pests: A potential cause of property damage and water damage that should not be overlooked

3/9/2023 (Permalink)

Blog Summary: SERVPRO of Carrollton exposes how pests can cause structural damage and water damage in the home.

SERVPRO® of Carrollton provides water removal and water damage restoration services when pests cause structural damage and water damage in the home. A home is often the largest single purchase most people will make in their lifetime. Taking care of this investment is vitally important. Proper maintenance, upgrades to keep the décor current, and replacing worn-out appliances are several ways to protect and even increase the value of this significant financial investment.

Hebron, TX, homeowners need to identify any factors that can compromise, degrade, or damage the home's structural integrity. When uninvited insects or other pests invade the house, the first concern is the health of the people in the home. These uninvited “guests” can also cause significant structural damage to any location in the house with an infestation or an intrusion. A full-blown pest infestation and the occasional pest “visitation” require immediate attention before the home's health and structural integrity are compromised. A call to a trusted pest control company can resolve most issues. If structural damage is inflicted on the house, the cleanup and repairs can cost thousands of dollars. A heightened awareness is the first step to preventing pests and the damage they can do to a home. Listed below are some of the most common areas of the house where pests cause damage.

Foundation damage

The structural integrity of a building rests upon its foundation. Any compromise of the foundation affects the entire structure. Warping, bowing, and shifting in the walls, floors, ceiling, and roof may be symptoms of foundation issues stemming from pest damage. Termites can weaken or destroy structural beams, and burrowing pests can undermine the ability of a piling to sustain the weight of a load-bearing wall. If a pest incursion allows water to flow under the home, portions of the foundation and supporting piers can settle or sink, putting the house under stress. Though the pests do not directly cause damage, their activities result in damage. At least once or twice a year, the homeowner should inspect the perimeter of the home and crawl space for evidence of termites, burrowing, unexplained moisture, settling, and cracks in the foundation. Foundation issues, when diagnosed early, can be remedied quickly. Delays and neglect allow the problem to grow and may impact the willingness of the insurance company to pay for remedies and repairs.

Hardwood floor damage

Any wood products found in the home are susceptible to damage from pests such as termites, carpenter ants, and beetles. Termites and carpenter ants are common culprits. Some of the wood-boring beetles common to Texas are:

  • flat-headed borers
  • bark beetles
  • the old house borer
  • wharf borers

Look for small bore holes in hardwood flooring and structural timers. Adult beetles also produce a powdery residue called frass when they bore into wood. Annual inspections and spot inspections when evidence indicates an outbreak will help avoid structural damage from these pests.

Roof damage

Damage to the roof often results in water damage to the home. High winds can damage shingles and underlayment, resulting in a roof leak. If a limb or tree falls on the roof during a severe thunderstorm, the attic can be flooded. Ceilings and walls beneath the damaged area may warp or buckle. If the water intrusion is severe, flooring can be ruined. The water will eventually make its way into the crawl space, where wood rot and mold infestation can occur.

High winds, heavy rainfall, limb and tree damage, and clogged gutters are common causes of water damage in the home. However, something as small as a squirrel, chipmunk, raccoon, skunk, or bird can also damage the roof, allowing for a water intrusion. Mice, bees, and termites, though they are tiny, can cause significant problems when their activities result in a roof leak and water damage. Some rodents will directly chew through water pipes, causing a water leak and water damage. Leaks in the roof can cause mold, mildew, and wood rot. Excessive water and moisture in the attic could cause wiring, outlets, and electrical components to arc and catch fire. Water damage from extinguishing the flames could easily exceed the expense of fire damage in repair costs.

What to do when water damage occurs

When water damage occurs, the team of water damage restoration professionals at SERVPRO of Carrollton responds in about an hour with the latest equipment, cutting-edge moisture-detecting technology, advanced cleaning techniques, and EPA-approved products. The team at SERVPRO of Carrollton can handle the insurance claims process from beginning to end.

For more information about Hebron, TX, water removal services, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com. The office can also be reached by phone at (972) 446-0383.

The cost of hailstorms and storm damage in Texas

3/9/2023 (Permalink)

Blog Summary: SERVPRO of Carrollton reviews significant hailstorm events in the history of Texas.

SERVPRO of Carrollton offers flood restoration services when severe weather strikes. The insurance industry recognizes the devastating impact of high winds and hail on property in Texas. “Texas is known for its volatile storm season. It’s also the most hail-damaged state in the country, so it’s no wonder wind and hail are the most common perils homeowners face…Unsurprisingly, the most common home insurance claims in Texas are for home exterior and roof damage due to wind and hail. Nationally, 1 in 42 insurance claims involves hail and wind damage. The average in Texas is much higher. The category of wind damage includes damages from tornadoes, hurricanes, windstorms, and more.”

According to the experts, the cost of property damage cleanup, repair, and restoration for high wind and hail is staggering. “Hail is the costliest natural disaster in Texas. It’s not uncommon for hail damages to run into the billions of dollars every year in our state. Hail in Texas causes more property damage than tornadoes and hurricanes combined. These weather events are hard to predict. Many homeowners are caught unaware, and their homes suffer from severe roof damage, broken glass, and other hazards.”

The worst hailstorms in the recent history of Texas

An understanding of the power of hail to damage property underscores the need for preparation and readiness when severe weather strikes and causes storm and flood damage. The Lone Star State has experienced annual property damage from hail on a level with the costliest years ever recorded for hailstorm damage. (Dollar amounts are adjusted to reflect 2019 values.)

#10. Carrollton: June 6, 2018 - $639 million

Carrollton, Texas, experienced the worst of a hailstorm that caused over $639 million in property damage. Hailstones three inches in diameter pelted the greater Dallas-Fort Worth area.

#9. McAllen: March 29, 2012 - $670 million

During this storm, McAllen was rocked by the largest hailstone in recorded history to hit the Rio Grande Valley. Hailstones the size of baseballs pummeled the area, and winds registering 75 miles per hour accompanied the barrage of icy missiles.

#8. Plano: March 23, 2016 - $748 million

A band of severe thunderstorms which spawned one tornado slammed into northern Tarrant County. Northern Dallas and Southern Collin County received extensive damage totaling three-quarters of a billion dollars.

#7. Dallas-Fort Worth: April 3, 2012 - $866 million

In the mele of severe weather, 22 tornadoes descended on metro Dallas-Fort Worth and the surrounding region. The DFW Metroplex sustained severe damage from the large hailstones. Over 100 airplanes were damaged and had to be taken out of service until repairs could be made. Thankfully, thunderstorms, high winds, tornadoes, and large hail caused no fatalities. However, 24 people were injured.

#6. Denton: April 3, 2014 - $921 million

Denton received the brunt of the damage. Softball-sized hail caused nearly $1 billion in damages, and three tornadoes cut a swath of destruction through the area.

#5. Dallas-Fort Worth: June 13, 2012 - $995 million

Hail from several supercells pounded Dallas County during this weather event. Hail stones as large as 3 inches smacked some areas for up to 30 minutes. The unrelenting beatdown damaged tens of thousands of vehicles. Homes in the region experienced broken windows and extensive roof damage. The high winds and incessant hail left trees stripped of their leaves.

#4. North Texas: April 5, 2003 - $1.23 billion

Three large storm cells blanketed much of North Texas, including Dallas–Fort Worth, with hail. Siding, windows, gutters, roofs, aircraft, vehicles, and vegetation were punched and pelted by the frozen precipitation, and three people sustained physical injuries.

#3. Fort Worth-Waco: April 28, 1992 - $1.37 billion

This devastating weather event involved Fort Worth and Waco, nearly 100 miles from each other. Over five hours, residents on a path from Waco to Fort Worth sheltered as grapefruit-sized hailstones crashed through windows and smashed into roofs. The massive hailstorm became the worst-ever hail event in Texas history.

#2. San Antonio: April 12, 2016 - $1.5 billion

A dynamic weather pattern sent hailstorms rumbling across South Central Texas. A fierce hailstorm roared through the northern half of San Antonio, producing giant hail. One hailstone measured 4.5 inches, tying the record for the largest ever recorded in Bexar County. Approximately 125,000 homes and 136,000 vehicles sustained damage from the monster hailstorms.

#1. North Texas: May 5, 1995 - $1.85 billion

The famous “1995 Mayfest Storm” blanketed parts of southern Parker County with hail the size of golf balls. In some places, the hail was 18 inches deep. The storm intensified and moved into Tarrant County, hurling baseball-sized balls at vehicles, homes, livestock, and people. Softball-size hail was reported at many locations, including Mayfest, where an estimated 10,000 people were caught in the open. The fierce storm caused wind damage, hail damage, flood damage, and water damage.

Why choose SERVPRO of Carrollton for water and flood damage restoration

The team at SERVPRO of Carrollton has the training, expertise, and experience to provide water damage and flood damage restoration services when a disaster strikes. When a widespread disaster strikes, the SERVPRO family can scale to meet the challenges it brings. Equipped with industrial-strength pumps, technicians can remove large quantities of water from homes and businesses. The rapid response and quick cleaning minimize damage and return life to normal as soon as possible in communities like Indian Creek Carrollton, TX.

For more information about flood restoration services in Carrollton, TX, contact SERVPRO of Carrollton by calling (972) 446-0383 or emailing office@SERVPRO10952.com.

How to evaluate a kennel when boarding pets after a water damage disaster

2/17/2023 (Permalink)

Blog Summary: SERVPRO of Carrollton looks at the benefits of putting the family dog and other pets in a kennel or other pet care facility during the water damage restoration process.

SERVPRO of Carrollton specializes in fire damage, smoke and soot damage, and water damage restoration. Other cleanup and restoration services include storm and flood damage, mold remediation, biohazard cleanup, and crime scene cleanup. The SERVPRO team can manage the entire project from beginning to end, including project management for the repair and restoration of major damage to the structure. The insurance claims process does not have to be a hassle for the homeowner since the SERVPRO staff can handle the complicated process from beginning to end. Using industry-standard estimating software such as Xactimate ensures that the job starts on the right foot with a detailed estimate accompanied by images and video documentation.

A property damage disaster of any kind is intrusive, disruptive, stressful, costly, and sometimes fraught with sadness and grief over the loss of a home, family heirlooms, family photographs, important legal documents, artwork, or collectibles. When property damage is extensive, the occupants may determine to leave the residence for several days during the initial phase of the cleanup. Sometimes the insurance company will cover these living expenses. However, the homeowner should not make any assumptions about reimbursement for food, lodging, clothing, and toiletries without first consulting with the insurance company. If house pets need to be boarded off the premises, the expenses may or may not be covered by the homeowners' policy. Again, check with an agent about insurance coverage.

Reasons to remove pets from home during the restoration process

Pets, especially cats and dogs, experience the sights, sounds, smells, physical discomfort, anxiety, and emotional distress associated with disaster in much the same way as humans do. In fact, dogs can be easily overwhelmed by the sensory and emotional overload of a property damage disaster. Pet owners should take into consideration the following information when trying to decide whether to remove the family dog from the premises:

  1. Dogs can smell from 1,000 to 10,000 times better than humans. The acrid, toxic smells of a fire damage disaster can be overwhelming for a dog.
  2. Dogs can hear sounds such as sirens, horns, engines, machinery, blasts, and shouts four times further away than humans. Dogs can also hear almost twice as many frequencies as humans. The sounds of equipment are loud by human standards. The roar of a wet/dry vacuum, the hum from commercial dehumidifiers, and the sounds of hammering, sawing, and drilling can be painful for a dog’s sensitive ears.
  3. Dogs (1,700 tastebuds) have much less discriminating taste than humans (9,000 tastebuds). Dogs hate the taste and smell of citrus (oranges and lemons), a fragrance found in many common household cleaners.
  4. Dogs feel empathy for their humans, who are both stressed and distressed over the property damage disaster. These internalized canine emotions can leave the beloved pet depressed and confused.

From the vantage point of the dog, the best course of action is to take the pet to a trusted kennel until the hustle and bustle of the cleanup and restoration crew has settled down.

Evaluating a kennel for the family pets

If the family has a trusted and reliable kennel, it will be easy to relocate the family pet to a kennel after a water damage disaster or other property damage disaster occurs. Below are some vital points to consider when qualifying for suitable pet accommodations.

#1. To locate a short list of tried and proven kennels, ask local veterinarians, groomers, friends with dogs, neighbors, and family members.

#2. If possible, conduct a walk-through at the kennel. Take the dog along to observe its reaction and how the staff interacts with the new arrival.

#3. Check references and read plenty of online reviews. Is the business a member of a professional organization related to kenneling dogs?

#4. Living spaces should be clean, chemical-free, climate-controlled, and secure.

#5. Ask about immunization requirements. (e.g., Bordetella shot, current rabies, distemper, hepatitis, parvovirus, and parainfluenza)

#6. Are dogs also screened for ticks and fleas?

#7. Do the caretakers interact well with all the dogs? Do pet care providers have certifications?

#8. Is the exercise time adequate, well-managed, and active?

#9. Are bathroom breaks adequate?

#10. Does the facility have a well-defined protocol if a pet needs emergency medical attention?

#11. Is staffing adequate 24-7?

#12. What is the emergency evacuation plan?

#13. What payment methods are available? How do rates compare to other kennels in the area? What services are promised with this level of care? When do clients pay? Is there an additional fee for a late pickup? What is the cancellation policy?

#14. Know what items the pet owner is required to provide.

The American Kennel Club offers the following tip to make the return home calm, relaxed, and uneventful: “When you pick up your dog from the boarding kennel or dog watcher’s home, don’t feed or give them water for at least four hours after returning home. They will likely be excited, which can trigger food gulping, vomiting, and diarrhea. If they seem thirsty, provide a few ice cubes rather than water. Then, let your dog calm down and rest.”

For more information about water damage restoration services in Far North Dallas, contact SERVPRO of Carrollton by calling (972) 446-0383 or by emailing office@SERVPRO10952.com.

Garage water damage: How to mitigate disaster and the need for water removal services

2/17/2023 (Permalink)

Blog Summary: SERVPRO of Carrollton offers helpful tips for mitigating a water damage disaster in the garage.

SERVPRO® of Carrollton provides water removal and cleanup when a water damage disaster occurs in the garage. Technicians, certified by the IICRC, utilize powerful wet/dry vacuums to remove the water and heavy-duty dehumidifiers to remove excess moisture. The SERVPRO team offers these tips to mitigate a water damage disaster in the garage.

The garage never gets a break from the risk of water damage. Winter brings cold, wet spells that can last for days. Occasionally, thunderstorms rumble through North Texas dumping inches of rain on Carrollton and the surrounding communities. Spring brings an onslaught of moisture, which finally gives way to the much drier summer months. The solution is consistently applying water damage mitigating strategy for the garage. Procrastination can lead to thousands of dollars in water damage, foundation damage, and mold infestation.

The tips below can help mitigate flooding in the garage when storms bring the conditions necessary for flooding and water damage.

#1. Install weather stripping under the garage door

This preventive measure is very simple and should be the first step in executing a flood damage prevention strategy. Weatherstripping is the first line of defense against flooding in the garage. Properly installed weatherstripping can keep most water from entering the garage. However, degraded weatherstripping can allow large amounts of water to enter the garage, causing widespread damage to baseboards, structural timber, the garage floor, and whatever contents are stored in the garage. Moisture in the garage can cause mold in the bonus room above the garage.

Install best quality replacement weatherstripping designed for the specific door. The lower-quality adhesive weatherstripping solutions are inferior and will lead to problems not too far into the future.

#2. Install sandbags or flood barriers across the garage entrance

When meteorologists call for a stall low-pressure system with lots of rain or a severe band of heavy thunderstorms that can cause flooding, take immediate action to put down sandbags. Homes that are not in flood plains may still be at risk of flooding. A stalled thunderstorm can cause havoc in a cul de sac. Clogged storm drains will not be able to evacuate enough water to prevent flooding. Or, the downpour may be so heavy the drainage capacity is overwhelmed, resulting in only several homes being flooded. If localized micro-flooding has occurred in the past, be assured history will repeat itself. Sandbags and flood barriers can keep out most, if not all, of the water, preventing the garage and home from being flooded.

#3. Install one or more flood vents

A flood vent does not prevent flooding, but the vents do prevent the water from backing up in the garage and flooding the living space inside the home. When water floods the garage, it evacuates through the vents before becoming deep enough to flood into the house. The garage may sustain some damage, but the damage will be limited to only an inch or so at the most.

#4. Install multiple drainage solutions to direct the water away from the home and garage

The neighborhood storm drain system should be able to handle most heavy downpours. If the storm drain system cannot control the rainfall, steps can be taken to safeguard the home and garage. First, assess the slope around the house. If the ground slopes toward the home, flooding is inevitable. Some adjustments can be immediately implemented. The grade around the home can be improved to direct water away from the foundation and garage. Another solution is a French drain along the drive or in front of the garage. The system should effectively capture and divert water away from the garage and foundation.

Drainage issues can result in extensive water damage in a home or business. When dealing with water flow, elevation, topography, slope, grade, and municipal water management codes, the homeowner may need to bring in professionals with the training and experience to identify and implement a solution.

When adjusting slope and drainage, be aware that every action has a consequence. Excess water runoff caused by changing the topography or drainage of the yard could cause a flood damage disaster in one or more neighbor’s yards, and the offending party could be held liable for damages. Schedule a consultation with a certified landscape architect to inspect and assess the situation. A few simple changes in berms, swales, trenches, and drains can save tens of thousands of dollars in flood damage to the homes and businesses of neighbors.

What to do when the garage floods

When the garage floods from severe weather, a flash flood, or a burst pipe, contact the professionals at SERVPRO of Carrollton for a rapid response and a quick cleanup and restoration process. For more information about Valley Ranch Irving, TX, water removal services, call SERVPRO of Carrollton at (972) 446-0383. The office can also be contacted by email at office@SERVPRO10952.com.

Finding volunteer and service opportunities after a flood damage disaster strikes the community

2/17/2023 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights ways people can help their local communities when storms and flooding strike.

The professionals at SERVPRO® of Carrollton know that the flood damage restoration process after a storm and flood damage requires a team effort. When a disaster affects hundreds or thousands of people, community support is crucial for a speedy recovery. A storm or flood disaster is not preventable. But when disaster strikes, communities and towns can and do unite in a common effort to rebuild, restore, and recover from the effects of the disaster.

Below are several practical ways neighbors, friends, and strangers can come together to help one another recover from a storm and flood damage disaster in Carriage Hill Plano, TX, and the surrounding area.

#1. Volunteer in the CERT Program

“CERT” is the acronym for the Community Emergency Response Team, a volunteer training and mobilization effort organized by the Federal Emergency Management Agency (FEMA). The mission of CERT is to educate volunteers in the areas of preparation, response, and recovery from man-made or natural disasters. The training is thorough and intensive, covering a wide range of activities, including hands-on practice and realistic drills and exercises. Over 600,000 amazing, selfless community members trained in the CERT program have volunteered to assist their neighbors in need. Since CERT’s inception, CERT volunteers have sprung into action in emergency and non-emergency situations.

Volunteers receive education and skill-building techniques from CERT courses taught by instructors who are first responders and other qualified personnel. The course curriculum for CERT training includes the following:

  • Disaster preparedness
  • Fire prevention and suppression
  • First aid and simple medical procedures
  • Basic search and rescue activities
  • The identification of traumatic stress in disaster victims and rescue workers

CERT offers a unified curriculum in which participants all learn the same knowledge and obtain the same skill sets. However, local and state program managers have the freedom to customize the programs to meet the unique needs of their own communities. To find a program in the Carrollton area, contact FEMA or the local emergency manager.

#2. Take part in a CASPER event

The CDC initiated “CASPER” (Community Assessment for Public Health Emergency Response) with two goals in view:

  • Rapid assessment of community needs in the disaster zone
  • Close monitoring of changes in needs while in recovery

A CASPER interviews personnel from the different federal governmental levels to assist in organizing an emergency response and to serve families needing immediate attention. A CASPER can also be held after teams have been deployed to assess the continuing needs in the community. The post-disaster follow-up allows affected areas to obtain additional supplies and support as needed.

CASPER serves multi-faceted needs in both affected and unaffected areas. The assessment can be employed to determine critical data such as the following:

  • Strategies for future emergency response preparedness
  • Estimates of the needs of communities
  • Assessment of public health perceptions

Personnel who represent a health department and are interested in training in CASPER can reach out to the CDC. Online learning opportunities are available for CASPER.

#3. Partner with the American Red Cross

The American Red Cross is historic in its response to the needs of people affected by a disaster. By partnering with this organization, an effective response can be mounted that directly addresses the immediate needs of the community when a disaster strikes. Ninety percent of the Red Cross’ workforce who courageously and selflessly respond to nearly 64,000 disasters yearly are volunteers.

Volunteers can work with the American Red Cross in any of the following capacities:

  • Disaster preparedness presenter
  • Volunteer management
  • Disaster services

Visit the website of the American Red Cross for additional information about how and where to volunteer in the Carrollton area.

Texans respond in a big way to disasters at home and abroad. Deep pockets, Texas-sized hearts, and many strong backs, hands, and feet come together, neighbors serving neighbors in their time of need.

SERVPRO of Carrollton is committed to providing a rapid response and restoration process so that disaster-stricken residents can overcome the disruption, inconvenience, and stress that accompany fire damage, smoke damage, water damage, storm damage, or flood damage disaster. Preparedness is the foundation of a successful response and recovery period. Start by calling and pre-qualifying SERVPRO of Carrollton as the dedicated property damage cleanup and restoration company. Available 24/7, 365 days a year, including holidays, a SERVPRO crew of IICRC-certified technicians arrive on the scene in about an hour or so. The best equipment, state-of-the-art technology, and advanced cleaning techniques come together to tackle the worst disaster.

To learn more about Plano, TX, flood restoration services, contact SERVPRO of Carrollton by calling (972) 446-0383 or emailing office@SERVPRO10952.com.

Insuring fitness centers against water damage and fire damage

1/18/2023 (Permalink)

Blog Summary: SERVPRO® of Carrollton explains insurance coverage options for sports and fitness center businesses.

SERVPRO of Carrollton provides the fire damage, smoke damage, and water damage restoration services that sports and fitness centers in Far North Dallas, TX, need to resume operations as quickly as possible after property damage. The insurance claims process can be challenging to maneuver. SERVPRO of Carrollton can handle the insurance claims process from beginning to end so the business owner can focus on serving customers and clients.

Commercial property insurance assures business owners that their financial future is secure in the event of fire damage, smoke damage, water damage, or other types of property damage. Insurance pays to clean up and restore the damage. Fitness equipment damaged by fire, smoke, water, or vandalism will be repaired or replaced. Also, the structural damage will be repaired if the facility is damaged or destroyed. Any unsalvageable inventory is covered. Retention of existing members and recruitment of new members are two critical components to success, and nonfunctional workout and exercise equipment can directly impact the revenue stream and the recruitment of new members. Disruption of services can short-circuit retention and the influx of new members, crippling the business. Commercial property insurance will not prevent a disaster but can facilitate a fast recovery and return to normal business operations. An understanding of the critical components of commercial property insurance is foundational. The tips and topics below will focus attention on the pillars of the commercial property insurance policy.


The policy covers the following:

  • buildings owned or leased by the operator and outdoor property not attached to the building
  • items in the care, custody, or control of the entity
  • furniture, office equipment, janitorial equipment, laundry equipment, and supplies
  • artwork
  • fitness equipment
  • inventory, such as health foods and beverages, essential and aromatic oils, and merchandise
  • personal property of customers while in the care of and on the premises of the facility

Bonus tip: Coverage of customers’ belongings is often low. Bailee’s customer insurance is a type of insurance designed to limit the business’s exposure. If the equipment attendant drops a dumbbell on a customer’s phone, then the damage is covered.


The business owner must be aware of any exclusions in the policy. Electronic data, such as software and customer records, are not covered. Consult an insurance agent about procuring a separate electronic data policy. A commercial policy will replace or repair a computer damaged during a fire, but it will not cover the cost of data recovery. Company vehicles are excluded, as well. An auto policy must be obtained for the fleet.

Risks coverage: Named perils and open perils policies

The owner/operator of a fitness center can choose an open perils policy or a named perils policy. An open perils policy covers all perils except those excluded from the policy. A named perils policy covers specific risks delineated in the contract.

Common named perils include:

  • fire and smoke damage
  • water damage (HVAC, plumbing, fire sprinklers)
  • weather events (hail, windstorms, lightning)
  • explosions
  • the impact from vehicles or airplanes (The business’s vehicles and aircraft are excluded.)
  • sinkholes
  • falling objects
  • riots, civil commotion, and vandalism

An open perils policy, usually more expensive because of the broader coverage, makes sense if the fitness center has a large amount of very expensive equipment.

Many exclusions are listed on both named and open perils policies. Examples of exclusions include, but are not limited to, the following:

  • earthquakes, landslides, or volcanic activity
  • water events (flooding, sewage or drain overflows, mudslides, tsunamis
  • mold, bacteria, rot (both wet and dry)
  • damage or loss incurred due to compliance with an ordinance or law
  • war and military action
  • nuclear hazards from a nuclear power plant

An endorsement can be added to the policy to cover any excluded peril.

Replacement cost vs. actual cash value policies

A business has two avenues for valuing its property. Replacement cost (RC) coverage pays for repairing or replacing damaged property. Be aware that depreciation is not applicable in this situation. The other option, actual cash value (ACV), covers the replacement cost of the damaged item at the time of the loss. Depreciation is factored into the valuation of the damaged property. The higher payout for replacement costs elevates premiums for replacement cost coverage.

Additional insurance coverage

Consult with a qualified and experienced insurance agent for information about additional coverage such as coinsurance, equipment breakdown insurance, virtual or remote fitness coverage, inland marine insurance, and business income insurance.

What to do in the event of a property damage disaster

The sports and fitness industry depends on the business's location, the facility's quality, and the equipment's functionality. Damage to the property and equipment or a forced relocation can ruin a business. A quick cleanup and restoration after a property damage disaster are vital if this type of business survives.

SERVPRO of Carrollton is available 24/7, 365 days a year, including holidays. Crews can be on-scene in about an hour. The rapid response and quick cleanup and restoration enable a fitness center to be up and running almost immediately. Customers may not notice any disruption, depending on the location and size of the damage.

The best time to secure the services of a property damage restoration service is before a disaster. By pre-qualifying with SERVPRO of Carrollton as the dedicated service provider, a property damage disaster only requires one phone call to begin the restoration process.

To learn more about Far North Dallas, TX, water damage restoration services, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

How commercial insurance helps small businesses recover from fire damage and secondary water damage

1/18/2023 (Permalink)

Blog Summary: When a fire and water damage disaster occurs at a small business, having the correct insurance coverage, as well as choosing the right restoration company, is a key part of the recovery process.

The fire damage restoration and water removal professionals at SERVPRO® of Carrollton explain how adequate insurance coverage can enable a small business to recover from a fire damage disaster. The team also provides small businesses with end-to-end management of the insurance claims process, allowing the business owner to focus on recovering from the fire damage disaster rather than the insurance claims process.

Fire damage is among small businesses' most frequent and costly insurance claims. In conjunction with a comprehensive plan to reduce the risk of fire hazards in the workplace, adequate commercial property insurance coverage is essential for a small business's financial and physical well-being.

A fire damage disaster at a small business involves a multitude of consequences. The business's physical property is damaged by fire, smoke, and soot. Water damage from the fire sprinkler system or the fire department may be greater than the damage from the actual fire. The property of customers or other third parties may be damaged in the fire, and the small business is likely liable for this damage. The disruption to normal operations also interrupts the revenue cycle. The following insurance policies provide a shield to protect a small business against the negative impact of a fire risk.

#1. Commercial property insurance

Commercial property insurance is the foundation of a sound strategy to protect against fire risk. This policy covers any buildings owned by the business and the contents on the premises. Office equipment, furniture, manufacturing and processing equipment, tools, raw materials, and inventory fall under the umbrella of this policy. This basic policy is usually affordable. Reimbursement options may lead to a reduction in premiums. Reimbursement for replacement costs is greater than reimbursement for actual cash value, and the premiums reflect this difference.

#2. General liability insurance

A general liability policy covers third-party injury or property damage. This policy would take care of the damages if a customer's property were damaged or destroyed in the fire. Personal bodily Injury or trauma to vendors, customers, or other third parties injured in the fire would be covered. General liability insurance also covers defamation lawsuits.

#3. Business owner’s policy 

A Business Owner’s Policy (BOP) combines commercial property insurance and general liability insurance in one policy, netting a premium discount for the business owner. A scenario in which a BOP would come in handy might be when a machine shop is struck by fire, which destroys a piece of equipment or part. A BOP would reimburse for the loss of the part or piece of equipment.

#4. Business interruption insurance

Business interruption insurance protects the income of a business should normal business operations be disrupted by fire or a natural disaster. This policy is usually added as a rider to the commercial property policy or the BOP. Business income, debt service, relocation expenses, rent, and salaries would be covered by this policy.

#5. Commercial auto insurance

Commercial auto insurance is required for company-owned vehicles. This policy would cover injuries and property damage resulting from an accident.

Comprehensive coverage typically reimburses for damage to vehicles from fire, vandalism, burglaries, or water damage. This coverage is essential where the risks of natural disasters and wildfires are elevated. Seek advice from an insurance provider to determine if there are any restrictions or exclusions in the policy based on the location of the business.

Fire damage cleanup and restoration

The importance of a sound insurance strategy that limits exposure to fire risk hazards cannot be overemphasized. A business needs to recover financially from the interruption of production or services. The longer the business is out of business, the greater the likelihood it will never resume normal business operations. Cleanup and restoration of the damaged areas are vital. Rapid response and a quick cleanup and restoration process from a reputable damage restoration company get products and services flowing again. By pre-qualifying a property damage restoration company, the business owner or property manager makes only one call to enlist the services of a proven, trusted service provider who can scale to any size disaster. Hours or days lost finding and vetting a restoration team needlessly add layers of expense that could have been avoided.

A call to SERVPRO of Carrollton has a crew on the scene in about an hour, 24/7, 365 days a year, including holidays. A trained technician inspects and assesses the damage. A detailed estimate with images and video is presented to the customer. This estimate will prove indispensable during the insurance claims process. Very likely, SERVPRO of Carrollton has already worked with the business’s insurance company. The ability to scale through other SERVPRO franchises fast-tracks the cleanup and restoration process. Delays are costly for a small business sidelined by a fire damage disaster. Pre-qualification is streamlined. SERVPRO of Carrollton also assists businesses with emergency-ready plans for any size or type of disaster.

For more information about Valley Ranch, Irving, TX, water removal services, call SERVPRO of Carrollton at (972) 446-0383 or email office@SERVPRO10952.com.

Causes of winter flooding and how to steer clear of flood damage

1/18/2023 (Permalink)

Blog Summary: SERVPRO® of Carrollton provides flood restoration services after winter flooding damages Plano, TX, homes, and businesses.

Homeowners and property managers need to be aware of flood risks, as well as how to prepare for flooding and how to secure flood restoration services. Flooding is often associated with creeks, rivers, and lakes overflowing their banks in the early spring. Late summer and early fall bring to mind tropical storms pummeling the Atlantic and Gulf coasts. The idea that flooding is limited to early spring or late summer, and early fall is a misconception. Flooding is a year-round risk, including the wintertime. Winter has its share of severe weather. Heavy snowfall, fast snowmelt, and extended periods of rainfall can produce winter flooding, and these cold-weather floods create serious risk hazards for property and lives. In February of 2021, much of Texas was blasted with record-low temperatures, ice, and snow that left a large area of the state without electricity when the power grid failed.

What causes winter flooding?

In the past, North Texas has experienced a wide range of rainfall during the winter months. In 1944, no precipitation was recorded during the month of January. In contrast, 7.35 inches of rain fell in the Dallas-Fort Worth area in January 2012. Occasionally, the area will have strong thunderstorms during the winter months.

Sudden thaws of heavy snow and ice can cause severe flooding in the North, Midwest, and some Southern states that are downriver of the thaw. Residents in these regions of the US must keep abreast of weather patterns and rainfall to stay safe when the floodwaters finally reach their communities. North Dallas usually receives several inches of snow each year, but the snow melts very quickly, causing only minor issues. However, the snow and deep freeze event of 2021 is a reminder that vigilance is the best policy.

How to avoid flood damage

The conditions causing flooding are sometimes enormous in scope, making flooding inevitable. However, homeowners can take steps to protect against flooding. With the changing seasons from fall to winter, inspect the areas of the home listed below. Inspection and repairs help protect the property during periods of snow, ice, and heavy rainfall.

  • Inspect and correct drainage around the foundation of the home.
  • Inspect the area around the foundation for potential drainage issues.
  • Clean out debris from gutters several times a year, especially during periods of heavy leaf loss during the fall and after heavy winds and rainfall. A severe thunderstorm can choke gutters with leaves, pine needles, and sticks. Downspouts should extend a minimum of two to three feet beyond the side of the home. The ground should slope away from the foundation at least one inch per foot for six to ten feet to prevent water from pooling next to the foundation or flooding the basement or crawl space through the window wells.

Check the sewer backup valve

Winter is the wettest time of the year for some regions of the country. Extended periods of rainfall or a quick thaw can overwhelm the municipal sewer system. The result is a sewage backup in the home. Prevent sewage backup by installing a backflow preventer valve in the sewer line, and inspect the valve once a year to ensure the device is functioning properly.

Test the sump pump system

A sump pump keeps the basement and crawl space from becoming swamps during periods of heavy rain or excessive snow melt. Every sump pump should have a battery-powered backup system if the power goes out. Keep the sump area cleaned out. Check the system by pouring several gallons of water into the collection area. The pump should fire right up and evacuate the water from the sump.

Keep an eye on the basement walls

Make a habit of inspecting basement walls regularly. Seal all cracks on the interior walls. This measure will help prevent water from seeping through the walls. Consider waterproofing the exterior foundation with a waterproof sealant approved for that application.

Bonus tip: Pre-qualify SERVPRO as the dedicated water damage, flood damage, and storm damage cleanup and restoration company. A team can be on the scene in about an hour to begin the quick cleanup and rapid response. Available 24/7, 365 days a year, including holidays, the professionals at SERVPRO utilize industry-leading equipment, cutting-edge technologies, and the most advanced cleaning techniques. All cleaning products are EPA-approved. The team will sanitize and deodorize the home.

Contact SERVPRO of Carrollton to learn more about flood restoration services in Carriage Hill, Plano, TX. The team can be reached by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Frozen pipes and winter storms: How to avoid water damage caused by pipes freezing

12/22/2022 (Permalink)

Blog Summary: SERVPRO® of Carrollton warns Carrollton, TX, homeowners that water pipes can freeze during a cold snap and urges homeowners to take measures to prevent their pipes from freezing.

The team at SERVPRO of Carrollton provides flood restoration services for homeowners and businesses that have suffered flood and water damage. In recent years, some of the worst water damage in the Dallas/Fort Worth area occurred from frozen pipes that burst and not from storm damage. To help avoid the disaster that hit North Texas in February of 2021, SERVPRO of Carrollton shares tips to prevent frozen pipes from a cold snap. The best time to take steps to prevent flood damage from frozen pipes is when the weather is mild and the threat of burst pipes is low.

Relationship between lower temperatures and higher risk of frozen pipes

The experts at Consumer Reports explain the relationship between low temperatures and the elevated risk factor, writing, “When temperatures plummet, the risk of your pipes freezing and bursting skyrockets. In fact, burst pipes are one of the most common causes of property damage during frigid weather and can cause thousands in water damage—easily $5,000 or more, according to the Insurance Institute for Business and Home Safety.”

Pipes in unheated spaces, such as the garage, attic, or basement, are most vulnerable to freezing. Fortunately, homeowners can take simple steps to prevent pipe freezing and eventual pipe failure. Below are tips to help homeowners avoid frozen pipes during a cold snap.

Tip #1. Insulate vulnerable water pipes

Pipe insulation is very affordable, costing about fifty cents per foot at the local home improvement store. Installation is simple, easy, and quick if crawling under the house is not a traumatic experience. The inconvenience of waterlogged carpet, the loss of keepsakes, and the cost of deductible far outweigh the inconvenience and expense of insulating exposed pipes or pipes running through the attic or exterior walls. Do not leave space or gaps between the segments of insulation. Although an adhesive strip is designed into most foam tube insulation, use durable, high-quality duct tape, electrical tape, or zip ties to keep the insulation in place and snugly closed around the pipes. Exposed pipes are a water damage disaster waiting to happen. The first and best step to preventing water damage from burst pipes is to make sure vulnerable pipes are properly and adequately insulated.

Bonus tip: Be aware of the “temperature alert threshold.”

The “temperature alert threshold” is the point at which a cold snap becomes a danger to exposed pipes or pipes that run through an uninsulated space such as an exterior wall or the crawl space. This threshold is 20 degrees Fahrenheit. If the forecast is for temperatures in the low twenties, it is time to prepare to prevent frozen pipes proactively. Hopefully, all necessary insulating was completed long before the threat of a deep freeze such as occurred in 2021.

If the temperature alert threshold is reached, the goal is to keep pipes warm, and the water running. This strategy seems counterintuitive to the conservation of water and energy. However, if pipes burst and a water damage disaster occurs, the time, effort, money, resources, and energy required for the cleanup and restoration project far outweigh the use of water and the extra electricity to keep pipes warm and the water running.

Tip #2. Close the garage doors to prevent heat loss from the house

Wind swirling through the garage allows heat loss. Often, the attic area above the garage is insufficiently insulated or not insulated at all. The heat transfer can put a strain on the heating system in the home. If the laundry room is in the garage, then the exposed supply lines to the washing machine are susceptible to freezing. Also, the water retained in the water pump of the washing machine can escape and ruin the unit. Keep the laundry room warm, and make sure that all exposed pipes in the garage or the attic above the garage are insulated.

Tip #3. Open cabinet doors in the bathroom and kitchen

This simple technique allows heat from the home to circulate under sinks and cabinets, keeping faucet supply lines warm and flowing.

Tip #4. Turn on the cold water until it drips from a faucet that is supplied by exposed pipes

Five drops a second, almost a trickle, will keep the water flowing. If temperatures drop far below 20 degrees Fahrenheit, it might be necessary to increase the flow. One to two gallons an hour down the drain is much more efficient than 7 gallons per minute on the floor which is what a burst supply line emits.

Tip #5. Maintain a constant temperature in the home

Keep the home warm throughout the day, evening, and morning to prevent pipes from freezing. The house will retain some heat, lessening the load on the HVAC system, the fireplace, or the wood stove.

Bonus tip: Inspect the attic, basement, and crawl space for consistency in insulation. Where needed, increase the insulation to keep in the heat and keep out the cold. The extra insulation will also help keep summer cooling bills under control.

In case flood restoration services are needed because of a burst pipe, the team at SERVPRO of Carrollton is available 24/7, 365 days a year. A team can be onsite in about an hour. The customer will receive an estimate with detailed documentation, including images and video. The staff at SERVPRO of Carrollton can handle the insurance claims process from end to end.

To learn more about flooding and water damage cleanup services for homeowners and business owners in Richardson, TX, contact SERVPRO of Carrollton by calling (972) 446-0383 or emailing office@SERVPRO10952.com.

Contents cleaning services for valuable vintage electronics

12/22/2022 (Permalink)

Blog Summary: SERVPRO® of Carrollton recommends waiting to discard water-damaged electronics until professionals have determined whether the items can be salvaged.

SERVPRO of Carrollton specializes in fire damage, smoke damage, and water damage mold cleanup and restoration. This unique training is essential for damaged vintage electronics resulting from a property damage disaster.

When dealing with water damage, mold cleanup is often involved. Mold can become a problem in as little as one to two days if the water and moisture are not immediately mitigated. Water damage can result from many causes, such as:

  • A burst water pipe in the crawl space or hidden behind a wall or ceiling
  • A ruptured supply line to a washer, ice maker, or a dishwasher
  • A break in the water main that causing localized flooding
  • A water intrusion from storm damage to the roof
  • A flash flood from a stalled thunderstorm or the remnants of a hurricane
  • A slow but steady leak from a clogged HVAC condensate pan drain
  • An undetected leak around windows and doors
  • A leak from clogged or defective gutters

Water damage from these sources can affect carpeting, flooring, flooring substrate, sheetrock, drywall, baseboards, upholstery, furniture, documents, books, artwork, and electronics. Water damage restoration involves much more than simply removing standing water with powerful wet/dry vacuums and removing moisture with high-performance dehumidifiers. The restoration process also encompasses the delicate cleanup and restoration of antique furniture, rare books and documents, priceless artwork, and valuable vintage electronics.

The value of vintage electronics

In the chaos and confusion of a water damage disaster, there is a strong impulse to start the water removal process even before securing the services of a water damage cleanup and restoration professional. SERVPRO of Carrollton is on the scene in about an hour with powerful water removal equipment and highly efficient industrial-strength dehumidifiers that are many times faster and more thorough than a shop vac, a mop, or a residential room dehumidifier. Homeowners are losing valuable time when they attempt to tackle the project as a DIY. In a rush to recovery, homeowners will discard water-damaged items thinking the items are beyond repair. Another misconception is that the insurance company will automatically reimburse for the full replacement of damaged items just because the homeowner thinks the items are unsalvageable. Insurance companies typically decide what is salvageable and what must be replaced. Mistakes can be very, very costly, especially when vintage electronics have suffered water and moisture damage. An article from Business Insider revealed some of the most surprising examples of valuable vintage electronics that might be found in a basement, attic, or closet.

#1. Texas Instruments Speak & Spell

Produced and sold in the 1970s, most people would recognize this device as "Mr. Spell" in Pixar's Toy Story franchise. This educational speaking toy helped children learn to spell. Fifty years later, this toy in operating condition might be valued at between $50 and $100.

#2. The first Walkman: Sony TPS-L2 1979: $300 to $700

Streaming, MP3s, and CDs stand on the shoulders of the cassette tape and the Sony Walkman. When storm damage to the roof floods the attic, think twice about throwing out that water-damaged vintage Walkman.

#3. Exertainment exercise bike and Nintendo games: $1,899 to $2,683

This product featured an exercise bicycle partnered with two Nintendo video games, "Mountain Bike Rally" and "Speed Racer." The rare combination has sold for several thousand dollars to avid Nintendo collectors.

#4. An original iPhone: $15,000

A mint-condition 2007 iPhone in its original factory-sealed box can be of an avid vintage tech collector’s interest, but the cost will probably exceed $10,000.

#5. Xerox Alto: $30,000

The Xerox Alto, released in 1973, is an early computer that utilized a mouse-driven user interface system. A non-functional Xerox Alto sold for $30,000 in 2010. The Xerox Alto was sold primarily to universities.

#6. Apple I: $43,000

This desktop computer was introduced In 1976, years before the Macintosh computer transformed personal computing. Only 200 were produced, selling for under $700. This computing dinosaur can be valued somewhere around $40,000 today.

When a water damage disaster strikes, avoid throwing out anything, especially a vintage electronic device, before it is inspected and assessed by a professional.

Why choose SERVPRO of Carrollton when vintage electronics need restoration

When antique furniture, rare books and documents, priceless artwork, and valuable vintage electronics have suffered water damage and mold damage, the water damage mold cleanup and restoration process must take place immediately if the items are to be salvaged. Mold, rust, and degradation of any wood components can mar the external appearance of the item. For new and vintage electronics, delays in removing water and moisture from the device can be disastrous. If left unchecked, moisture can infiltrate the device, penetrating tiny cracks, crevices, and connections. The electronic device could be rendered functionally useless. The financial loss in the value of the item is potentially staggering.

When valuable items such as antiques, old clothing, rare books, artwork, and vintage electronics have suffered water damage, SERVPRO of Carrollton is an excellent choice for cleanup and restoration.

  • 24/7 availability, 365 days a year, including holidays
  • A rapid response, with crews arriving on the scene in about an hour
  • A quick cleanup and restoration process that reduces advanced secondary damage and accelerates recovery time
  • The right tools, technology, cleaning techniques, and products for the job
  • Competent technicians and a vast network of knowledge
  • A proven track record and over fifty years of experience in the damage restoration industry

For more information about water damage restoration services in and around Valley Ranch, Irving, TX 75063, email SERVPRO of Carrollton at office@SERVPRO10952.com or call (972) 446-0383.

Business interruption insurance: Protecting hotel profits from being sunk by a water damage disaster

12/22/2022 (Permalink)

Blog Summary: SERVPRO® of Carrollton helps hotels prepare for water damage and lost revenue during the holiday season.

SERVPRO of Carrollton is available 365 days a year, including during the holidays, to provide water damage restoration services that help hotels and other businesses recover from a property damage disaster and return to normal business operations. A swift and efficient restoration process can reduce the loss of revenue during closure due to the effects of the disaster or the disruption from the cleanup and restoration process.

The likelihood that a hotel will experience a water damage disaster during the holidays is high due to the seasonally high occupancy rates, the number of rooms, and the water sources in each room (toilets, showers, and one or more faucets per room). Some hotels are located in areas prone to severe weather threats, such as hurricanes, tropical storms, tornadoes, and heavy thunderstorms.

The hotel owner or manager must know what information and reports are needed and required by the insurance company to determine lost revenue after a disaster. Fact-based lost revenue projections help move the assessment and rebuild process forward without unnecessary delays.

Many businesses, including hotels, have business interruption insurance. Also known as business income insurance, this insurance reimburses a business for lost revenue caused by a property damage disaster. The revenue interruption may result from the disaster's effects or the cleanup and restoration process. The policy coverage must be high enough to accomplish its intended purpose: to make the business whole after the disaster. This topic is a matter for immediate discussion with the insurance agent handling the policy.

The hotel will need proper revenue reports to make a meaningful and accurate revenue projection for the insurance company. These reports include:

  • Profit and loss statements
  • Revenue records showing historical performance
  • Business forecasts
  • “Booked” reservations
  • Other miscellaneous industry reports that will assist in calculating an accurate projection of anticipated revenue that was forfeited due to the disaster

These reports and the formulation of accurate profit losses are complicated.

A simple key to success: A swift response and rapid recovery

When a hotel suffers a water damage disaster disrupting the provision of services and an interruption in the business revenue cycle, the most crucial goal is to get the business up and running as soon as possible. The best way to end the disruption is to secure the services of a property damage restoration company specializing in commercial water damage restoration. Here are some key features that hotel owners and managers need to look for when seeking the services of a commercial property damage cleanup and restoration company.

  1. The restoration company emphasizes a pre-qualification strategy that encourages businesses such as hotels to establish a relationship before a water damage disaster or other property damage disaster occurs. This pre-qualification process includes the following elements:
  • Collecting basic contact information about the business, including key personnel who would be involved in dealing with a property damage restoration company in the event of a disaster.
  • Gathering information about the structure, including layout, entrances, exits, elevators, stairwells, office space, IT and data centers, breakrooms, bathrooms, sales floor, production areas, warehouse and storage areas, electrical panels, water main shutoff valves, equipment, chemicals, etc.
  • Reviewing and assessing the emergency readiness plan. If the plan needs updating or adjusting, the restoration is experienced and competent to make recommendations that will facilitate a rapid response and a quick cleanup and restoration process in the event of a property damage disaster.
  1. The restoration company is reputable, bonded, licensed, and insured. Technicians are trained, certified, and experienced.
  2. The restoration company has a rapid response and quick cleanup process. A rapid response avoids unnecessary advanced secondary damage. A quick cleanup and restoration process enables the hotel to resume normal business operations sooner rather than later. A water damage disaster in a hotel may involve dozens of rooms and multiple floors. A qualified damage restoration company must be able to scale to meet the challenges a business presents, such as a hotel, apartment complex, or professional office complex. The restoration company should utilize the latest equipment, advanced cleaning techniques, and EPA-approved disinfecting and sanitizing products.
  3. The cleaning and restoration company should be comfortable and competent working with the insurance company. In fact, better companies can handle the commercial claims process from end to end.

SERVPRO of Carrollton emphasizes the importance of the pre-qualification process and walks the client through the entire process so that when a disaster occurs, only one call is needed to secure the cleanup and restoration services. The local SERVPRO franchise can immediately scale for a significant disaster loss by tapping into the expansive franchise network of local and regional SERVPRO service providers.

When water damage, fire damage, smoke damage, or storm damage disaster strikes a hotel or apartment complex, SERVPRO of Carrollton can provide the rapid response and quick cleanup necessary for a business such as a hotel to resume normal business operations. Available 24/7, 365 days a year, including holidays, SERVPRO of Carrollton is the cleanup and restoration company businesses can trust to handle their property damage disaster recovery needs.

For more information about water damage restoration services for residents in and around Carriage Hill, Plano, TX 75023, contact SERVPRO of Carrollton at (972) 446-0383 or at office@SERVPRO10952.com.

Do I need to replace drywall after flood damage?

12/8/2022 (Permalink)

Homes can become flooded for a variety of reasons. Flood damage is usually caused by water from natural disasters (hurricanes, heavy rains), including flash floods, sump failures, roof leaks, and more.

Water damage refers to damage caused by water ingress that allows the destruction of materials and objects. Destructive processes with water include wood rot, metal rust, and mold growth. Drywall is a building material that is susceptible to water damage during flooding. It is made of gypsum board. Drywall is a building material used in residential and commercial properties. The material is strong enough when dry but is porous and will absorb water if exposed for long periods of time. Drywall is most susceptible to water damage when exposed to water for an extended period.

In this article, SERVPRO of Carrollton and Bent Tree in Far North Dallas explains why drywall should be replaced after flood damage. 

SERVPRO of Carrollton is a locally owned and operated company that provides water damage restoration in Far North Dallas and surrounding areas. 

Signs of water damage to drywall

  • Soggy or damp areas that may be moist or soft to touch
  • Bulging or sagging of drywall
  • Loose bolts and screws around drywall
  • Brown or dark discoloration or marks along where water leaked on the drywall
  • Peeling or bubbled appearance of wallpaper
  • Blistering or softening and chipped paint
  • Moldy spots or patches
  • The musty odor from trapped water in drywall

When should drywall be replaced?

The drywall should be thoroughly inspected if flooding or water damage is suspected. 

Drywall is slightly wet 

If the drywall is just slightly damp, it may not need to be replaced. However, quick drying of drywall is essential. Pointing a fan at the drywall will help dry it after turning off the water source. Opening a window will allow air to circulate and help dry the drywall.

Wet or soggy drywall

Drywall is porous and therefore absorbs water. The longer it is exposed to water, the more water it will absorb. If the drywall exposed to flooding begins to sag or buckle, it means that it has absorbed a lot of water. Deformed drywall should be removed as it may collapse and is a safety risk. Wet drywall is also an ideal environment for mold growth. Water damage restoration experts recommend that wet drywall be replaced within 48 hours, as mold growth is likely on surfaces left wet for more than 24 to 48 hours.

Mold growth

Water damage can seem insignificant, especially if the drywall doesn't look wet. However, mold growth can occur later. There may be tiny black spots or larger patches on the surface, or a musty odor. If mold growth is suspected, hiring a water damage remediation professional is the best way to remove and replace the drywall.

For some people with time and DIY skills, replacing drywall may be easy. However, when water damage is due to flooding and the water causing it is considered contaminated, or if there is a possibility of mold growth, a water damage restoration company should be called.

If you need a professional assessment for mold growth or water damage, give us a call 24x7x365.


When Vandals strike, SERVPRO is a click or call away!

12/7/2022 (Permalink)

It can be a very stressful experience when your property is vandalized. Even relatively minor damage like a broken window can present the opportunity for further damage from water and mold. It’s important to take care of vandalism and graffiti in a timely manner. Our professionals can respond quickly at any time to take care of the cleaning and restoration of the damaged parts of your property. We provide professional graffiti removal services, cleaning graffiti from exterior walls and surfaces around your building including driveways, walkways, asphalt, and masonry.

Please give us a call if this unfortunate events happens to your home or business.


Seek Professional Services after a Fire in your Home or Business.

11/30/2022 (Permalink)

It’s always a good idea to know the right steps to take if your property suffers a fire damage incident. Distinct types of fires require different restoration measures, and as a result, it’s smart to contact licensed service providers to mitigate further damage from occurring and get the damage completely addressed.

Remediation professionals who are IICRC certified and use relevant tools and procedures to restore your contents are the best way to ensure the job is done right.

Types of fire damage dictate cleaning approach

There are different levels of fire damages that any home is likely to experience – minimal, substantial, and major fire damage. Each level is associated with varying amounts of soot or smoke residues, how many areas were impacted, and the severity of the fire disaster itself. While wet or dry cleaning can be enough to restore minor fire damages, extensive procedures may be required when restoring specific fire disasters.

SERVPRO technicians inspect your home to determine the extent of the damage before conducting appropriate restoration procedures. Technicians will also take into consideration what kinds of materials burned, such as plastics, wood, etc. to determine the best course of action.

Our process for fire remediation

Cleaning is one of the procedures that may be recommended if the fire did not result in a complete loss of property. Before this procedure can start, it is essential to know the kind of residues, the surface they are resting on, and how to find, remove and dispose of them. After pretesting and inspecting the residues, a technician can choose the right restoration method to use and will advise the homeowners of their approach.

After our SERVPRO technicians have identified the residues, they remove them using specialized techniques such as vacuuming and dissolving. When a fire burns, it gives off smoke residues that attach to the surrounding surfaces. When these residues, also known as soot, are loosely attached to an area, removing them using vacuuming may be an option. Before performing vacuuming, our qualified technicians always ensure the area is dry to get the best results possible and prevent further damage.

When the residues are firmly attached to the surface, such as a stickier residue, dissolving them may be necessary to get the best results. SERVPRO technicians use cleaning products to dissolve the particles and then flush, rinse and dry the area once it is clean. After the cleaning process, we follow the local requirements to dispose of the particles appropriately.

Contact SERVPRO for fire damage cleanup

SERVPRO of Carrollton has extensive experience in fire damage disasters. With a team of experienced, trained professionals, we can address every phase of fire recovery for your home.

Call us at (972) 446-0383,  24/7 to get the help you need in cleaning your home after you have experienced a fire.

Rare but Real Causes of Fires.

11/18/2022 (Permalink)

Did you know that accumulated lint in your dryer vent can cause a fire?

How about a phone battery or old dishwasher?

How about non-dairy coffee creamer? 

True Story.

Here are a few rare but real fire-starters to be aware of:

1 – Recalled Appliances – take a look at the Consumer Product Safety Commission’s website (www.cpsc.gov/Recalls) to make sure your microwave or computer battery hasn’t been recalled.

2 – Excess Sawdust – if you’re a DIYer, then you may have sawdust on your work surfaces. Make sure to clean workspaces with a vacuum designed to collect combustible materials to avoid accumulating dust which is flammable.

3 – 9-Volt Batteries – all batteries should be disposed of safely, but especially the 9-Volts. These have been known to spark when in contact with metal while in a trash can or junk drawer.

4 – Linseed Oil – if you use this to polish your butcher block countertops or other wood furnishings, make sure you wash the rag immediately after use as they can spontaneously combust.

5 - And finally - that non-dairy coffee creamer, as well as other manufactured foods can combust if exposed to an open flame.

Fire is destructive whether caused by a common or rare situation. Please exercise caution and know your risks. Proper fire safety is everyone’s responsibility.

Preventing fire damage to Dallas, TX, homes this autumn

11/15/2022 (Permalink)

Blog Summary: SERVPRO® of Carrollton shares fire safety tips to help the local community avoid fire damage disasters related to fall activities.

The fire and water damage restoration specialists at SERVPRO of Carrollton are reminding the local community about seasonal fire hazards that homeowners need to be aware of this fall. The transition from the scorching heat of summer to the brisk chill of winter is marked by a period of pleasant, moderate weather that invites people out of their homes for outdoor recreation and to appreciate the beautiful colors of the changing leaves. When engaging in autumn activities, especially those that involve the use of fire, Dallas, TX, property owners should practice fire safety in order to enjoy the fall months to the fullest.

Falling leaves and proper leaf disposal

The vibrant reds, oranges, and yellows of autumn leaves are one of the most memorable visuals of the season. However, once the leaves have all fallen, the homeowner is left with piles of unsightly debris covering the yard. When it comes to leaf disposal, the first idea that may come to mind may be to burn the leaves, along with any lawn and shrub clippings lying around the yard.

If the local ordinances allow it, the homeowner can safely and legally deal with leaf piles through a controlled, carefully observed fire. What is not safe is adding trash to the fire. According to Scott Hultman, M.D., M.B.A., director of the Johns Hopkins Burn Center, “While leaves and grass clippings can be disposed of through burning, we caution against burning trash, which can result in unpredictable explosions and emit toxic fumes.”

When burning a pile of leaves, never use a flammable liquid or substance, such as gasoline or kerosene, to start the fire. Watch the burn at all times to ensure that it does not grow too large, and pay attention to the wind, which can quickly cause the fire to spiral out of control. Be prepared to put out the fire at a moment’s notice, and keep a water hose close by. Buckets of sand or a fire extinguisher can also help to smother the blaze.

If municipal regulations do not permit the burning of leaves or if homeowners are unsure of their ability to burn safely on their property, other leaf disposal options are available. Leaves and other organic yard debris can be recycled into a variety of beneficial materials, including compost and mulch. Also, some areas offer curbside pickup of bagged leaves and clippings, or in locations where leaf collection is not available, the homeowner can hire a yard waste removal service.

Staying safe around the campfire or firepit

Once the temperatures start to cool down, families are eager to get outside, light the campfire, and roast hot dogs or marshmallows. The National Fire Protection Association (NFPA) warns, “Campfire accidents send thousands of people to emergency rooms with burn injuries every year.” As long as fire safety is a priority, the warm glow of the flames can be enjoyed without incident or injury. Below are several tips to follow when gathering with family or friends around the campfire or firepit.

  • Build the firepit at a distance of 25 feet or more away from any structures. The site should be in an open area that is level and free from overhanging branches and greenery, as well as dry material like leaves, grass clippings, sticks, and brush.
  • As mentioned above, do not use flammable substances to ignite a fire.
  • Never leave a fire unattended.
  • Keep a water hose, sand, or a fire extinguisher on hand to quickly douse the fire.
  • Stay at a safe distance from the flames, and do not allow children to get too close to the fire, play around the fire, or jump over the fire.
  • Once activities around the campfire or firepit have ended, make certain that the fire has been completely extinguished before leaving the area. Put out all embers.

Who to call in the event of fire damage

The team of restoration and cleaning specialists at SERVPRO® of Carrollton can provide a rapid, full-service response to fire damage in Dallas, TX, and surrounding areas. Using industry-leading equipment and cleaning products, technicians remediate fire damage and remove smoke odors from the home. They are also skilled in a variety of contents cleaning methods, including dry cleaning, wet cleaning, spray and wipe, foam cleaning, abrasive cleaning, and immersion cleaning.

To learn more about SERVPRO of Carrollton’s fire and water damage restoration services, call the office at (972) 446-0383 or email office@SERVPRO10952.com.

Five factors that frequently contribute to water damage in the home

11/15/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton explores common sources of water damage in Farmers Branch, TX, homes.

SERVPRO® of Carrollton is a leader when it comes to providing water damage restoration services for homeowners in Farmers Branch, TX. A water damage disaster is inconvenient, stressful, and disruptive. An understanding of the typical sources and locations of water leaks can help the homeowner anticipate problems and spot water leaks and water damage issues in the earliest stages before a disaster occurs. By resolving a water leak early, the homeowner can prevent advanced secondary damage.

  • Leaks inside the structure
  • Leaks in the wall spaces around windows
  • Water intrusions
  • Foundation water leaks
  • Moisture seepage through concrete slabs

1. Leaks inside the structure

Leaks in the interior of a home or business may prove challenging to identify. If the leak goes unnoticed for a time, the effects will eventually become evident. Water dripping from the ceiling, bronze or black stains, and bubbling or wavy plaster are evidence of an interior water leak. A closer inspection of the leaks may point to a plumbing problem. If not immediately mitigated, the moisture can deteriorate support timbers, framing, and the foundation.

Interior water leaks may or may not be a result of faulty or interior construction. In any case, when moving into a new home or rental, look for signs of existing water damage and for evidence of repairs to the walls, ceilings, floors, and baseboards. Before moving any furniture into a new home or apartment, make a video of each room showing the ceiling, walls, baseboards, and flooring. Note anything suspicious. Take closeups. From day one, be vigilant in keeping an eye out for potential leaks. At the first sign of trouble, call in a professional to inspect the damage and offer mitigation and repair strategies.

2. Leaks in the wall spaces around windows

A window is a large hole in an exterior wall. If the breach is properly sealed with the window, caulk, and a moisture barrier, the areas around the window should not leak. Water leaking into the cavities around the window indicates serious structural issues with the home. The leak should be immediately resolved. A water damage cleanup and restoration company have the proper tools and equipment to remove the moisture from around the window. Delays in mitigating the water damage can enlarge the scope of the damage and increase the repair bill.

3. Water intrusion

A water intrusion can often result from storm damage to the roof. Detached shingles, limbs on the roof, or loose siding allow water to penetrate the house envelope, potentially causing tens of thousands of dollars in damage. After a storm, inspect the home for broken windows, shingles in the yard, limbs and branches on the roof and ground around the house, and missing siding. Call in a licensed, bonded, and insured roofing contractor to inspect the damage. They should also be able to handle any gutter, siding, and window damage. If the water intrusion floods the attic, give the professionals at SERVPRO of Carrollton a call to inspect the damage, tarp the roof, and begin the damage cleanup.

4. Foundation water leaks

When the foundation is undermined by water and moisture, the entire home is at risk. A house is only as strong as its foundation, and a leak through the foundation may indicate a structural issue dating back to the time of construction. The cause of the foundation leak may be the slope around the home. Bad gutters or disconnected downspouts could be dumping excessive amounts of water too close to the foundation. Eventually, the water seeps through the foundation and into the basement or crawlspace. A moisture barrier is often required by municipal codes in most areas. A sump pump with a backup system should solve the problem. Also, inspect the grade around the home. A landscape architect can assess the situation and provide remedies where needed.

5. Moisture seepage through slabs

Concrete is not “as solid as a rock.” In fact, concrete is relatively porous and can readily wick water into the living space of a slab home. This “moisture migration” can have devastating consequences on a home or business. Puddled water on the slab promotes mold growth. The risk of slip-and-fall injuries is significantly elevated if the moisture is not eliminated.

Water and moisture in the home damage the structure and can lead to mold infestation. A delay can enlarge the scope of the water damage due to advanced secondary damage. Trust the restoration experts at SERVPRO® of Carrollton for water, fire, storm, and commercial damage restoration. They offer emergency cleanup and restoration services 24/7, 365 days a year. Crews arrive on the scene in about an hour.

To learn more information about Farmers Branch, TX, water damage restoration, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Factors to consider when dealing with flood damage at a fitness center

11/15/2022 (Permalink)

Blog Summary: SERVPRO® of Carrollton highlights information that helps gym and fitness center owners to be better prepared for a potential flood damage disaster.

When a flood damage disaster occurs at a gym or fitness center in Carrollton, TX, water and flood damage restoration services are needed to make the facility operational again. The COVID pandemic caused many gyms across the country to experience a decline in gym memberships as Americans sought to social distance and protect themselves from exposure to the coronavirus. In contrast, the online fitness industry experienced rapid growth.

Brick-and-mortar fitness locations are continuing to recover from the effects of the pandemic. According to fitness industry statistics, “In 2020, revenue dropped drastically due to the pandemic, social distancing, and the rise in online fitness programs. We saw in 2021 that the revenue for gym memberships rebounded and was on the rise again. The fitness industry revenue declined by 32.45% in 2020 but rebounded to 0.55% pre-pandemic levels at the end of 2021. The health industry that was hit the hardest during 2020-2021 were gyms and health centers. Even at the end of 2021, they were still down 22.5% from their revenue levels in 2019.”

For a gym that struggled to keep its doors open during the pandemic, a water damage disaster could be the unfortunate event that shutters the business permanently. Knowledge is key when preparing for a water damage disaster. By understanding the causes and effects of a water intrusion, as well as the insurance and restoration options available, business owners can put themselves in a better position to respond to and recover from water damage.

Causes of water damage at a gym or fitness center

At gyms and fitness centers, as well as other commercial facilities, water damage commonly occurs for the following reasons:

  • Cracked or burst pipes
  • Malfunctioning sprinkler system
  • Toilet overflow
  • Roof damage
  • Window seal issues
  • Leaking HVAC system
  • Storm-related flooding

Of these sources of water intrusion, some are more powerful and destructive than others. Whatever the cause, water damage over a short or long period of time can ruin gym equipment and compromise the structure of the building. Also, a mold infestation may develop if the water intrusion is not remediated and restored promptly.

Water damage to electrical gym equipment

Some of the workout machines common to many gyms and fitness centers may include electrical components that could be damaged by water. This equipment includes:

  • Treadmills
  • Elliptical machines
  • Rowing machines
  • Stationary bikes
  • Stair stepper machines

In addition, computers, payment processing machines, and television screens are other examples of electronic equipment that are vulnerable to water damage. If the equipment is to be salvaged, the business owner will need to secure the services of a water damage restoration company skilled in electronics restoration. By acting quickly to remediate the damage, restoration technicians may be able to restore the equipment to its original working order.

Insurance coverage for water-damaged gyms

An insurance claim payout helps alleviate the strain of lost income and gives the gym owner a path forward. Sufficient insurance coverage can mitigate losses in several scenarios, including the following:

  • Property is damaged by a water intrusion.
  • The facility has to be temporarily closed while repairs are being made.
  • Gym property is stolen by thieves during the temporary closure.
  • The business is forced to permanently shut down due to catastrophic damage.

Standard protections against water damage typically do not include flooding caused by severe weather and natural disasters. The fitness owner may also need to purchase additional flood insurance if the business is located in a flood zone.

Choosing a water damage restoration service provider

When searching for a restoration provider, choose a full-service damage restoration company with experience and proficiency in commercial damage restoration. A commercial water damage disaster is a complex situation and can involve a myriad of complicating factors, including:

  • Water damage
  • Mold damage
  • Electrical damage
  • Structural damage
  • Content damage

At SERVPRO® of Carrollton, the team of commercial damage restoration experts delivers a rapid response and a fast, thorough restoration process that minimizes the economic impact of a temporary shutdown. The staff understands that dealing with the insurance company is a difficult task, especially in the aftermath of water damage, so SERVPRO of Carrollton handles the insurance claims process in order to reduce stress for the owner of the fitness center.

For more information about commercial flood damage restoration for Carrollton, TX, gyms, fitness centers, and other commercial establishments, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com or by phone at (972) 446-0383.

SERVPRO partners with Major Insurance carriers.

11/14/2022 (Permalink)

A storm, flood, or plumbing problem can leave your home with extensive water damage. Immediate water removal is necessary to mitigate the damage. SERVPRO’s professionals specialize in water removal and water damage cleanup, then providing water damage restoration to your residence.

Our customer-focused professionals will assess the residential water damage to your property. Then, we’ll help you understand the severity of the property damage so you’re able to make the best decisions for the water damage restoration of your home. Our top-notch people use the most advanced equipment to detect hidden moisture and perform water extraction of any standing water.

SERVPRO has national agreements in place with State Farm, Farmers, Travelers, Allstate, Germania, Mercury Insurance and many others.  

These agreements have specific requirements that we have to follow to be a part of the program.  One requirement is that all of our associate must pass a background check every year.  

We strive to take the best possible care of your property.

We are available 7x24x365 days a year.

Water Damage and Restoration for Businesses.

11/14/2022 (Permalink)

If you’re a business owner, any kind of water damage to your facility needs to be remedied quickly with the least amount of downtime to your daily business functions. A call to SERVPRO will help you get water damage repaired and restored in order to minimize downtime and prevent loss of revenue.

Whatever size the water damage is to your business, we have the experience and equipment to deal with it. Our professionals will work closely with you and the other occupants of your building during the restoration process to have as little disruption as possible to your daily business activities.

Call today 972-446-0383.

Prevent Water Damage in your Home.

11/14/2022 (Permalink)

Water damage usually sneaks up on you. We rarely get advanced notice of leaks, drips or flows. Once they happen, it’s too late, since the damage is already done.

The good news is that a little proactive maintenance can help you spot leaks before they start. Here are a few of the most common places for leaks:

Sinks and faucets. These fixtures are used multiple times a day, and over time, they can become fragile and wear out. The supply lines are under pressure, so if there is a problem, it usually sprays a stream of water and is easy to find. Drain system problems will show up as more of a small leak or seepage.

Refrigerators. Today’s modern refrigerators often have automated ice machines, which require a water source. Also, most refrigerators have a defrost cycle that happens at least once a day. You may have even heard a sizzling noise coming from your refrigerator. That’s the sound of the defrosted water hitting the evaporator coil. The evaporator coil usually dissipates the water before it hits the drip pan, a safety area that accumulates defrosted water droplets. But an improperly working defrost system can cause a water leak.

Clogged gutters. Are your gutters properly maintained? Gutters full of debris are one of the leading causes of roof damage. Overflowing gutters can cause soffit damage, and water can seep into the interior of the house from walls or around the foundation. Gutters should be inspected and cleared of debris as necessary.

Roof damage. Falling limbs can cause serious roof damage. If a limb perforates the roof membrane, it will turn into a costly repair. Many times, damaged roofs allow water to seep in, causing mold and rot to take hold. That’s why it’s important to inspect attics and roofs for damage.

Old copper pipes. If your house was built between 1950 and 2000, there is a good chance you have copper piping. House remodels are the perfect time to inspect and replace plumbing if necessary. Today, older copper plumbing supply lines are being replaced with PEX. PEX is made of cross-linked polyethylene and has great durability and strength.

Clogged sink drains. Many items can clog a drain in a sink. These drains can become clogged with food, grease or hair. Be careful if you decide to plunge instead of calling a plumber, since plunging creates significant pressure on the drain system. While most of the time it can push a clog through, sometimes you could damage a pipe connection and spring a leak.

Make sure to take care of the systems in your home that create a comfortable living space for you. Occasionally inspect and repair any issues you find with gutters, roof systems, supply lines or drains. This can potentially save you a lot of time and money!

If you ever have an issue, we are always#heretohelp


How will I know if my home in Preston Ridge is actually dry?

11/11/2022 (Permalink)

Preston Ridge residents and businesses need to know about our drying process!

Most of the surfaces in homes and businesses are porous, so when they are exposed to water, the water can seep into them. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Drying and Dehumidification Process

Our team uses room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

When you have water damage, hiring a company that documents and monitors the drying process is crucial. Our Carrollton and Bent Tree team is Here to Help ® when your Preston Ridge home or business has water damageCall us today,


Franchises are independently owned and operated.

Taking care of your contents after water or fire damage.

11/7/2022 (Permalink)

SERVPRO of Carrollton, SERVPRO of Bent Tree specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

We are locally owned and support businesses in Carrollton.

11/7/2022 (Permalink)

Providing Your Business Cleaning Needs

You work hard every day to build your business, so the last thing you need to deal with is a disruption to your daily functions. But accidents-both large and small- can happen at any time. SERVPRO can help during those times with specialty cleaning for your commercial property. 

We have the equipment and experience to get the job done, whether you have a routine need, like air duct and HVAC system cleaning, or face a major emergency, such as biohazard and crime scene cleanup. Or, maybe you’ve had an outbreak of COVID-19 and need a clean reset.

Our professionals are skilled and work with the most advanced cleaning products and techniques to clean and restore your commercial property so you can focus on getting back to work with the least amount of downtime possible.

Emergency Ready Profile

11/4/2022 (Permalink)

Do you own or operate a small business?  You cannot always prevent disasters from happening, but you can always be prepared. 

Let SERVPRO of Carrollton and Bent Tree help you be prepared for unplanned disasters by creating an Emergency Ready Profile (ERP).

By creating an Emergency Ready Profile,  you minimize interruptions in the daily operations of your business by having an immediate plan of action in place should disaster strike. 

The Emergency Ready Profile provides immediate contact information and other important details that provide a guide to get your business back up and running after any kind of disaster.  Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

Be ready and get a free Emergency Ready Profile with SERVPRO of Carrollton and Bent Tree, give our office a call at 972-446-0383 to set up an appointment.

Top Three Flood Recovery Tips for Business Owners

11/4/2022 (Permalink)

SERVPRO of Carrollton in Far North Dallas provides three tips to help business owners recover from commercial flooding and storm damage.

Flooding and storm damage can severely cripple businesses. Treacherous storms and overflowing water can overwhelm a commercial property in a matter of minutes, causing extensive damage that can bring a business to a screeching halt.

The water damage restoration experts at SERVPRO® of Carrollton and Bent Tree put together a brief guide to teach business owners how to recover from flood damage so they can get back on their feet.

SERVPRO is one of Texas’ leading restoration companies. The team specializes in residential and commercial restoration that helps property owners recover from fires, water damage, mold outbreaks, and more.

No matter how big or small the remediation project is, SERVPRO has the experience and expertise to get the job done.

Three flood recovery tips every business owner should know

1. Prioritize safety

Flood water is often exceedingly unsanitary and can adversely affect a person’s health. It contains numerous pollutants and leaves behind potentially hazardous contaminants once it recedes. Flood water can also contain sewage that requires professional water removal from an experienced team with advanced tools and disinfectants.

The best way business owners can protect themselves from toxic water is to stay away from flooded areas. However, if flood water becomes unavoidable, wearing protective gear like masks, gloves, and long clothing can decrease the dangers and shield them from potentially hazardous contaminants. After coming into contact with flood water, take a shower and discard tainted clothes immediately.

2. Document the damage

Documenting storm damage and flood water will help business owners file an insurance claim. Taking multiple pictures and videos of damaged structures, ruined inventory, and destroyed equipment will make the insurance claim process smoother and less stressful.

Backing up the documentation is also essential to create a detailed record of the incident in case the insurance company needs more verification. Uploading the pictures and videos to cloud storage is the safest way to store the documentation for future use.

3. Hire a professional restoration service as soon as possible

Business owners must contact a professional restoration company as soon as their building becomes unsafe to occupy. Water can quickly take hold of a property and cause significant structural damage while forming hazardous mold colonies throughout the establishment. Restoration experts understand how to combat flooding safely and utilize advanced equipment that most business owners don’t have.

SERVPRO of Carrollton and Bent Tree has vast experience in restoring commercial properties and can handle any restoration project quickly and efficiently. The experienced team can make flooded buildings as good as new again at reasonable prices.

Contact SERVPRO of Carrollton and Bent Tree for High-quality Storm Damage Restoration and Flooding Services

SERVPRO of Carrollton is Texas’ number one choice for professional storm damage restoration and flood restoration services. The team handles the entire restoration process from start to finish, giving business owners peace of mind in their time of need.

From flooding to fire damage and everything in between, no job is too big or too small for the restoration experts at SERVPRO of Carrollton and Bent Tree.

Contact our team at  (972) 446-0383 and receive top-notch storm damage restoration services today!

Water Damage in your home? We can help!

10/25/2022 (Permalink)

A storm, flood, or plumbing problem can leave your home with extensive water damage. Immediate water removal is necessary to mitigate the damage. SERVPRO’s professionals specialize in water removal and water damage cleanup, then providing water damage restoration to your residence.

Our customer-focused professionals will assess the residential water damage to your property. Then, we’ll help you understand the severity of the property damage so you’re able to make the best decisions for the water damage restoration of your home. Our top-notch people use the most advanced equipment to detect hidden moisture and perform water extraction of any standing water.

We have more than 50 years of experience in repair and property restoration so you can trust us to help you develop a water damage restoration plan to help ensure your home is clean, dry, and restored to its pre-damaged condition.

Bathrooms are a very common place to experience water damage in your home.

10/21/2022 (Permalink)

Much of the flooding and other water damage experienced in homes start in the bathroom.

Bathrooms are a common source of water damage which can be created by overflowing toilets, burst under sink pipes, overflowing bathtubs or water pipe leaks underneath the flooring. Luckily, SERVPRO of Carrollton and Bent Tree has the water restoration specialists to help recover from the water damage.

Water damage not easy to detect

While an overflowing toilet or bathtub is maddening, a homeowner is usually instantly aware when the damage happens, assuming they are home at the time to witness the event. Unfortunately, there are leaks that can happen behind the walls, going on for days, weeks or even months that don’t get found until the damage is significant, including the presence of mold and resulting odors.

That’s why water damage in bathrooms can cause little to considerable damage. Even the more “obvious” issues can go undetected if the homeowner is out of town. 

 A telltale sign of a whooshing sound may be detected in other rooms, but water sounds are common in a bathroom and therefore may be ignored. Water damage needs immediate attention to help restore the bathroom quickly once it’s been detected.

When water damage occurs

When the SERVPRO water damage team arrives at the home, they immediately get to work to assess the extent of the damage and determine the source of the damage if it wasn’t previously identified. First, they’ll inspect the damage and make an appraisal in order to be address the issue.

Next, they’ll use their expertise with advanced equipment to extract the water using powerful pumps and vacuum units to quickly remove water from your property, which helps prevent secondary water damage and mold growth. After that is the drying and dehumidification to help prevent odors and mold from growing.

Next, they’ll clean all the restorable items and structures damaged by the water using several proven techniques as well as sanitizing treatments to remove odors and deodorize your property.

Restoration and rebuilding may be necessary

The last step is restoration, restoring your home to its pre-water damage condition. This might include minor repairs such as replacing drywall, tile floor repair, painting, or installing new carpeting.

Depending on the extent of the damage, the repairs may be more substantial which can include tarping, boarding up, packing and moving, etc.

We can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality…like it never happened!

Contact us at 972-446-0383 to get your water damage handled quickly and professionally. We’re available 24/7 to help!

Fire Safety Best Practices to Help Carrollton, TX, Businesses Prevent Fire Damage

10/11/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights tips for promoting fire safety in a commercial facility.

SERVPRO® of Carrollton provides commercial fire damage restoration for businesses, professional office complexes, manufacturing units, schools, and other educational institutions. When the property damage restoration needs are large and need quick action, SERVPRO can scale to meet the challenge.

Commercial fire safety strategies

A fire damage disaster in a commercial environment or workplace has the potential to cause personal injury to employees, ruin inventory, destroy machinery used in the production of products, damage office equipment, and cause massive structural damage to the facility. Sometimes the consequences are tragic, resulting in fatalities.

Workplace fires pose a constant risk and annually cause millions of dollars in property damage. Some fires are entirely accidental or act of God. In other instances, fires are a result of negligence, carelessness, or arson.

Appropriate fire prevention strategies, a well-trained workforce, and a strong corporate culture of fire safety and awareness are key elements of maintaining a fire-safe environment in the workplace. SERVPRO® of Carrollton offers fire prevention strategies as a starting point to create a culture of fire prevention and safety.

Formulate a comprehensive fire safety plan

Employees must be well acquainted with the company’s fire safety plan so that in the event of a fire, the proper response is responsive and second nature. A fire prevention strategy and a safe evacuation route are foundational. The plan should be formalized in writing and conspicuously posted in prominent areas in the workplace. The plan can be made easily accessible in a digital format through the use of a QR code.

Some critical elements of the plan include the following action steps:

  • The identification of evacuation routes, which also should be clearly marked
  • The implementation of a well-defined evacuation protocol, which should include a process that accounts for all employees once the evacuation is completed
  • Instruction on how to activate the facility’s emergency notification system
  • The location of fire extinguishers or other fire suppression equipment
  • The designation and clear identification of safe areas
  • The highlighting of all major fire hazards
  • Instruction and hands-on training in the proper management, handling, and storage of hazardous materials
  • The creation of a flow chart listing the names and titles of designated fire safety personnel

Fire safety tips for the workplace

The top priority in the event of a workplace fire is the personal safety of each employee. A swift, safe evacuation will save lives. Familiarize employees with evacuation routes so that if a fire should occur, each employee will know how to evacuate the facility no matter where they find themselves at the time of a fire event. Emergency exits should be well-marked and well-lighted.

Make the workspace a safe place. Maintain a clean, uncluttered, dry, dust-free, and well-ventilated workspace. Organization fosters efficiency and awareness while eliminating distractions. Clutter on the work floor may impede evacuation and increase the risk of a trip-and-fall injury. If the power to the facility is interrupted, auxiliary lighting may be dim. In this case, clear evacuation lanes become vital.

Utilize a fire safety checklist. The list should be easily visible and accessible.  A sturdy, laminated infographic, in tandem with the printed checklist, reinforces important fire prevention information while accommodating employees with different learning styles.

Be aware of the fire risks of equipment. Heat-producing equipment should not be used near combustible materials. Extreme caution should be exercised in the use and storage of flammable liquids and chemicals.

Electrical safety can reduce fire hazards in the workplace since electricity is involved in nearly four in ten workplace fires. Electrical cords should be inspected when used, and damaged cords should be repaired or replaced. Compromised or damaged electrical outlets should never be used. Overloading an outlet has never been easier with the growing demand to recharge devices. Where this fire hazard exists, consider installing GFCI outlets.

Functional smoke alarms save lives. Smoke detection systems are crucial in office areas, especially in the break room where electrical appliances such as the coffee pot and microwave are located. Schedule and document testing of smoke alarms and CO detectors at least once a month. Replace batteries every year. Smoke alarms should be replaced around every ten years. If a smoke alarm is giving off an annoying chirping noise, do not remove the battery. Instead, replace the battery immediately. It is too easy to remove the battery and then forget to replace it.

Fire extinguishers are a cornerstone of immediate fire suppression. A delinquent inspection protocol puts everyone at risk. Instruct employees on how to safely operate the devices. The location of fire extinguishers should be clearly marked. Avoid obstructing access to fire extinguishers.

Remember, these fire safety prevention and emergency response tips are basic and do not reflect an exhaustive solution. A comprehensive fire safety program requires much time and effort, as well as professional input.

In the event of a fire damage disaster in a commercial environment, the team of professionals at SERVPRO of Carrollton is available 24/7, 365 days a year. Unlike most property damage restoration companies, SERVPRO can scale to meet any size of disaster. The rapid response helps businesses quickly recover from a property damage disaster.

To learn more about fire damage restoration for Carrollton, TX, businesses, reach out to SERVPRO of Carrollton by email at office@SERVPRO10952.com or by phone at (972) 446-0383.

Facts and Statistics about Thunderstorms and Storm Damage

10/11/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights storm damage statistics that help people understand the dangers that arise from thunderstorms.

The team of storm damage cleanup and restoration professionals at SERVPRO of Carrollton urges everyone to be aware of the hazards associated with a severe thunderstorm and the damage and personal injury it can inflict.

The power of knowledge to shape behavior

A thunderstorm is a microcell of dynamic weather energy that can leave a wake of devastation in its path. A stalled thunderstorm can flood a small area with many inches of rain. If the storm spawns tornadoes, the impact could be lethal. A realization of the threat posed by a thunderstorm can be a strong motivating factor to respect the storm and take the necessary precautions when turbulent weather approaches.

The knowledge of power: The threat hazard of a thunderstorm

Almost 1,800 thunderstorms are active at the same time in different places around the world, for an annual total of about 16 million storms. The US experiences 100,000 thunderstorms each year. Only about 10,000 of these storms are considered to be severe. To be rated as “severe,” a thunderstorm must have the following characteristics:

  • generates winds of 58 mph or greater
  • produces ¾-inch hail or larger
  • may spin off tornadoes or tornadic activity

What it takes to make a thunderstorm

Three elements need to converge for a “thunder boomer” to form:

  • moisture in the lower levels of the atmosphere
  • unstable air caused by cold air circulating over warmer air
  • a source of lift such as a colder air mass or an outflow of cold air from a nearby cluster of thunderstorms

Thunderstorm hazard: Lightning

Always keep in mind that every thunderstorm has the capacity to be dangerous because of the presence of lightning. The majority of lightning events travel from cloud to cloud. Cloud-to-ground strikes are the ones that kill over 90 people a year in the US.

The meteorologists at Weather.gov explain the formation of lightning: “Lightning is caused by the action of rising and descending air within a thunderstorm that separates positive and negative charges. Water and ice particles in the thunderstorm also affect the distribution of electrical charge. Lightning results from the buildup and discharge of electrical energy between positively and negatively charged areas. The average lightning strike has enough energy to light a 100-watt bulb for 3 months. The air near a lightning strike is heated to near 50,000 F, hotter than the surface of the sun. The rapid heating and cooling of the air near the lightning channel causes a shock/sound wave that results in thunder. Most lightning deaths and injuries occur when people are caught outdoors.”

Thunderstorm hazard: Flash flooding

The top danger hazard from a thunderstorm is not lighting but flash flooding. About 140 victims perish in flash flooding events from thunderstorms yearly in the United States. A band of severe thunderstorms or a stalled thunderstorm can dump enough rain to flood streets, yards, and homes in minutes. Roads are blocked by water and debris. Bridges and roads can be washed out, creating hazardous traveling conditions for motorists fleeing flooded areas. Never drive across an area of the road that has been flooded. Avoid bridges over streams and rivers swollen with flood waters.

Thunderstorm hazard: Large hail

Hail that is one or more inches in diameter is designated as “large.” Hail this size can cause serious property damage, about $1 billion annually. A severe hailstorm can damage shingles, dent shutters and roof vents, crack siding, shatter windows and windshields, ruin the exterior of a vehicle, damage landscape plants, and exfoliate trees. Lawn furniture, sheds, and power equipment can take a beating. The impact from a large hailstone traveling in excess of 100 mph can inflict personal injury.

Thunderstorm hazard: Straight-line winds and tornadoes

Straight-line winds cause most of the wind damage associated with thunderstorms. Downbursts with winds in excess of 100mph cause damage patterns similar to a tornado.

Tornadoes, sometimes with windspeeds of 300mph, are the most hazardous aspect of severe thunderstorms. Annually, eighty deaths and 1,500 injuries result from tornadoes.

Thunderstorm hazards present a real danger. The key to weathering the storm is to plan and prepare. An Emergency Ready Plan with food, water, flashlights, many batteries, basic first aid supplies, and two NOAA weather radios provide a good foundation for the Emergency Ready Plan.

When severe weather causes devastating storm damage, the SERVPRO® team is available 24/7, 365 days a year, including holidays, to provide cleanup and restoration services. Do not wait until after a disaster; instead, prequalify SERVPRO of Carrollton before a storm strikes.

For more information about storm damage restoration in Farmers Branch, TX, and nearby areas, call SERVPRO of Carrollton at (972) 446-0383 or email office@SERVPRO10952.com.

Celebrate in Safety: Enjoy the Holidays While Avoiding Fire Risks and Fire Damage

10/11/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights fire prevention projects homeowners can undertake to avoid a fire damage disaster during the holiday season.

SERVPRO® of Carrollton is sharing fire prevention projects to avoid fire damage this upcoming holiday season. Gatherings with friends and family during the holiday season bring excitement and joy. The seasonal lights, wonderful food, amazing desserts, and football make for a winning combination. These festive holiday activities are often fraught with many fire hazards. The frequency of residential fires skyrockets during the colder months of the holiday season. The primary causes of these housefires are associated with cooking activities, efforts to stay warm, and electrical malfunctions.

A house fire can disrupt family gatherings and joyful holiday celebrations. By taking precautionary safety measures, the homeowner can ensure the health and well-being of the home, family, and guests. Listed below are some seasonal fire prevention projects to keep the holidays safe.

Project #1: Practice Careful Cooking

Almost half of all reported home fires start at the stove and involve cooking. Practice principles of careful cooking to stay safe. Stay vigilant. It is so easy and understandable to get sidetracked. Be aware of these common distractions and fire hazards in the kitchen.

  • Too many dishes cooking at the same time, all of which require close attention
  • Too many cooks in the kitchen resulting in a pan or dish being neglected because someone thought another person was managing the dish
  • A misstep in setting a timer, cooking at the wrong temperature, or turning on the wrong burner
  • Distractions such as phone calls, guests dropping in unexpectedly, a crying child, a game-winning play on the big screen in the next room that empties the kitchen of cooks
  • Spillage of flammable cooking items such as oils, wine, liquors, Sterno, flour, or other powdery cooking ingredients
  • Combustion of paper products, towels, or clothing left too close to burners

On Thanksgiving Day and Christmas Day, the incidents of reported house fires increase dramatically. Listed below are a few tips to keep the kitchen safe and free from fire damage.

  1. Stay by the stove when a meal is cooking. Unattended items cooking on the stove are a primary cause of house fires.
  2. Keep the pan lids nearby in case there is a flare-up. The pan can be covered and safely removed from the hot eye. Do not throw water on a burning pan.
  3. When food preparation concludes, turn off the burners and remove the pans from the burners. The burners may remain hot for a while and burn the item being cooked, resulting in a pan-fire.
  4. Make sure smoke alarms and CO detectors are less than ten years old and are operating with fresh batteries.
  5. Have an approved, fully charged fire extinguisher in the kitchen. Alert the other cooks to the location of the extinguisher and provide a refresher lesson on how to use the device.

Project #2: Decorate with Discernment

Seasonal decorations create ambiance, set the mood, and add excitement to the holiday experience. Dazzling light displays inside and outside the home create rich childhood memories. Here are some helpful tips to keep the decorating project free of fire hazards.

Inspect all lights and cords. Discard damaged cords, lights, and fixtures. Indoor lights should be hung using safe, plastic, non-conductive clips. Nails can damage cords and cause fires. Outdoor lights should never be displayed indoors, and indoor lights should never be used outdoors.

Be careful with candles. Although candles are perfect for a wonderful visual and fragrant atmosphere, candles are also a leading cause of house fires throughout the holidays. Keep candles out of reach of small children. It only takes a second or two to extinguish a candle upon leaving the room or going to bed. It also only takes a moment for an ill-placed or overturned candle to start a house fire.

One spark can transform a twinkling Christmas tree into a raging inferno that can cause extensive fire and smoke damage throughout the home. Keep Christmas trees, poinsettias, and other seasonal plants three or more feet away from any heat source.  When leaving the house or going to sleep, turn off the decorative lighting. Water live trees daily. At the end of the holiday season or when the tree becomes dry and brittle, immediately discard it far away from any structure or take it to the recycling center.

LED lighting technology has given new life to outdoor holiday lighting. Highly efficient bulbs burn at much lower temperatures, and the low voltage makes the devices much safer than traditional incandescent bulbs. Be sure to inspect light strings before installation and use extension cords rated for outdoor use. Keep electrical cords away from standing water.

Project #3: Keep the Fire in the Fire Pit

The recent pandemic has popularized outdoor fireplaces and fire pits. Exercise extreme caution around these warm and inviting fixtures. Keep the fire pit at least 10 feet away from any structure. Keep lighters and matches away from children. Never leave a lit fire pit or fireplace unattended. Keep a bucket of water, garden hose, or fire extinguisher nearby in case the flames get out of control.

The team at SERVPRO® of Carrollton is available 24/7, 365 days a year, including holidays. They can respond to the scene of the disaster in about an hour to begin providing fire damage cleanup and restoration services. Consider pre-qualifying SERVPRO as the dedicated property damage service provider before the lights go up and the guests arrive this holiday season.

For more information about fire damage restoration services, email SERVPRO of Carrollton at office@SERVPRO10952.com or call (972) 446-0383.

Knowing when it is time to call a professional for water damage.

10/6/2022 (Permalink)

We’ve all been there: we let a bathtub get too full, let a kitchen sink overrun, or maybe the toilet chose the worst time possible to overflow. If you catch these events quickly and mop up the excess water, you likely have dodged any long-term water damage as long as no moisture seeped into walls, floorboards, or under cupboards.

Unfortunately, sometimes water damage occurs on a smaller scale, such as a persistent leak from a faucet fixture that, over time, causes water damage throughout the walls, cabinetry, and flooring of your home. Or, you may have a water incident like that toilet or bathtub, but the water sat for a substantial time before you caught it.

Drying this damage fully is critical to preventing secondary effects that could prove detrimental to your home such as mold and mildew growth. It’s important to know when to call a professional when you experience water damage in your home.

Drying out your home

Drying out the water-damaged items within your home begins with an assessment of the full scope of the damage that exists. Our SERVPRO of Carrollton and Bent Tree technicians undergo extensive training to earn their certifications through the IICRC in water damage restoration and continue these educational opportunities through in-house certification courses and applied hands-on instruction to become well-equipped for any facet of restoration they might have to address in the field.

This gives us a distinct advantage in water damage assessment to efficiently inspect for potential concerns beyond easily visible issues. What might look like minimal water damage could be much more substantial; having a professional come in and detect moisture behind walls and floorboards can be crucial in negating future damage.

Addressing water damage issues

To assist with the water damage restoration work that SERVPRO does for every water damage project we begin, we depend on the advanced technologies at our disposal. These tools help to make the restoration process more efficient and offer the homeowner peace of mind that the job is getting done correctly and thoroughly.

Our moisture detection equipment is a great example of this, as these tools help to show undetected areas of moisture you can’t see without tearing out materials. The combined use of air movers and industrial-strength dehumidifiers can have a powerful effect on drying out your home. Air movers force water rooted into materials like the cabinetry and walls, as well as other items, out into the air to get removed by the dehumidification equipment.

This helps avoid potential issues with mold and mildew that could otherwise grow from residual moisture.

We are the water damage experts

We provide fast and professional water damage restoration services for any situation that might exist within your home. You can trust our SERVPRO of Carrollton and Bent Tree technicians to utilize the full measure of their training and industry-leading equipment to resolve your water damage quickly.

If you have experienced water damage in your home, don’t try to address it yourself, even if the water damage appears minimal. Know when to call the experts: give us a call at (972) 446-0383 to get the help you need.

The effects a Storm on your home.

9/23/2022 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO®  understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We'll pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning, SERVPRO can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

We assist many companies in the Food Service Industry.

9/21/2022 (Permalink)

Services for the Food Service Industry

From the smallest mom-and-pop restaurant to food processing plants, SERVPRO  of Bent Tree and Carrollton has the experience and equipment to restore your facility to its preloss condition following a disaster.

Time and safety are our top priorities, just as they are to you in running your business. Our highly trained technicians are available 24/7 to help mitigate the damage done to food manufacturing facilities and commercial kitchens, so you can get back to serving your customers safely and quickly.

We also offer a proactive solution for your business to be prepared in case an emergency occurs.  It is called an (ERP) Emergency Ready Plan.  It is a free service that we offer our customers.

SERVPRO technicians are trained and experienced in the cleaning and restoration of food service facilities of all sizes, including:

  • Food Manufacturing Facilities
  • Fast Food Establishments. Restaurants and Cafeterias
  • Food Processing Plants
  • Commercial Kitchens

For more information, call our office today-


Is your Basement flooding?

9/20/2022 (Permalink)

What Is Basement Water Cleanup & Restoration?

No matter the cause of your basement flooding or damage, we are here to clean up and restore your home fast.

Basement Water Extraction

Pump out basement water or sewage fast.

Removal and Disposal

Properly dispose of all damaged and unsalvageable items.

Structural Drying

Dry out your basement using air movers and dehumidifiers.

Mold Prevention

Disinfect the area to prevent mold from developing over time.

Rebuild and Restoration

Restore your basement to its original condition.

Common Causes of Basement Flooding and Water Damage

• Frozen, Burst, Broken, or Leaky Water Pipes
• Overflowing Bathtubs, Toilets, or Sinks
• Clogged or Malfunctioning Drains
• Sewage or Septic Tank Backups
• Dishwasher or Washing Machine Overflows or Malfunctions

• Hot Water Tank Floods
• Sump Pump Failures
• Leaking Basement Windows
• Cracks In the Foundation
• Improper Exterior Drainage
• Flooding from Heavy Rain Storms

We are always here to help!

Call anytime of the day or night--972-446-0383.

Have a Plan in Place Before the Storm hits your Building.

9/16/2022 (Permalink)

When disaster strikes your business, having a plan in place ahead of time for what you will do can make all the difference in whether your business survives the event. The majority of businesses that come out stronger on the other side of an emergency are the ones that pre-planned for one.

SERVPRO of Bent Tree and Carrollton offer free evaluations for our commercial customer's properties.  

We will identify strategies that will save you time and money during a water emergency, fire or any hazardous condition.

We call this service an "ERP" or Emergency Ready Plan.  

Please give us a call today if this is something you would like to discuss.


Cleaning and Maintenance Tips to Keep HVAC Units Operating at Peak Efficiency

9/7/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights HVAC maintenance tips to avoid a water damage and mold damage disaster in the home.

SERVPRO® Carrollton provides damage restoration services including water removal and water damage restoration for businesses. These services are vital for property owners who have suffered a water damage disaster from an HVAC system malfunction.

HVAC Tune-up tips to avoid a water damage mishap in the home or business

Nearly half of home energy consumption is dedicated to heating and cooling the home. With energy prices skyrocketing at the pump and at the meter, the HVAC system is a great place to start achieving the greatest savings. HVAC maintenance can also extend the life of the system, which would cost thousands to replace.

Tip #1: Schedule an annual maintenance check.

An HVAC system is more efficient and lasts longer when well maintained. At a minimum, schedule at least one inspection per year. If the system runs hard during the summer, consider a second inspection to prepare the unit for the winter months. The system might not be stressed as much during the winter if a home has supportive heating sources from a wood stove, fireplace, or gas space heater. Without reservation, prepare the unit for the hot Texas summers by having a reputable and licensed HVAC service company thoroughly inspect the unit. A reputable company will have a well-defined, item-by-item inspection check sheet. The list should include the tasks listed below.

  • Inspect and tighten loose electrical connections.
  • Lubricate moving parts and replace any worn bearings and belts.
  • Clean the condensate pan and drain and check for rust, cracks, sludge, and leaks.
  • Check the system controls and validate the thermostat calibration and settings.
  • Clean blower components and adjust where needed.
  • Inspect for corrosion and leaks while cleaning the evaporator and condenser coils.
  • Check the refrigerant charge and report findings to the client.
  • Check fuel line connections.
  • Inspect the gas pressure, heat exchanger, and burner combustion.

Tip #2: Change the filters.

Filters remove hair, dust, and other pollutants from the air. A dirty filter restricts airflow, increases the load on the system, and shortens the life of the unit. By using better quality stand-alone air purifiers throughout the home, the homeowner can remove the vast majority of hair, dust, dirt, dander, and allergens from the air. Restrictive filters on the HVAC system strain the system and reduce cooling and heating capacity. Use the HVAC system to heat and cool the home, and use highly-energy efficient air purifiers with HEPA filters to keep the air clean. HVAC filters that allow a freer flow of air through the unit are less expensive and can be changed less frequently, thus saving money, increasing efficiency, and extending the life of the HVAC system.

Tip #3: Conduct frequent visual inspections of the HVAC system.

When changing the filter, inspect the unit and listen to it run with the filter off. Watch for signs of water damage, and give the system the “sniff test” for mold, mildew, and any other foul or unusual smells. Look at the thermostat to see if the batteries need changing. Inspect the area where the condensate drain evacuates moisture from the unit. Make sure debris and dirt have not clogged the end of the pipe. If the end of the pipe has been damaged, remove or replace the broken section.  Registers and returns should be open and unimpeded by furniture, clutter, or debris. If needed, level the outdoor unit with plastic shims.

Tip #4: Remember to maintain the outdoor unit.

Keep the area around the unit free of debris, brush, and plants. After severe weather, inspect the unit for damage. Remove any debris build-up near the unit.

Tip #5: Change the batteries in the thermostat.

HVAC thermostat batteries should be replaced at least once a year. Smoke detectors and carbon monoxide detectors are an absolute necessity in a home with a combustion-based heating system. The batteries in these safety devices should be changed twice a year. Consider replacing smoke alarms and CO detectors every 7 to 10 years per the manufacturer’s specifications.

Tip #6: Monitor energy bills for spikes in usage and cost.

Keep an eye on the energy bill. A spike could indicate that filters are clogged, ducts are leaking air, the refrigerant is low, or a part may be failing or malfunctioning.

Failure to maintain the HVAC system can not only strain the budget but can also lead to serious water damage. An HVAC system can produce anywhere from five to twenty gallons of water per day. A damaged condensate pan or clogged condensate drain can deposit this water either onto the floor or into the attic, depending on the location of the inside unit. This much water can cause a significant amount of damage in a short amount of time. Once a problem is spotted, the cause needs to be addressed, and the damaged area needs to be dried, cleaned up, and restored. Delay can affect insurance claims payout and allow advanced secondary damage to occur, including a mold infestation.

In the event of water damage from an HVAC system or other water intrusion, trust the restoration experts at SERVPRO of Carrollton for water removal and water damage restoration. They offer twenty-four-hour emergency service, 365 days a year. Highly trained restoration technicians arrive on the scene in about an hour. The company is locally owned and operated.

For more information about commercial restoration services in Carrollton, TX, contact the SERVPRO of Carrollton office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

Autumn Home Maintenance Projects to Avoid a Water Damage Disaster

9/7/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights fall maintenance projects that help prevent the need for damage restoration and mold remediation services.

The water damage restoration professionals at SERVPRO® of Carrollton are highlighting several maintenance projects that homeowners can undertake this autumn to prevent the need for water damage restoration. A water damage disaster is disruptive and inconvenient, and these tips are offered with the intent of helping homeowners avoid the stress of water damage.

A cool breeze, falling leaves, and gray skies signal the changing of the season from summer to fall and then fall to winter. A respite from the Dallas, TX, heat is much appreciated. However, the wind, leaves, and precipitation not only usher in fall but can also lead to water damage around the home. However, a few hours of inspection, cleanup, and repairs can prevent a water damage disaster and avoid the need for water damage cleanup and restoration services this fall and winter.

Project: Start at the top, the roof!

While conducting this inspection, practice ladder safety. Take no risks. Secure the ladder or have someone hold it. Make sure the ladder is on level, stable ground. Stay a safe distance from the edges of the roof. A stiff, sudden breeze or an instant of disorientation or vertigo can be disastrous.

During the inspection, look for missing shingles. Repairs must be made immediately before any water damage occurs in the attic. Also, look for lifted shingles. High winds or improper installation may be the cause of the lifting. Shingles may also curl if the attic ventilation is insufficient. Keep an eye out for cracks, gaps, and granule loss. If the roof shows signs of age and if the shingles are asphalt rather than architectural shingles, have a reputable roofing contractor inspect the roof. Insurance may cover some or all of the repairs and possibly some or all of the replacement costs.

Project: Check out the chimney.

While on the roof, inspect the chimney for cracks, damaged flashing, warped or spongy roofing around the structure, and missing or cracked caulking. Fireplace and chimney repair should be left to a certified professional. Water damage is bad enough, but fire damage can be perilous.

Project: Fall is time for a gutter check.

While on the roof, inspect the gutters. If the gutters are loaded with silt, the cause could be granule loss from damaged or aging shingles. Silt buildup can cause gutters to pull away from the roof, resulting in water damage to the soffits, attic, and possibly interior walls. Wear thick gloves when cleaning the gutters. The rotted leaves, twigs, pine needles, and sludge in gutters can be very unsanitary. Glass shards, sharp rocks, nails, and other debris can cause cuts and puncture wounds. Clogged gutters are a common cause of water damage to the roof, attic, and interior of the home.  Also, assess the tree canopy. Overhanging branches, dead limbs, and diseased trees may call for the services of a certified, bonded, insured, and reputable arborist to take care of tree and limb removal or treatment for disease.

Project: Inspect windows and doors for leaks.

Doors and windows should be airtight and watertight. Aging and the elements will take a toll on windows and doors. Warning signs include caulking that is discolored, hard, cracked, or missing. From the inside of the home, inspect the area under the window for leaks around the windowsill. If the flooring below the window is moist, warped, or spongy, a leak may be the culprit. If windows and doors fail to open and close with relative ease, a leak may be the source of the problem. Remove and re-caulk where needed. If the damage is extensive, a damage restoration company can deal with any water damage or mold. They can also repair any structural damage.

Project: Winterize exposed plumbing.

The cold snap that hit Northeast Texas, including the Dallas/Fort Worth area, is a reminder of the importance of winterizing exposed pipes and faucets before the thermometer plunges below freezing. All exposed pipes should be covered with insulation, and outside faucets should be properly insulated to prevent freezing and bursting.

Bonus tip: Inspect the supply lines to the ice maker, washer, dishwasher, and all faucets.

Look, feel, and sniff. Look for obvious signs of leaks. Feel the connections for small amounts of moisture. Apply a sniff test to the cabinet areas under sinks in the bathrooms, kitchen, and laundry room.

These and other projects will help keep a home dry, clean, and safe. SERVPRO of Carrollton has the latest equipment, cutting-edge technology, advanced cleaning techniques, and EPA-approved products to provide industry-standard water damage cleanup and restoration. Mold damage often accompanies a water damage disaster. The team at SERVPRO is IICRC-certified and can tackle the most demanding mold remediation projects.

Contact SERVPRO of Carrollton to learn more details about water damage restoration service in Farmers Branch, TX. The office can be reached by emailing office@SERVPRO10952.com or by calling (972) 446-0383.

How a Knowledge of Flood Zone Mapping Helps Homeowners Prepare for Flood Damage

9/7/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton explains flood zones to help homeowners prepare for flooding due to storms.

SERVPRO® of Carrollton is a leading provider of flood restoration services for Carrollton, TX, and surrounding communities. With years of experience and the combined efforts of other franchise members, SERVPRO can scale immediately to handle any size disaster, including widespread flood damage.

Below are three steps to ensure a home or business is ready when disaster strikes:

Step #1. Know if the structure is in a flood zone.

Step #2. Prepare for the disaster with an Emergency Readiness Plan.

Step #3. Implement a safe response to the disaster when the waters are rising.

The first and most crucial aspect of flood damage preparation is assessing the degree of actual risk. Preparation in a low-risk flood zone will be much less involved than preparation in a high-risk zone.

When assessing the flood damage risk hazard, two main questions must be answered:

  • Is the structure in a flood zone?
  • If so, what are the risk hazards in the flood zone?

Understanding flood zones

Every structure is in a flood zone, but risk levels range from low to moderate to high. Flood zones, which are areas of land designated by FEMA (Federal Emergency Management Agency), are each assigned a specific flood risk. Designation as a specific flood zone is not haphazard; the assignment is based on careful research and analysis. It is imperative for homeowners or business owners to know the flood zone in which their property is located. A full understanding of the risk hazard will have a profound impact on the Emergency Readiness Plan, the survival plan, the response strategy when the waters are rising, and the recovery protocol. Preparation, response, and recovery are crucial components in mitigating the risk.

Finding a flood zone

Homeowners and businesses can search for their flood zone using the FEMA Flood Map Service Center. Type in an address, location, or specific coordinates in the search engine and click on "search." The results will open on a new page with various options to further drill down into the data.

How flood risks are determined

FEMA conducts a Flood Insurance Study to ascertain the flood risk for a designated area. Statistical data from the following items go into this analysis:

  • river flow
  • storm tides
  • hydrologic and hydraulic analyses
  • rainfall and topographic surveys

From this mountain of data, flood hazard maps are generated for communities throughout the United States. Location in a floodplain and frequent exposure to strong coastal storms or monsoons constitute high-risk areas. Communities that are located away from the coastal regions or that are at high altitudes may be rated at minimal risk for flooding.

Why flood zone mapping is crucial for preparation, response, and recovery

  1. Flood zone mapping is indispensable for determining what flood insurance is needed to cover the related risk.
  2. Flood zone mapping comes into play when purchasing a property. If a piece of real estate is located in a floodplain and is at high risk of flood damage, the selling price should reflect the extreme risk hazard. The cost of flood insurance may drive the expense of owning the property astronomically high. ROI may be impossible to recoup. A series of floods may also render the property impossible to sell at any price.
  3. If the home is known to be in a high-risk area for flooding, readiness at all times is the key to survival. When severe flooding strikes a community, travel can be impossible. Life in a high-risk zone necessitates the identification of multiple evacuation routes in case a bridge or road washes out. A shelter-in-place strategy is in order if only minutes are available to respond in a real-life scenario when flood waters are raging downstream or down a mountainside.

Power and water may be offline for days or weeks. Potable water may be unobtainable for days unless stockpiles are in place to sustain the members of the household for an extended period of time. A generator, stored fuel, stockpiles of food, ample medical supplies, and medications, several field water filters, a large reserve of batteries, a solar-powered charger, and multiple cell phones will be essential items. Living in a high-risk flood zone means living with the inevitable. This realization impacts the items stockpiled, the stockpile location, quantities, storage methods, and quality of food stores.

When the waters recede

Recovery is a crucial third phase of the Emergency Readiness Plan. The time to choose a property damage restoration company to deal with the mud, debris, water, structural damage, and mold is before disaster strikes. By working with SERVPRO of Carrollton, homeowners and businesses have access to decades of training, expertise, and experience in the cleanup and restoration of flood damage and storm damage disasters.

Contact SERVPRO of Carrollton to learn more about flood damage restoration in and around Farmers Branch, TX. The office can be reached by calling (972) 446-0383 or by emailing office@SERVPRO10952.com

What makes SERVPRO the ideal service provider during an emergency water event.

9/6/2022 (Permalink)

Why Choose SERVPRO of Bent Tree and Carrollton?

Instead of having just one or two specialties like mold remediation and water damage restoration, SERVPRO of Bent Tree and Carrollton offers a host of disaster restoration services, including commercial and residential:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Storm Damage Restoration
  • Mold Remediation
  • Commercial Cleaning
  • Deodorization
  • And many more!

SERVPRO also invests heavily in training and state-of-the-art technology and products to respond to any size disaster with expertise in a matter of hours. With 24/7 emergency service, 365 days a year, SERVPRO is just a call away from getting started on restoring your commercial or residential properties to their preloss conditions.

Our highly trained technicians go through extensive training, including:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The Institute of Inspection Cleaning and Restoration Certification (IICRC) set the industry standards for the cleaning and restoration, and our professionals study and take to heart IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Need a restoration company to help you clean up after damages or an emergency situation? Give SERVPRO of Bent Tree and Carrollton a call at (972) 446-0383.

This franchise is independently owned and operated.

How can you avoid water damage in your bathroom?

9/6/2022 (Permalink)

The most commonly flooded room in a home? The bathroom! The bathroom has the most water flowing through it, and the rust, loose connections, and damaged pipes and fittings, all make the bathroom likely to flood.

Shower and Tub Drains

There are a few things you can do to help prevent the dreaded bathroom flood in the first place. Keeping shower/tub drains clear and preventing blockages is a great start. Hair and soap are your drainpipes biggest enemies, and while you can’t avoid some of it making it down the drain, what you can do is place affordable drain shields that can filter and catch some hair and soap scum. Wipe your tubs and showers out from time to time and clean out your drains with drain cleaner. This all will help prevent backups and blockages leading to a flooded bathroom.


Another drain that should be watched is the toilet drain. No one likes to clean up a toilet blockage but watching how much extra material is flushed will keep the pipes clear. Never flush down paper towels or large amounts of paper. Sanitary wipes and other products should never be flushed. Keep an eye on small children who love to flush things that don’t belong in the toilet. If your water looks too low or too high, there may be a drainage problem somewhere in the line, and you should call a professional.


Keep an eye on your home as dripping sounds, musty smells, rust, discolored floors and ceilings, and water stains are all signs of water damage. Over time, pipes age and can become damaged or leaky. Finding these problems early on will save your home and your wallet!

We are always #heretohelp if you need us.

Call 972-446-0383

The History of Water Damage to Libraries

8/10/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton understands the significance of a personal home library. When disaster strikes, the certified technicians take great care to clean and restore the precious volumes.

The water removal professionals at SERVPRO of Carrollton understand that homeowners highly value their personal collections, including their home libraries. Books have played a prominent role as vehicles for the preservation and transmission of knowledge and culture for over four millennia. As long as the information was chiseled into stone or etched onto a piece of broken pottery, exposure to moisture and water damage was not much of a concern. The use of parchment, papyrus, and paper led to the proliferation of books and the creation of libraries, large and small, public and private. With the use of organic materials as writing media by scribes, moisture control and water damage restoration became very important for ancient library curators. Today, protecting books from moisture and water damage is just as essential for owners of private libraries.

Today, well over 300,000 public libraries dot the globe. Thousands of governmental, university, museum, sacred, and research collections, along with film and personal home libraries, add to this number. The British Library houses over 15 million books and other archived materials. In the United States, the Library of Congress boasts 838 miles of bookshelves, and the institution is home to some 39 million books and other print materials.

A single incident of water damage in a public or private library can be a financial catastrophe, depending on the number, value, and rarity of the damaged volumes.

The Number of Books Affected by Water Damage

The collection of important documents was a vital part of both religious and political culture. Libraries were as numerous as the various cultures throughout recorded history. No known historical catalog of water damage to libraries is available, but the annals of history do shed some light on the frequency and extent of the damage that water and excess moisture has inflicted on books and documents.

Florence, Italy, was hit by severe flooding in 1966, resulting in extensive damage to some of the rarest and most valuable books ever written and housed in a library. The Magliabechi collection suffered damage to 100,000 rare volumes, along with other documents. More than 200,000 volumes at the University of Florence were submerged under floodwater.

In the United States, floodwaters struck Case Western Reserve University Library in 1975. The magnitude of the devastation was sobering. The restoration of 40,000 books and 50,000 maps cost over half a million dollars.

Torrential rains also take a toll on library collections. In 2006, heavy precipitation inundated the basement of Sidney Memorial Public Library in New York. In 2004, a tsunami hit South and Southeast Asia, and the surging waters devastated several libraries. Hurricane Katrina in 2005 destroyed approximately 1 million homes and did an estimated $150 billion in property damage. Nearly 100 public libraries were severely damaged or destroyed. In China, hot water from a burst pipe damaged around 21,000 artifacts, including ancient books.

Temperature and moisture control are crucial for the well-being of any library collection. Yet, libraries are faced with numerous water damage risk hazards, including:

  • Fire suppression
  • Sprinkler system malfunctions
  • Frozen pipes that burst
  • Faulty HVAC systems
  • Hurricanes, storm surges, and other severe weather
  • Plumbing leaks and sewage backups
  • Poorly managed temperature and moisture levels in the facility

These water damage hazards put all libraries, including home libraries, at risk. A home library may contain rare, antiquated books with a high dollar value, while some volumes may possess great sentimental value. When a home library suffers water damage, the homeowner can entrust the cleanup, drying, and restoration of even the most delicate volumes to the professionals at SERVPRO of Carrollton.

SERVPRO Provides Water Damage Restoration for Home Libraries

By following archival best practices and taking a proactive approach to emergency preparedness and early intervention, the owner of a home library can avoid a disaster and reduce the need for water-damaged book restoration services.

The SERVPRO team is certified in the drying, cleaning, and care of water-damaged books and documents. They use special equipment, cutting-edge technologies, advanced cleaning techniques, and EPA-approved products in the cleaning and restoration process. Books affected by water damage are delicate, requiring careful, tender attention that can come only from a trained and experienced professional. A critical component in the restoration process is a rapid response. The longer the mitigation process is delayed, the more severe the damage and the greater the likelihood of a mold infestation. Whether the property damage disaster is a sewage backup or a water intrusion from a tree on the roof that allows water to cascade into the home, soaking the library, the SERVPRO team is on the scene in about an hour to commence the cleanup and restoration.

Contact SERVPRO of Carrollton to learn more about water damage cleanup for Farmers Branch, TX, homes and businesses. The office can be reached by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

Effective Ways a Business Can Recover Costs after a Commercial Property Damage Disaster

8/10/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton outlines cost recovery strategies for businesses affected by water damage and fire damage.

The damage restoration and mold remediation experts at SERVPRO of Carrollton understand that property damage is complicated. Often, fire damage entails extensive smoke damage. Another dimension of the disaster is the water damage from efforts to suppress or extinguish the flames. If the water and moisture issues are not immediately addressed, advanced secondary damage not directly caused by the fire can occur. A dark, wet, warm structure is a prime breeding ground for mold, so a fire, smoke, and water damage disaster also becomes a mold remediation project. A fire in a commercial environment requires a multifaceted response from the cleanup and restoration company. The damaged business also needs cost recovery strategies to cope with the catastrophe.

Cost recovery strategy: Involve a client advocate in the inspection and assessment process

One of the most important cost recovery strategies starts at the ground level of the cleanup and restoration process. It involves the damaged business’ assessment of the damage and the relationship with the insurance company. A thorough inspection of the situation and evaluation of the damage by a qualified, experienced cleanup and restoration expert who acts on behalf of the business owner is crucial. The involvement of a seasoned contractor ensures that the interests of the business are prioritized and that the assessment and estimate accurately represent the scope of the restoration project. No issues will be overlooked, and no corners will be cut. The participation of a client advocate ensures all damages are identified and restored, accurate claims are filed with the insurance company, and the claim payout covers the losses. Surprises in a restoration project can be expensive.

An industry expert explains the need for professional involvement from the very beginning of the project: “Fire damage in a commercial building sets into motion a complicated recovery cycle that can take months to complete. Assessing the damage is just the beginning, but if you don’t get that part right, the entire recovery process can become more complicated than it has to be. When you turn in a claim for your commercial property loss, your insurance company will assign a property adjuster to appraise your business property damage and eventually pay your claim. It’s important to remember that the adjuster works for the insurance company, not you. Adjusters are primarily interested in documenting damage, fire cause and origin, ruling out arson, final repair cost, and settling economically and quickly. The insurance property adjuster may be inexperienced or may not have the expertise to locate and evaluate all the areas of hidden damage. Your adjuster might not thoroughly understand what’s covered under your business policy. Adjuster inexperience can have a profound effect on your claim, but you may never know it’s a problem unless you have a knowledgeable professional working on your behalf.”

Cost recovery strategy: Identify and assess all the property damage

Make sure a trained and experienced professional documents visible, obvious damage during an initial inspection. It is understood that hidden damages may be discovered during the cleanup and restoration process. The hidden damages and unforeseen expenses may include:

  • Damage to electrical components
  • Increased labor and material costs
  • Damage to industry-specific machinery
  • Fire, smoke, and soot damage to insulation, behind walls, and in ventilation ducts
  • The difficulty, success, or failure of cleaning soot and smoke from upholstery, fabric, or other porous items

The goal of this strategy is to avoid cleanup and damage restoration surprises that may negatively impact insurance claims payouts in other areas. Delays in the restoration process that lead to a longer interruption of normal operations may result in a reduced payout for loss of business income. If the delays are deemed unreasonable, then the business may not be compensated for the duration of the delay.

Cost recovery strategy: Obtain professional help to deal with insurance claims

The commercial insurance claims process is complex. Successful, swift navigation of the process requires training, expertise, and experience. Most business owners lack the knowledge and time to successfully navigate the claims process quickly and accurately. Delays cost time and unnecessarily forfeit potential revenue.

SERVPRO of Carrollton is well-acquainted with the commercial and residential insurance claims process. Highly trained and experienced staff takes care of the details from end to end, allowing the business owner to give full attention to recovery from a property damage disaster and the return to normal business operations.

For more information about commercial property damage restoration and mold removal, in Farmers Branch, TX, call SERVPRO of Carrollton at (972) 446-0383 or email the team at office@SERVPRO10952.com

Tips to Stay Safe during a Power Outage Caused by Storm Damage

8/10/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton offers four tips to help Richardson, TX, homeowners stay safe during a power outage.

SERVPRO of Carrollton provides flood damage restoration services to assist homeowners, businesses, and property managers with cleanup and recovery. During a flood damage disaster, water damage, structural destruction, and mold infestation are not the only hazards victims face. During severe weather, power outages can occur. SERVPRO of Carrollton highlights safety practices that can avoid personal injury and help keep everyone safe.

Staying Out of Danger When Severe Weather Causes a Power Outage

Thunderstorms, hail, high winds, tornadoes, tropical storms, and hurricanes are a part of life in Northeast Texas and the greater Dallas/Fort Worth area. Widespread power grid failures due to extreme cold are also possible, as was experienced in February of 2021. Severe weather conditions in any season of the year can cause a power outage. The inability to regulate the home’s temperature during an extended power outage creates real and potential safety hazards in the house. Families turn to alternative power sources to stay comfortable, keep the lights on, cook, and charge devices. Generators are fired up, and during a cold snap, so are grills, firepits, cook stoves, seldom-used fireplaces, and the old-fashioned campfire in the backyard. Personal safety depends upon a keen awareness of the risks associated with each alternative and the hazards they present. Preparation, vigilance, caution, and a ready response when something goes wrong can saves lives and avoid or minimize property damage. Listed below are some tips to stay safe and out of danger when the power is out.

Tip #1: Light up the darkness

Darkness is dangerous. Difficulty seeing increases the risk of slips, trips, and falls. Flashlights and other forms of battery-powered lighting should be stored in accessible locations throughout the home. Replace the batteries in these devices annually. An ample supply of fresh batteries should be stockpiled. LED technology has greatly improved flashlight technology. A traditional flashlight may have lasted only a couple of hours. Depending on the type of LED flashlight, the burn time on high can be from 1.5 to 7 hours. On low, an LED flashlight may yield light for up to 50 hours, far exceeding the capacity of a traditional flashlight. Remove traditional flashlights from circulation and replace them with LED. The LED devices are smaller, brighter, longer-lasting, shock-resistant, water-resistant, and more affordable than ever.

Candles may have sentimental value and create an ambiance that eases the anxiety arising from a power outage. However, as an emergency light source, candles are a leading cause of house fires. Candles are responsible for approximately 15,600 home and apartment fires, resulting in 1,270 injuries and 150 deaths. Property damage is nearly $540 million. The majority of candle fires are caused when a lit candle ignites nearby combustible material. Many of these tragic fires can be prevented simply by not using candles for illumination during a power outage.

Tip #2: Exercise caution when operating a portable generator

After the widespread power outage in February of 2021, the sales of power generators are skyrocketing as homeowners and businesses are taking measures to be prepared for future power outages. Safety is crucial when operating a generator powered by gasoline, natural gas, or diesel.

  • Location: Operate a generator outside on solid ground. Keep the generator away from doors, windows, and vents to avoid exposure to carbon monoxide fumes.
  • Environment: Keep the generator in a dry place, preferably under a canopy-like structure open on all sides.
  • Electrical safety: Keep hands dry at all times when touching the unit. Plug appliances directly into the generator. Only use a heavy-duty outdoor-rated extension cord. Never connect the generator to the home’s wiring.
  • Fueling: Shut off the unit and let it cool before refueling. Store fuel in a secure outdoor location at least fifty feet from any structure. The non-glass fuel container should be clearly labeled.
  • Operation: Do not overload the generator. Check to make sure that any connected appliances are turned off prior to starting the generator. A generator is a short-term solution. Avoid prolonged operation. Allow the unit to have intermittent rest periods.

Tip #3: Take precautions for food safety

Both refrigerators and freezers are well-insulated and do not need a constant flow of electricity to keep contents cool or frozen. However, the fridge needs to keep an internal temperature of 40 degrees Fahrenheit, and the appliance needs one hour of power for every four hours without power. A full freezer can keep food safely frozen for 48 hours if the unit is not opened. A half-full freezer will keep the contents frozen for 24 hours. Monitor the internal temperature, which should be kept at 40 degrees or below.

Tip #4: Practice general power outage safety

If a downed powerline is in the yard or road, assume the wire is “hot” with electricity. Do not touch anything that is in contact with the wires. If the wires are submerged in a pool of water, do not go near the water. Call 911 or the utility company to inform emergency personnel of the danger. Basements are rare in North Texas for geological reasons. In any case, never wade into a flooded basement. The power could come back without any notice. A neighbor’s generator could be feeding electrical current into the local grid, electrifying the basement flood waters.

Avoid injuries during cleanup after severe weather by wearing protective gear such as long sleeves, gloves, sturdy shoes or boots, a mask or respirator, and safety glasses or goggles.

Trust the professionals at SERVPRO of Carrollton when flood damage restoration services are needed for a home or business. The team responds rapidly to provide a quick cleanup and restoration 24/7, 365 days a year, including holidays.

To learn more about storm damage restoration in Richardson, TX, contact SERVPRO of Carrollton by calling (972) 446-0383 or by emailing office@SERVPRO10952.com

Commercial Cleaning of Air Ducts and Dryer Vents.

7/27/2022 (Permalink)

Does your business have a clothes dryer?  Dryers, especially those that are used frequently for commercial use, can collect excess lint and debris in the vent line. This excess lint is the most common source of ignition for dryer fires, which account for 15,500 fires every year. In addition to the risk of fire, excess lint and debris can lead to clogs and decreased efficiency, as well as additional energy use. SERVPRO of Carrollton provides professional commercial dryer vent cleaning services to a wide variety of businesses with clothes dryers.

Our Current Commercial Dryer Vent Cleaning Clients

  • Salons
  • Spas
  • Pet groomers
  • Hotels
  • Hospitals
  • Medical clinics
  • Chiropractors
  • Laundromats
  • Fitness centers
  • Daycare facilities
  • Senior Living homes
  • Veterinary clinics/hospitals

Commercial Dryer Vent Cleaning Benefits

Our commercial dryer vent cleaning services offer business owners many benefits. First and foremost, by having your dryer vents cleaned by our experienced technicians, you can be sure that the risk of dryer fire in your building is minimized. In addition to removing the fire hazard, our services will ultimately save your business time and money by increasing your dryer's efficiency.

For more information, please call 972-446-0383!

Important Hurricane Terms to Know to Prepare for Storm, Wind, and Water Damage

7/22/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton outlines common hurricane terminology that Farmers Branch, TX, residents need to be familiar with during the 2022 storm season.

SERVPRO of Carrollton wants homeowners and businesses to understand that when a storm or flood causes water damage, mold cleanup is crucial to prevent further structural damage and to maintain a safe, healthy environment in the home or business. The 2022 hurricane season will very likely bring storm, water, and flood damage to many communities across the United States. Knowledge of the terminology used by meteorologists and emergency personnel can help homeowners and businesses in the Farmers Branch, TX, area prepare for an approaching storm.

Hurricane Terminology: A Helpful Resource for Preparing for Severe Weather

June 1 through November 30 marks the boundaries of the Atlantic hurricane season. From the Gulf Coast of Texas to the Eastern seaboard, the scientists of the National Oceanic and Atmospheric Administration (NOAA) are studying a variety of observational and measurement instruments and looking for signs of tropical storms, tropical depressions, and hurricanes. Long before a hurricane makes landfall with its devastating winds, destructive storm surge, and torrential rains, tens of millions of people in its potentially deadly path have been made aware of the situation, advised to take appropriate safety measures, and warned of the impending dangers.

An understanding of weather and storm terminology is crucial for preparation, safety, and survival. The list below includes some of the most common terms used by the weather experts at NOAA and local emergency and rescue personnel. One of the best ways to stay informed is to invest in at least two weather band radios, each with multiple power sources, including electricity, batteries, solar power, and a hand crank generator.

#1. Cyclone

A cyclone is a meteorological term describing a large air mass rotating around a strong center of low atmospheric pressure. A cyclone spins counterclockwise in the Northern Hemisphere and clockwise below the equator. The word “cyclone” originates from the Greek word kukloma, which refers to a wheel or a coiled snake, and the Greek root of the word is kuklos, meaning circle or ring. Fittingly, the distinguishing feature of a cyclone is the rotation of air mass.

#2. Invest

When a weather system captures the attention of a tropical cyclone forecast center, i.e., a research station, the center will “invest” its resources in collecting specialized information that will aid in forecasting the path and strength of the weather event.

#3. Tropical depression

The general public often misunderstands the difference between a tropical depression and other weather systems, particularly a tropical storm. A tropical depression is a cyclone (rotating weather system) with maximum sustained surface wind speeds of 38 mph or less.

#4. Tropical storm

Tropical storms have maximum sustained surface wind speeds ranging from 39 mph to 73 mph. The magnitude of this type of cyclone is intense and can cause widespread damage.

#5. Hurricane

A hurricane is a rotating air mass with a clearly defined eye or vortex. The maximum sustained surface wind speed is 74 mph or greater.

An understanding of the five categories of hurricanes provides insight into the intensity of the storm when it makes landfall.

Category 1: 74-95 mph

Category 2: 96-110 mph

Category 3: 111-129 mph

Category 4: 130-156 mph

Category 5: 157 mph or higher

Category 3 or higher cyclones are considered major hurricanes. Category 4 and Category 5 hurricanes cause massive property damage and devastation. Loss of life may be high, such as the Great Galveston Hurricane of 1900, which took an estimated 8,000 lives. In August of 2005, Hurricane Katrina, with sustained wind speeds of 175 mph, slammed into New Orleans, leaving over 1,800 deaths in its wake.

#6. Landfall

A hurricane makes landfall when the storm’s eye or center impacts the coastline. However, the effects of the storm may be felt long before the center intersects the coastline.

#7. Storm surge

Storm surge refers to the rise in sea level caused by a hurricane and often causes massive flooding along the coastline. Hurricane Harvey recorded a storm surge of 8.4 feet, while Hurricane Ike topped out at 12.79 feet. Hurricane Katrina produced a storm surge of 27.8 feet. This nearly 30-foot wall of water explains the massive devastation and loss of life caused by the storm. A misconception about the destructive power of storm surge flooding can be catastrophic and life-threatening. For example, a structure may survive 111 mph winds from a Category 3 hurricane but be demolished by the storm surge.

#8. Hurricane watch

This weather bulletin announces the possibility of sustained winds of 74 mph or higher. The NWS issues the announcement 48 hours in advance to give people living in the affected areas time to prepare or evacuate.

#9. Hurricane warning

This weather bulletin announces that sustained winds of 74 mph or higher are expected. A warning refers to an actual danger level rather than a potential one. The NWS issues the alert 36 hours in advance of the high winds, and the warning may stay in effect if a dangerous storm surge is forecast, even if wind speeds drop below 74 mph.

Do not wait for the National Weather Service to issue a hurricane warning to begin preparation for storm damage recovery. Call today to pre-qualify SERVPRO of Carrollton while the skies are clear and the winds are calm.

To learn more about water damage cleanup for storm-damaged homes and businesses in Farmers Branch, TX, call SERVPRO of Carrollton at (972) 446-0383. The office can also be contacted by email at office@SERVPRO10952.com

Removing Odors Caused by Different Types of Smoke and Soot Damage in Dallas, TX, Homes

7/22/2022 (Permalink)

Blog Summary: The odor removal experts at SERVPRO of Carrollton explore the different types of smoke and soot damage left behind after fire damage.

SERVPRO of Carrollton understands that an important component of fire damage restoration is the removal of the odors caused by the different types of smoke and soot involved in fire damage disasters in Dallas, TX, homes.

Types of Smoke and Soot Damage

Damage restoration professionals distinguish between five types of smoke and soot generated by residential and commercial fires. Several factors determine what kind of smoke and soot a fire produces. These factors include:

  • What fuels the fire
  • The temperature of the fire
  • How fast the fire is burning

Listed below is an overview of five types of smoke.

1. Residue from tobacco smoke

When people think of smoke and soot odors, they usually do so in the context of a fire damage disaster caused by cooking, a wiring malfunction, or an appliance failure. Yet, the most common type of smoke damage is from tobacco smoke from one or more occupants in a home or apartment. Marijuana smoke may also be a factor in some instances.

Damage from tobacco smoke involves unpleasant odors, as well as nicotine contamination on items and surfaces in the home. Remediation requires deep cleaning with the proper equipment and strong but safe cleaning and deodorizing products. Cleaning technicians must wear PPG such as gloves and goggles to prevent nicotine poisoning.

2. Protein smoke damage

Cooking fires are a leading cause of house fires in the US. Kitchen fires that involve the preparation of a meal involving beef, chicken, pork, or other forms of protein produce protein smoke damage. The burning food generates smoke that clings to wood and painted surfaces, leaving a yellowish-brown residue on whatever it touches. This residue can permanently discolor anything it comes in contact with. Protein-based smoke damage has the appearance of grease smeared on walls, countertops, and ceilings. Cleanup is challenging since the residue is greasy and has a strong, pungent odor. Fire damage cleanup professionals use special professional-grade cleaning chemicals that have been specifically formulated to address protein-based residue.

3. Wet smoke damage

Slow-burning, low-temperature fires, such as from smoldering rubber and plastic products, produce wet smoke. The low-flame combustion yields a strong, noxious, toxic smell, and the thick, black smoke produces sticky soot. Some smoke damage professionals consider wet smoke to be the hardest form of smoke damage to clean. The challenge for fire damage restoration specialists includes both the thick, sticky nature of the soot and the strong, acrid smell. Cleanup is time-consuming and costly.

4. Dry smoke damage

High temperature, fast-burning fires produce dry smoke with an extremely fine, powdery residue. This residue is easier to clean up because of its texture and composition. The fine, solid, dry soot is easily removed from flat, smooth surfaces. On the other hand, when the dust-like powder lights on a porous surface, it can become trapped in small holes and tiny craters on the surface or in the object. Extracting this type of soot from these protective enclaves is difficult. When the dry, powdery soot is disturbed, it can become airborne, and the particles can cause health effects.

5. Petroleum smoke damage

Smoke damage from the combustion of flammable petroleum products creates a darker smoke. The soot attaches to any and every type of material and is capable of staining surfaces. A grease-cutting solvent effectively cleans up petroleum smoke and soot damage.

Odor Removal Experts

A residential fire leaves behind toxic residue and pungent odors. The professionals at SERVPRO of Carrollton are trained to identify and eliminate the acrid odors that can cause health effects. The irritating and offensive smells can make the fire-damaged house uninhabitable until the odors are neutralized. IICRC-certified SERVPRO technicians have the necessary equipment to identify and eliminate odors caused by smoke and soot from various types of fires. SERVPRO technicians have an arsenal of odor removal products that penetrate below the surface to thoroughly neutralize unpleasant and irritating odors. Oder removal requires training, advanced equipment, EPA-approved cleaning and deodorizing products, and the appropriate safety gear. A fire damage disaster is a toxic site that requires workers to take extra precautions for personal safety.

Contact SERVPRO of Carrollton for more details about Dallas, TX, fire damage cleanup. The office can be reached by calling (972) 446-0383 or by emailing office@SERVPRO10952.com

Causes of Mold Growth on Walls and Solutions for Remediation

7/22/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton explains three causes of mold growth on walls in the home and what the homeowner can do about it.

The team of certified, experienced, and dedicated professionals at SERVPRO of Carrollton is committed to providing excellent cleanup and restoration services, including mold removal. Mold remediation is important since many instances of property damage involve excessive water and moisture damage. Mold thrives in dark, warm, moist environments where organic matter is available for food. Wood, paper, and natural fibers are ideal food sources for mold, and mold spores can be found growing on drywall, sheetrock, paneling, cabinets, baseboards, ceilings, and walls.

Mold can damage any surface where spores gain a foothold.  Wall studs, support beams, flooring substrate, cabinets, and furniture can suffer from mold damage. Mold causes wood rot, fabric discoloration, and superficial damage to the finish on furniture, doors, and cabinets. Mold growth on ceilings and walls is inevitable because the majority of the surface area in a home involves the walls and ceilings.

What Causes Mold to Grow on Walls?

Mold is everywhere in nature, including in Richardson, TX, homes. If food, water, and warmth are present, so is mold. Reduce the amount of sunlight and minimize or restrict ventilation, and mold will explode in these warm, moist, food-rich areas. The complete removal of mold is impossible. The goal is to control the mold. Control the temperature, moisture, food sources, light, and airflow to minimize mold growth in any structure but especially in the home, which is moisture-laden and rich in food. By the time brown, black, green, and bronze patches appear on the ceiling and walls, the mold growth is out of control.

The proliferation of mold in the home should stir the homeowner to take immediate action to identify the causes of mold growth. Most homeowners understand the close relationship between mold and moisture. On the other hand, few homeowners realize that there are many sources of moisture in a typical home. The good news is that many of these sources can be easily mitigated or prevented.

High Household Humidity

The main cause of mold growth on walls and ceilings in the home is humidity. The humidity can be due to wet, humid weather patterns. A slow-moving tropical depression can stall over a region as the Dallas/Fort Worth area for days pumping in rain and moisture. Bathrooms with tubs and showers are sources of internal humidity. Meal preparation that involves boiling, frying, and sauteing produces large amounts of moisture in the main living areas of the home. Look for mold on walls, ceilings, cabinets, appliances, and the stove hood.


One way to remedy high household humidity is to purchase one or more room dehumidifiers and use them when humidity levels are high. The optimal humidity range in a home is between 30% and 50%. Better quality room dehumidifiers are several hundred dollars from the big box home improvement stores. These units are very effective at keeping humidity levels within safe, comfortable ranges.

When cooking, run the exhaust fan to remove moisture produced by items boiling, frying, or sauteing on the stovetop. When preparing a shrimp boil or similar dish, operate the dehumidifier in tandem with the exhaust fan.

Bathroom moisture can be removed or reduced by turning on the ceiling exhaust fan and opening windows to let fresh, dry air into the room.

Inspect the clothes dryer to ensure the exhaust hose is snugly attached so that none of the warm, moist air is escaping into the home. On laundry day, the washer and dryer can run continuously for hours. Make sure the moisture makes its way outside. Check behind the washer and dryer for mold growth on the walls.


The perimeter walls of a home can be cooler than the interior walls when external temperatures are much cooler than the inside of the house. As a result of this temperature variation, condensation may form on the perimeter walls. If the condensation is allowed to continue to occur, it will make the walls a breeding ground for mold.


Inspect the perimeter walls when the outside weather would be cold enough to produce condensation on the walls. Clean the walls during the winter months when condensation is at its peak. Upgrades to the insulation may eliminate the temperature variations that cause the condensation.

Water Leaks

A leak from a drain pipe, toilet, tub, shower, or water supply line provides a consistent supply of water that can damage framing, ceilings, and walls. The walls will show signs of warping, bubbling or peeling paint, and eventually brown, green, black, or bronze splotches. Streaks, stains, and pungent smells send a clear message that mold is a problem.


Regularly inspect walls for water leaks. The problem could stem from any of the sources mentioned above or from a leak in the roof. Upon discovering a water leak, have it immediately repaired. A roof leak may require the services of a professional roofing contractor. Some plumbing leaks may be difficult to trace and repair, and a reputable, competent plumber may have to be called in to resolve the issues.

What to Do in the Event of a Mold Infestation

The best, safest, and quickest course of action in the event of a mold problem is to hire a certified, reputable professional to provide mold remediation services. SERVPRO of Carrollton is able to clean up and repair any water damage associated with the mold. Certified technicians using the latest equipment, advanced moisture detecting technology, industry-standard cleaning techniques, and EPA-approved products remediate the mold. Any damages sustained from the mold can be repaired and restored by the SERVPRO team.

For more information about Richardson, TX, mold removal, email SERVPRO of Carrollton at office@SERVPRO10952.com or call (972) 446-0383.

Can Air Purifiers help reduce the growth of Mold in your home?

7/22/2022 (Permalink)

Air purifiers may help in some instances

Using an air purifier to eliminate mold spores in your home can actually help. Mold and mildew can make for some challenging conditions in your Phoenix home both cosmetically as well as odor issues. With your home being one of the biggest investments you may have, doing everything you can to protect it is key. Utilizing an air purifier or air filtration system can help you eliminate mold spores before they are able to spread.

Mold can grow anywhere

Most people think moisture brings mold and therefore, mold spores only are present during the monsoon season. However, Microscopic mold spores exist almost everywhere, outdoors, and indoors, making it impossible to remove all mold from a home.

Mold spores easily reproduce when they float on the currents of air. If you see a spot in your home that has mold growth, you can be sure that mold spores are constantly attempting to travel those air currents in order to grow elsewhere. Take a good look throughout your home and check for any mold growth. Look closely at places that have wet spots like bathrooms, kitchens, attic crawl spaces, and garages. Even if you don’t see mold growth, if there’s a musty odor, chances are you have mold growth.

Air filtration systems trap mold spores

Stopping mold spores from spreading to other moist surfaces is ideal, making it easier to stop mold growth elsewhere. Not all air purifiers function the same, so when looking to purchase a new one, find one with a HEPA filter. The HEPA filter is made specifically to capture the microscopic mold spores, removing them from the air. Some filtration systems work better on mold than others so when eliminating mold spores use the advances of technology available today.

Some purifiers come with a sensor that will alert when mold is detected and automatically starts catching the mold spores in the air. While air filtration systems are a good step toward controlling mold growth, more substantial situations like a water leak may cause mold to grow; an air filtration system will likely not be able to prevent that.

Know when to call SERVPRO

If you continue to see excessive mold growth in multiple areas of your home or you have a musty odor in your home, it’s time to call in the mold experts at SERVPRO of Bent Tree and Carrollton Available 24/7 for your mold emergencies,

call 972-446-0383.

Removal of Soot after a House Fire.

6/30/2022 (Permalink)

The damage resulting from a home fire can be significant and cleanup feels insurmountable. Not only can you experience fire damage on your walls and ceilings, but you may also suffer from extensive soot damage, which can be exceedingly difficult to clean up. Here are a few tips on addressing soot after you experience a fire in your home.

What is soot?

Soot, sometimes called “carbon black,” is a fine black powder that can be a bit sticky and is a product of incomplete combustion. It leaves an ugly film on everything, as well as a foul smell. During a fire, soot spreads throughout the whole house, affixing to surfaces. The acidic properties of soot can damage your home if it’s not removed immediately. The team at SERVPRO knows how to do just that!

Do all fires create soot?

Most of the materials used for the construction of your home could catch fire which can help it spread throughout the structure rapidly. Unfortunately, this can spread the effects of this blaze all throughout your property, which means you will experience some level of soot in your home after a fire, regardless of size. While you might be enticed to simply clean up the soot on your own, cleanup is best left to the professionals, as it can be more difficult to completely clean than you might assume. Sometimes trying to clean it can create an even bigger mess if not done correctly. 

When to call in fire remediation specialists for soot removal

Most often the effects that stand out from a house fire of any kind are smoke and soot damage. These are common during fire damage in homes, and they can often prove to be challenging to remove without the right equipment. Fortunately, our SERVPRO professionals have the tools and expertise to help you through often widespread soot damages throughout your household.

While the most concentrated of this effect can get found around the fire originating point where it burned the longest, this is not always the case. The debris and film from the fire leave a black residue on surfaces, furniture, flooring, and other materials. That is soot. Unless the fire didn’t spread at all and was quickly extinguished, it’s time to call fire clean-up specialists, or those skilled in fire damage remediation, to help with clean-up.

How is soot removed from your home? 

Removing soot residue requires several methodologies. For wall surfaces, scrubbing with wet and dry sponges can often remove the bulk of the present film but not all of it. Enclosed spaces like ductwork require high powered vacuums be utilized instead. SERVPRO of Carrollton can assist in cleaning ductwork. Smoke damage often presents itself in the form of a harsh odor lingering in fabrics, carpeting, and open spaces throughout affected areas of your house.

Removal of this odor typically requires thermal fogging to break apart odor molecules and leave no detectable smell behind. Depending on the extent of soot damage found in the home, our highly trained technicians will know exactly what to do to address the soot throughout your home.

SERVPRO of Carrollton can help with soot removal

If you experience a fire in your home, it is a good idea to contact SERVPRO of Carrollton to help with all your fire damage remediation needs, including removing soot.

We can be reached 24/7 at 972-446-0383. Let us help restore your home to pre-fire condition. Contact us when you need help removing unsightly soot!

Getting your home back together after a Storm- We can help!

6/30/2022 (Permalink)

day and night #heretohelp

Restoring Your Life After Storm Damage


From flood damage and a wet basement, to roof repair from a hail storm, our team of water restoration specialists are ready to respond for your storm damage restoration anywhere around Dallas. Contact us immediately, before the water damage gets worse and mold begins to set in. Within just a few minutes, one of our certified IICRC Water Restoration Technicians will start the process of restoring your home or business better than it was before.

We offer comprehensive storm damage restoration, water removal and cleanup, and mold remediation with these additional services:

  • 24/7 emergency services
  • Emergency board-up
  • Roof repair and replacement
  • Siding damage repair
  • Window board-up and replacement
  • Interior cleanup and restoration
  • Structural stabilization
  • Water Damage Repair
  • Tree removal
  • Contents Storage
  • Pack out and Pack back Services

Challenging Clean up with Biohazards need Professional assistance.

6/30/2022 (Permalink)

In the event that your property needs hazmat, trauma or crime scene cleanup, SERVPRO of Carrollton can help you. This type of situation requires competence, experience and respect for all involved. Our skilled professionals will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Once the police have completed their investigation of a crime scene, cleanup and restoration can begin. This involves an assessment of your property to determine the proper equipment and cleaning products needed. Because traumatic events often involve biological and chemical contaminants, it’s very important to know that the restoration process is being handled in compliance with all government, environmental and health regulations.

Our professionals do this in the safest way possible for you, your property and everyone living or working on your property. We are trained and prepared both physically and mentally to handle biohazard, trauma, and crime scene cleanup and restoration with respect and professionalism.

Call today for more information. 972-446-0383.

SERVPRO Protects your Home and Family During Challenging Events.

6/30/2022 (Permalink)

When you hear the term “biohazard” some people envision some sort of toxic environmental situation that they’ll likely never face. However, “biohazard cleanup” may include the removal of blood or other bodily functions, as well as hoarding situations or the presence of drug substances. Some kinds of cleanup are just best left to professionals. Because of the nature of the substances deposited and the training needed to eliminate them safely, the aftermath of hoarding, a health crisis, or criminal activity in your home requires professional attention. Our staff is well trained, and our equipment is designed to help you through this catastrophe.

Crime scene cleanup

If the unimaginable happens in your home, our crime scene cleanup experts can handle it. Whether a traumatic injury or death results in the need for blood or other bodily fluid removal or vandalism or drug trafficking activity surprises you when you return after a time away, we are ready to restore your home and your peace of mind. The pathogens likely present when blood and other fluids saturate your carpets, walls, furnishings, and other surfaces and possession must be removed following applicable safety and health codes. 

The Occupational Safety and Health Administration (OSHA), Environmental Protection Agency (EPA), and local health inspection agencies mandate the procedures employed. SERVPRO ensures that all our employees responding to your home are fully certified and experienced in this specialized restoration area.

Drug situations in your home

It’s not uncommon for drug activity to happen when homes are left unoccupied for a length of time. If you come back to your home after a prolonged absence and find drug activity has occurred, act fast and with caution. When potent drugs such as synthetic narcotics and opioids or methamphetamines are involved at a crime scene, even casual contact may unwanted circumstances. Do not expose yourself or your family to these risks. Let our SERVPRO experts clear your home of these and other dangerous substances.

Police activity can cause a biohazard situation

Police enforcement efforts during an event may fill your home with irritants such as tear gas and pepper spray. Evidence-gathering materials can stain and damage surfaces, fixtures, and furnishings. SERVPRO crews use efficient cleaning products and methods to eradicate these residues. Deodorization strategies including advancements such as thermal or ULV foggers and hydroxyl or other oxygenation generators are sometimes necessary to return your home to its pre-crime condition.

Help with hoarding and other biohazard situations

Family members sometimes face an uncomfortable situation if a loved one has become a hoarder. Besides being overly messy, hoarding can lead to more toxic situations when foods and other substances rot or deteriorate over time. Food and other products can lead to a biohazard situation that again requires the professional intervention of a hoarding cleanup professional. We provide cleanup and recovery services for many biohazard situations. These include the following:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

SERVPRO is here to help!

You deserve to be treated with respect and compassion in the aftermath of a crime committed in your home. SERVPRO employees receive sensitivity training as part of their coursework in crime scene restoration. We pledge to be there for you and your family on all levels as we help during this challenging time.

Contact SERVPRO of Carrollton for your post-crime scene cleanup needs. We are available 24/7 at 972-446-0383.

Small fires in your home can cause big issues.

6/10/2022 (Permalink)

fire damage in home #heretohelp!

There really is no such thing as a minor house fire, is there? Any time a fire ignites inside a home, many things inside can get damaged. Even if the amount of items that get burned is minor, significant fire loss can still occur. Even the smallest burns can force your property to suffer a fire loss, including soot, smoke, and odors.

Smoke damage in your home

When anything burns, some substances are released into the air, even if the item doesn’t completely burn, or does so for only a brief period of time. Particles that do not combust entirely and get released into a building can cause smoke damage to your home even if the blaze is small. Smoke can quickly spread throughout your home. When smoke comes into contact with cooler surfaces, the partially combusted particles can transform back into a solid form. Once this happens, soot residue and other soils can appear visible on the surfaces of your walls and other building materials as well as the contents that are present inside your house.

The result can be quite messy! SERVPRO of East Carrollton and Bent Tree technicians are IICRC certified and experienced in dealing with smoke and fire damage situations. We know that even a small burn that takes place inside your kitchen can cause damage. We are trained at finding even the most imperceptible damage that could cause you problems in the future.

Odors caused by fires

Smoke not only causes residues to exist on the surface of items inside your home, but it can also penetrate materials and cause unpleasant aromas to exist. Smoke can seep deep into porous materials and cause them to put out unpleasant smells into your house's airflow system. Our crews at SERVPRO can utilize certain methods and chemicals that will help extinguish such foul odors long after the flames are gone.

Soot residue after a fire

Soot residue can be one of the most frustrating situations to deal with after a fire. Even if the flame was small and the fire was extinguished quickly, depending on the materials, a substantial amount of soot damage can remain behind. If not handled correctly, trying to clean up soot can cause more of a mess than the soot itself! Our fire remediation specialists are trained to deal with soot residue and ensure every last trace of it is gone by the time we leave.

If you ever have a problem after a small house fire, call SERVPRO of Carrollton at 972-446-0383 any time of the day or night. We know how to deal with smoked damage, odor removal and soot cleanup to get your home back to the way it was prior to your house fire.

Helping Enjoy a Safe Fireworks Display and Avoid Fire Damage

6/8/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton advises Farmers Branch, TX, residents on how to safely set off fireworks.

The team of property damage restoration professionals at SERVPRO of Carrollton is ready to provide fire damage restoration services when fireworks cause a fire damage disaster. To prevent personal injuries and fire damage from fireworks and to promote the proper, safe use and enjoyment of fireworks, SERVPRO of Carrollton offers these helpful tips to families in Farmers Branch and the greater Carrollton, TX area.

The American Pyrotechnics Association (APA) chronicles the history and significance of fireworks over the last 2000 years: “Many historians believe that fireworks originally were developed in the second century B.C. in ancient Liuyang, China. It is believed that the first natural “firecrackers” were bamboo stalks that when thrown in a fire, would explode with a bang because of the overheating of the hollow air pockets in the bamboo. The Chinese believed these natural “firecrackers” would ward off evil spirits.”

Later technological advances saw the invention of gunpowder and the first fireworks. According to the article, “Sometime during the period 600-900 AD, legend has it that a Chinese alchemist mixed potassium nitrate, sulfur, and charcoal to produce a black, flaky powder – the first ‘gunpowder.’  This powder was poured into hollowed-out bamboo sticks (and later stiff paper tubes) forming the first man-made fireworks.”

As part of the American experience, fireworks have a rich heritage that reaches from the first Independence Day in 1776 to the present. The APA writes, “Early U.S. settlers brought their love of fireworks with them to the New World, and fireworks were part of the very first Independence Day – a tradition that continues every 4th of July when we celebrate as John Adams had hoped “with pomp, parade….bonfires, and illuminations from one end of this continent to the other.” Americans’ spirit of celebration continued to grow, and in the late 18th century, politicians used displays to attract crowds to their speeches.”

The enjoyment of fireworks on and around July 4th is an epic event. Fireworks are also used throughout the year for celebrations at town festivals, fairs, commemorative events, and sporting events such as car races and football games.

Fireworks Safety Tips

The personal use of fireworks is carefully regulated to protect the physical safety and prevent fires and fire damage. Keep the fireworks celebration enjoyable by following this checklist of safety tips to ensure family and guests stays out of harm’s way when pyrotechnics are in use.

1. Select a safe site.

Stage the fireworks display from a location that is free of overhanging trees. The ground should be flat, firm, and free of combustible materials such as dry grass or hay and old buildings. Consider neighbors, veterans, and pets that might be traumatized by the loud, unexpected explosions and bright flashes of light. Do not ignite fireworks on the back deck or patio. Cordon off the “light-and-launch” area with yellow or orange safety tape.

2. “Light and launch” only in safe weather.

Wind and fireworks are a potentially dangerous combination. Sparks can blow onto dry grass or fields, causing a wildfire. A gust of wind can topple a rocket or mortar, which at that point becomes a dangerous projectile. Keep in mind that in some municipalities, the persons responsible for hosting the fireworks display may be liable for any costs associated with extinguishing a fire caused by the fireworks discharged at the event. A small brush fire engulfing a small area of several acres could cost tens of thousands of dollars to extinguish and do hundreds of thousands, if not millions, of dollars in property damages.

3. Expect the unexpected.

Keep the following items on hand: a bucket of water, a fire extinguisher, and a garden hose with a hose-end nozzle. In the event of an accidental fire, these tools could be pivotal in preventing personal or property damage.

4. Light the fuse and retreat to a safe distance.

Thirty-five feet is recommended safe distance from non-aerial fireworks and 150 feet for aerial fireworks such as rockets and mortars. Do not light and launch fireworks such as bottle rockets or firecrackers from the hand. Take a “one and run” approach to lighting fireworks. Light one firework at a time. A standard fuse only allows three seconds for a retreat to a safe distance, and attempting to light two or three fireworks simultaneously is very risky. If a fuse falters, douse the firework with water. Do not pick it up for at least 5-10 minutes. Use heavy gloves or a pair of tongs to place the dud in a bucket of water.

For the finale, keep a watchful eye on all children and pets. Know and follow the local fireworks ordinances. Penalties could be harsh. If the fireworks display is large and involves a crowd of onlookers, hire a professional to conduct the show.

Trust the restoration experts at SERVPRO of Carrollton for fire, water, storm, and commercial damage restoration. They offer twenty-four-hour emergency service, a rapid response to any size disaster, highly trained restoration technicians, and advanced restoration and cleaning equipment.

For more information about Farmers Branch, TX, fire damage restoration, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Water Damage Restoration Company Highlights Insects That Are Attracted to Water Damage

6/8/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights insects that are attracted to water damage in a home and offers advice on how to remediate both the water damage disaster and the insect infestation.

When a water damage disaster or flooding occurs in a home or business, water removal must be rapid to prevent advanced secondary damage such as warped flooring, swollen baseboards, blistering paint, and mold. Wet carpet becomes unsalvageable after a day or two, and prolonged exposure to moisture ruins the finish on wooden furniture. Delays in removing the water, drying floors and carpet, and dehumidifying the affected structure can have another, often overlooked consequence: the attraction of pesky insects. In fact, one of the telltale signs of a hidden water leak is an explosion of bugs dashing across the floor, darting for cover in the cupboard, zipping under the refrigerator, or zooming through the home.

Most people immediately recognize the familiar signs of a water leak: brown stains on the ceiling, warping sheetrock, water puddles on the floor, or a moldy, musty smell. The potential for structural damage is a significant concern. An often-overlooked potential consequence of an undetected or neglected water leak is an insect infestation since certain types of insects are attracted to a water damage disaster.

Types of insects are attracted to a water damage disaster


Mosquitoes need water to breed. A one-inch puddle of standing water fed by a leaky outdoor water faucet is an ideal breeding ground for mosquitoes to lay their eggs. According to the Centers for Disease Control, a female mosquito can lay from 100 to 200 eggs a day as many as three times before dying. The egg can hatch and grow to become an adult mosquito in as little as 8-10 days! A homeowner can prevent a mosquito infestation by repairing leaky pipes and faucets that create pools of stagnant water in the crawl space or around the foundation of the home. Leaky garden hose connections and faulty sprinklers can source the pools of water mosquitoes need to breed. Gutter clogs and leaks can also provide mosquitoes with the water necessary for breeding. A regular inspection of faucets, hoses, hose-end sprayers, water sprinklers, and gutters will reveal any leaks. A simple repair or replacement will remedy the problem at the source and avoid an unhealthy mosquito infestation.

Wood-Boring Insects

Water will cause wood fibers to become soft and easier for wood-boring insects to chew. Powderpost beetles, carpenter ants, and termites are examples of insects that are attracted to wood with a higher moisture content because the softened wood fibers are easier to chew. Some insects cannot chew through the cellulose unless the fibers have been compromised by additional moisture.

Certain areas of the home are more prone to increased moisture and water leaks, including the bath traps, crawl spaces, the foundation, drip lines, and the HVAC units. These areas should receive close attention from the homeowner. Moist wood provides a suitable breeding ground for wood-boring insects. The wetter the wood, the sooner the eggs will hatch and grow into adults, resulting in an infestation.

Thirsty Insects Inside the Home

Water is essential for life. Insects are no exception. They need water and thrive when and where it is found in abundance, including inside a home. When the weather conditions have been very dry, as is the case during the summer months in Texas, insects will migrate into the house where moisture is more readily accessible. Prime locations for taking up residence include the bathroom, pipes, and drains. Ants will march their way into Texas homes through cracks and crevices. Serpentine columns, sometimes consisting of thousands of ants, can often be found snaking their way throughout a home. Leaking pipes, sweaty joints, condensation on bathroom walls, moisture under sink cabinets, or a hidden leak under or around an appliance provides insects easy access to a plentiful supply of moisture and water.

Solutions That Work

An insect infestation may be a sign of a water leak or water damage in a home. If an uptick is detected in the frequency and number of insects, a water leak or water damage may be the reason. Inspect the house for water leaks, and repair any leaks. If needed, call a water damage restoration professional to mitigate the water damage and restore the damaged area to its pre-damage condition. By hiring a property damage cleanup and restoration professional certified in managing mold issues, the homeowner can streamline the entire process, saving both money and time. Treatment for an insect infestation may also be necessary. A certified, licensed, and bonded pest control company can most likely take care of the insect problems.

Contact SERVPRO of Carrollton to learn more about Richardson, TX, water damage cleanup services. The office can be reached by calling (972) 446-0383 or by emailing office@SERVPRO10952.com.

How Hebron, TX, Places of Worship Can Benefit from Carpet Cleaning Services

6/8/2022 (Permalink)

Blog Summary: With years of experience and knowledge in the restoration and cleaning industry, the team at SERVPRO of Carrollton delivers commercial carpet cleaning services for local churches and places of worship.

SERVPRO of Carrollton is well-known for fire, smoke, and water damage restoration in Hebron, TX. The SERVPRO team is also an industry leader in residential and commercial carpet cleaning services.

Beauty and functionality are two important factors to consider when selecting a floor covering for a church. Beautiful, comfortable accommodations can greatly enhance the worship experience. Carpet has been the traditional choice for many churches in the past and will continue to be popular in the future. Outlined below are some practical considerations to keep in mind when making decisions about what carpeting to install in a church renovation or new construction project.

Flooring Options

Churches have many flooring options from which to choose, including linoleum, tiles, hardwood, engineered wood flooring, laminate, luxury vinyl planks (LVP), luxury vinyl tile (LVT), and carpeting.

Special Considerations: Durability, Safety, and Aesthetics

Floor covering in churches must be able to hold up under high foot traffic. High-quality carpet is very durable, withstands heavy use, and is stain resistant. If needed, this versatile floor covering can be easily repaired or replaced. Better quality carpet has a longer lifespan and may make more financial sense than other flooring choices.

Also, the flooring must be user-friendly, posing a low risk for slips and falls. Safety features are essential for graying congregations who may be anxious when navigating areas they perceive as unsafe. Moisture and dust on smooth-surfaced flooring and unevenness in planked flooring can lead to slip-and-fall injuries.

The appearance and texture of the floor covering can shape the congregation’s experience in the facility. Beautiful, high-quality carpet can make the sanctuary warm and inviting. For many people, a well-carpeted church will feel like home. Carpeting may also soften the harsh acoustics of amplified sound, making the listening experience more pleasant.

The Cost of Church Carpeting

Premium quality flooring products are a significant capital investment. Carpeting is no exception. Pricing is usually figured per square foot. Commercial-grade carpeting is engineered to withstand the pounding and wear from high foot traffic. Residential-grade carpeting will not hold up in a commercial environment. In the long run, premium quality commercial carpeting is cost-effective.

Better quality commercial carpeting may cost five or more dollars per square foot, and premium quality products may be more expensive. When calculating a rough estimate of church carpeting costs, follow these steps:

Step 1: Determine the size and square footage of the space to be covered.

Step 2: Figure the cost of removal and disposal of the existing carpet.

Step 3: Gather several estimates to prepare the exposed surface to receive the new carpeting.

Step 4: Calculate the cost of installation. The several components of installation include:

  • Labor
  • Adhesives
  • Moisture mitigation

Moisture can be a problem. To avoid or resolve moisture issues, some flooring companies are applying a two-coat epoxy sealant to the surface to prevent moisture issues. This process can cost as many as six or more dollars per square foot.

Churches should secure bids from multiple carpeting sales and installation companies. The cost-benefit of using a single supplier and installer can be substantial. Make sure the quotes encompass the entire project from end to end. Request detailed documentation with the quote. There should be no hidden costs or surprises. Select a reputable company and check references and online reviews.

Carpet Cleaning and Maintenance

Trust a professional carpet cleaner to remove dirt and grime to keep the carpet looking its best. Grit and dirt in the carpet can shorten the lifespan of the product, especially in high-traffic areas. SERVPRO of Carrollton uses a variety of commercial carpet cleaning methods depending on the type and condition of the carpet.

Carpet Cleaning Methods

The team at SERVPRO utilizes several specialized methods to clean carpets.

  • Bonnet Cleaning
  • Hot Water Extraction
  • Deluxe Pre-Condition and Rinse
  • Showcase Premier Cleaning
  • Dry Cleaning

SERVPRO of Carrollton has a carpet cleaning method for every situation. Homeowners, businesses, and churches in Hebron, TX, and the surrounding communities can rely on the SERVPRO team for excellent results.

To learn more about SERVPRO of Carrollton’s carpet cleaning services, as well as water damage cleanup, fire and smoke damage restoration, and mold remediation, contact the water damage restoration and cleaning specialists by phone at (972) 446-0383. The office can also be reached by email at office@SERVPRO10952.com.

How to Avoid a Fire Sprinkler Accident That Can Lead to Commercial Water and Mold Damage

5/18/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton offers a four-step plan to mitigate water damage from a fire sprinkler system activation or water leak.

Commercial water damage cleanup, restoration, and mold removal may be needed when a fire sprinkler system is deployed accidentally, spewing hundreds of gallons of water into the workspace, exam room, or retail space. In all of these situations, cleanup and restoration must be quickly initiated and rapidly completed so the business can resume normal business operations.

In most loss prevention strategies, the traditional fire sprinkler system is a key frontline defense against fire damage in the commercial sector. Concerning fire damage, fire sprinkler systems do afford peace of mind to property owners and facility managers. However, one-fourth of all property claims are related to a water loss, and these claims surpass $5 billion in property damages annually. A nagging concern persists regarding the possibility of a sprinkler system springing a leak and causing localized water damage. A worst-case scenario would be a malfunction in which the full activation of the system when the facility is vacant and closed for the weekend, evening, or holidays. This scenario would be catastrophic for the business.

Practical steps to minimize the frequency and impact of water damage from a fire sprinkler system

  • Conduct regular inspections of the facility and the sprinkler system.
  • Create a culture of water leak awareness and intervention.
  • Carry out intentional testing.
  • Implement maintenance, repairs, and pre-emptive replacement.

Step #1: Inspect the system for leaks.

Inspections can identify leaks in their infancy. Repairs can be made before equipment, inventory, raw materials, furniture, electronics, and important documents are damaged or destroyed.

Step #2: Create a culture of water release awareness and intervention.

Management can create a culture of water release awareness by consistently including the topic in daily updates, team briefings, and company-wide quarterly and annual meetings. Include a water release awareness flyer on company bulletin boards, and post flyers near the water cooler, breakroom, copy center, and restrooms.

Teach employees and staff the signs of a slow water leak. Key indicators are unexplained puddles of water on flat surfaces such as desks, file cabinets, tables, and especially the floor. Floor spills should receive immediate intervention to prevent slip-and-fall injuries. Sourcing the water or moisture is the next step. The first reaction should be to look up to the ceiling for a fire sprinkler head. If one is near or directly above the release, have the device inspected by the maintenance personnel or a fire sprinkler professional.

Moisture spots on fabrics and other absorbent materials should flag attention. Moist spots on paper, magazines, books, documents, and clothing are a telltale sign of a slow water leak. Special attention should be paid to moisture and pooled water on electronics, control panels, robotics, and electrical outlets. Small amounts of water on or near electrical circuits or electronic components can cause serious damage.

In a manufacturing unit or warehouse where a sprinkler system is configured to dispense a blanket of water over the production or storage area, a heightened awareness must be exercised by the regular employees and the maintenance crews. Raw materials and chemical compounds that are water-reactive present elevated risk hazards for personal injury and property damage. Fire or explosions may result when the materials are brought into contact with water or moisture.

A rapid-response notification system will improve employee participation. A dedicated text number for receiving notifications and documenting the water damage response by management will also enhance buy-in with the employees and onsite vendors and contractors.

Step #3: Carry out intentional testing.

Visual inspections are an indispensable component in any strategy to avoid the accidental activation of a fire sprinkler system. Intentional testing evaluates both the system and the hardware. Controlled tests by professionals yield real-time results that authentic the operational functionality of the sprinkler system.

Step #4: Implement regular maintenance, swift repairs, and pre-emptive replacement of aging, damaged, or defective parts.

High maintenance standards keep the fire sprinkler system in peak condition. When leaks or issues are reported, rapid repair not only resolves the problems, but also prevents a larger water release and the possibility of advanced secondary water damage that can result in mold, mildew, wood rot, or corrosive rust on metal and machinery. Pre-emptive replacement of sprinkler components as recommended and performed by fire sprinkler professionals is advisable to avoid an unwanted water discharge that could cost much more than the replacement of a simple, inexpensive sprinkler head.

Prepare for water damage: Pre-qualify a commercial restoration company

Pre-qualify a property damage restoration company before a disaster strikes. The chaos, confusion, and stress of dealing with a property damage disaster make finding a reliable, competent provider almost impossible.

The professionals at SERVPRO of Carrollton provide commercial water, fire, smoke, storm, and flood damage restoration. They offer twenty-four-hour emergency service, highly trained restoration technicians, and a rapid response to the damage scene. Locally owned and operated, SERVPRO can scale to any size disaster and handle the complex hazards presented by a commercial environment. The best equipment, the latest technology, and advanced cleaning techniques make SERVPRO of Carrollton an excellent choice for commercial property damage cleanup and restoration.

For more information about commercial mold remediation and water damage cleanup in Farmers Branch, TX, and surrounding areas, email SERVPRO of Carrollton at office@SERVPRO10952.com. The office can also be contacted by calling (972) 446-0383.

Hurricane Season Flood Prevention Tips to Help Richardson, TX, Residents Minimize Property Damage

5/18/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton shares flood prevention tips to enable homeowners and businesses to safely weather the upcoming hurricane season in the North Dallas area.

Flood restoration services are critical during hurricane season. Each year flooding causes severe damage to many homes and businesses across the U.S. Much of the damage occurs from hurricanes and related flooding.

From June through November, Carrollton, TX, has the potential to experience severe weather and heavy rains from tropical storms and hurricanes. Flooding can occur almost without warning, especially when a band of thunderstorms, a tropical storm, or the remnants of a hurricane stall out over a large area, dumping many inches of rain in just a short period of time. The key to overcoming the challenges presented by the severe weather is adequate preparation, a safety-conscious response, and a rapid cleanup and restoration.

Preventative steps can help protect homes and businesses from the ravages of a hurricane or other severe weather. Listed below are several tips to help reduce storm and flood damage. These tips focus on preparation before flooding strikes and what to do once the storm and flooding have passed.

Flood Prevention Tips for Hurricane Season

Tip: Prepare the outside of the home or business for the upcoming severe weather.

Severe weather involves several elements: wind, hail, heavy rain, sustained heavy rain, wind-driven rain, lightning, and flooding. The flooding may inundate an entire neighborhood or section of town, or floods may be very localized, involving one or two homes in a subdivision or cul-de-sac.

  1. Relocate outdoor machinery or equipment that might be affected by flooding. Tractors, lawnmowers, tillers, or equipment used in a business such as trenchers, skid steers, or excavators should be moved to higher ground. A shed next to a creek or stream is vulnerable to flood damage, so remove valuable equipment, tools, or belongings that might be damaged or lost should the structure be swept away in a flood. Electric or battery-powered outdoor garden tillers, weed trimmers, mowers, and shearers are water and moisture sensitive. Make sure these items are kept dry and safe from rising water.
  2. Secure or relocate outdoor furniture. Thankfully, Carrollton’s location protects it from the full brunt of the effects of a hurricane. However, the area is no stranger to hurricanes and occasionally receives a pounding. In 2015, Hurricane Bill had winds approaching 60 mph. Chantal (1989) blew through Carrollton with winds approaching 80 mph. Alicia (1983) had winds over 100mph. Lawn furniture, garbage cans, recreational equipment (trampoline), and small sheds can become damage-causing projectiles when swept up by strong winds.
  3. Businesses should reinforce anchors and bracing holding signs. If there is any concern, dismantle or relocate the signs. A broken storefront window could allow extensive wind-driven rain damage.
  4. If time and resources permit, install floodgates and sandbags to prevent flooding. Board up windows and doors. Where possible, apply emergency tarping to prevent water seepage. These dry flood protection measures can be very effective at preventing or reducing flooding.

Tip: Protect the interior of the home or business from flooding from a hurricane or tropical storm.

Flood damage can have a cascade of consequences. Pre-emptive measures can prevent this domino effect from occurring.

  1. Shut off the electricity to outlets and circuits that could be affected by rising water. Electronics and water do not mix. Go the extra mile to ensure computers, printers, laptops, monitors, circuit panels, control panels, and other electrical interfaces are well-protected.
  2. Relocate furniture, personal belongings, equipment, electronics, and other valuables to an upper story or the high end of the home or business. Some items might need to be moved off-premises to ensure protection and safety.
  3. Doormats, area rugs, and runners should be rolled up and removed from the floor to prevent mold and mildew should the items become wet.

Tip: Before beginning any post-flood cleanup, address insurance claim concerns.

Contact the insurance agency handling the claim. Special instructions may apply to the situation. Document the damage with photos, video, and written notes, and do not move anything or throw any items away before the scene has been archived. If possible, store the images, video, and notes in the cloud.

A tip for recovering from hurricane damage: Choose a damage restoration company before the storm strikes.

Prequalifying a storm damage restoration company, such as SERVPRO of Carrollton, reduces stress and gives the homeowner a clear plan of action when a hurricane or severe weather damages the home. At SERVPRO of Carrolton, technicians utilize the best equipment, cutting-edge technology, advanced cleaning techniques, and EPA-approved products to clean and restore damaged properties. The team is trained and equipped to handle the entire cleanup and restoration project, including the insurance claim process. Upon arrival, a trained technician will inspect the site, assess the damage, and present the customer with a detailed estimate.

To learn more about Richardson, TX, flood restoration services, call SERVPRO of Carrollton at (972) 446-0383. The office can also be contacted by emailing office@SERVPRO10952.com

How the SERVPRO Team Helps Disaster Victims Recover from the Storm Damage of Hurricane Season

5/18/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton explains how communities devastated by a hurricane can benefit from disaster recovery services.

SERVPRO of Carrollton provides disaster response and damage restoration services that help communities recover from hurricane damage. A prime example of SERVPRO’s disaster response was on display in the aftermath of Hurricane Harvey.

Hurricane Harvey and SERVPRO’s Disaster Response

On August 25, 2017, Hurricane Harvey slammed into the coast of Texas, causing $125 billion in property damage and disrupting the lives of hundreds of thousands of residents in the Houston and greater South Texas area. The slow-moving giant brought devastating flooding to the area. Two feet of rain fell in the first 24 hours after the storm made landfall. A measuring site near Jack Brooks Regional Airport recorded 64.58 inches of rainfall, breaking the total rainfall record for a single storm in the continental US. The storm’s footprint covered an estimated 28,949 square miles. The lumbering storm-damaged 204,000 homes, three-fourths of which were outside of the 100-year flood plain. Thirteen million people were impacted by the hurricane.

The Category 4 hurricane had sustained winds of 130 mph and posted wind gusts of up to 140 mph. Hurricane Harvey is the second costliest natural disaster in US history, surpassed only by Hurricane Katrina ($161 billion), which hit the Gulf Coast from August 23 through August 31, 2005.

FEMA referred to the outpouring of aid as a “Historic Disaster Response.” According to FEMA, “The Coast Guard deployed 2,060 personnel, 50 aircraft, 75 boats, and 29 cutters, rescuing 11,022 people and 1,384 pets. FEMA assigned 28 Urban Search and Rescue (USAR) teams from across the nation to deploy to Texas to assist state and local agencies with the lifesaving mission.”

An estimated 43,000 people needed food and shelter after the storm. Dallas set up a mega-shelter that could accommodate 5,000 people.

SERVPRO launched a massive response to deliver storm and flood damage cleanup and restoration services to the disaster-stricken region. A corporate press release described the restoration franchise’s large-scale response to Hurricane Harvey, stating, “SERVPRO’s Disaster Recovery Team has been activated to help residents and business owners in storm-damaged areas on the Texas coast, throughout the Houston area, and in western Louisiana. SERVPRO’s Disaster Recovery Teams will be assisting the 121 local Franchises already located in the affected areas. SERVPRO has more than 1,000 crews ready to mobilize, with nearly 300 crews already on the ground ready to assist home and business owners.”

SERVPRO of Carrollton and the larger family of SERVPRO professionals are able to come together to provide a well-coordinated response in the event of a catastrophic storm or other major disasters.

The SERVPRO Disaster Recovery Team is prepared to meet the challenges of any size or type of disaster, including a hurricane, tornado, large-scale flooding, or the unusual frigid blast in February of 2021. Strategically positioned storm teams are ready to respond 24/7, 365 days a year, including holidays.

Prepared for the unpredictable, SERVPRO is able to mobilize local command centers, along with the resources of more than 1950 SERVPRO partners nationwide, including Carrollton, TX. No disaster is too big. Recent mass mobilizations of disaster response efforts include:

  • 2017 California wildfires
  • 2017 Hurricane Irma (Cudjoe Key, Florida
  • 2017 Hurricane Harvey (San Jose Island, TX)
  • 2016 Hurricane Matthew (McClellanville, South Carolina)
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2012 Sandy (Atlantic City, NJ)
  • 2010 Nashville floods
  • 2008 Ike (Galveston Island, TX)
  • 2007 Chicago floods
  • 2007 Ohio floods
  • 2007 California wildfires
  • 2005 Katrina (near New Orleans, Louisiana)
  • 2005 Hurricane Wilma (Marco Island, Florida)
  • 2005 Hurricane Rita (Southwest Louisiana)

SERVPRO of Carrollton is a leading provider of disaster recovery response because of its ability to leverage networking relationships with other members of the SERVPRO community. SERVPRO of Carrollton has the experience needed to coordinate the manpower, information, logistics, and physical resources to conduct large-scale cleanup, recovery, and restoration. No other US property damage restoration company can match the expertise, manpower, equipment, and logistical capabilities like SERVPRO can.

Commercial enterprises, manufacturing units, distribution centers, hospitals, institutions, and property managers are urged to proactively pre-qualify SERVPRO of Carrollton, TX, as their dedicated property damage cleanup and restoration team. In the event of a natural disaster or a large-loss disaster, one call to SERVPRO of Carrollton gives the customer, large or small, access to a property damage restoration team that can immediately scale to meet any type or size of disaster.

Contact SERVPRO of Carrollton to learn more about storm damage restoration services in Farmers Branch, TX, and nearby areas. The office can be reached by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

How to handle a toilet overflowing in your home.

5/17/2022 (Permalink)

Water damage from an overflowing toilet can be a big mess to clean up.  Here’s what you should know and what you should do.

How much damage can a toilet really cause?

When a toilet in your home overflows, the damage can be immense, whether the tank malfunctioned or there was a clog in the bowl. Damage can be compounded when the bathroom is located on the upper floor of your house since the water can seep down to the lower levels, often undetected. Water can affect flooring systems, ceilings, wall cavities, and possible insulation in a case like this.

It’s good to remember that not all the water damage from an overflowing toilet can be seen, so it’s good to call in the pros at SERVPRO, especially if the damage happened while you were away.

What to do when a toilet overflows

An overflow from a toilet in your home requires water removal and help from a professional water damage restoration company such as SERVPRO. You must act fast in a water emergency such as this to prevent further damage, and we understand that. We are always standing by to help you with the knowledge and the tools that are needed.

How SERVPRO helps

Restoring your home to pre-damage conditions involves the removal of water, decontamination, and drying of the home and materials. When it comes to water extraction, we use vacuums and pumps to get rid of all the standing water. We start this step as soon as possible to prevent the growth of bacteria and mold and degradation of building materials and furnishings.

 We will take into consideration if the water damage has been sitting for a while and will act appropriately to address long-standing damage. Drying and dehumidification can begin once water is removed This step gets rid of any remaining moisture. It can take several days to complete, and we monitor our equipment daily to ensure an optimal drying time.

Thermal sensors and moisture sensors and infrared cameras can help detect hidden pockets of moisture. It’s critical that all moisture is removed to prevent mold and odors. Any belongings that were affected must be cleaned and sanitized to stop any bacterial and mold growth. Antimicrobial treatments are given to draperies, carpeting, and clothing. This also helps stop odors from forming.

The restoration process after water damage

The final step is restoration. Restoration is a significant step in the process. It may involve replacing materials such as insulation and drywall that got wet and were torn out. Sometimes, it is merely replacing a few panels of drywall. More severe cases need entire walls replaced. We call certified contractors in for help with this process. SERVPRO technicians will consult with homeowners every step of the way, and do their best to restore all belongings, walls, carpeting, etc. to pre-damage condition. In some cases, building services may be required depending on the extent of water damage and possibly mold for long-standing water damage issues.

Call SERVPRO of Carrollton for water damage.

SERVPRO of Carrollton and Bent Tree wants to ensure your home is fully restored and safe again for you and your family. When you have a water damage emergency, no matter how long ago the damage was, reach out to us right away at (972) 446-0383, so we can help you clean up your home as quickly as possible.

4 Phases of Structural Drying

5/11/2022 (Permalink)

Structural drying of a building after a flood is crucial to prevent further damage. When water enters a building, it seeps into all sorts of nooks and crannies and absorbent materials. Without drying the building properly, excess moisture will cause mold growth and even lead to structural damage. 

Structural drying occurs in four vitally important phases — water removal, evaporation, dehumidifying the air, and maintaining temperature. Calling professionals to dry a building as soon as possible after a flood, storm, burst pipe, or leaking roof is the only way to prevent serious water damage problems down the road.

Please read on to learn about what is involved with structural drying.

What is Structural Drying?

Structural drying refers to the process of removing all water from surfaces. After that, professionals use extraction tools to eliminate all excess moisture from structures. The result is that the structural materials are returned to their original state and level of dryness before the water event. 

Four Structural Drying Phases

The structural drying process occurs in four phases. It is an effective and proven process for drying out a residential or commercial property after being flooded.

Phase 1: Water Extraction 

The primary drying phase of structural drying involves extracting all excess water from wet surfaces. Apart from water pumps, specialist equipment can suck an incredible amount of water from carpets, upholstery, and soft furnishings. Getting this first step right dramatically speeds up the evaporation and dehumidification phases because there is less moisture to remove.

Phase 2: Evaporation

Increasing airflow considerably enhances the water evaporation rate from hard and porous surfaces. Although opening windows will boost air circulation, professional high-velocity air movers are required to remove moisture content from structural framing before it can do more damage. 

In some cases, it may be necessary to create openings in baseboards and moldings for the evaporation process to force damp air out from unseen places. 

Phase 3: Dehumidification

The third phase in the structural drying process involves air drying. In other words, you must remove water vapor from the air. When water dries from porous materials, it doesn’t just disappear. Instead, it creates a humid environment in the building. Without dehumidifiers in the drying process, moisture gets absorbed into absorbent materials. 

The dehumidification process prevents mold growth, ensuring minimal risk of secondary damage to the structure. 

Phase 4: Temperature Control 

Maintaining a constant ambient temperature is one of the most crucial phases to help speed drying times. It’s a fact that water vapor evaporates faster in warm temperatures. So, by keeping the air temperature between 70°F and 90°F, you save hours of drying and return your building to a dry condition in the fastest time possible.

In Conclusion 

Structural drying is crucial after a severe water event. Flooding creates a damp indoor environment that can lead to secondary damage like mildew, mold, and rot. Therefore, using tried and tested drying procedures is vital. 

Has your property suffered water damage after a flood, storm, or plumbing disaster? If so, call SERVPRO of Carrollton and Bent Tree for Dallas mold restoration. We have many years of experience in minimizing the severe effects of water damage on a building’s structural integrity. 

Call us anytime day or night at (972) 446-0383.

How do I inspect my home for damage after a storm?

5/6/2022 (Permalink)

Storm Damage with Logo and Information 7x24x365 #HeretoHelp!

The storms have stopped and the wind is calm. Outside the skies begin to clear, revealing downed trees, misplaced outdoor furniture, and random pieces of debris. From your window, your property appears unharmed. But is it really? What about the roof? The windows? The new siding and gutters?

There's no telling what kind of property damage a storm can bring. Even if it appears your property survived the wicked winds, taking a walk around your home could reveal a hidden problem you might not have seen otherwise.

Here's a quick checklist of what you should look for, courtesy of the National Storm Damage Center:

1) Window Damage
Get up close and personal with your windows, checking for shattered glass, broken panes, or damaged frames. Look carefully for small holes or cracks in unsuspecting areas.

2) Roof Damage
Check for loose or cracked shingles. If you have an asphalt roof, unidentified dark spots could be storm damage. Determine if any debris is lodged under shingles, too.

3) Clogged Gutters
Heavy rains can down limbs, bringing with it leaves and small branches that can clutter your gutter. Check for fragments jammed along the gutter and in the downspout.

4) Exterior Damage
Siding can tear loose, paint can peel, and stucco can break free. Even brick can suffer the wrath of a bad storm. Take a walk around your home and check for any potential damage. Holes, breaks, and splitting are common side effects of a storm. Discoloration of siding or brick is another symptom.

Identifying any immediate damage can save you time and money, especially if the damage is excessive and requires a call to your insurance company. Waiting to repair your home can create more costly problems somewhere down the road.

If you suspect damage from the storm, give us a call and we can work with your insurance company if the damage in extensive.


What are the Signs of a Water Leak?

4/27/2022 (Permalink)


Water leaks can be insidious in that they can go on undetected for days, weeks, or even months before you discover them. Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. Here are a few signs that may indicate water damage in your home.

Darkened materials

Many materials common in homes show water damage through discoloration in various degrees. Colorants used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they encounter water of any kind, often turning a darker shade. The shape, spread, and specific color of these spots can fluctuate depending on how much water has been released, and what materials it has already come in contact with. One of the most damaging processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Odd earthy or musty odors

Numerous complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens, and sometimes only after a period of time. Corroding metals, soaked wood, other materials, and long-term mold growth can all create exceptional and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why our trained technicians use multiple deodorization methods to do away with the odors in your home of any unwanted smells. If you observe an unusual smell in your home, call the pros to get the problem handled right away!

Unusual sounds

Unusual sounds behind walls and below floors could be symptomatic of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well like whooshing. Water at high pressure inside pipes in your home can create unique sounds when something is awry. It might even be a hum that you hear. If you hear anything unusual behind those walls, give us a call and we’ll come to investigate.

Call in water remediation specialists when you need help

SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. 

SERVPRO of Carrollton and Bent Tree helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal.

Call us at 972-446-0383if you experience water damage of any kind.

Texas Weather can be Unpredictable.

4/21/2022 (Permalink)

If your home experiences a lightning-caused fire-

After any fire, your primary focus should be safety first. Here are a few tips from SERVPRO to keep you safe while you wait for fire remediation specialists to show up:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator and prop doors open.
  • Clean and protect chrome with a light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of the leaves.
  • Change HVAC filter.
  • Tape double layers of cheesecloth over air registers.

Once the pros at SERVPRO of East Phoenix show up, recovery begins! We offer a range of effective restorative tactics, including debris removal and emergency board up or tarping by our construction division. Our licensed contractors can also oversee the reconstruction and renovation of your property once fire mitigation is complete. Our technicians focus on every damaging effect throughout your property from air quality concerns to soot, smoke residue, and odor removal. We offer comprehensive restoration to make the process more efficient and cost-effective for our customers.

If you experience a lightning strike, call SERVPRO

SERVPRO of Carrollton and Bent Tree is available 24/7 to help if you experience a home fire as a result of lightning. Our IICRC Certified technicians have years of experience and the training to handle any fire damage situation. 

Call us at 972-446-0383 to help you recover from a lightning fire in your home. We’ll get you on the path of recovery as quickly as possible!

What does a Thermal Camera do?

4/21/2022 (Permalink)

A thermal imaging camera is a specialized piece of equipment that restoration professionals use to detect heat. The thermal camera can create images of any form of detectable infrared radiation by capturing different heat levels to help determine the temperature of an object in it. 

Thermal imagery is a great way to analyze your home’s heat loss and leaks. First, however, you need to know how to interpret the images. For example, infrared cameras detect thermal energy escaping due to missing insulation, cracks around windows and doors, and electrical hotspots. 

However, thermal imaging can also detect particular cold areas and can help to identify water leaks and cold spots in homes.

Moisture seepage and water leaks are subtle and easy to miss in a building until it is too late. For example, small water drips from the ceiling or pools of water on floors mean a significant problem in the plumbing system or roof. Therefore, when interpreting a thermal image, it is essential to understand it doesn’t offer X-ray vision.

Is Blue Always “Wet” on Thermal Imaging?

There are many sources of moisture in buildings, including humidity (in all seasons), condensation, leaking pipes, rain and snow, and even human and animal breath. Usually, low humidity is fine, but leaks or a lot of condensation can cause serious problems. Unfortunately, a thermal imaging camera cannot “see” moisture in walls. Still, it can detect subtle temperature differences and patterns that indicate the presence of water. 

Different colors are used to interpret an object’s temperature or amount of heat. The color range is red, orange, black, yellow, and purple. In this case, bright colors such as red, yellow, and orange indicate high temperatures, and purple, dark blue, and black indicate low temperatures. 

Red, yellow, and orange: Indicates warm to high temperatures. 

Dark blue, black, and purple: Represents cool to freezing temperatures. 

Leaks or moisture almost always appear cooler and bluer then the surrounding material. Therefore, it becomes easier to make informed decisions when you understand how to read and interpret the thermal cameras. 

Using thermal imaging cameras makes it easier to spot potential moisture problems. This can help prevent the need for destructive testing methods to check for leaks. 

Humidity Patterns in Houses

Humidity in buildings often spreads in a recognizable pattern depending on the location of the water. 

On walls: Downward triangular patterns are formed when water spreads downwards.

Ceilings: Any shapeless, unstructured shape with regions of wet, damp, and wet matter that spread outward with varying temperatures.

Flooding: The overflowing water runs along the wall into the insulation and over the wall studs. 

Hot water pipes: Leaks from hot water pipes appear as warm areas.

SERVPRO of Carrollton and Bent Tree is Here to Help!

A thermal camera is easy to operate and helps to identify unseen moisture issues in homes damaged by a water event. At SERVPRO of Carrollton, our team of experts uses thermal cameras for our Dallas water damage restoration services. 

Call us today at 972-446-0383 to find out how we can remove excess moisture and prevent mold growth after a flood.

We can restore your Dallas Business to Pre-Damage Condition.

4/20/2022 (Permalink)

Commercial Flood Damage Cleanup In Dallas

Small businesses in Dallas are particularly vulnerable to disasters like fire and flood. They do not have the assets of a national network to fall back on, so shutting down for restoration and cleaning for even a week can mean closing their doors permanently.

Commercial flood damage to a Dallas business like a convenience store needs cleaning by a professional restoration company. SERVPRO technicians train extensively to remove water, replace unsalvageable building material, and dry all restorable property.

Most commercial water damage comes from an activated sprinkler or a broken water line. That is treated water, and considered clean, requiring no special efforts to remove it from the business. With flood damage, water comes from outside, usually after a storm. This water is contaminated and can contain soil and other contaminants like pesticides and animal waste. Before starting other efforts, technicians spray the water and all affected surfaces and items to kill any bacteria.

Now, they use pumps and extraction wands to remove the water. The commercial pumps work best with water higher than an inch or two. If the water is only about ankle-deep or lower, technicians start with the extraction wands for more efficient removal. Since this is a convenience store with little or no carpet, SERVPRO team members then force any trace amounts of water out the nearest exit using long-handled squeegees.

Next, one of our inspectors determines if there is any permanent damage to floor trim, paneling, or ceiling tiles. Each of our team members can quickly remove affected building material with a minimum of disruption to the rest of the store.

For equipment that is wet, but otherwise undamaged, our personnel set up fans inside to force the damp air outside. It lowers the humidity and speeds up the normal evaporation process. To further increase the rate of drying, technicians also set-up air movers to force warm, dry air across and under equipment and shelving.

It doesn't matter how flood water entered into it, our goal at SERVPRO of Carrollton and Bent Tree is to help you reopen so you can begin supporting your customers once again.

If you require our services, call us at (972) 446-0383 today to schedule a visit.

Odor Control is Necessary After a Fire at your Property.

4/12/2022 (Permalink)

Odor Management after a Fire in a Bent Tree Home

Odors are a common effect that North Dallas homeowners must contend with after a fire – regardless of its size or severity. Our professionals have methods to manage these detrimental effects and help limit its migration. With the application of specific tools and products, we can eliminate these odors and help to continue the process of making a fire loss, “Like it never even happened.”

Though we have a fast response that dispatches qualified professionals 24/7 from our facility, the effects can be widespread through the house by the time our crew arrives at your Bent Tree fire damage emergency. As premier specialists in fire loss scenarios, we have the training and expertise to assess the situation and set up the appropriate containment barriers to enclose the affected spaces to maximize our odor removal and cleaning efforts.

Managing the presence of smoke odors can come with risks and hazards, as many of these same situations have airborne threats such as soot particles. Soot is highly acidic in its composition, and because of its microscopic size, it can penetrate deeply into the lungs and cause health effects for those exposed. Our SERVPRO team must address these concerns and the odor to keep the technicians on-site and the house's occupants safe.

While air scrubbers and negative air systems can help reduce the presence of these particulates and debris in the environment by running the air inside through HEPA filters, we can often utilize a tool like our hydroxyl generator. Using a UV spectrum that interacts with water vapors in the environment, these machines can clean and deodorize affected areas.

Containment strategies like plastic sheeting can help slow the progression of spreading odors throughout the home and any existing particulates or contaminants in the air. By focusing on filtration and deodorization, our SERVPRO of Carrollton and Bent Tree team can make your home safe to be in after a fire.

Give our professionals a call anytime you need us at (972)-446-0383.

Storm Safety Tips to Help Farmers Branch, TX, Homeowners Weather Hurricane Season

4/12/2022 (Permalink)

Blog Summary: With the Atlantic hurricane season beginning on June 1, SERVPRO of Carrollton shares a guide to help homeowners in Farmers Branch, TX, prepare to meet the challenges presented by storm damage.

Flood damage cleanup from a hurricane or tropical storm can be a nightmare. Such was the case with Hurricane Harvey. The headline from September 22, 2017, in The Washington Post read, “60 inches of rain fell from Hurricane Harvey in Texas, shattering U.S. storm record.” The fierce Category 4 storm was one of the costliest hurricanes in U.S. history, taking 103 lives and doing $125 billion in property damage. An estimated 300,000 Texans were without electricity. Of the 204,000 homes that suffered flooding during one of the worst rain events in U.S. history, three-fourths were outside of the 100-year flood plain and did not have insurance coverage.

The Atlantic hurricane season begins on June 1 and ends on November 30, and during hurricane season, Texas, with its 300 miles of coastline in the Gulf of Mexico, is one of the prime targets of hurricanes. Since 1851, hurricanes have impacted the U.S. coastline on 301 occasions. Texas was in the path of 64 of these storms. Only one state has had to endure more hurricanes, and that state is Florida.

Homeowners need to set aside time to prepare before a hurricane is in the forecast. In the days before a storm’s arrival, the stores will be full of people, but the shelves will empty very quickly.

Preparation for a hurricane, tropical storm or other severe weather event involves three phases:

  • Before the hurricane
  • During the hurricane
  • After the hurricane

Phase One: Before the storm

This phase includes many components and may be the most important of all the phases. Preparation in the face of an impending disaster is crucial for survival and recovery. Here are some vital elements that need to be a part of a preparation strategy.

  1. Assemble a waterproof container of emergency supplies.

Include non-perishable food items, water, portable water filtration devices, first aid and personal hygiene supplies, and bug spray. LED flashlights and lots of batteries are crucial. Darkness is the enemy in a natural disaster.

  1. Create a communication plan for the family.

Though the technology is dated, hand-held walkie-talkies are a vital means of communication if the power grid and internet fail.

  1. Subscribe to regional and local emergency storm alerts.

When preparing for severe weather, a weather band radio is a lifesaver.

  1. Assess the home’s immediate flood risk.

Check with county and municipal officials for the status of the property. Ask area residents about their experiences.

  1. Obtain flood insurance if the structure qualifies for the National Flood Insurance Program (NFIP). A typical homeowners insurance policy does not cover flooding. Consult with an insurance agent to determine if the property is eligible for flood insurance and if a policy can be purchased to cover hurricane-related flooding.

A May 1, 2018, article on the FEMA website entitled “Don’t Wait: Buy Flood Insurance Today” points out an important factor to consider when purchasing flood insurance. The article states: “A flood insurance policy generally takes effect 30 days after purchase, and homeowners and renters insurance does not typically cover flood damage.”

  1. Plan multiple evacuation routes to accommodate a wide variety of possible scenarios. One evacuation route might include a protocol for fleeing the home on foot to nearby higher ground. This scenario would be a dire emergency. Remember, over 200,000 homes were damaged by Hurricane Harvey, and 75% of these homes were outside a high-risk area.

Other evacuation routes should take into consideration impassable roads, washed-out bridges, and traffic jams from fleeing residents. Have at least one route that involves no high-risk situations. The route may be out of the way, but it will be safe and passable in most situations.

  1. Pre-qualify a property damage restoration company so that when disaster strikes, only one call needs to be made to one service provider to have a team of water damage and storm damage cleanup and restoration professionals on the scene in one hour or less.

Phase Two: During the storm

  1. During the disaster event, closely follow weather alerts.
  2. Avoid areas that have experienced extensive storm damage. Visiting high-damage areas is unsafe and may be unlawful.
  3. Reach out for assistance. Dial 2-1-1 for information relating to shelter, food, and emergency services.
  4. Before the situation gets out of hand, take refuge in an approved emergency shelter. Make sure the roads are safe before venturing out into the storm.

Phase Three: After the storm

  1. Pay close attention to any special instructions received over the weather radio. Downed power lines, damaged roads and bridges, and debris in the roadway may pose a serious hazard.
  2. Wear personal protective gear when cleaning up flood debris inside and outside the home. Waterproof gloves and boots are recommended. When working with mold and mildew, add protective eyewear to the gear.
  3. Contact the storm damage restoration company that was pre-qualified well in advance of the hurricane. SERVPRO of Carrollton has the advantage of teaming up with over 1700 franchise partners when a large-scale disaster strikes an area. The team will inspect the home, assess the damage, and present a detailed and thoroughly documented estimate of the cleanup and restoration project.

For more details about storm damage cleanup in Farmers Branch, TX, call SERVPRO of Carrollton at (972) 446-0383. The office can also be contacted by email at office@SERVPRO10952.com

What Fire Damage Risks Are Common to the Garage Area?

4/12/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton warns homeowners about common fire damage risks in the garage that should not be overlooked.

Fire damage restoration in a garage that has been engulfed in flames presents a complex set of challenges for the team of professionals who have been tasked with the restoration project. Knowledge, experience, and training are essential for a fast, safe, and thorough restoration.

What Factors Contribute to Fire Damage Risks in the Garage?

The identification of potential fire hazards in the home should be top of mind for every homeowner. Some areas, such as the kitchen, are well-known for their fire risks, but other spaces, such as the garage, contain fire hazards that are often overlooked.

Fire safety in the garage sometimes receives minimal attention because the homeowner may regard the space as separate from the main structure even though the garage may be “attached.” Organization, cleanliness, and fire prevention practices are vitally important in the garage, especially if it is connected to the home. In the normal course of life, the garage is a dynamic, high-traffic living space full of activity, including work, recreational activities, and entertainment.

By giving attention to the six common garage safety hazards listed below, the homeowner can enhance the safety of the garage, as well as the rest of the home.

  1. Faulty wiring

At the top of the list of electrical issues that can cause a fire in the garage is faulty wiring. In fact, a leading fire prevention research and reporting group, the U.S. Fire Administration, highlighted electrical malfunctions as the number one cause of fire in the garage. Garage fires are so dangerous because the smoke and flames go unnoticed until the situation is out of control. A high concentration of flammable items, clutter, and combustible accelerants exacerbate the potential for an inferno.

An older home is more likely to experience electrical issues. The owner of an aging home is advised to consult with an electrician regarding any concerns about the garage’s electrical system. Examples of potential electrical fire hazards in an older home include the following:

  • Faulty electrical outlets that spark when put into use
  • Outdated outlets that lack GFCI technology
  • Aging electrical wiring showing signs of deterioration such as brittle and cracking insulation
  • Compromised or damaged wiring from exposure to variations in the temperature and moisture in the environment
  • Damage from rodents (mice, squirrels, chipmunks, etc.) gnawing at the wiring
  1. Other general electrical issues

Outdated electrical circuits in the panel box can malfunction, leading to a fire. The garage often serves a dual purpose as a workstation for hobbies, home repairs, and tinkering. The improper use of extension cords can lead to catastrophic consequences. Extension cords are not a permanent solution for electrical needs in the garage. Avoid overloading an extension cord. Destroy and discard damaged cords that cannot be properly and safely repaired.

Homeowners are advised to make the switch to LED light bulbs in the garage and throughout the home. This lighting technology is energy efficient, highly luminescent, and operates at a much lower temperature than traditional incandescent lights.

  1. Clutter

The garage is more than a space to park the car; it also serves as a storage area. Unfortunately, the clutter can be fuel for a fire. An organizational solution can greatly reduce the fire hazard by getting the items off the floor, isolating them on a shelf, or shielding them in a cabinet or storage bin. If the item has not been used in a year, consider selling it, donating it, or disposing of it.

  1. Improper storage of combustible liquids

The garage is a ticking time bomb when used as a storage center for flammable liquids such as oil, gasoline, lighter fluid, aerosols, and oil-based paint. According to the American Petroleum Institute, gasoline and other flammable liquids should be stored in a safe, secure place no less than 50 feet from a structure such as a home.

  1. Improper storage of hazardous materials

Homeowners will often store pelletized fertilizer, oily rags, and car care products in the garage. However, this practice adds to the overall fire risk in the garage and should be avoided.

  1. A lapse in vigilance

Garage fires can often be traced to carelessness. Welding in the garage is not advised. Grilling in the garage is another recipe for disaster. A smoke detector, a carbon monoxide detector, and a fire extinguisher are great additions to the garage.

In the event of fire damage in the home, contact the property damage restoration professionals at SERVPRO of Carrollton, TX. The team is ready to respond 24/7, 365 days a year, including holidays.

For more information about fire damage restoration in Richardson, TX, email SERVPRO of Carrollton at office@SERVPRO10952.com. The office can also be contacted by phone at (972) 446-0383.

How the Homeowner Can Maintain the Home’s Gutters in Order to Avoid Water Damage

4/12/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton offers tips on how homeowners can prevent water damage by practicing gutter maintenance on their Farmers Branch, TX, homes.

When gutters fail to perform their intended task, water damage clean up in Farmers Branch, TX, may be needed. Not only do gutters contribute to the overall aesthetic beauty of a home, but these drains also serve a vital functional purpose for the home. Gutters are designed to capture roof rainwater or snowmelt and divert it away from the foundation. Downspouts, also a part of the gutter system, are attached to the gutters at strategic points. These vertical drains channel water into extensions that take the water a safe distance from the home’s foundation.

When the gutter system fails to accomplish its mission, water will pool around the foundation, resulting in a cascade of problems. A failure in the gutter system can impact the foundation, roof, wood fascia, and landscaping.

Why Gutter Systems Fail

In many cases, the main reason the gutter system fails to accomplish its mission is the lack of proper maintenance. Effective gutter maintenance will be in sync with the changing of the seasons. The age of the roof and the proximity of trees to the home must also be considered when formulating a gutter maintenance schedule.  Debris-laden gutters are not able to function at peak performance. Leaves, twigs, and shingle sediment — the sand-like grit that separates from asphalt shingles — can impede or completely block the flow of water through the gutter system. The result is that rainwater overflows the gutters, potentially damaging the home’s foundation and siding.

Clogged Gutters and Foundation Water Damage

When the soil around the foundation becomes saturated with water, the risk for foundation damage increases. The moisture-laden dirt exerts pressure on the foundation, and over time, the cumulative impact of the stress on the walls can cause the walls to bow inward, eventually cracking and fissuring along weak points in the foundation’s structure.

These fissures or tiny cracks in the foundation walls allow water to seep into the crawl space or basement. Structural instability in the foundation can impact the entire structure.

Clogged Gutters and Water-Damaged Landscaping

Landscape features, such as herb gardens, flower beds, shrubbery, and trees located near the home’s perimeter, can suffer water damage when clogged gutters overflow or downspouts become disconnected and spill roof water close to the foundation. The excess moisture in the soil can actually stress landscape plants that need less rather than more water. Too much water can ruin a low-maintenance, low moisture landscape planting plan. Moisture-intolerant plants will turn brown and wither, much like plants undergoing drought stress. If the brown, withered plants are flexible and leathery rather than crisp and crumbling, the problem could be too much moisture. The replacement cost for a mature shrub or bush could be hundreds of dollars.

Clogged Gutters and a Water-Damaged Roof

Water from clogged gutters can backup and damage the roof structure. Excess water from the gutters can cause wood rot in the facia and soffits. Roof decking and structural timbers near the gutters can also become water-logged and deteriorate. This type of water damage can be difficult to spot until the issue is advanced. An annual roof inspection from a reliable roofing contractor is a good investment of time and money. Many roofing contractors provide complimentary inspections upon request.

Clogged Gutters and Interior Water Damage

When water gushes out of clogged gutters, it can travel down the siding. If the integrity of the siding is compromised, the water can penetrate the siding, damaging plywood or OSB sheeting. The excess water can stain and warp walls, ceilings, and baseboards, and flooring near the walls can warp, buckle, and rot. Windows and doors can suffer water damage from water running down the siding. An occasional inspection of window and door trim, ceilings, walls, and flooring is recommended. Warping, soft flooring, water stains, and a mildew or mold smell are indications of water damage and need immediate attention.

Proactive Gutter Maintenance Strategies

Unstopping stopped up gutters requires periodic maintenance. Scheduled cleanouts in the spring and the fall are recommended. Homes with deciduous (leaf-bearing) trees near the roof may need multiple cleanouts during the autumn months. Safety while inspecting the roof and cleaning gutters is crucial to prevent personal injuries and damage to the home. Hire a reputable professional to clean out the gutters since the consequences of a DIY project gone wrong can be serious.

Trees add aesthetic and monetary value to a home. However, a consultation with a certified arborist may reveal that some trees are too close to the house and need to be trimmed or removed entirely for the safety of the home and its occupants.

The homeowner who discovers water damage or mold damage due to clogged gutters, roof damage, or a burst water pipe can trust the cleanup and restoration professionals at SERVPRO of Carrollton. A rapid 24/7/365 response, including on holidays, speaks volumes about SERVPRO’s commitment to service.

To learn more about Farmers Branch, TX, water damage restoration, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com. The office can also be reached by calling (972) 446-0383.

Eliminate Water Damage to your Carrollton Property.

3/29/2022 (Permalink)

When a water leak damages your Carrollton, TX  residence, contact SERVPRO to make it "Like it never even happened."

Carrollton Customers Trust SERVPRO for Reliable Water Damage Assistance

There are many reasons why Dallas area residents and business owners trust SERVPRO to handle water removal services and repair.

Being a locally owned and operated franchise, our team takes pride in helping local customers when they need cleaning, restoration, and construction. Rather than letting water emergencies bring stress and costly damage, you can ensure it all gets done correctly the first time with help from our IICRC-certified water restoration technicians (WRT).

You will see why we are the number one choice for cleanup and restoration!

When called to help with water damage in North Dallas we mobilize our crew to arrive at your door with our Green Fleet within hours. Not only do we have the skill, experience, and training to handle a wide range of water-related emergencies, we also work with trusted contractors in the area to address all reconstruction needs.

Once we get started on your project, the results will make everything “Like it never even happened.”

What Does ‘Available 24/7’ Mean?

Emergencies don’t wait until business hours, and they can happen anytime. SERVPRO has our Customer Care Center at the ready to field all calls for water emergencies that may include:

  • Basement flooding
  • Storm flooding
  • Burst pipes
  • Hidden leak water damage
  • Overflowing tubs, toilets, and sinks
  • Major interior spills
  • Appliance malfunctions
  • And more

All you need to do is call for immediate assistance, and we will start gathering information from you on the water-related incident. From there, we begin initial planning by loading up trucks and vans with all the right equipment for the job. Our warehouses are stocked full of all the latest industrial-grade tools and products to help us achieve our cleanup, drying, and restoration goals as quickly as possible. 

Rapid Water Extractions are Crucial to Prevent Migration

Thorough water extraction opens the door for our drying and dehumidification steps. With the help of powerful pumps and extractors, we remove standing water fast – even in cases where hundreds or thousands of gallons are present on the property. We enlist the help of tools such as:

  • Submersible and gas-powered pumps
  • Truck-mounted extractors
  • Industrial-grade wet/dry vacuums
  • Light wand extractors
  • Rovers (weighted extractors)

Drying and Dehumidification Become Critical in Most Situations

Once we remove all standing water, walls and floors still need special attention to address all moisture. We employ specialized drying and dehumidification tools to keep building materials like walls and flooring from swelling, breaking down, or warping. 

  • Powerful air movers and dehumidification equipment remove moisture in building materials and tight spaces.
  • Our team monitors progress with the help of moisture sensors and meters until we reach drying goals. 
  • Technicians also enhance airflow over carpets and pads, across walls, and around the furniture to boost moisture evaporation.

You can trust our customer-focused team here at SERVPRO to carefully assess your property so that our plan of action gets tailored to your needs. We also explain all steps so you are aware throughout each phase. When handling your insurance claim, you can count on us to have accurate inventory taken and all documentation available so that your claims process goes as smoothly as possible. 

Regardless of the size or scope of your water damage, SERVPRO of Carrollton is available to handle it 24-hours a day, seven days a week - including holidays.

Give us a call at (972) 446-0383 to dispatch a team to your property or request help at your earliest convenience online.

Preston Ridge Property Damage from Fire in Attic.

3/29/2022 (Permalink)

Roof on Fire After a home fire, there are charred remains and odors that need to be dealt with. Contact SERVPRO right away for fire damage remediation services.

For Fire Damage Mitigation Inside Your Attic in Preston Ridge, Call SERVPRO

Once flames light up inside your North Dallas home, the heat will rise, and the blaze will start torching your building materials that are above the initial source. Commonly, an inferno can engulf the components that make up your ceiling, attic, and roof.

How Can You Tell What Materials Will Have to be Removed and What Can be Saved?

During every fire damage project in Preston Ridge, whether or not your structural components will have to be removed and replaced depends on how severely the item got burnt and how deep the charring went.

Our SERVPRO technicians can conduct a thorough inspection of your building and determine which items we think we can save through sanding or sandblasting, refinishing, cleaning, and sealing. When the flames have consumed sections of your ceiling and made their way into your attic, we inspect the following building materials for issues:

  •   Acoustic Ceiling Tiles and Drywall- In most cases, if your ceiling tiles or drywall got anything more than just surface charring, the materials must be removed. In this case, we can remove just the burnt pieces of your ceiling and dispose of them in sealed plastic bags. If other parts of your sealing are coated in soot residues, then we can clean them with dry sponges or wet cleaning techniques.
  •   Insulation- If the insulation inside your attic got burned during the fire, in most cases, it must get removed. If your insulation is just smoke-damaged, it can be deodorized, but it is usually more cost-effective to remove and replace it.
  •   Trusses- When determining whether we can save your affected roof trusses or not, we follow the general quarter inch rule. If the charring is less than a quarter-inch deep, then we can sand down or sandblast the charring off. As a final step, we can then apply a specialized sealant paint to your entire attic to seal any foul odors.

Commercial Cleaning for Property Management Companies in Dallas.

3/23/2022 (Permalink)

The commercial property business in Dallas is competitive, and no leasing company wants to have empty buildings and vacancies if they can avoid it. The first impression a potential customer gets of a building is the most important. If there is a funny odor, dirty carpets or dust, or other signs of neglect or disrepair, the customer will think the property is not maintained, and you could lose the deal.  

SERVPRO® of Carrollton offers a full range of deep cleaning services to keep Denver properties looking and showing their best. We can send in a team to deep clean and deodorize your property quickly and efficiently. You will have confidence knowing that the property is looking and showing at its best!

Commercial Cleaning Services

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

We have many years of experience working in all kinds of business settings and buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

When your commercial property or home needs deep cleaning services, SERVPRO® of Carrollton and Bent Tree is Here to Help. ® Call us today at 972-446-0383.

Franchises are independently owned and operated.

Check on your gutters and drains before the Spring rain hits!

3/22/2022 (Permalink)

Clogged gutters fail to keep a large amount of water away from your home. Maintain your gutters and should you have damage, call SERVPRO.

SERVPRO Technicians Remediate the Aftermath of a Storm as Well as Offer Prevention Tips

 Storms can approach quickly in the Spring in Texas.  The results can be quick and disastrous. 

 Once the downpour is over, the effects can be mild (soggy area rugs) to devastating (loss of walls and floors). SERVPRO is ready with a highly trained team of technicians and years of experience to restore each home to its original condition.
Since the rain strikes so quickly, it rapidly pools into any low area. It applies in particular to households in the pathway of the flood. As the water rises, carpets and floors become soaked. If it rises fast enough, drywall and other building materials are affected before the rain stops, and natural draining can begin to take place.

Saving our customers money and perhaps even the sight of their home under water is also why we offer an inspection to head off problems.

Some of the flood related problems are the result of poorly maintained rain gutters and home drain systems. By repairing these problems (or sometimes installing a new system) we can prevent small issues from becoming big problems.

You can reach out to us 7x24x365.



What should we do if we suspect mold in our home?

3/17/2022 (Permalink)

Everyone gets the occasional mold spot in a shower corner, but when you find ongoing mold growth in your bathroom or another part of your home, it can be disconcerting. It’s been a wet winter and rain is still in the forecast, which brings an elevated level of moisture to the air. Mold loves moisture and it is more likely to grow in damp conditions.

Since mold spores exist everywhere, even in the cleanest of homes, it’s not too difficult for mold to grow and quickly become an issue in your home. If you find mold growth in your home, don’t try to clean it yourself; it’s best to contact a professional like SERVPRO of Carrollton to handle it to address not only the growth but the cause as well. Many people choose to ignore the issue and let it progress or try to deal with it on their own. If you find mold, here’s what to do and what to avoid. You’ll save time, money, and stress by approaching mold issues correctly.

Mold Won’t Go Away Without Intervention

One of the most important reasons to call a professional mold remediation service like SERVPRO for mold damage to your home is that the mold problem cannot be solved without intervention; it won’t simply disappear on its own! The mold-impacted area must be dried, cleaned, sanitized, and possibly repainted or rebuilt if the mold infestation is substantial. If these things aren't done, mold spores can continue to grow and spread to other parts of the home, oftentimes completely undetected as it grows behind walls and other dark, out-of-the-way places in your home that aren’t noticed until the damage is substantial.

Such undetected growth can lead to real damage to your home, making remediation more difficult. The best time to call SERVPRO of Phoenix is when the damage is relatively new to keep damage and expense at a minimum.

Tackling Mold Yourself Can Make the Issue Worse 

Trying to eliminate mold damage on your own can be detrimental to the home. Even if you remove all visual signs of mold in your home, it is almost impossible to eliminate airborne mold spores and hidden pockets of growth without advanced tools and cleaning products. SERVPRO uses advanced moisture detection tools to identify patches of mold behind walls and surfaces and air scrubbers to filter as many spores out of the environment as possible.

When homeowners try to address mold growth on their own through cleaning, they’re likely only going to eliminate the mold growth they see, leaving undetected mold spores behind to continue to grow unnoticed until the damage is substantial. What you don’t see is just as damaging as what you do see.

Musty, Mildew Smells Need to Be Addressed

After a mold colony is removed, strong, musty odors it may have caused can remain in a home if not properly addressed. These odors can take a long time to leave your home on their own and can grow unpleasant if not handled correctly.

SERVPRO technicians use industrial-strength chemical fogging machines to neutralize odor molecules, even if they are embedded deep within the walls and floors. Finding and eliminating mold is only part of the problem if your home experiences mold. Odor removal is an important step that shouldn’t be overlooked. SERVPRO can help.
SERVPRO of Carrollton and Bent Tree specializes in mold damage remediation services and odor removal. For our expert help with mold growth and odors in your home, give us a call at 972-446-0383.

We’re available 24/7 to help you with your mold issues and get your home back to normal.

How Pool Leaks Can Cause Foundation Damage and Make Homes Vulnerable to Water Damage

3/11/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights the damage a pool leak can cause to the foundation of a home.

Most homeowners associate the need for flood restoration services with a localized flood from a severe thunderstorm, a burst washing machine supply line, or a sewage backup. However, the swimming pool, the oasis of family fun and relaxation in the backyard, can cause serious foundation damage and flooding in the basement and crawl space if leaks in the pool or pool plumbing go undetected.

Spring is fast approaching. Homeowners will soon be removing pool covers and preparing their swimming pools for the Texas pool season. Three key indicators that it is time to begin the pool opening process are:

  • Temperatures are high enough to make people in the North Dallas area sweat.
  • Temperatures trend at 70 degrees or higher for several days.
  • Mid-March to early April rolls around on the calendar.

Meanwhile, while frost is still on the morning lawn and before the green Spring foliage erupts, it is an excellent time to inspect the pool foundation for any issues. A pool has a foundation that rests on the soil. The pool’s structural components are heavy even without the weight of the water. The addition of 30,000 gallons of water adds 125 tons to the weight of the pool. The weight and stress of the water require the pool to have a great deal of foundational support, and a breach in the pool’s structural integrity could result in the leakage of thousands of gallons of water. This leakage, which may very well go unnoticed by the homeowner, can have a catastrophic impact on the foundation of any nearby structure, including a home, pool house, or garage. The homeowner or property manager needs to inspect for leakage regularly. Both above-ground and in-ground pools can pose a potential risk if water begins leaking into the soil around a pool and home.

Warning Signs of Foundation Damage

#1. Foundation cracks in an in-ground pool

Indicators of pool foundation issues can mimic signs of problems with a home’s foundation. Cracks appearing in the foundation of an in-ground swimming pool should alert the homeowner to inspect the home’s foundation. If soil movements are causing cracks in the in-ground pool, the shifting soil is likely affecting the home’s foundation.

#2. Shifting and cracks in the pool deck

Upward or downward shifting of the paving around a swimming pool may indicate the pool itself could be moving. Soil problems under the pool may be the cause. Examine the bottom and sides of the pool for cracks. Once the pool cavity is compromised, leaks may accelerate soil degradation. If soil problems exist beneath the pool, these same issues may be affecting the home’s foundation.

#3. Unexplainable moisture fluctuations around the pool

Sudden sogginess in the soil around the pool decking may be a warning sign of a severe leak either from the pool or from damaged underground pool plumbing. Soil expands when wet and contracts as the moisture evaporates and as water is absorbed by plants. The changes in the soil can damage the pool’s foundation and the home’s foundation.

A slow leak can cause severe damage over time. Two of the most common sources of slow pool leaks, the supply and return lines to the filtration system, are difficult to detect. Since pool equipment is often situated close to the home’s foundation, the leaks directly impact the integrity of the foundation. Have the pool plumbing system tested for leaks if there is any sign of a leak.

What to Do if Leaks and Damage Are Discovered

If any of the warning signs mentioned above are spotted, contact a pool professional and a foundation specialist to diagnose the problem and offer solutions. Keep in mind a typical pool contains around 30,000 gallons of water. If the leak leads to a breach in the home’s foundation, water from the pool, clogged gutters, or a heavy thunderstorm can flood the basement or crawl space in just a short time.

In the event of a water damage disaster, trust the cleanup and restoration experts at SERVPRO of Carrollton to remove the water, dry out the structure, and clean the area. For more information about flood damage cleanup in Farmers Branch, TX, email SERVPRO of Carrollton at office@SERVPRO10952.com or call the office at (972) 446-0383.

Why Do Gyms and Fitness Centers Need Deep Cleaning Services?

3/11/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton stresses the priority of having trained and certified technicians deep clean fitness centers during the COVID crisis.

SERVPRO of Carrollton is a respected provider of commercial cleaning and property damage restoration services, such as water removal and fire damage cleanup. The team of cleaning experts at SERVPRO is committed to ushering in a new standard of clean through their defensive pathogen cleaning program. The Certified: SERVPRO Cleaned program enables businesses to remain open, clean, and safe.

Gyms and fitness centers, as high-risk environments for the transmission of COVID-19 and its contagious variants, have been hit hard by the pandemic. Health experts at Everyday Health explain the situation: “Throughout the COVID-19 pandemic, gyms and fitness centers have been places where the risk of transmission of the novel coronavirus is high. People get sick with COVID-19 when respiratory droplets and aerosols carrying the virus come in contact with the eyes, mouth, and nose. And gyms are high-touch, close-proximity spaces where vigorous exercise increases the range at which people exhale respiratory particles because they’re breathing more heavily...”

Gym and fitness center risk factors include:

  • High concentration of people
  • High-touch environment
  • Close-proximity activities
  • Elevated respiration rate and intensity
  • Asymptomatic carriers

Although fitness centers have been hit hard by COVID-19, people are still eager to stay in shape and enjoy community with like-minded enthusiasts. Cleaning, disinfecting, and sanitizing options are available to overcome these risk factors so people can achieve their health and fitness goals.

The Workout Environment: A Bacteria Breeding Ground

Free weights, pull-up bars, exercise machines, and other workout equipment are contaminated with viruses, bacteria, and fungi. The floor, too, can harbor a high concentration of germs. A thorough and rigorous cleaning protocol is crucial to prevent the spread of the novel coronavirus, its variants, and other infectious illnesses such as the common cold and the flu.

Common Germs in the Gym

A common contaminant in the typical fitness center is E. Coli, which is found on many touchpoints in the workout area. Exercise equipment can facilitate the spread of staph infections. The floors in the locker room, showers, and sauna can spread candida, a yeast fungus that causes athlete’s foot. Strep throat can be transmitted from doorknobs and handles on workout machines. Infectious respiratory droplets from sneezes, coughs, or talking can infect others with influenza or COVID-19. Thankfully, early detection and intervention go a long way to treating these ailments.

Cleaning and Disinfecting: What Is the Difference?

A hygienic fitness center is achieved with both cleaning and disinfecting. Cleaning removes germs, body fluids, dirt, and grime from equipment and other surfaces. Contaminants are manually wiped away with a cloth, brush, or sponge using water and a detergent. Cleaning lowers the germ count, reducing the risk of infection, while disinfection actually kills most germs and viruses on the various surfaces in the fitness center. Nonporous surfaces such as glazed tiles, plastic, metal, marble, and glass can be disinfected.

What Cleaning and Disinfection Products Are Best?

Safe and effective EPA-approved disinfectants are best. The label lists what bacteria and viruses the disinfectant kills and provides instructions on proper usage. Disinfectants have a contact time which refers to how long the product must remain visibly wet on a surface in order to work. Successful elimination of germs depends largely on following the directions found on the product label.

The Need for Personal Protective Equipment

Exposure to harsh chemicals and contaminated surfaces is a risk hazard for cleaning staff. They should receive adequate training and wear personal protective equipment (PPE) while cleaning and disinfecting the facility. This equipment includes:

  • Gloves
  • A mask or face shield
  • A gown or coveralls
  • Eye protection such as goggles

These measures protect workers from accidental splashes. PPE should be thoroughly disinfected or discarded after use to limit cross-contamination.

Important Cleaning and Disinfecting Recommendations

Surfaces to be wiped down with an EPA-approved disinfectant include workout equipment, countertops, faucet handles, light switches, and doorknobs. Proper disinfecting techniques should be followed. Prevent recontamination by wiping in one direction. Spray surfaces and be sure to allow for the recommended contact time. To prevent members from experiencing skin or eye irritation from the disinfectant, consider flushing the equipment with soap and water to remove the dried disinfectant.

Prescribe a daily routine of cleaning and disinfecting. Documentation and accountability will ensure consistency, and consistency will limit infection. Some training and exercise equipment may need to be disinfected many times a day. A clean, safe facility with a documented cleaning protocol may reduce exposure to potential litigation stemming from sickness traced to the facility.

Fitness center members can do their part to limit the spread of disease by following the following these easy steps:

  • Create a barrier between the machine and the skin with a towel.
  • Clean each machine with a disinfectant wipe after each use.
  • Avoid touching the face, eyes, mouth, or nose during the workout.
  • Wash hands after the workout.

Fitness center facility managers should consider securing the services of a reputable, certified professional cleaning company for periodic deep cleaning. The Certified: SERVPRO Cleaned Program is a defensive pathogen cleaning strategy dedicated to ushering in a new standard of clean to keep people safe and confident when they enter a business, professional office, workspace, daycare, school, or fitness center.

Gyms and fitness centers in Farmers Branch, TX, and the surrounding area can learn more about SERVPRO of Carrollton’s commercial cleaning services by emailing office@SERVPRO10952.com. The office can also be contacted by phone at (972) 446-0383. In addition to cleaning and disinfecting services, SERVPRO of Carrollton provides damage restoration services, including fire, storm, and water damage restoration.

The Importance of Hiring Professionals to Clean Up and Restore Water Damage in School Athletic Facilities

3/11/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights the importance of having a highly trained, professional water damage cleanup company to remediate a water-damaged gym at a school.

SERVPRO of Carrollton is the water damage mold cleanup specialist in Richardson, TX, and surrounding areas that is able to handle a water intrusion involving a wooden gym court. A typical gym may have several courts with as many as twenty to forty thousand square feet under the roof. When the scope of a disaster is enormous and cleanup and restoration services are needed in a hurry, trust the professionals at SERVPRO of Carrollton for water damage, mold removal, and fire and smoke damage cleanup and restoration.

A wooden gym floor in pristine condition is both an athletic venue and a beautiful work of art. A water intrusion, if not immediately addressed by a skilled team of water damage cleanup specialists, can negatively impact the safety and beauty of a wood court. The polished surface can lose its luster and grip. The flat, smooth floor may develop ridges and peaks that compromise the safety of the venue. The unevenness can cause trip-and-fall injuries. In the heat of competition, athletes may receive abrasions and bruises when making contact with the ridges and peaks in the uneven, water-damaged flooring. The removal of bulk water and remaining moisture is crucial to preserve the integrity of the finish and to prevent the individual wooden slats from  warping.

Common Causes of Water Damage on a Wooden Gym Floor

A wooden basketball or volleyball court is composed of thousands of individual pieces of interlocking wooden slats. Each seam is a potential water intrusion leak point. Wet mopping introduces an excessive amount of water that can seep through cracks and gaps, collecting on the undersides of the flooring where it can cause water damage, including warping, wood rot, and mold. Not only is surface water a danger to a wooden gym floor, but sustained levels of high humidity can affect the wooden structure.

Other causes of water intrusion include:

  • Burst water pipes
  • Roof leaks around vents, fans, and skylights
  • Severe weather that overwhelms the roof’s drainage system
  • Localized surface flooding
  • Sump pump failure
  • Sewage backups
  • Storm damage to the roof

What Are the Effects of Water Damage?

Excessive and prolonged exposure to moisture can lead to cupping and crowning as the wood absorbs the water and expands and contracts. The wood will not return to its original size.

Mold growth often appears when a water intrusion occurs on a hardwood gym floor. Wood, an organic material, is a favorite of mold, which can weaken the structural integrity of a wood floor if the mold infestation is not immediately remediated.

What Should Be the Initial Response to Water Damage?

Time is the enemy when a water intrusion occurs on a wooden court. The longer the wood absorbs the moisture or water, the greater the risk that the floor may not be salvageable. However, a minor spill that is immediately dried with a mop or towels or suctioned up with a shop vac poses little threat to the floor.

When a water intrusion is ignored or goes unnoticed, moisture is absorbed by the wood, seeps through the seams, and accumulates under the flooring. The result can be a very costly large-scale water damage disaster.

The first step is to stop the water intrusion at the source. Bulk water should be immediately removed. What appears to be a small amount of water in shallow puddles around the gym floor can, in reality, be hundreds of gallons of water. Efforts to remove the water with a shop vacuum could take many hours, and the delay in removing the water could ruin the floor. A professional water damage restoration company with truck-mounted pumps and a vacuum system can swiftly remove the bulk water, minimizing or preventing any damage to the floor. The remaining moisture can be removed with special equipment and applied structural drying techniques. Failure to deal with the water intrusion as prescribed in a floor warranty may invalidate the agreement. Unnecessary delays or neglect to resolve a water intrusion or moisture issue could affect insurance claim payouts.

The size, construction materials, and structural complexity of a wood gym floor require the knowledge, experience, skill, and equipment only professional water damage restoration professionals can provide. Facility managers, athletic directors, and administrators must realize that a water damage disaster involving a wooden gym floor is not a DIY project for staff, teachers, and students. Failure to appropriately address such a disaster could end up costing hundreds of thousands of dollars.

When a water damage disaster occurs at a gym, fitness center, or rehab center involving a wooden court or activity space, every minute of delay accelerates the progress of the damage. A call to SERVPRO of Carrollton activates a team of technicians who arrive in less than an hour and are fully equipped to handle any size or type of disaster, including a water intrusion on a wooden gym floor.

To learn more about SERVPRO of Carrollton’s water damage restoration and mold cleanup services, contact the team by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

Winter Storms and Hail.

2/26/2022 (Permalink)

How Does Hail Damage Your Roof?

Hail can cause significant damage to the structural integrity of your home, no matter how sturdy your roof may seem. One of the most common types of hail damage is denting of aluminum and metal roofing.

A dented, misshapen roof is a malfunctioning roof. If you notice such damages to your metal roof after a hailstorm, it’s important to contact the experts at SERVPRO of Carrollton as soon as possible. 

Asphalt shingle roofs can also be damaged by hail, but in the form of punctures, tears, fractures, and granular displacement. Repairing your asphalt shingle roof after hail damage is vital. Holes in the protective layers of your shingles could mean instantaneous or gradual leaks, which eventually lead to water damage.

Additionally, the granules on your asphalt shingles provide a protective layer from the sun, so when there is a loss of granules, the shingles are more susceptible to UV light degradation, eventually causing cracks, blisters, leaks, and more. A swift response to hail damage is crucial to the safety of your home and health.

Caring for your Contents.

2/24/2022 (Permalink)


If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of Carrollton, SERVPRO of Bent Tree can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

What are the risks associated with unattended water damage?

2/11/2022 (Permalink)

How does water remediation work?

With the help of a company like SERVPRO that is certified to restore your home after water damage, all signs of the damage should be eliminated within a few weeks for even the most extensive problems. Many smaller restoration procedures take only a few days, but the result is the same: your home looks just as good as it was before the incident took place.

SERVPRO removes any water remaining in the house, drying your home out from walls to carpeting to furnishings, and then work to repair any structural or cosmetic damage the moisture may have caused to your home. We follow a tried and true water damage remediation process to ensure the best outcome possible.

What are the risks if homeowners forgo water remediation assistance?

 Sometimes homeowners aren’t interested in spending money on water cleanup, assuming they can likely sop up the water and dry out the damage on their own. However, if you choose to go without the aid of a professional damage restoration service, the problems can compound and cost you much more in the long run. Excess water can seep into the foundation and structure of your home like walls and flooring, potentially requiring reconstruction efforts.

Your home could also develop a mold problem, as fungal spores grow quickly and easily in climate-controlled environments with plenty of moisture and humidity. That damage may not appear for days or longer after your water issue and go unnoticed until there’s a musty smell or mold appears. You might still end up making a call to us, but for a much more involved and costly set of issues. Such damage is not worth the risk, which is why it’s best to call in the professionals at SERVPRO.

Call SERVPRO for water damage needs

SERVPRO of Carrollton and Bent Tree help homeowners around the Dallas area take care of their homes after a water damage incident occurs. If you suffer water damage this ho call us 24/7 at (972) 446-0383. We’re here to help!

How to Choose a Restoration Company That Remediates Primary Damage and Reduces Secondary Damage

2/9/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton provides a rapid response to a water damage disaster scene. Upon arrival, the mitigation process begins immediately. The team’s skill in mitigating primary and secondary water damage speeds up the recovery process while lowering overall costs.

Locally owned and operated, SERVPRO of Carrollton provides water damage restoration and cleaning services to Farmers Branch, TX, and the surrounding area. The team understands the stress and disruption that results from a sudden flood, water intrusion, or other accident. Crews arrive on the scene within an hour to begin the process of inspecting, assessing, and restoring the damaged property. This rapid response is crucial to prevent secondary damage from occurring. Water damage restoration specialists make a distinction between primary water damage and secondary water damage.

What is primary water damage?

Primary water damage is the damage caused at the time of the water intrusion. Examples of water intrusions include a burst supply line, a leaking or overflowing toilet, a ruptured pipe, roof damage from severe weather or a fallen tree, a flash flood, water from extinguishing a fire in a home or business, or an HVAC condensate pan leak.

By quickly removing the water and drying the affected areas, primary damage may be minimized in its severity or reversed if the water and moisture are immediately removed from the affected areas and items. More severe incidences of primary water damage may not be reversible, and extensive repair, reconstruction, or replacement may be the only solution. Examples that require more attention include short-circuited electronics and electrical devices, ruined household paper products and foodstuffs, collapsed ceilings, and stained or faded upholstery.

Keys to successfully mitigating primary water damage

A rapid response from the property damage restoration team is a key factor in successfully mitigating primary water damage. Hopefully, the property owner can identify the source of the water intrusion and reduce or stop the flow. If the leak is hidden, inaccessible, or too large for the homeowner to manage alone, the team from SERVPRO may stop the water flow by shutting off the water supply from the main shut off valve. This is a temporary solution and the water source will need to be identified and repaired prior to restoration of the affected area. The specialists then act to prevent any further water damage to personal belongings, furniture, and appliances. Almost immediately, the water removal and drying process will be initiated.

The rapid and thorough removal of water from water damaged areas is also crucial in mitigating primary water damage. Technicians utilize powerful equipment to rapidly extract the water, and industrial-strength fans and dehumidifiers remove the residual moisture from the air. To make the environment safe for humans and pets, technicians clean and sanitize the structure. Then, repairs, restoration, and reconstruction are implemented to return life to normal as soon as possible.

What is secondary water damage?

Damage from prolonged exposure to water and moisture after the initial water intrusion event is referred to as secondary water damage. It can begin almost immediately after the initial water intrusion. The main causes of secondary damage include delays in mitigating the initial intrusion and undetected or hidden water leaks. Failure to completely remove water and moisture can also result in secondary water damage. Qualified, reputable property damage restoration specialists are able to minimize or prevent secondary damage.

Examples of secondary water damage include:

  • buckling floors
  • swollen molding and baseboards
  • cracked plaster and warped drywall
  • wood rot
  • mold and mildew

Some instances of permanent secondary water damage include wood rot which must be removed and replaced. Carpeting contaminated with mold, mildew, or sewage must be removed and replaced. If warped flooring is dried quickly and returns to its normal shape, it may not need to be replaced.

Unfortunately, secondary water damage is often permanent, more time-consuming, and substantially more expensive to deal with than primary water damage. The mitigation of primary water damage is often less costly and less time-consuming than the repair, replacement, or reconstruction services required for secondary water damage.

An understanding of the differences between primary and secondary water damage helps homeowners, property managers, and businesses grasp the crucial importance of the following steps:

  1. Pre-qualification of a property damage restoration company before a disaster strikes
  2. Mitigation of the initial water intrusion at its source either before or soon after the property damage restoration crews arrive
  3. Notification of the pre-selected water damage restoration company
  4. Rapid response and arrival on scene by the damage restoration team
  5. Immediate initiation of the water removal, drying, and dehumidifying process
  6. Implementation of the water damage restoration project

The consequences of a DIY water damage restoration project

A DIY water damage restoration project often involves delayed water removal, drying, and dehumidification. Precious hours can be lost securing the necessary equipment. These delays can result in extensive secondary water damage. Efforts to save money in the short term may lead to damages that are substantially more costly and time-intensive to repair.

Further details about SERVPRO of Carrollton’s water damage restoration services can be found by contacting the office by email at office@SERVPRO10952.com or by phone at (972) 446-0383.

How Does Storm and Flood Damage Affect a Home or Business over Time?

2/9/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights the importance of dealing with water damage as quickly as possible to prevent long-term effects of storm damage on Carrollton, TX, homes.

SERVPRO of Carrollton provides water damage and flood restoration services to homes and businesses exposed to a constant barrage of natural forces that act in concert to cause structural damage. Severe weather brings high winds, heavy rain, hailstones the size of golf balls, and lightning. These elements take their toll on a structure. A stalled tropical storm can linger in a region for days, dumping torrential rain that eventually finds its way into a home. Even if there are no apparent water leaks, the high humidity moistens upholstery, furniture, flooring, clothing, leather goods, and items stored in the attic, elevating the risk of a mold infestation or mildew.

The modern home is a well-insulated and tightly sealed structure with numerous potential water intrusion points, but severe weather can compromise the structural integrity of a house, resulting in water leaks.

Potential water intrusion points

1. Damaged or displaced shingles

Shingle damage may not be recognizable to the untrained eye. However, lifted shingles and hail-damaged shingles can allow a water intrusion.

2. Roof vent leaks

If properly installed and maintained, roof vents will not leak. Improper installation vents may not leak under normal conditions. However, during periods of heavy rain and high winds, the shoddy installation may lead to roof leaks. Also, lax maintenance may allow the vent seal to become compromised and leak.

3. Chimney leaks

Chimneys require regular maintenance for both proper functioning and preventing water leaks. Brick and mortar chimneys are porous and can wick water into a home. The solution is to have a professional apply a sealant to the structure.

4. Clogged gutters

Severe weather can cause gutters to become clogged with leaves and sticks. Overflow from the gutters can damage soffits, or worse, leak into the attic. Wood rot and mold become serious issues.

5. Window and door leaks

Broken panes, aging caulking, wood rot, or damaged siding can allow water to leak around windows and doors. In most cases, the windows will keep out unwanted moisture. However, hail can damage the windows or the siding near the windows, allowing water to leak into the home. Heavy rains in combination with high winds may exploit weaknesses in window construction or improper installation.

6. Garage door leaks

Heavy rain accompanied by high winds can find its way into the garage. A heavy thunderstorm can overwhelm a drainage system, resulting in a micro-flood involving only a few homes along the same street.

7. Flooded crawl space or basement

Improper grading and drainage around the foundation of a home can lead to storm damage. The slope around a house should be one inch per foot up to ten feet away from the home. In most cases, this grade will keep the crawl space or basement dry. Excessive rains can cause localized flooding that overwhelms the grading and inundates the crawl space with water.

8. Trees and roots

Trees pose a triple threat for the homeowner. Leaves from the tree can clog gutters, causing water and debris to overflow into the attic. A limb can break off and puncture the roof, or the entire tree can fall onto the house. In addition, tree roots can cause havoc with a foundation, resulting in a flood in the crawl space or basement.

From the ridge vent at the roof’s peak to the house’s foundation, a home has many potential water intrusion points. No structure is immune to the effects of storm damage and flooding. The damage might be sudden and catastrophic, as in the case of a tornado, tropical storm, or flash flood, or the water intrusion might be incremental and slow.

Long term effects of storm and flood damage on a home

If leaks are not quickly identified and repaired, the long-term effects of secondary damage can exceed the remediation and repair costs of the original water intrusion. A roof leak can cause support beams in the attic to rot and weaken the overall structural integrity of the roof. Mold can develop in the insulation.

Wiring can corrode from constant exposure to moisture. If left unchecked, a leak around the windowsill can cause the baseboards to swell and the flooring to buckle and rot. A foundation leak that permits water to flow into the crawl space during thunderstorms can undermine the foundation while at the same time fostering the growth of mold. From top to bottom, the long-term effects of storm damage can make a Carrollton, TX, home unhealthy and less valuable.

Trust the experts at SERVPRO of Carrollton for flood and storm damage restoration services. Available 24/7, 365 days a year, they arrive at the damaged home or business in about an hour. Powerful equipment quickly extracts the water, and dehumidifiers remove the remaining moisture and humidity in walls, flooring, and ceilings. Technicians use the latest cleaning techniques and the best EPA-approved disinfection, sanitization, and deodorization solutions. The knowledgeable staff can handle the insurance claims process from beginning to end.

Contact SERVPRO of Carrollton for more details about flood restoration in Carrollton, TX. The office can be reached by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

What Homeowners Should Know About Flammable Clothing to Avoid Injuries and Fire Damage

2/9/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton urges homeowners to wear safe clothing when around an open flame so that fire damage can be avoided.

SERVPRO of Carrollton knows firsthand the impact COVID-19 is having on the frequency of home fires and fire damage. Many people continue to work, study, cook, entertain, and play at home. With so much activity around the home, it is no wonder that residential fires have been on the rise.

Lifestyle has shifted over the last several years. Work, leisure, and entertainment are more centered around the home. Fire pits, outdoor fireplaces, grills, smokers, deep fryers, tiki torches, backyard bonfires, and intimate campfires are growing in popularity. The easing of travel restrictions and a widespread return to school and the workplace have not diminished the enjoyment friends and family experience sitting around a cozy campfire.

However, this time with loved ones comes with risks. Over 5,700 grill fires occur on residential properties each year, and almost 20,000 people per year went to hospital emergency departments suffering from injuries related to grilling or barbecues in 2014-2018. Nearly 10,000 of these injuries were burns. In 2017, an estimated 5,300 people received burns from outdoor fire pits or heaters. About one-fourth or about 1300 of these victims were children under the age of five.

For several years, outdoor fire pits and fireplaces have been favorite design elements in the residential backyard, according to surveys conducted by the prestigious American Society of Landscape Architects.

The continued popularity of outdoor cooking and casual engagements around fire means homeowners and families need to know about flammable clothing to avoid injuries and fire damage.

Grilling the evening meal and relaxing around the fire pit involves being close to an open flame. During the grilling process, cooks will often have flames licking at their hand and forearm while they reach to reposition or flip items on the grill. If the chef lingers for a moment too long, burns can be sustained on the unprotected hand and forearm. If the cook is wearing a long sleeve shirt, sweater, or jacket, the apparel could ignite, causing serious bodily injury.

Burning wood tends to generate sparks, which can ignite clothing or other flammable materials and substances. Some sparks fly upward while others pop outward from the flames. If a fire screen is in place, the onlookers are somewhat protected from sparks, but this screen must be removed to add new logs. Onlookers sitting around the fire pit are most vulnerable when the screen is removed and firewood is being added.

Caution should always be exercised whenever people are gathered around an open flame. Considering the flammability of clothing is one way that hosts and houseguests can lower the possibility of a fire damage disaster.

Tip: Know the chemical makeup of the clothing.

Some clothing and other textiles may be very flammable. While all clothing can burn, certain fabrics can be more dangerous than others. For instance, never wear acrylic clothing near the open flame of a fire pit, campfire, or bonfire. Take note of the product’s flammability, and read the manufacturer’s label or request the salesperson provide the information.

Tip: Pay attention to the structure of the piece of clothing.

The texture and structure of the material play an important part in how the piece of clothing will burn if it catches on fire. Lightweight, thin fabrics that allow a generous amount of airflow can more easily ignite, and once ignited, the clothing burns quickly. Materials manufactured with a porous, coarse, or woolly surface more readily ignite and burn than materials with a smooth, nonporous surface.

Tip: Loose-fitting and billowy clothes are a fire hazard.

Flowing, billowy clothing has an increased surface area, making it easier to come in contact with an open flame. Wide, drooping sleeves are hazardous to wear when grilling fatty foods that create large, licking flames. A flowing dress or a lightweight or trailing scarf puts the wearer at risk. Some costume designs may put children at risk if the costumes are worn near an open flame.

Tip: Wool and modacrylic are relatively safe to wear around a fire.

Thick wool does not readily ignite, and if it does catch fire, it will put itself out fairly quickly. Modacrylic is very flame-resistant.

Tip: Cotton and linen are fire hazards around an open flame.

Clothing made of cellulose fibers such as cotton, linen, and viscose are very flammable and burn very quickly unless treated with a flame retardant.

Tip: Polyester and nylon (polyamide) melt and pull away from the flame.

In combination with other fibers, nylon and polyester present a fire danger. When exposed to fire, the melting fabric can cause deep burns.

Tip: Avoid wearing acrylic while near an open flame.

Though difficult to ignite, acrylic burns vigorously, and the fibers melt and drip, causing deep burns. Acrylic should not be worn around a fire pit or bonfire.

Tip: If clothing catches on fire, immediately stop, drop, and roll.

The stop, drop, and roll protocol cuts off the airflow to the clothing, readily extinguishing any flames.

The professionals at SERVPRO of Carrollton encourage homeowners to be careful when grilling or enjoying time around a fire pit or bonfire. If fire damage occurs, the SERVPRO team is available 24/7, 365 days a year, to provide a rapid response. Prompt response times enable the fire damage restoration process to begin immediately, reduce secondary damage, and return life to normal as quickly as possible. SERVPRO of Carrollton can handle the insurance claims process from beginning to end, relieving the homeowner or business of the headache.

For more information about fire damage cleanup in Dallas, TX, and surrounding areas, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

Little Known Kitchen Hazards That Can Cause a Fire Damage Disaster

2/1/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights five kitchen fire damage risks that homeowners should know about.

SERVPRO of Carrollton confronts and overcomes the unique challenges and dangers presented by a fire damage cleanup and restoration project. On scene within an hour of the customer’s initial contact, the crew’s training and discipline take charge as they inspect and assess the situation and execute a well-coordinated cleanup and restoration plan. SERVPRO of Carrollton explains kitchen fire damage risks that the homeowner should know about. The goal is to prevent a fire damage disaster from ever happening.

According to the National Fire Protection Association, most house fires occur in the kitchen. This statistic reflects the activities that take place in this important room in the home. Appliances such as the oven, stovetop, microwave, crockpot, countertop grill, air fryer, deep fryer, coffeemaker, and toaster operate at temperatures high enough to ignite flammable materials found in the home. The food being cooked, the cook’s clothing, and the appliance itself can all catch fire, causing fire damage and potential injuries.

Listed below are some less well-known causes of kitchen fires that homeowners need to know about in order to stay safe.

#1. Spontaneous combustion

Certain chemicals in a material can react together, resulting in the generation of heat. The temperature may increase to the point where the material spontaneously combusts and bursts into flames. Spontaneous combustion can occur when items such as sawdust, compost, or oil-based products are stored improperly. For instance, if the internal heat created by a kitchen compost container is not allowed to escape, spontaneous combustion could occur. However, such cases are rare. Keep the compost pile turned and moist for the best results.

#2. A grease-coated stove

A clean stove is a safer stove. A stove coated with grease and other flammable grime presents a fire hazard that could allow a small kitchen fire to get out of control very quickly. Take a minute to wipe down the stove and the countertop near the stove. Clear the area around the stove.

Before turning on the heat, make sure napkins, paper plates, paper towels, dishcloths, and flammable cooking ingredients (cooking liquors such as bourbon, sherry, rum, etc.) are kept at a safe distance from the stove.

#3. A propane tank

A propane tank used for the grill should not be stored inside the home because the tank can leak when not in use. A small shed or storage closet in the garage is not the best and safest place to store a propane tank. If a small leak accumulates, it can ignite with a spark from an outlet or an arc when an appliance cycles on. The best place to store flammables is in a sheltered area located at a safe distance from the house or other detached structure. The flammables need to be protected from the elements and kept well-ventilated to prevent the ignition of leaked propane or fumes.

#4. Dust

Dusting is an important chore around the home, especially in the kitchen with so many heat sources. Most people think of dust bunnies as hiding under the bed, dresser, and sofa. In the kitchen, dust can create a hazardous situation involving fire risks. Dust bunnies can ignite if exposed to a spark from an electrical outlet. Regularly clean dust build-up, and remember to dust behind and under refrigerators and freezers. Also, clean under the oven, another favorite hiding place for dust bunnies.

#5. Flour

Flour can create a kitchen fire hazard. Air-born flour dust can combust under certain cooking conditions in the kitchen. Non-dairy creamer, dried milk, spices, and other powdered food substances can readily ignite in a cooking environment. The open flame from a gas oven or stovetop burner presents an elevated risk when these types of consumables are in use. The tiny dust particles burn very quickly and efficiently from all exposed sides. The dust particles have the potential to flare up much like gas fumes when exposed to an open flame.

A house fire creates a complex damage scene involving fire damage, smoke damage, and water damage. Combustion causes chemical reactions that make a fire scene very toxic for humans and pets. Cleanup and restoration require training, experience, special cleaning techniques and products, and personal protective gear (PPG).

The professionals at SERVPRO of Carrollton can clean, deodorize, and restore a fire-damaged property as if the fire had never occurred. A DIY fire damage restoration project is not advised.

Trust the restoration experts at SERVPRO of Carrollton for fire damage cleanup services in Dallas, TX. The company offers twenty-four-hour rapid emergency response, 365 days a year.

Contact the team at SERVPRO of Carrollton by phone at (972) 446-0383. The damage restoration company can also be contacted by email at office@SERVPRO10952.com

How a “Minor” Water Leak Can Result in a Major Water Damage Disaster

2/1/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton dispels myths relating to supposedly minor water leaks.

The water damage restoration team at SERVPRO of Carrollton wants homeowners, property managers, and business owners to realize there is no such thing as a “minor” water leak.

The Myth of the “Minor” Water Leak

There is nothing “minor” about a minor water leak. A seemingly insignificant drip under the bathroom sink can expand into a major water damage disaster.

  1. Over time, a small leak adds up to a large quantity of water. One drop of water per second per day is a little over a gallon of water. A fine stream of water flowing at a rate of one gallon per hour wastes 720 gallons over a month.
  2. A small, unnoticed leak can cause a significant water damage disaster. A minor roof leak can collapse a ceiling, while a dripping pipe in the basement can lead to a black mold infestation. An occasional leak in the bathroom can cause wood rot to the extent that the toilet eventually falls through the floor.
  3. A small leak can add up to a large sum of money in water damage restoration costs and wasted water. According to HomeAdvisor, “The average homeowner spends between $1,210 and $5,158 to restore or repair water damage, with an average of $3,183.” 
  4. A minor water leak can keep a thirsty colony of termites thriving in the hot, dry Texas summer months.
  5. A home inspection provides the opportunity to discover water damage from a minor water leak. When a home goes on the market, the damage can reduce the house’s selling price by thousands of dollars.

As soon as a “minor” water leak is discovered, it needs to be immediately repaired. Delays in taking care of even the smallest leak, a pinhole leak, can have serious consequences.

Causes of Minor Water Leaks

Some causes or sources of leaks only yield small amounts of water. A defective seal may only release an intermittent drop of water from a sink drain. A loose plumbing connection may permit a narrow stream of water to flow from the joint. The HVAC condensate pan may leak very slowly at first, but as the rust corrodes the pan, the flow may increase.

Over time, copper pipes can corrode and develop pinhole leaks, which are difficult to detect because the water flow is so minute. Excessive water pressure can push small amounts of water through weak plumbing joints that otherwise would not leak under normal water pressures. Sudden and dramatic changes in air temperature can weaken joints and pipe connections leading to small leaks. These leaks may disappear when temperatures return to normal.

Homeowners must be vigilant of and attentive to the signs of small water leaks. When a leak is discovered and immediately repaired, the damage may be minimal.

Detection: The Main Problem With Minor Leaks

Minor leaks are so tiny that they escape notice until enough water has escaped to attract the homeowner’s attention. A plumbing connection emitting one drop of water per second will deposit a little over a gallon of water per day somewhere in or under a home. It may take a day or two for the homeowner to spot the evidence of the leak. A wet spot on the floor, a water stain on the ceiling, or a musty smell in the laundry room may hint at a problem. A dripping or hissing sound may be a telltale sign of a tiny leak somewhere in the house.

Leaks may be hidden behind a wall, under the floor, inside a sink cabinet, in the attic, or under a tub or shower stall. Over time, the leak will eventually reveal itself, but the damage will already be done. Peeling paint, warped flooring, ruined sheetrock, rotting wood, a wobbly toilet, a musty smell, mildew, and blotches of mold leave evidence of a clandestine leak.

On the other hand, a burst supply line can hardly go unnoticed by the homeowner. Water spews out at 7 gallons per minute under high pressure. The collision of the water with a wall, the floor, or the appliance makes a loud hissing noise. In minutes, dozens of gallons of water are streaming across the floor or cascading from the ceiling. The evidence is hard to miss.

For water damage cleanup and restoration, trust the knowledgeable, experienced, and certified professionals at SERVPRO of Carrollton. Contact SERVPRO of Carrollton to learn more about water damage cleanup services in Farmers Branch, TX. The office can be reached by email at office@SERVPRO10952.com or by phone at (972) 446-0383.

Answering Business Owners’ Questions About Flood Insurance and the Damage Restoration Process

2/1/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton provides answers to questions business owners frequently ask about insurance coverage for flooding, as well as flood restoration services.

When a natural disaster such as flooding strikes, business owners need immediate flood restoration services to get their company up and running. The team of professionals at SERVPRO of Carrollton answers frequently asked questions that business owners commonly have about flood insurance coverage and flood restoration services.

A natural disaster can devastate a business. Production, sales, and service are interrupted while equipment, raw goods, and inventory can be damaged or destroyed. A massive natural disaster such as a hurricane or the recent freeze of February 2021 immobilizes an entire supply chain. With the economic challenges stemming from the pandemic shutdown, an additional disruption of the revenue cycle may shut the doors of a business.

Margins have never been tighter. Clarity about what a commercial property damage policy covers is crucial for continued business success. Damage resulting from certain types of natural events is usually covered by commercial property insurance. Lightning and wind are two examples. Damage caused by other types of natural events, such as flooding, is not typically covered under a standard policy. A special policy is required if protection from flood damage is desired.

The Q&A below sheds light on commercial property damage coverage. The goal is to assist business owners in determining whether expanded coverage is needed.

Flood Insurance FAQs

Q: Is flood coverage included in a standard commercial property insurance policy?

A: Flood damage caused by a storm surge from a hurricane or tropical storm generally is not covered under a standard commercial property damage policy. Hurricane-generated storm surge damage also is outside the coverage parameters of the Commercial Package Policy (CPP) or a Business Owners Policy (BOP). Coverage for flooding can be procured through the National Flood Insurance Program (NFIP) provided by the Federal government.

Q: What does flood insurance cover?

A: Damage to a structure or structures and their contents caused by the flood is covered by flood insurance. Losses stemming from the following situations are covered by Federal flood insurance:

  • Severe or prolonged precipitation
  • Overflow from streams or rivers
  • Hurricane-generated storm surge
  • Snowmelt
  • Clogged or blocked storm drainage systems
  • Ruptured levees or dams or other similar causes

Certain specifications must be met for the event to qualify as a flood. The floodwaters must cover at least two acres or impact at least two properties. Standard commercial property damage insurance will cover water damage if the water originates from above. A standard commercial property damage policy will generally cover gutter overflow from rain or melting snow that leaks onto inventory and damages it.

Q: What is not covered by flood insurance?

A: Property outside the building generally will not be covered. Damage to company vehicles can be included in the optional “comprehensive” portion of a business’ vehicle insurance. Losses stemming from business interruption are not covered. Loss of use of the insured property is also outside the scope of flood insurance.

Q: Is the purchase of flood insurance mandatory?

A: Purchasing flood insurance is mandatory if:

  • the commercial property is in a high-risk flood area
  • the business has a mortgage from a federally regulated or insured lender

Q: How does a business owner determine the risk hazard for flood damage?

A: The primary factor in determining a business’ risk of flood damage is location. Flood map search tools will help the business owner or manager identify whether the location is in a flood zone. The location of equipment, machinery, and inventory must be factored into the risk analysis. If the area where the equipment and inventory are located is vulnerable to flood damage, the risk of damage is elevated. Likewise, any items of value stored on the ground floor of a building located in a flood zone are at risk.

Q: Where can flood insurance be procured?

A: Flood insurance coverage from the National Flood Insurance Program (NFIP) can only be obtained through an insurance professional.

Q: How long does it take to get flood coverage?

A: The policy goes into effect at the conclusion of a 30-day waiting period after the date of purchase.

Q: Does a National Flood Insurance Program (NFIP) flood policy cover mold?

A: Yes, but each case is evaluated on its own merits. Pre-flood mold/mildew conditions are excluded from coverage.

Q: How much flood coverage can a business purchase?

A: Commercial flood insurance provides:

  • up to $500,000 of coverage for flood-related damages to the building
  • up to $500,000 for contents

Q: What if more coverage is needed?

A: A business can purchase excess insurance coverage for the purpose of rebuilding a property valued above NFIP limits. The excess coverage policy includes protection against business interruption.

Q: What is the best way to be prepared for a potential flood or storm damage disaster?

A: SERVPRO of Carrollton advises business owners to consult with a local insurance professional about the business’ insurance needs. If the physical location of the business warrants obtaining flood insurance from NFIP, the insurance professional can take care of the process from start to finish.

A proactive approach to flood restoration services involves pre-qualifying a damage restoration company before a disaster strikes. SERVPRO will work with a business to create a plan of action in case of a flood disaster. This Ready Plan includes information, preparation, training that will put a company in the best position to deal with a flood damage disaster. The crews at SERVPRO of Carrollton stand ready 24/7, 365 days a year, to serve clients when disaster strikes.

For more information about commercial damage restoration, contact SERVPRO of Carrollton by emailing office@SERVPRO10952.com. The team can also be contacted by phone at (972) 446-0383.

IICRC Standards and what it means to our clients.

1/30/2022 (Permalink)

SERVPRO of Carrollton and Bent Tree is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Five Common Causes of Commercial Property Water Damages.

1/21/2022 (Permalink)

A commercial property can sustain damage from many sources. Here are the five most common causes of water damage, from a broken pipe to sprinklers, toilets, and drainage, along with tips for mitigation and preventing damage from recurring.

1. Broken Pipes

A pipe break can cause extensive damage in a short period of time. Shut off the water and contact a plumber for water repair. An owner may also want to call a damage mitigation company and notify the insurance company. Even if a broken pipe is not a covered peril, the damage that it causes should be covered.

2. Fire Sprinklers

Sprinkler systems can accidentally activate or leak. Unless there is a fire, an owner or manager should shut off the water and contact the sprinkler company. Have sprinklers regularly inspected and maintained to prevent accidental activation.

3. Toilet Overflow

Toilet backups and overflows are caused by sewer blockages, supply line issues, or broken components. In addition to regular maintenance, a facility manager may want to post signage about which materials should not be flushed and provide trash containers in stalls.

4. Sewer Backups

A sewer backup may be caused by a blockage in the line from a building or in municipal mains. Either way, it is important that a commercial building have a functional sump pump. Some structures may also have a back flow valve. Test flood prevention systems on a regular basis.

5. Ineffective Drainage

A drainage system should be cleared at least twice a year. The landscape should also be graded to direct runoff away from the building. An owner may want to have landscaping modified to prevent flooding.

These are the most common causes of water damage to commercial buildings in Far North Dallas. 

If a broken pipe or any other system results in damage, the owner or facility manager should contact a mitigation and restoration company.

Faster to ANY size disaster!

1/21/2022 (Permalink)

Why is Fast Response So Important?

When it comes to water damage, experts such as the Environmental Protection Agency agree that the first 24 to 48 hours are critical for the prevention of permanent damage.

In one study, wet drywall that was left untreated for 48 hours already showed evidence of microbial growth.

That’s why you need a water damage contractor who will get on the scene quickly, assess the extent of the water damage in your flooded house, and begin the important first step of water damage remediation, which is to remove as much of the water as possible.

Water removal may include water extraction, and or removing and discarding wet building materials such as carpet and carpet pad, sheetrock, and insulation.

Once the water has been removed from the affected areas, drying equipment, including high-efficiency dehumidifiers and commercial air movers, can begin pulling the remaining moisture from the structure and the air.

The sooner all this is done, the less permanent damage will occur, and the less need there will be for water damage repair.

The water damage restoration company should take moisture readings in all affected areas throughout the drying process to ensure that everything is thoroughly dry before they begin repairing any water damage.

It is important that the moisture levels are also monitored in hidden areas, such as wall cavities and behind cabinets, to ensure that there is no remaining moisture to promote microbial growth.

The success of water damage remediation is greatly affected by how quickly it is begun. A water damage restoration company in Carrollton, TX.

A company whose phones are answered day or night by their staff, not an answering service, and who can have a truck in route to you immediately to begin the water damage clean up, will make your life a lot easier.

Helpful tips to reduce damage during a Winter storm.

1/19/2022 (Permalink)

Although it doesn’t happen often in North Texas, February of 2021 will long be remembered as a period of extended days with temperatures that fell below 32 degrees F.

In 2022, we have already experienced a few days of below freezing temperatures. If you haven't already done so, it's time to take steps to help prevent your water pipes from freezing. 

Here are some helpful tips for preventing frozen water pipes:

  • Keep your house at a warm, consistent temperature both day and night.
  • When you know temperatures will be dipping below freezing, allow both hot and cold water to run in all the sinks at a slow, constant drip. It only needs to trickle, and that tiny amount of water will keep the water moving through the pipes and prevent them from freezing.
  • Open up the cabinet doors in the bathrooms and kitchen. This will allow the heat from the home to circulate and warm up the pipes.
  • Keep the garage door closed to keep garage pipes from freezing.
  • If you leave your home for extended periods of time, do not set your thermostat lower than 55 decrees.
  • If you do end up with frozen pipes that haven’t ruptured, a hand-held hair dryer or heat lamp can thaw them.

If you do have water damage as the result of a frozen water pipe, call SERVPRO® of Carrollton and Bent Tree at 972-446-0383 for your water restoration needs.

We also offer reconstruction services!

Smoke Detectors

1/19/2022 (Permalink)

It’s good to replace the batteries in your smoke detectors every twelve months, but you should also consider replacing the smoke detectors in your home or business if they are more than 10 years old.

Most smoke detectors contain some electronic components, and after 8-10 years the alarm sensors wear out. At that point, the entire unit should be replaced. When you replace the unit, write the purchase date on the inside cover, so that you’ll always know when you purchased that unit.  

Generally a smoke detector will let you know if the battery is low. If the smoke detector keeps chirping or there is a blinking red light you might need to change the battery. The smoke detector red light could also indicate that it is over 10 years old and needs to be replaced. A hard wired smoke detector with a red blinking light could indicate there is a problem with the wire connection.

A smoke detector in good working order is an essential component of your home's safety equipment and having at least one smoke detector means that you, your family and your home are safer. 


Commercial Properties can be at risk to Damage from Water because they are Vacant.

1/11/2022 (Permalink)

As an owner of a commercial property, like an apartment complex or retail space, you want to make sure any water damage is taken care of quickly.

So, call our licensed, bonded and insured technicians today and we will arrive within an hourto begin implementing services. Please call us at 972-446-0383.

Prepare for Power Outages In Your Building During Storms

Our techs want you to be aware that storms and other severe weather can overload your power grid, causing power outages and blackouts.

You can prepare for this by installing a standby generator, which will allow you to continue to have some electricity to run the essentials if a storm does cause you to lose power.

Having a generator in the building can even reduce your chances of incurring flood damage because it will keep your sump pump running during heavy storms.

Generators are installed outside your property and powered by liquid propane or natural gas. It is then wired directly to your household’s electrical system, allowing it to automatically restore power within seconds of an outage.

If it seems too expensive to buy a large generator, you can opt for a smaller, portable one. They’re fueled the same way as the permanent ones, and are powerful enough to keep a few appliances and lighting up and running.

If you experience a power outage and find yourself dealing with subsequent leakage or flooding damage, call our commercial property damage Dallas techs and we will begin same day services to get your building cleared of all moisture.

Make sure that your commercial insurance coverage meets the minimum limits for any event that might occur during a storm or freeze.  

Do you have an emergency kit in your home?

12/27/2021 (Permalink)

One thing that really hit home during last Winter"s freeze was how quickly you may need items to keep warm and survive without power.  We compiled a small list to share:

  1. Water, 1 gal per person per day
  2. Food, 3 day supply per person 
  3. Can opener (manual!)
  4. Flashlight, batteries, back up phone charger
  5. First aid kit, hygiene items
  6. Matches
  7. Cash
  8. Emergency phone numbers
  9. Candles and lanterns
  10. Blankets
  11. Long Underwear or Extra Layers of clothing
  12. Generator available

We hope that the Winter Freeze of 2021 was a once in a life time event in Texas.  

If it isn't though, we will be ready!  

You can always call us if you need emergency assistance for a broken pipe, water leak, toilet overflow, and general clean-up.  We are available 7x24x365.


Understanding the cleaning processes after a fire damages your home.

12/27/2021 (Permalink)

Whenever a fire burns inside a home, there are several different types of damage that possibly happen; each requiring a unique approach to clean and restore. Smoke coming from the fire can leave behind soils, soot residues, and foul smells. Understanding what cleaning techniques are used during fire remediation can make the process less stressful.

How SERVPRO addresses fire damage

While some items may get removed and replaced after a home fire if they’re not salvageable, SERVPRO's fire damage technicians attempt to restore and clean materials and contents whenever possible. If we use the right chemicals, we can clean and restore items that receive damage from smoke.

When addressing soot left behind from a fire, we often use multiple methods to remediate the damage. Soot coming from burning different fuels has different compositions; some soot residues are hard to remove whereas some are easily wiped off. Some surfaces soot does not adhere well and can be easily cleaned. Other material surfaces with certain types of soot and cleaning are nearly impossible.

Having fire remediation training allows our technicians to know how to address fire damage with the best approaches possible.

Three methods of cleaning soot

When cleaning soot off different types of walls, there are three primary methods. The three main cleaning methods for removing smoke damage are dry cleaning, wet cleaning, and peroxide-based cleaning.

For non-grease-based soils, dry sponges seem to work well in most instances. The sponge is designed to attract soot residues so that they stick to the sponge instead of the walls, removing the soot more easily. In some scenarios, wet cleaning methods work better. For wet cleaning, SERVPRO uses soapy water and rags to scrub the walls and ceilings of homes.

Wet cleaning works best when cleaning painted, wood or metal surfaces. This method works with heavy dry ash or soot residue and light to heavy oil-based residues. When cleaning specific materials, peroxide-active cleaning methods get utilized, based on the discretion of the fire remediation specialist. Peroxide cleaning works when removing soot from acoustical ceiling tiles.

Working with a remediation specialist provides better results

Fire remediation cleaning processes vary based on the situation, the kind of materials being dealt with, and the extent of the damage. Working with a fire remediation specialist provides professional guidance to get the job done. For professional assistance removing soot, call SERVPRO of Carrollton and Bent Tree at 972-446-0383, 24/7.

We’re here to help you recover when you experience a fire in your home.

What can cause a sump pump to fail?

12/20/2021 (Permalink)

Between 1996 to 1999, 99% of US counties suffered a flooding event. In Fort Worth, Texas alone, nearly 600 flooding events have devastated the city during this time period. While sump pumps in homes have helped to ease the issue of basement floods, some homeowners were likely burdened with common issues pertaining to sump pump problems. 

Sump pumps serve as the first line of defense against basement floods. But if they have faulty functioning, then you might end up with a destroyed basement that will require water damage restoration.

To get familiar with common sump pump problems, continue reading below.

Why do Sump Pumps Fail?

Before you learn about the common sump pump problems, it’s important you understand why your sump pump is failing to begin with.

Sump pumps are composed of many intricate parts that are prone to malfunctioning. And because there are many different models and types sold on the market, it’s probable that you will own one that’s cheaply made. Also, besides use and brand type, improper installation can also cause a sump pump to break.

So What Are the Common Sump Pump Problems?

There are quite a few common issues that can occur with sump pumps. They include:

Overwhelmed Pumps

No matter their design, a single sump pump is not powerful enough to take on a flooded basement. Because of this, they can be overwhelmed due to the large amounts of water pouring in.

No Water Entering the Pump

If your sump pump isn’t taking in any water, this is often a sign that your pump wasn’t installed correctly. Or it can even be because your sump pump isn’t linked to a drainage system.

Clogged Pump

It’s important that your sump pump has a lid. Without one, it will become clogged and dirty over time. Eventually, your pump will become slow or it will stop working entirely.

Power Loss

A sump pump that loses power can leave your basement vulnerable. 

When a powerful rainstorm happens, it has the potential to knock down power lines. As a result, your home loses power and your sump pump will not function.

Sump Pump is Continuously Running

If your sump pump is running too much, no matter how harsh the weather, you should consider hiring a professional right away for assistance. An overworked pump can burn out due to consistent flooding or because of a broken or missing valve.

Frozen or Clogged Discharge Lines

Discharge lines are what allow a sump pump to function properly as they dispel collected water. When these lines are frozen or clogged, your pump’s system will begin failing.

Call SERVPRO for Water Damage Restoration Services

With the dangers that can happen with a broken sump pump, it’s very likely that water damage will occur in your home. But don’t worry, SERVPRO is more than happy to provide its Carrollton water damage restoration services. With our years of experience, we feel more than confident that we can help you.

Call us today at (972) 446-0383. 

Six Tips to Safely Weather Winter Storms That Result in Storm Damage in Carrollton, TX

12/13/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains how residents can stay safe when a winter storm causes storm damage in Carrollton, TX.

SERVPRO of Carrollton recognizes the importance of being prepared to deal with storm damage caused by a winter storm. When the temperatures dipped below zero and the power grid collapsed in early 2021, the staff and technicians at SERVPRO of Carrollton endured the difficulties and overcame challenges as they provided storm damage cleanup and restoration for their Carrollton and North Dallas neighbors.

With a temperature of -2°F, February 16, 2021, was the second coldest day on record for the North Dallas area. Waco endured eight straight days of subfreezing weather. Large swaths of southeast Oklahoma and eastern Texas braved temperatures below -10°F to -20°F during the February 2021 freeze event. Five million Texans were without power, some for several days. Fifteen million residents were without water. Food banks were exhausted almost immediately.  The Texas freeze of February 2021 may go down as the “costliest disaster in Texas history,” exceeding the $125 billion from Hurricane Harvey in 2017.

The catastrophic freeze event of 2021 highlights the importance of knowing how to stay safe during a winter storm that brings dangerously low temperatures, power outages, food shortages, and no running water.

Start by making the home a safe haven from the cold weather. The house will provide protection from the snow, sleet, rain, and frigid wind. Each of the tips listed below may seem small and inconsequential, yet when taken together as a part of a comprehensive survival strategy, these tips can help Carrollton, TX, homeowners stay safe.

1. Food and water

The average American family has less than a week’s supply of food. FEMA recommends having at least a 72-hour (3 days) emergency supply of food and water per person. Each person needs 2000 calories and 1 gallon of water per day. Staying warm requires energy; energy requires calories. Foods like nuts, granola bars, and dried fruit are packed with energy, easy to store, and do not require any preparation or refrigeration. Leftovers store easily and will keep for days.

2. Flashlights and extra batteries

Pay a little extra for alkaline batteries that have a shelf life of five to ten years. Replace traditional flashlights with LED flashlights that last many times longer, burn brighter, and have a dim setting that extends the life of the batteries. LED headlamps allow for hands-free usage, which is important in cold weather and when walking on slippery surfaces. An LED with lower lumens will provide many hours of adequate lighting.

Avoid using candles for heating and lighting. Though they provide some heat, candles are a fire hazard, and they give off carbon monoxide.

3. Radios

Battery-powered NOAA weather radios and portable radios allow people to receive emergency information from the government and the local media. Communication is a lifeline for the stranded, distressed, and lonely. A human voice communicating helpful information and encouragement can provide the emotional strength to hang on until help arrives or the power outage ends.

4. Firewood

If the residence has a fireplace or woodstove, make sure that the area is in good working condition and the wood supply is adequate and kept dry.

5. Health and hygiene products

Stock up on medications if possible. If young children are in the home, gather a supply of diapers, wipes, and other baby-related items. Review the expiration dates on items in the first aid kit, and replace any expired items.

6. Vehicle supplies

Whenever forecasters call for a winter storm, make sure vehicles are equipped for use. Keep a well-stocked first-aid kit in the car along with flashlights and batteries. If travel is necessary, place extra blankets or a warm sleeping bag in the trunk. A backpack with water and food could save lives if the car becomes stranded.

Winter storm damage encompasses structural damage from fallen tree limbs, water damage from frozen pipes, and fire damage from an overturned candle. Trust the restoration experts at SERVPRO of Carrollton for storm damage restoration at any time of the year. The damage restoration company offers twenty-four-hour emergency service, and highly-dedicated restoration technicians serve customers even when weather conditions are challenging.

For more information about Carrollton, TX, storm damage restoration, contact the SERVPRO of Carrollton office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

Why Choose SERVPRO of Carrollton for Cleaning and Restoration Services after a Sewage Backup

12/13/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton provides sewage cleanup services for homeowners in Bent Tree, TX, and surrounding communities.

SERVPRO of Carrollton, TX, is equipped and staffed to handle any size or type of property damage restoration project. Teams of highly trained, certified, and experienced technicians are available 24/7, 365 days a year. During the holidays, water, fire, and smoke damage disasters are more frequent. Extra holiday cooking, seasonal decorations, outdoor firepits, fireworks, and extended visits from family and friends increase the risk of a property damage disaster, including a sewage backup.

Sewage Backups: Causes and Prevention

Sewer lines are designed to accommodate the free flow of wastewater into the drainage system or septic tank. When sewer lines become obstructed, the thick, black water that accumulates is a potential health hazard. The contents of the clogged sewer lines are contaminated with bacteria, viruses, and toxins that can cause severe illness if humans or pets are exposed to this toxic water.

Knowledge of the causes of sewage backups can aid homeowners in preventing a hazardous situation in the home. Listed below are important tips on how to prevent and deal with sewage backups.

Causes of a Sewage Backup in the Basement

  1. Clogs

Common causes of clogs include hair, congealed grease, or other solid materials that end up in the drains. If all toilets and tubs in the house are experiencing slow movement or backflows, the main sewer line may be clogged.

  1. Tree roots

The root structure of trees can seriously damage a sewer line. Roots can crack or crush pipes. Once roots penetrate the sewer line, they can clog the pipe.

  1. Damaged sewer lines

Some older homes have cast iron or clay sewage lines which become brittle, crack, and collapse, resulting in a blockage, leak, or backup in the house.

  1. Heavy rainfall

Large amounts of rain from a thunderstorm, tropical storm, or hurricane can overwhelm a municipal sewer system. The resulting backflow can flood homes with raw sewage.

How to Avoid a Sewage Backup in the Home

  1. Do not pour cooking oil, grease, or fat down the sink or garbage disposal.
  2. Dispose of paper products properly. Paper towels, diapers, wipes, or feminine hygiene products can clog a sewer line. Paper products described as “flushable” still do not readily break down and should not be flushed into the sewer system. Dispose of these items in the trash.
  3. Replace aging cast iron and clay pipes with modern, stronger plastic pipes.
  4. Consider removing trees that are growing on or near the sewer lateral, the line from the home to the main sewer line connection at or near the road. Secure the services of a licensed, bonded, and insured tree surgeon who has experience dealing with trees and tree roots growing on or near a sewer line for more options.
  5. Install a backwater prevention valve. This device prevents sewage backflow into a residence or business and can be installed by a professional plumber.
  6. For homes with a sewage pump, regular inspection and proper maintenance are vital for keeping the unit functioning efficiently. A battery backup is essential in the event of a power outage.

What to Do Until Help Arrives

  1. Do not add to the problem. Avoid using any water or flushing the toilet. Consider shutting off the main water line into the home to ensure no accidental discharges occur.
  2. Avoid tracking contaminated sewage throughout the home. What may have started as a small sewage backup localized to the bathroom can balloon into a cleanup and restoration project that involves the entire structure.
  3. Wear protective gear such as rubber gloves, eyewear, and rubber boots before walking through sewage water.
  4. Notify the insurance company about the sewage backup. A standard homeowners policy may not cover the incident unless endorsements for sewers and drains have been added.
  5. If the homeowner suspects that the backup is due to a problem with the main sewer system, he or she should notify the municipal authority or sewer department if the home is connected to a public sewer. An experienced, professional plumber can diagnose the problem.
  6. Ventilate the area with fresh air by open windows or doors.

Why Choose SERVPRO for Residential Sewage Cleanup

For a safe, fast sewage cleanup, Bent Tree, TX, homeowners need to enlist the services of a professional property damage restoration company. The Carrollton SERVPRO team is available 24/7, 365 days a year, and can be on-site in about an hour. Sewage cleanup requires technicians trained and equipped to address the situation. SERVPRO of Carrollton uses industry-leading cleaning techniques, disinfectants, sanitizers, and deodorizers. When the job is completed, the home is clean, deodorized, and safe for humans and pets.

To learn more about sewage cleanup in Bent Tree, TX, as well as other damage restoration and cleaning services, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

Ten Strategies for Selecting a Commercial Restoration Company in the Dallas Area

12/13/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights ten factors that property managers need to consider when choosing a commercial property damage restoration company.

SERVPRO of Carrollton understands the stress property managers undergo when a commercial property damage disaster occurs. Tenants demand results so their businesses can be up and running as quickly as possible. Time is money, and the loss of a customer can be financially devastating to a business. Listed below are ten tips to help Dallas, TX, property managers select a commercial damage restoration company that best fits the needs of the properties for which they are responsible.

How to Choose a Commercial Property Damage Restoration Company

#1. Real people

A reputable service provider will have customer service representatives who are always available and who are competent to start the restoration process moving forward in minutes. When tenants are calling about a water damage disaster, the property manager wants to speak with a person, not voicemail that promises a call back at the end of the day.

#2. Rapid response

A rapid response within an hour or less that is offered 24/7, 365 days a year, including on holidays, is a non-negotiable priority. Disasters seem to strike at the most inconvenient times. A delay of just a few hours in the response time can add thousands of dollars and days to the restoration process. Secondary advanced damage and a mold infestation can be avoided in most cases if the restoration team is able to arrive on the scene within an hour.

#3. Reliable assessment and estimate

A trustworthy company will provide the customer with a damage assessment and a detailed written estimate with digital documentation (both images and video). Look for a company that uses an industry-standard estimating software such as Exactimate.

#4. Responsible handling of the insurance claims process

Choose a company that has the capability and willingness to handle the insurance claims process from beginning to end. The property manager’s work never stops. A property damage disaster at a location may involve several tenants, adding multiple layers of complexity to the project. Hire a service provider that has staff who are trained and experienced in handling the claims process.

#5. Reasonable rates

The cost of the cleanup and restoration should reflect the nature and extent of the damage. More extensive damages should cost more to clean up and repair. Cash discounts signal trouble. Cutting costs to win a contract may result in a company cutting corners on the project. When health and safety are involved, thorough cleanup and restoration cannot be compromised.

#6. Respectful and courteous customer service

During the damage cleanup and restoration, the damage restoration company functions as an agent and representative of the property management company. Select a restoration company that has cultivated a culture of respect, courtesy, and empathy. Small business owners and managers affected by the disaster often regard their business and employees as family. For employees, their job is much more than a paycheck. Caring customer service should be a priority when selecting a property damage restoration company.

#7. Right equipment

Choose the company with state-of-the-art equipment. The right equipment for the job effectively leverages the workforce and speeds up the cleanup and restoration process. Advanced moisture-detecting technology measures and validates the proficiency of the drying process. Unacceptably high levels of residual moisture can foster a mold infestation.

#8. Relevant professional certifications

When pre-qualifying a damage restoration company, ensure they have the relevant IICRC industry certifications. A worthy company will have certifications in water, fire, smoke, mold mitigation, and biohazard cleanup as a foundation. Request a list of the company’s certifications with a brief description of each item.

#9. Restoration and reconstruction services

The property manager that chooses a company with proficiencies in both damage restoration and reconstruction services will find the project is more efficient, less time-consuming, and more cost-effective. Communication is streamlined, reducing confusion, delays, and frustration.

#10. Reviews and references

Choose a restoration with a solid relationship with customers and a favorable reputation in the community. Read both negative and positive online reviews. Pay attention to a restoration company that makes a concerted effort to resolve complaints to the customer’s satisfaction. Request references from past clients, and contact the references for personal testimonies about the quality of service. Is the company a good corporate citizen and involved in improving life in the local community?

Property managers can trust the restoration experts at SERVPRO of Carrollton for commercial water, fire, storm, and commercial damage restoration. They offer a rapid response 24/7, 365 days a year, including holidays. The local SERVPRO franchise can scale without delay to meet the challenges of any size commercial property damage disaster. The highly trained restoration technicians possess the knowledge, expertise, experience, and equipment to handle every type of disaster. A trusted leader in the restoration industry, SERVPRO of Carrollton is locally owned and operated. The technicians live in the community and care about the people they serve.

To learn more about commercial damage restoration in Dallas, TX, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com. The office can also be reached by phone at (972) 446-0383

Helping a hoarder takes compassion and empathy.

12/9/2021 (Permalink)

Hoarding often starts out as a collection of certain items or several piles of paper or garbage. Over time, especially after a traumatic event such as a death or divorce hoarding can escalate.

When dealing with a person with a hoarding disorder it is important to acknowledge that they may have an emotional attachment to the items in the home that you do not understand. Try to start with a simple clean up first such as clearing pathways and doorways.

Once you complete that then try moving on to one room at a time starting with the most frequently used rooms such as kitchen, bathroom and bedroom first.

If the hoarding problem has been going on for a number of years you may need to hire a professional to ease any family tension and make the process easier.

If you find yourself in that position please reach out to SERVPRO of Carrollton and Bent Tree for assistance.  Our staff knows how to help without creating friction between you and your loved ones.

We are Cleaning Experts!

12/6/2021 (Permalink)

SERVPRO is Here to Help!

Flu season is here and this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. 

SERVPRO can restore your property back to its pre-damaged condition.

12/1/2021 (Permalink)

Let Us Help With Your Commercial Construction Projects

SERVPRO is your one-stop shop for commercial construction. While running the daily functions of your business, the last thing you want to worry about when you have a need for restoration or reconstruction is contacting and managing multiple repair crews. We’ll work with your insurance company to restore your commercial property to help make it “Like it never even happened.”

Our goal is to complete your commercial restoration project on time and within the budget with as little downtime to your business as possible. SERVPRO has competent and experienced professionals that believe in delivering quality workmanship.

Our full-service process includes: inspection and estimating, mitigation, restoration and reconstruction. We also offer premium services for dust control and protection from COVID-19 and other contaminants using our proprietary, EPA-registered products.

Eight Fire Risks That Carrollton, TX, Property Owners Should Pay Attention To

11/23/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton warns local homeowners about possible sources of fire damage that they should watch out for.

The professionals at SERVPRO of Carrollton are prepared to handle Carrollton, TX, fire damage disasters using the latest equipment, cleaning techniques, and effective cleaning and deodorizing solutions that are safe for humans and pets.

A house fire occurs every 87 seconds in America. Annually, 358,500 households experience the stress, disruption, and inconvenience of a fire. Carrollton homeowners can improve home fire safety by recognizing potential sources of fire damage in the home.

Most homeowners are familiar with common sources of fire damage such as overloaded electrical circuits, overturned candles, and malfunctioning appliances. Other items in the home not usually associated with fire hazards pose potential fire risks. The danger lies in overlooking these potential fire hazards. Here is an explanation of these frequently overlooked fire hazards.

Hazard: Microwaves

The microwave, invented in 1955, is a staple in most kitchens. The potential for fire with this appliance is significant, yet most homeowners are not aware of the microwave’s many fire risks.  Metals and microwaves do not mix. Metal on takeout containers, in dinnerware, and in recycled paper products can cause arcing, sparks, and fire. When overcooked, popcorn can easily catch fire.

Keep the microwave clean. Only cook items that are designed to be heated in the appliance. Microwaves are high voltage, and they pose a serious fire risk when they malfunction. The best course of action when dealing with a malfunctioning microwave is to replace it. Never attempt to repair a microwave since a new unit can be purchased at a very reasonable price.

In case of a fire in the microwave, immediately shut off the power. Open the door only when the fire is out.

Hazard: Batteries

Most homeowners would not think a battery could cause massive fire damage or even burn down a home. Yet, all batteries pose a fire risk. Nine-volt batteries are the most dangerous. The close proximity of the terminals increases the risk of a short. The use of a plastic battery storage case is advised. Avoid leaving batteries lying around loose, and store batteries standing up. Place electrical tape over the terminals of each battery. All types of batteries should receive this treatment to prevent shorts and potential fires. Batteries and metal containers are a hazardous combination. Keep steel wool, aluminum foil, and keys away from batteries. Nine-volt batteries are risky enough to warrant being stored separately from other batteries.

Hazard: Light bulbs

Using a light bulb with a wattage that is too high for a given outlet – a mistake known as overlamping – can cause a home fire. Limit light bulb wattage to sixty watts. While LED bulbs are generally a cool, highly efficient solution, higher wattage LED bulbs can generate higher heat. Homeowners should be careful when handling these bulbs.

Hazard: Dryer lint

A buildup of dryer lint in the dryer vent or ductwork can ignite and become a fast-moving fire. Remove the lint from the lint screen after every load. Vent the dryer with aluminum tubing to comply with current fire codes. The lint trap captures only 25% of the lint. Clean the vent, exhaust ductwork, and area around the dryer regularly.

Hazard: Laptops

Laptops generate heat during normal operation. Make sure the cooling vents are unobstructed. Placing the laptop on the bed, couch, or chair can prevent the cooling mechanism from functioning adequately, damaging the device or causing a fire. The safest resting place for a laptop is a desk or stand.

Hazard: Stacks of newspaper and magazines

Print materials such as newspapers, magazines, and books can ignite very quickly and should never be stored close to a heat source. Store old newspapers or magazines in a cool, dry place in short stacks. If the items have little or no sentimental value, discard them immediately.

Hazard: Heating blankets and pads

Heating blankets and heating pads are excellent devices for easing pain or relieving the chill of a cold winter night. However, these devices can cause fires if they malfunction due to age, damage, or misuse.

Here are some safety tips for using a heating blanket or heating pad:

  • Carefully follow all manufacturer’s operating instructions.
  • When using a heating blanket in bed, do not leave the cord between the mattress and box spring where it may be pinched or folded.
  • Keep the blanket or pad flat when in use.
  • Operate these items on the lowest setting. Do not exceed the recommended operation time.
  • Wash the items carefully. Do not dry heating devices in the clothes dryer, and do not iron or dry clean them. These activities can melt heating wire insulation and increase the potential for fire.

Hazard: Barbeque charcoal

Practice caution when storing charcoal. The ordinary backyard grill master may not be aware that damp charcoal can ignite and start a raging fire. Store charcoal in a cool, dry place; a metal pail or garbage can with a tight lid is recommended.

An awareness of these potential fire hazards can lead to efforts to make the home safe from potential fire risks. Homeowners need not live in fear. By taking actions to make the home safe and by pre-qualifying a fire damage restoration company, the homeowner can have peace of mind. If a property damage disaster should occur, a competent, reputable company will respond 24/7, 365 days a year with highly trained technicians, advanced equipment, and EPA-approved cleaning, deodorizing, and sanitizing solutions.

For more information about fire damage restoration in Carrollton, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383. Staff can also be contacted by email at office@SERVPRO10952.com

How a Leak or Water Damage Disaster Can Draw Pest into the Home

11/23/2021 (Permalink)

Blog Summary: A hidden water leak can attract vermin and pests, and SERVPRO of Carrollton is informing property owners of this unusual sign of water damage.

The team of professionals at SERVPRO of Carrollton is available 24/7, 365 days a year, to respond immediately to water damage in Dallas, TX. Minutes count when a home or business faces a water intrusion. The scope of the disaster expands every minute that water pours through the roof or spreads through the house from a ruptured appliance supply line. In some instances, the slow leaks that go unnoticed or unresolved cause advanced secondary water damage that can lead to thousands of dollars in property damage and restoration costs. SERVPRO of Carrollton explains how water damage from household leaks can attract pests and vermin. These intruders introduce disease and other contaminants into the water-damaged area.

What Pests Are Attracted to Water Leaks?

Rodents love water leaks. Rats, mice, squirrels, and chipmunks are common types of rodents found in Dallas, TX. More than one kind of skunk also calls this area home. Raccoons and possums will sometimes join the crowd of critters looking for an endless supply of water.

A favorite hideout for these nuisance animals is the crawl space where these pests will enjoy a cool drink from a leaking pipe. Do not be surprised to see a skunk or squirrel lapping up water from a dripping spigot. On a hot Texas afternoon, a clogged gutter or downspout with standing water provides an oasis for vermin.

A water leak will also attract a legion of insects and spiders. The more common six- and eight-legged pests include termites, cockroaches, ants of every sort, mosquitoes, scorpions, spiders, and silverfish. These tiny creatures can go unnoticed, building their colonies and gaining a secure foothold in the home. The proliferation of insects and spiders may be sending the homeowner an indirect message that there is a serious water leak somewhere in the house.

What Types of Damages Can Water Leaks Do to a Home?

Water leaks under the sink and around the bathtub or shower can damage walls, ceilings, subflooring, and baseboards. If left unresolved, water leaks can cause wood rot, mold, and mildew to develop over time. Eventually, the soft, spongy floor can give way under the toilet, tub, or shower.

Pests can also cause damage, but the type of damage depends on the type of pest. Rodents and other small mammals will collect insulation and other materials to build nests, mate, and give birth. These animals have sharp teeth and love to gnaw on electrical wiring, wood, concrete, PVC conduit, and plastic plumbing. A minor leak can become a gushing torrent of water, causing thousands of dollars in water damage.

These cute, fuzzy creatures carry a myriad of diseases, mites, fleas, and ticks. Skunks and raccoons may carry rabies. A scratch or bite from an uninvited, infected house guest could cause serious health issues.

Wood-Destroying Pests

Rotting, moist wood is a favorite of carpenter ants, termites, and powderpost beetles. They love the safe, dark environment under sinks and appliances, in the crawl space, and in the attic.

Evidence of a termite infestation include:

  • paint bubbling on walls and ceilings
  • small mud-like tubes on the sides of the house
  • tiny pin-sized holes in cabinets or drywall
  • soft spots on laminate or hardwood flooring
  • fine sawdust along the baseboards

The homeowner should seek an inspection and treatment from a reputable pest control company. Any property damage or water damage should be repaired. Hire a qualified plumber to inspect the plumbing and repair any leaks.

An explosion in the population of mosquitoes, cockroaches, spiders, and silverfish may be sending a message to the homeowner that there is a water leak in the home. If water damage is discovered, contact the water damage restoration experts at SERVPRO of Carrollton. They will respond rapidly within the hour to begin the cleanup, repair, and restoration process. Secondary advanced water damage will be halted, and mold issues will be diagnosed and remediated. Cleaning, deodorizing, and sanitizing will make the home clean, safe, and fresh. The pest control company can remove the pests. SERVPRO of Carrollton can clean up the mess and restore the damaged areas.

For more information about water damage restoration in Dallas, TX, and the surrounding areas, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

The Importance of Fast Action in the Commercial Damage Remediation Process

11/23/2021 (Permalink)

Blog Summary: When a Carrollton, TX, business suffers a water, fire, smoke, or storm damage disaster, the business owner can rely on SERVPRO of Carrollton to respond quickly, even in situations that necessitate the client being placed on a waitlist.

Commercial damage restoration in Bent Tree, TX, is an essential service for businesses that have experienced water damage, fire and smoke damage, storm damage, or other property damage disaster. For commercial restoration to be most effective, the project must be started and completed promptly to avoid costly secondary damage, loss of inventory, disruption of business processes, and customer dissatisfaction.

A rapid response is always important in property damage remediation, but a commercial facility has different reasons for needing quick restoration than a residential property. For instance, homeowners want to be able to shorten their hotel stay so that they can return to their home and normal life; in contrast, business owners want to minimize the time that they are not able to conduct business. For a business, costs include not only the actual costs of the restoration project but also the loss of profit that could have been made during the time that business operations were disrupted.

An IICRC Certified Firm, SERVPRO of Carrollton is available to provide commercial restoration services 24 hours per day, 7 days per week, and 365 days per year, including on holidays. Technicians rely on their years of training and industry experience to provide a property damage restoration solution that suits the unique situation of the commercial client. Advanced equipment is utilized to thoroughly remediate the damage and enable the business to reopen.

Customer service is foundational at SERVPRO of Carrollton, whether the client needs water damage restoration at a small single-family home or fire damage restoration at a large commercial facility. When business owners or property managers work with SERVPRO of Carrollton, they are consistently pleased by the level of care and competence that the team exhibits. One commercial client wrote of SERVPRO of Carrollton’s services, “They did amazing work and worked and communicated with us successfully throughout the whole process. Thank you SERVPRO!”

How Does SERVPRO of Carrollton Manage Multiple Clients That Need Services?

In some situations, a commercial client has to be placed on a waitlist due to demand for restoration services. The increased demand can result from various factors, such as a storm that has affected businesses across the county. However, SERVPRO still delivers a rapid response that rivals the service of its competitors.

A client posted the following review of SERVPRO of Carrollton’s response to a water damage disaster that had occurred at an office building: “Our office building had a pipe break during the snowstorm.  It was a multi-floor flood. SERVPRO put us on a waitlist but responded within 36 hours, as soon as there was an opening.  There were other companies that waitlisted us but never responded afterwards. SERVPRO was very professional, thorough, and prompt. Their technicians were polite, informative, and honest. I highly recommend SERVPRO of Carrollton!!”

Can SERVPRO Provide Large Loss Restoration Services?

For large loss situations, SERVPRO of Carrollton can draw on the structure and resources of the SERVPRO Commercial Large Loss Division, which is composed of prequalified restoration specialists. Each large loss project is equipped with a commercial operations manager who supervises the process and ensures that communication and remediation are implemented rapidly and seamlessly. Having the ability to deploy highly-trained industry veterans and strategically cut expenses is part of the SERVPRO difference. SERVPRO’s large loss program has served a diverse assortment of clients from industries including property management, hospitality, the military, universities, and municipalities.

Listed below are some recent natural disasters that SERVPRO’s Disaster Recovery Team has responded to:

Hurricanes and Tropical Storms

  • 2021 Hurricane Ida
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2012 Sandy
  • 2008 Ike
  • 2005 Katrina/Wilma/Rita


  • 2015 Carolina floods
  • 2010 Nashville floods
  • 2007 Chicago floods
  • 2007 Ohio floods


  • 2017 California wildfires
  • 2007 California wildfires

The combination of serving the local community and drawing on national resources creates a damage restoration experience that is reassuring for business owners. A SERVPRO of Carrollton representative states, “We’re locally owned and operated and can respond immediately to your emergency. Being locally owned, we make every effort to stay involved in the community, providing our time and services when needed.  We remain vigilant about giving back to our community at every opportunity, and we love being a part of the Carrollton community!”

To contact SERVPRO of Carrollton about commercial damage restoration in Bent Tree, TX, email the office at office@SERVPRO10952.com. Staff can also be reached by phone at (972) 446-0383

What should you avoid after a fire damages your home.

11/19/2021 (Permalink)

Once a home fire has been extinguished, it’s a natural impulse to try and clean up as quickly as possible but doing so may cause more damage than good. Below is a list of actions to avoid following a house fire to help you recover quickly and safely.

Avoid using electronics

After a fire, it’s best to wait until a professional arrives on the scene to ensure electronics are safe to use. This includes TVs, computers, and DVD players. Even the A/C needs to stay off until you get the all-clear. Turning on electronics can create greater damage.

Don’t try to clean possessions on your own

While it’s tempting to grab a bucket of water and get to work, it's best if you do not clean walls, ceilings, and other similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice. In some cases, different types of approaches to cleaning are necessary for different items to avoid causing further damage, so it’s best to wait for a fire remediation professional to give you advice before trying to clean on your own.

Toss all food in your home

Never eat anything that was in the home during the fire. Smoke, soot, and chemicals can get into everything and it’s better to be safe than sorry. It is most likely not safe to consume due to contamination from smoke, soot, or contaminants introduced to the environment when the fire was being extinguished. That includes canned goods. Heat damage may not be seen on the outside of canned goods, but the heat can re-cook the ingredients in the can causing harm.

Refrain from cleaning up after firefighters

Unfortunately, extinguishing a fire can cause a mess on its own as fire retardants and other foams or powders may have been used to stop the flames. Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the cleanup of these areas as they have the equipment to handle different types of chemical cleanup on a variety of surfaces.

It’s always tempting to start the cleanup process immediately and do as much as possible. The best course of action is to hire a certified professional to provide expert knowledge and service. The situation requires specialized tools and knowledge that only a professional can provide. A trusted professional will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. Consulting a professional will help you restore your property back to like-new condition as quickly as possible. If you experience a house fire, contact SERVPRO of Carrollton

24/7 at 972-446-0383 to get the help you need.

Fire Remediation Service Options-

11/19/2021 (Permalink)

Here are some services that are available to you after you experience a fire in your home.

  • Mitigation services: The focus of mitigation services is to secure your property and prevent any further damage after the fire has occurred. These services include boarding up any openings to secure the property, providing an alternative source of electricity, and emergency drying to prevent secondary water damage. Handling these issues quickly can keep further damage to a minimum
  • Structural cleaning services: Structural cleaning services involve removing smoke and soot residue from your home and deodorizing the premises after a fire. Our experienced SERPVRO technicians step you through the entire process and strive to repair as much damage as possible. As the homeowner, you’ll be fully involved in the process from beginning to end.
  • Contents cleaning services: Smoke and soot can damage your personal belongings and furniture if not cleaned promptly and thoroughly. While it may seem that wiping down belongings will suffice, that’s not always the case. SERVPRO technicians have expertise in cleaning and restoring many personal items such as furniture, documents and photographs, and other valuables after smoke and soot damage. We use state-of-the-art equipment to get rid of the damaging smoke and soot as efficiently and as quickly as possible and restore your belongings to pre-fire condition whenever possible.
  • Specialty cleaning services: We also help you to subcontract the cleaning of precious or delicate items such as electronics, clothing, and expensive artwork.
  • Reconstruction services: In some instances, a fire can cause structural damage that cannot be restored by fire damage restoration services. If there is a need for reconstruction or structural repair, you may need the help of licensed general contractors. SERVPRO’s building services are available to help.

Fire damage restoration is a slow process that takes time and patience. With SERVPRO, you get a team of fire damage restoration professionals who can help you restore your home back to

preloss conditions in no time.

Cleaning up after Water Intrusion.

11/5/2021 (Permalink)

The intrusion of water into your place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks, and poor humidity control. 

When water intrusions are not addressed right away, the resulting damage can present an increased risk of harmful mold growth.  Some amount of mold spores are normally present in most environments.  If the humidity and moisture levels in a water-damaged business environment are not promptly returned to normal, mold spores may grow and multiply.  Organic materials found inside a building, such as wood, paper, drywall, and insulation, provide food sources for mold to flourish.  Excessive mold growth can lead to the business having indoor environmental conditions that pose a health threat.

To have SERVPRO evaluate your Dallas  restoration needs, give us a call at 972-446-0383.

Commercial Property Destruction

11/5/2021 (Permalink)

SERVPRO may be known as a fire and water restoration company, but did you know we also provide commercial cleaning services for trauma, crime scene, and vandalism?

As a business owner, these situations are not ideal for any company and you want to make sure they are taken care of immediately. That's why SERVPRO  is ready 24/7 with the specialized training and equipment to safely clean these messes and get you back to business. 

Some of the cleaning services we provide include, but are not limited to:

*Blood, bodily fluids, and tissue remnants

*Fire Extinguisher residue

*Tear gas and pepper spray residues

*Destruction of property

*Odor removal and deodorization

*Spray paint removal from exterior walls, walkways, glass, etc.

Such trauma, crime scene, and vandalism instances can range from bloody noses to complete destruction of property. Our technicians are highly trained to safely and effectively clean your commercial property as quickly as possible. The core steps taken to properly restore these situations include:

1.) Health and safety of personnel, occupants, workers, and technicians is of upmost importance. The appropriate personal protective equipment and engineering controls are used for proper protection first and foremost.

2.) Documentation is properly maintained prior to clean up (in an accident or crime scene scenario, police have finished processing the situation).

3.) Evaluation and assessment of the effected area and any other area that may be contaminated is conducted to determine the scope of work to be performed.

4.) Isolate and contain the affected areas to prevent cross-contamination.

5.) Removal of contaminated materials or decontamination by cleaning and application of an antimicrobial when removal is not possible.

6.) Application of appropriate government-registered antimicrobial shall be applied to ensure structure, systems and contents are safe for use. 

7.) Post remediation evaluation and verification is performed to confirm cleanliness and safety of all areas.

Every trauma, crime scene, and vandalism situation is difficult. If you find your business in this tough situation, we will always treat your property and personnel with the empathy and respect during these trying circumstances.

SERVPRO of Carrollton and Bent Tree is determined to ensure the safety and cleanliness of each situation and make it look "Like it never even happened." 

Should I have my air ducts cleaned in our office?

10/22/2021 (Permalink)

Most homeowners are aware of the importance of air duct cleaning. Unfortunately, not all office building owners are as diligent as they should be when it comes to cleaning air ducts. Learn why cleaning ducts on a regular basis is a good idea.

What is air duct cleaning?

Duct cleaning generally refers to the cleaning of various heating and cooling system components of forced air systems, including the supply and return air ducts and registers, grilles and diffusers, heat exchangers heating and cooling coils, condensation drip pans, fan motor and fan housing, and the air handling unit housing. If not properly maintained and operated, these components may become contaminated with particles of dust, pollen, or other debris. 

Why air duct cleaning is important for office buildings

Ventilation systems are often the biggest culprit in poor indoor air quality. Making it a priority to inspect the ductwork of your business building is a good idea to prevent the accumulation of dust, pollen, and other debris in your ducts. If your HVAC has been operating for some time without attention, it may be time to inspect them to see if it’s time for a cleaning.

This is especially true if your system is running constantly during hot summer months, or if you recently did renovations that created a significant amount of dust. If you haven’t cleaned your system and its vents, it could be circulating one or more of the following:

  • Dust
  • Pollen
  • Odors
  • Dirt and debris

Cleaning your air ducts helps restore peak efficiency of your system, can prevent odors, and can help reduce the potential of mold growth. Not sure if you need a cleaning? If you see excessive dirt around your air returns, it’s a good idea to contact SERVPRO!

Contact SERVPRO for your air duct cleaning

SERVPRO of Carrollton can routinely inspect the heating, ventilation, and air conditioning unit (HVAC) in your commercial building.  Keeping them clean can extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

When its time to clean your office building’s air ducts contact SERVPRO of Carrollton's cleaning professionals at (972) 446-0383!

What steps should I take after a house fire?

10/22/2021 (Permalink)

Fire is not something that any family wants to deal with but it is helpful to know a little bit about the restoration process in case you ever do run into this type of issue. There are a few different steps that will facilitate the restoration process and each is critical to your family getting back up on their feet after a fire.

The first step is to talk to your insurance company. The vast majority of homeowner’s insurance companies have clauses that will help put you in contact with a restoration company and that will help you pay for the process. This will ensure that you can get the best company for the best price.

Secondly, a restoration company will first and foremost work to remove the water from the home. Leaving water in a home for a long period of time can end up in mold growing which can make the home even less livable. Removal of water can take a few hours to a few days depending on how much water was pumped into the home to stop the fire.

In cases where the home is a total loss, no steps will be taken and the insurance company will move to help have the home leveled. The second step is to clean up debris; cleaning debris allows the restoration company to get an even better look at what damage was done so that they can begin to assess an action plan to determine what can be saved and what must be trashed.

After debris is removed, restoration companies will use an ozone machine to remove the smoke smell and will start to clean the walls and floors to make sure the smoke smell is gone. The next step is construction; most restoration companies will work with the homeowner to create a reconstruction plan to get your home back on track.

The Benefits of Hiring a Professional Damage Restoration Company in Order to Avoid Liability Risks

10/20/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton advises that businesses hire a bonded, insured, and certified damage restoration company when a property damage disaster occurs.

SERVPRO of Carrollton, a damage restoration company serving the areas of Carrollton, Bent Tree, and Dallas, employs highly trained and certified professionals who use advanced equipment, the latest technology, and superior cleaning methods to handle all types and sizes of residential and commercial property damage disasters. As a member of a franchise family composed of over 1,700 partners, the SERVPRO of Carrollton team is an excellent choice when a swift response, quick action, and highly trained technicians are needed for a commercial cleanup and restoration project in Carrollton, TX.

An OSHA Fact Sheet entitled “Keeping Workers Safe During Disaster Cleanup and Recovery” informs employers and workers of the hazards associated with the cleanup and restoration of a property damage disaster. The document reads, “Natural disasters can cause widespread flooding and damage to property and infrastructure. Cleanup and recovery activities involve hazards that can cause serious injuries or death. OSHA urges employers and workers engaged in cleanup and recovery to be aware of these hazards and how to protect workers.”

When a business, office complex, or manufacturing facility suffers water damage, fire damage, smoke damage, sewage spill, or other types of property damage disaster, the cleanup and restoration must be accomplished swiftly, thoroughly, and safely. Long delays impact revenue and customer service. The consequences of failing to thoroughly clean up a property damage disaster can have a negative long-term impact on the health of the occupants and the equipment, machinery, supplies, raw materials, and inventory. Secondary water damage can lead to other issues, including catastrophic structure failure and mold infestation.

The OSHA Fact Sheet urges employers and employees to assess the situation and identify any safety hazards to which cleanup and restoration crews will be exposed. The fact sheet enumerates a wide array of hazards arising from the cleanup and recovery from different types of disasters. Here are some of the hazards identified by OSHA:

Disaster: Flood or Other Water Intrusion

Floodwaters, sewage spills, ruptured pipes, or other water intrusions create issues such as:

  • Bacteria and other organisms from contaminated water, soil, and sewage
  • Toxic substances from the industrial site
  • Mold and fungi growing on wet or moist surfaces
  • Burns and electrocution from water-soaked electrical panels, machinery, and damaged wiring
  • Slips and falls on slippery surfaces
  • Tripping over uneven surfaces or debris hidden under murky, muddy water

Cleanup Task: Tree Trimming and Debris Removal

Severe weather can topple trees, break limbs, and generate large amounts of debris that need to be removed from entrances, parking lots, loading areas, equipment, company trucks, employees’ vehicles, and the building itself. The temptation for key decision-makers, such as the operations manager or the property management supervisor, is to put employees to work cutting up fallen trees and hauling debris.

  • Injuries from falling tree limbs
  • Injuries from chain saws, chippers, and other equipment
  • Strains or sprains from lifting tree limbs and debris
  • Heat exhaustion from overexertion

Disaster: An Industrial Fire, Smoke, Water Damage Disaster

A commercial fire creates a complex and multifaceted challenge. Employees working in cleanup and restoration are exposed to a potentially fatal hazard matrix. Some of the serious hazards that employees tasked with cleanup and restoration may encounter include:

  • Respiratory injury from inhaling toxic soot, ash, and gases
  • Skin, eye, and nose irritation
  • Injury from falling or collapsing debris
  • Slip-and-fall incidents
  • Back strain from lifting water-soaked items

Miscellaneous Hazards

Employees may be exposed to dangers of varying degrees, such as:

  • Falls from ladders, roofs, scaffolding, and aerial lifts
  • Carbon monoxide poisoning from working around gas- or diesel-powered generators in a confined environment
  • Heart attack, stroke, or heat exhaustion from working in an unventilated or under-ventilated area at extreme temperatures
  • Wound infection from exposure to water contaminated with sewage, soot, ash, and chemicals
  • Exposure to toxic substances, asbestos, lead-based paint, dioxins, or other harmful or deadly chemicals created, spilled, or released by the fire or efforts to extinguish the blaze
  • Being struck or run over by vehicles or equipment used in the cleanup and restoration process

Worker Rights

The OSHA Fact Sheet quoted above also addresses the rights of the employee to have a safe working environment, adequate training for the job, and necessary protective gear related to the task at hand. A grievance procedure is also mentioned for employees who wish to file a complaint.

Concerning worker’s rights, the document states, “You have the right to a safe workplace. The Occupational Safety and Health Act of 1970 (OSH Act) was passed to prevent workers from being killed or seriously harmed at work. The law requires that employers provide their employees with working conditions that are free of known dangers. OSHA sets and enforces protective workplace safety and health standards. OSHA also provides information, training, and assistance to workers and employers. Workers may file a complaint to have OSHA inspect their workplace if they believe that their employer is not following OSHA standards or that there are serious hazards.”

Liabilities and Litigation

In the push to return to business as usual, management may enlist the services of employees to handle water removal, cleanup, and restoration. Without proper training, adequate PPG, commercial-grade equipment, advanced cleaning techniques, and industry-standard cleaning solutions, employees will not be able to safely, quickly, efficiently, and safely clean up and restore the property.

The liability of potential litigation from accidents and any health effects stemming from working in a dangerous and contaminated environment could be catastrophic for the company. The best course of action is to entrust the cleanup and restoration to trained, bonded, and insured professionals who have the equipment, training, and PPG to achieve the goal of resuming normal business operations as soon and as safely as possible.

Professional and medical offices, businesses, manufacturing plants, distribution centers, educational institutions, and retail outlets can trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. They offer twenty-four-hour emergency service, faster to any size disaster, highly trained restoration technicians, and advanced restoration and cleaning equipment.

For more information about Bent Tree, TX, commercial damage restoration services, contact the SERVPRO of Carrollton office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

Last Minute Storm Damage Prevention Strategies for Carrollton, TX, Property Owners

10/20/2021 (Permalink)

Blog Summary: When storms and severe weather are approaching, homeowners can take several last-minute steps to protect their property from damage. After the storm, Carrollton, TX, homeowners can trust SERVPRO of Carrollton to provide damage restoration services.

Last-minute storm damage prevention strategies are essential when severe weather approaches with little or no warning. In minutes, blue skies and a gentle breeze can transform into dark, billowing clouds spawning tornadic winds, damaging hail, and torrential rains. Homeowners are left with minutes or even seconds to prepare the home and yard for the turbulent weather.

The team at SERVPRO of Carrollton offers three last-minute strategies that a homeowner can implement to protect against storm damage. These quick tips take little time to execute but can prevent damage from fierce winds, large hail, and torrential rain.

  1. Put up or tie down potential projectiles.

Often, the yard, patio, and deck collect items that can become airborne during a tornado or other storm. Many homeowners are unaware that other types of winds, such as microbursts and straight-line winds, can reach very high velocities and cause as much damage as a tornado.

Yard furniture, toys, or debris hurtling through the air at up to fifty miles an hour can break windows and glass sliding doors, pierce siding, mangle gutters, and collapse unreinforced garage doors. This damage can cause a massive water intrusion, especially if the storm is accompanied by torrential rain. The water damage disaster can be devastating.

These wind-driven projectiles can also damage vehicles, inflict personal injury to humans and pets, and damage outside equipment such as the HVAC unit, satellite dish, spa, or boat. Should any of these missiles of mayhem dent the neighbor’s new vehicle or crash through their large bay window overlooking the backyard, the owner of the offending projectile may be held liable for any damages or injury.

Prevention strategy:

If severe weather has been forecast or is on the horizon, take immediate proactive steps to relocate items such as patio furniture, plant pots, bicycles, grills, garbage cans, and children’s toys into a garage or storage building. The garage door needs to be a modern, reinforced version able to withstand high winds and impacts from windblown objects.

Consider wind-proofing vulnerable yard fixtures with discreet ground anchors. The items may blow over, but they will not take flight causing property damage and personal injury. In the event of severe weather, the need to rush around relocating items to the garage or a securely anchored building will be reduced. A task that would have required many hands and much time could be reduced to only a few items and a few minutes.

  1. Keep vehicles in the garage.

The initial cleanup to make room for one or more vehicles might take several hours and a few trips to the waste disposal station, but it could prove well worth the effort. In the garage, vehicles are protected from hail damage, dents and scratches from wind-driven debris, and a broken windshield from falling branches. Sealed behind a reinforced garage door, vehicles are safe. Reinforced garage doors are also known as:

  • Hurricane-rated
  • Impact-resistant
  • Wind-resistant
  • Reinforced impact-rated garage doors

These steel-reinforced doors are designed to withstand winds up to 200 miles per hour, which is stronger than a Category 5 hurricane. On the other hand, a standard garage door may fold and crumple under the force of a 20 mile an hour wind.

Prevention strategy: Park vehicles in the vehicle-ready garage and lower the door before the wind and hail arrive.

  1. Close the garage door and all interior doors.

An open or broken window and an open door allow the structure to fill with air, causing a dangerous increase (as much as 30%) in the forces pushing upward on the roof.

Prevention strategy: Compartmentalize the home by closing all the windows and doors.

Why pre-qualify a property damage restoration company?

In the event of widespread severe weather in Carrollton, TX, the demand for water damage and storm damage restoration will be very high. Avoid the mistake of trying to find and choose a reputable company during or after the disaster. Make one call now to pre-qualify the Carrollton SERVPRO team. When disaster strikes, make one call to secure the services of a trusted and proven property damage restoration company, SERVPRO of Carrollton, TX.

For more information about Carrollton, TX, storm damage restoration services, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

Four Red Flags Homeowners Should Be Aware of When Choosing a Damage Restoration Company

10/20/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights mistakes that homeowners make and red flags they overlook when choosing a company for damage restoration services.

SERVPRO of Carrollton is committed to providing customers with reliable emergency damage restoration services from the customer’s first contact with SERVPRO to the completion of the restoration project. Crews arrive within one hour of the call. After a thorough inspection and assessment, customers are presented with a written estimate that includes documentation and images. SERVPRO of Carrollton handles insurance claims while also working closely with the customer. The Carrollton SERVPRO is locally owned and operated. The business will be around for many years after the project is complete.

When homeowners need water damage restoration, fire and smoke restoration, or mold remediation, they want to hire a reputable professional restoration company they can trust. Since any disruption to life is stressful and inconvenient, the goal is to find a company as quickly as possible so that life can return to normal. A homeowner looking for property damage restoration at 2:00 am is usually in crisis mode.

Homeowners should not let an unscrupulous restoration company take advantage of their situation. Listed below are some danger signs homeowners should be aware of to avoid making the mistake of choosing an untrustworthy restoration company.

Red flag: The company offers instant estimates.

In the aftermath of a fire damage disaster or water damage disaster, the frantic homeowner is tempted to hire a company that can provide an estimate over the phone and can start work immediately. The homeowner should avoid any restoration company that claims to deliver an accurate estimate of the project without looking at the scene. A credible estimate requires a thorough inspection of the damage by a trained professional, an assessment of the extent of the damage, and an accurate calculation of expenses using industry-standard software such as Xactimate. An estimate that carries weight with an insurance provider must have sufficient documentation that includes photos. An estimate of this quality requires in-person damage inspection and assessment. Surprises will only serve to make a difficult situation worse.

Red flag: The company lacks or refuses to show paperwork.

Paper trails are essential. Proper documentation leads the homeowner to the most reputable, experienced, and trustworthy property damage restoration companies in the community. It is a good business practice to request the following documentation:

  • General contractor license if the company claims to be a general contractor
  • Verification of insurance and bonding
  • A written estimate along with the contract for the provision of services

This request for documentation is customary and not out of the ordinary for a reputable property damage restoration company. A franchised company may have a quality control and customer service process that requires the company to provide this documentation to every customer for every job. Make sure the licensing, insurance, and bonding are current. This request will filter out unqualified or unscrupulous competitors.

Red flag: The company requires upfront funding or offers a large cash discount.

A large-scale disaster such as a hurricane, tornado, or flood attracts home services companies, tree trimming companies, and property damage restoration companies near and far. The vast majority of these responders are great Americans who lay aside their comfort and convenience to serve their neighbors in need who have been displaced from their homes by a large-scale natural disaster or other crisis.

Red flag: The company lacks the proper certifications.

When hiring a damage restoration company, beware of service providers that do not have certifications to back up their work. Look for certifications from industry-standard certifying bodies, such as the Institute of Inspection Cleaning and Restoration Certification.

Regrettably, scammers take advantage of unsuspecting homeowners caught in a crisis and in need of immediate assistance. First, the scammer will pressure the desperate homeowner to make a large down payment to cover materials. Second, the scammer will offer a sizable cash discount if the homeowner immediately hires the company to do the work. If the job is started, it is not finished. Even if the scammer finishes the job, the workmanship and materials will be inferior, and the company will conveniently disappear.

Trust the proven experts at SERVPRO of Carrollton for water, mold, fire, and storm damage restoration. IICRC-certified in a variety of restoration disciplines, the team provides twenty-four-hour emergency service. The technicians are highly trained restoration professionals who live in the communities that they serve.

For more information about the Dallas, TX, damage restoration company, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com. The office can also be contacted by calling (972) 446-0383.

Old Documents and Water could turn in to a MOLD disaster!

10/15/2021 (Permalink)

Mail Room Clerks with Masks Document Restoration.

When water damage struck this archives room at a local church, the results were potentially catastrophic. Hundreds of irreplaceable documents with mold damage that needed to be cataloged and taken off site to be restored.

Luckily, they called SERVPRO of Carrollton, and we were up to the task! We are currently working through all of the documents as we speak and will get them all back in the archives room after we make the mold damage “Like it never even happened.” 

If water, fire or mold damages your priceless possessions, give us a call!

We are ready to use our equipment, expertise and experience to get things back to preloss conditions for you! 

Give Blood This Holiday Season!

10/15/2021 (Permalink)

With the holidays around the corner, when we aren't cleaning up after water,  fire and mold destruction, our staff works together in the community with a variety of projects to give back. 

At SERVPRO in Carrollton, we try to be as active in the local community as we can be.  We will be partnering with Carter Blood Center and setting up a community Blood drive at our office in  Carrollton, TX.  

If you are interested in participating, please send an email to our office at office@SERVPRO10952.com.

Or call for more information 972-446-0383.

Sewage Back up in your home.

10/15/2021 (Permalink)

Water and Fire Damage Information 7x24x365

When sewer lines become obstructed, preventing wastewater from flowing through drainage pipes, blockage occurs. The thick, black water that forms as sewage is a potential hazard, as it contains contaminants and viruses that can present a risk of severe illness if exposed to humans or animals.

If you have a sewage backup in your home you will need to fix it quickly. However, knowing what causes sewer backups can help you prevent a hazardous situation in your basement or home. Here’s how to prevent and handle sewage backups in your pipes:

Causes for a Sewage Backup in the Basement

  • Clogs – Sewage can back up into your home when either your home’s drain pipes or main sewer line becomes clogged. For example, if one toilet creates a sewage backup, the drain connected to that toilet will likely be clogged. But if all toilets or bathtubs in your home create backflows, then there may be a clog in the main sewer line or the sump pump failed. Clogs can consist of hair, grease, or other solid materials that end up in the drains.
  • Tree Roots – Trees can grow really long roots that intertwine with your sewer line. Roots can grow into a pipe and cause holes or crush the sewer line by growing around it. Even if the roots in your yard are not the problem, roots from nearby trees can reach your sewer line and damage it.
  • Damaged Sewer Lines– In the past, pipes were made of cast iron and clay piping which don’t last very long. Aging sewage systems can break down and crack, causing sewage backups and flooded basements. Plastic sewer lines have now become the norm.
  • Heavy Rainfall – Can heavy rain cause sewer backup?  Yes, large amounts of rain can overburden your city’s sewer lines. If the public sewer can’t handle excess rainfall, the water can make its way into connected sewer lines. This puts your home at risk of water backflows.

How to Prevent a Sewage Backup-

  • Don’t pour grease down the drain. Cooking oil can harden within your pipes; it gradually stops debris from draining, creating a clog. To properly dispose of grease or fat, pour it into a heat-resistant container and throw it in the trash after it cools off.
  • Dispose of paper products properly. Flushing hygiene products such as paper towels, diapers, or feminine products down the toilet can easily clog your sewer line. Save yourself some trouble and discard paper products in the trash.
  • Install a new plastic pipe or cut tree roots. To prevent tree roots from damaging your sewer lateral (the line buried in your yard),replace it with a new plastic pipe. If tree roots still grow in your sewer lateral, cut the roots occasionally.
  • Install a backwater prevention valve. This fixture allows sewage to leave but prevents it from backing up into your home. Backwater valves are typically installed into a sewer line and sometimes into a drain line in the basement.
  • Sewage pump maintenance. Ensure your sump pump doesn’t sit on debris such as silt or gravel, which could be sucked up into the pump, ruining the motor. Instead, place it on a steady flat brick. Also, ensure the sump basin has a filter fabric around it to stop debris from coming in.

Water Damage from Sprinkler Systems in Commercial Properties.

10/15/2021 (Permalink)

An automatic sprinkler system is a very valuable tool in fire suppression and prevention. Even so, by some uncontrollable event or if not properly maintained, these systems may fail. 

This failure could result in disaster by fire or from serious water damage from the sprinklers if water is unexpectedly released.  

Common Causes for Sprinkler System Failures

  1. Freezing of water filled pipes
  2. Mechanical damage
  3. Installation defects
  4. Deliberate sabotage
  5. Overheating from excessive temperatures
  6. Corrosion of sprinklers, fittings, pipes, and other components
  7. Environmental stress cracking of PVC plastic sprinkler pipe and fittings
  8. Manufacturing defects, including recalled sprinklers

Potential Hazards of Water Damage

  1. Damage - Destruction to property 
  2. Disruption - Loss of use of property during repairs
  3. Health Effects - Mold can develop causing health effects
  4. Costs - Repair and/or replacement of sprinkler system
  5. Reputation - Lost customers or tenants due to unusable space

Prevention Tips

  1. Maintain fire sprinklers in accordance with recognized standards
  2. Ensure installations are completed by experienced and licensed contractors
  3. Take action to reduce chances of system freezing
  4. Call SERVPRO of Bent Tree and Carrollton if water damage is experienced in your facility.

SERVPRO has the experience and professional staff to bring your property back to its preloss condition quickly and efficiently. 

How to eliminate an odor in your home or commercial property.

10/11/2021 (Permalink)

Technicians Cleaning #likeitneverevenhappened

Following a fire or water loss in your home or office, there could lingering odors in the air. The technicians at SERVPRO of Carrollton may utilize deodorizers as odor treatments; but if something more powerful is needed, we have specialty deodorization equipment to eliminate the odors.

Ultra Low Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that easily penetrates sites where odor-causing residues accumulate. The ULV Fogger can also be used to apply fungicides and disinfectants. If needed, the ULV Fogger can also be used to inject the fungicides and disinfectants into wall cavities and other difficult-to-access areas.

Thermal Foggers dispense solvent-based products in large volume, dense fogs suitable for confined areas. The fog consists of tiny particles of deodorant solution that pair with and neutralize odor-causing particles.  

Who you gonna" call? SERVPRO---

10/11/2021 (Permalink)

That’s got to be the biggest question, you may ask yourself, when you’re standing in front of a busted pipe in your kitchen or your husband tried building his own hot tub and now your whole living room is starting to look like a small kiddie pool? Who do we call??? SERVPRO!!

But, why? There’re multiple reasons why, but let’s start with the obvious.

Two words, 24/7. The fact that we are answering our phones no matter what time of the day it is, provides a relief to all our customers. That’s what were here for, to provide you a safe and restored home for you and your family!

Depending on the damage, taken by your home we take immediate action.

From clearing out your home; i.e., from all its interior belongings, cleaning and sanitizing.

To insurance claims, also! SERVPRO's claim services help us communication between the property owner, insurance company, and restoration professionals. The claims information is provided electronically, so it is available even after business hours.! Loss photographs, job cost estimates, necessary paperwork, and other important documents are all available electronically, making things easier to manage.

Your home is returned “Like it never even happened,” and I think that’s the best part for our customers! A fast quick process, in which you can claim your homes restoration process is done faster than ever!

Don’t think about it to much next time you ask, “why SERVPRO”? Being a family-owned franchise, the decision should come easy when choosing who to work in your home.


What is considered Biohazard?

10/5/2021 (Permalink)

Clean up #HeretoHelp

When people hear the term “biohazard”, they think of toxic chemicals or some other toxic spillage. However, the following are all considered biohazardous when it comes to cleanup services by SERVPRO of Carrollton:

  • Sewage backups
  • Crime scene residues
  • Suicide/death accidents
  • Homicide cleanups
  • Blood cleanup
  • Accident cleanup
  • Hoarding scenes
  • Animal waste/remains
  • Chemical spills
  • Tear gas cleanup
  • Meth lab cleanup

Any of these situations require professional biohazard cleanup services.

SERVPRO has expertise in biohazard cleanup services

Should you experience any of the situations above, it’s important that you do not try to clean up the situation in your home. Trained biohazard cleanup professionals know how to handle each kind of situation, so it's imperative that you deal with professionals to get the problem handled. If you experience a sewage backup, SERVPRO of Carrollton will come in and remove the sewage, contaminants, and moisture, and help ensure the structure is thoroughly cleaned, disinfected, and deodorized. Should your home or business experience a crime scene, we will remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime, or death. We will clean, disinfect, and deodorize the structure. If illicit drugs are the biohazard, we follow federal and state guidelines to professionally clean all surfaces.

We are available 24/7 to help with biohazard cleaning.

How can I protect my business from rain damage?

9/13/2021 (Permalink)

Ceiling damaged from Water Ceiling damaged by water.

Prevent Rain Damage To Your Business

Rain damage to business can be a major problem but is often preventable. By maintaining the structural integrity of your building’s exterior, you can minimize potential damage from rain and storms.

When it comes to protecting your commercial building from storm damage, routine maintenance is key. Keeping the structure in good repair prevents weak spots that are vulnerable to strong winds and heavy rains. All buildings have an envelope, the barrier between the inside and outdoors. The building envelope has several components, including:

  • Roof
  • Foundation
  • Walls
  • Windows
  • Doors
  • Seals

Have the entire building envelope inspected at least once a year and address any problems quickly. Your contractor can let you know if you need more frequent inspections.
In addition to structural issues, be sure to watch out for landscaping dangers as well. Keep limbs trimmed and make sure sick or weak trees are cleared from the property.

Even properly maintained buildings can suffer storm and rain damage. Fortunately, quick action can prevent further problems. If water inundates your building, the first step after ensuring everyone is safe is removing the standing water and remaining moisture. If possible, dry the property out within 24 hours to prevent black mold and other fungal growth.
After the property is dry, it should be thoroughly cleaned. Flood water often harbors bacteria and other contaminants that can linger even after the water has been removed. A certified restoration service has the knowledge to select the best cleaning product and technique for every affected item and let you know which items should be replaced rather than restored. After everything is dry and sanitized, damaged items can be repaired.
The weather at your business site may be unpleasant or unpredictable, but there are ways you can protect your commercial property from storm and rain damage. Perform routine inspections, keep the building envelope in good repair and clean up any water damage as soon as possible to prevent mold growth.

Stop Water Damage in your Restaurant before it starts.

9/13/2021 (Permalink)

Dallas restaurants have been hit hard by the recent COVID situation, and are just now opening their doors to welcome back patrons and start generating revenue again. Nothing can be more devastating for a restaurant than to experience water damage that forces the business to close yet again. Here are a few tips to stop water damage in your restaurant before it starts.

Use your commercial dishwasher properly

Dishwashers are notorious for causing floods in restaurants. While they’re designed to be a convenience that can wash dishes while you attend to cooking and serving, there are a few tips to follow to ensure they don’t cause a flood. It is tempting to put lots of dishes and utensils in the dishwasher to get more clean in each load. However, overcrowding can cause flooding which can lead to water damage. An over-filled dishwasher is much more likely to leak. It is better to do a couple of smaller loads than trying to fit everything into one big load. Make sure every staff member knows which detergent is best. Always use a dishwashing detergent, and always follow the manufacturer instructions. The incorrect dishwashing detergent or too much of the correct cleaning agent might cause suds or even a blockage.

Keep dishwashers and sinks well-maintained

Loose hinges, misaligned door latches, or broken seals, can all cause leaks in dishwashers. Simply adjusting and tightening a few screws may fix the problem. However, if it is not possible to right the door or seal, it is better to replace the appliance. Hoses and drains in dishwashers and sinks can develop cracks or other wear over time. Constant use might corrode hoses make a hole, and aging hoses can become unstable or cease to fit properly. Check all the components of the sink and dishwasher regularly and replace it at the first sign of wear and tear.

Don’t be careless with water

While it’s true that “a watched pot never boils”, an unattended pot being filled with water will likely flood every time! Make sure your staff knows that any time there running water being used, filling a sink, or filling a pot, they should never walk away until the water is turned off. That simple step can help prevent water damage in your restaurant.

Water damage can be devastating for restaurants. In the event of a leak, SERVPRO’s IICRC-certified technicians are on hand to help with cleanup. We extract water from your premises and use dehumidifiers and air movers to dry the surrounding area so you can resume business as soon as possible. If you experience any kind of water damage, reach out to SERVPRO of  Carrollton and Bent Tree 24/7 at 972-446-0383.

What Are the Benefits of Prequalifying a Restoration Company for a Rental Property?

9/6/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains why a landlord or a rental property owner should prequalify a damage restoration company, such as SERVPRO of Carrollton, for their rental home.

As property damage restoration specialists, the technicians at SERVPRO of Carrollton know and understand the many facets of owning and managing property, such as a home, business, or real estate portfolio of rental property. SERVPRO of Carrollton is dedicated to helping property owners recover from water damage, fire damage, mold damage, and other types of property damage disasters.

The Challenges of Owning Rental Property

Owning and managing rental property in Carrollton, TX, comes with certain issues and challenges.

  1. Late rent, little rent, or no rent

Cash flow issues threaten to turn a promising enterprise into a monthly nightmare. Irregular rent payments make it difficult for the property owner to make an adequate return on the investment.

  1. Unexpected expenses

Worn-out appliances, broken fixtures, and other maintenance issues are inevitable. A malfunctioning refrigerator, a shattered sliding door, or a catastrophic HVAC failure creates stress for both the landlord and the renter.

  1. Legal issues

A trip-and-fall incident at a rental property could result in expensive litigation costs for the property owner.

  1. Round-the-clock responsibilities

Small investors often enjoy working on their rental properties. However, dealing with issues at the property at inconvenient times is not as enjoyable.

  1. Property damage

A property damage disaster, such as water damage, mold infestation, fire damage, or smoke damage, has the potential to disrupt the life of both the renter and the property owner for weeks or months. A major fire and water damage incident could put renters in a hotel for days or weeks and disrupt cash flow from rent.

Evaluating the Benefit-Cost Ratio

Many individuals involved in business or investing are familiar with a benefit-cost ratio (BRC). According to Investopedia, “A benefit-cost ratio (BCR) is a ratio used in a cost-benefit analysis to summarize the overall relationship between the relative costs and benefits of a proposed project.” In the case of property damage restoration, it is helpful to weigh the benefits of prequalifying a damage restoration company before disaster strikes.

The Benefits of Prequalifying a Property Damage Restoration Company

Property owners can implement strategies to minimize the challenges of managing and maintaining rental property. One strategy is to prequalify a property damage restoration company to handle any catastrophe that might arise. Consider the following benefits of prequalifying a proven, reputable restoration company:

  1. Availability

The team at SERVPRO of Carrollton is available 24/7, 365 days a year, including Thanksgiving Day and Christmas. When the professionals are ready to respond to a disaster, the property owner does not have to.

  1. Ability to handle any type or size disaster

A reputable company can tackle a late-night sewage spill, burst pipe, ruptured supply line, or fire and smoke damage disaster. When SERVPRO professionals arrive on the scene, everyone knows help has arrived. Immediately, a trained technician inspects and evaluates the situation. A written estimate with documentation is prepared for approval by the owner or an agent of the owner. Meanwhile, if possible, any water intrusions are identified and mitigated. When pre-qualification is in place, staging for the cleanup and restoration process is quickly initiated. No time is wasted.

  1. Insurance claim management

SERVPRO of Carrollton handles the client’s insurance claims, including documentation. The company uses an industry-standard estimating app such as Xactimate, which is universally recognized by insurance companies.

  1. Training and experience

The SERVPRO team is trained, skilled, and experienced in helping property owners and renters deal with the stresses presented by a disaster that damages a home and destroys personal belongings.

By working with SERVPRO of Carrollton, property owners and property managers can successfully overcome some of the challenges associated with owning and renting out real estate. As a locally owned and operated damage restoration company, SERVPRO of Carrollton is invested in the property damage concerns of the community and is committed to putting customers first. The company’s owners have over forty years of combined experience in the service industry, and the entire team takes great pride in making sure that each client receives the best customer service possible.

For more information about property damage restoration services, including water damage restoration and fire damage restoration, email SERVPRO of Carrollton at office@SERVPRO10952.com. The office can also be contacted by phone at (972) 446-0383

How to Proactively Address Potential Sources of Leaks in Order to Prevent Water Damage

9/6/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton offers tips on preventing water leaks in the home and what to do when a water leak causes a water damage disaster.

The professionals at SERVPRO of Carrollton understand firsthand how disruptive and stressful water damage in Carrollton, TX, can be. The SERVPRO team offers these tips to help prevent water damage from water leaks in the home.

Checking for Leaks

The Environmental Protection Agency (EPA) offers the following statistics on wasted water from household water leaks: “Annual household leaks waste 1 trillion gallons nationwide, equal to water use in 11 million plus homes. The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day. Common types of leaks found in the home are worn toilet flappers, dripping faucets, and other leaking valves. These types of leaks are often easy to fix, requiring only a few tools and hardware that can pay for themselves in water savings. Fixing easily corrected household water leaks can save homeowners about 10 percent on their water bills.”

Resolving a household water leak boils down to four factors:

  1. Problem: Is there a water leak in the home?
  2. Source: Where is the water leaking from?
  3. Repair: What will it take to fix the leak?
  4. Restoration: What damage has the leak caused, and what measures are needed to repair the damage?

Discovering a leak can be challenging. Examining every inch of plumbing and every potential source of a water leak is impossible for the typical homeowner. However, a water leak will often leave some obvious clues that the homeowner can easily identify.

Listed below are some tips for discovering water leaks:

  1. Inspect the water bill for an unexplained increase in usage.

Water usage during a colder month should be low compared to the middle of summer. Water usage for a family of four in January or February should not exceed 12,000 gallons per month. Usage levels above this amount indicate a serious leak.

  1. Watch the water meter.

Suspend water usage for two hours. The reading on the water meter should not change; changes indicate a water leak somewhere.

  1. Inspect faucet gaskets and pipe fittings with eyes and fingers.

Any surface water on the outside of the pipe or faucet may indicate a leak. Keep an eye out for water around the base of the faucet or on the counter around the faucet.

  1. A drop of food coloring in the toilet tank will uncover toilet leaks.

Put one drop of food coloring in the toilet tank. If the water in the toilet bowl turns the color of the food coloring, there may be a leak. Remember to flush the toilet to prevent the food coloring from staining the tank.

Toilet Leaks

Over time, toilet bowl flappers lose their flexibility and do not consistently create a seal. The failure to create a seal leads to leaks, and a warped, loose-fitting flapper can waste 200 gallons of water per day.

Faucet Leaks

Like flappers, faucet washers can become old, hard, and worn, resulting in leaks. Flowing at a rate of one drop per second, as many as 3,000 gallons of water – the equivalent of 180 showers – can trickle down the drain per year.

Showerhead Leaks

Most homeowners have experienced the annoying drip of a leaking showerhead. Tightly connecting the showerhead and the pipe stem with Teflon™ tape can remedy most leaks. If the leak persists, have a licensed plumber diagnose and repair the problem. If needed, replace the washer or O-ring inside the showerhead when replacing the Teflon™ tape.

Outdoor Leaks

A small leak in a lawn irrigation system can waste about 6,300 gallons of water per month. Over the course of the summer, enough water to fill a medium-sized swimming pool leaks from the irrigation system. Secure the services of a reputable irrigation professional to inspect the system and make any repairs.

Small leaks from many different sources add up to big problems. A long-term leak can ruin flooring, collapse ceilings, cause wood support beams to rot, degrade a concrete foundation, and lead to a major mold infestation. If ignored or neglected by the homeowner, a water leak may negate a valid claim on the damages.

When a water damage disaster does occur, call in the water damage restoration professionals at SERVPRO of Carrollton. They have industrial-grade equipment to rapidly remove the water. Advanced water-detection devices ensure the drying process is thorough and complete. Specialized cleaning techniques and EPA-approved cleaning solutions make the once contaminated environment safe for humans and pets. The SERVPRO team is available 24/7, 365 days a year, and SERVPRO of Carrollton can manage the insurance claims process from start to finish.

Trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. For more information about the water damage restoration company in Bent Tree, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

Helping Homeowners Understand the Different Aspects of Fire and Smoke Damage

9/6/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton damage restoration company explains the repercussions of a fire and smoke damage disaster and how it is different from other property damage disasters.

A fire damage disaster is different from a burst washing machine supply line, a mold infestation, a flooded basement, or a sewage spill. The typical water intrusion is disruptive, annoying, and frustrating. In contrast, the sound of smoke alarms blaring at 2:00 am in the morning causes fear and panic. The narrow window of escape closes with each passing minute. A small water intrusion or sewage spill is usually limited to a localized area such as the laundry room, kitchen, or bathroom.

A grease fire in the kitchen can fill an entire home with the smell of smoke, a coating of soot, and a dusting of ash and chemicals from the fire extinguisher. Even a small, localized fire can impact every surface and air space in a home. The extent of the damage and the intensity of the smokey smell require the services of a licensed and insured fire, smoke, and water damage restoration company to thoroughly and safely address the situation.

The American Red Cross offers the following advice for homeowners who are attempting to inspect their fire-damaged home: “Do not cut or walk past colored tape that was placed over doors or windows to mark damaged areas unless local authorities advise that it is safe to do so. If a building inspector has placed a color-coded sign on the home, do not enter it until you get more information, advice, and instructions about what the sign means and whether it is safe to enter your home. If you have children, leave them with a relative or friend while you conduct your first inspection of your home after the fire. The site may be unsafe for children, and seeing the damage firsthand may upset them and cause long-term effects, including nightmares.” This advice highlights the serious nature of a fire and smoke damage disaster.

No two fires are identical. Each incident presents distinct challenges across a broad spectrum of variables. A fire and smoke damage restoration team must consider a number of factors when approaching a fire damage disaster, including:

  • the source of the fire
  • the intensity of the flames
  • the combustion rate of the materials consumed by the fire
  • the physical layout of the structure

The Repercussions of a Fire and Smoke Damage Disaster

When a fire breaks out, it immediately begins to change the environment of the building. With sufficient fuel and adequate air supply, a fire consumes materials as it burns—a more explosive fuel source leads to more complete consumption of the structure and its contents. Products of Incomplete Combustion (PICs) include residues, partially consumed materials, and soot tags. A soot tag forms during a fire when the soot particles bond together, forming what looks like a spider web clinging to the ceiling, wall, or rafters. Several factors control the volume of soot, how far it spreads, and its penetration.

An abundance of oxygen enables a fire to burn at a high temperature. Known as dry fires, these high-temperature fires convert organic materials such as wood and plastics into dry soot, which is primarily carbon. The consistency of dry soot makes it less troublesome to remove than other residues. An industrial-strength vacuum, one of the many pieces of equipment in the SERVPRO tool kit, can tackle the challenges of dry soot.

The high heat generates large amounts of carbon-rich dry soot that are deposited throughout the structure. The heat also causes surfaces to expand and capture dry soot particles and other residues. The surfaces, now permeated with dry soot and other residues, give off a strong odor of smoke.

Air circulation in a fire is dynamic. Soot-contaminated air can infiltrate the HVAC ductwork and travel throughout the structure. Fluctuations in air pressure can result in hot, soot-laden air being sucked into a sealed freezer where the temperature and air pressure are lower. The widespread contamination complicates the cleanup, deodorization, and restoration process.

An oxygen-deprived space, such as a closet or a bedroom with a closed door, creates a different cleanup challenge. Should the room become engulfed in flames, the lack of oxygen results in a lower-temperature fire, sometimes referred to as a wet fire. This lower-temperature fire produces more PICs, an oily form of soot, and other residues from non-organic materials. The large volume of PICs from the wet fire generates a significant amount of oily soot and residue, which are much more difficult to remove.

Not all fires create the same odors. Some fires leave behind very intense odors that permeate the entire structure. Other fires do not. Odors from a protein fire require advanced cleaning techniques, effective deodorizers, and thoroughness on the part of the restoration technicians.

The certified technicians at SERVPRO of Carrollton are skilled in cleaning all the nooks and crannies to remove smoke particles. The team of professionals deodorizes all surfaces. An overlooked cabinet door, shelf, or rug may have a remaining odor that is pungent enough to make the fire and smoke-damaged home continue to smell for weeks and months after the blaze.

Since the repercussions of a fire and smoke damage disaster can be severe and lingering, the best course of action is to call the experts at SERVPRO of Carrollton. To learn more about fire damage restoration in Dallas, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

How Vacation Homes Are More Vulnerable to Water Damage Than Year-Round Residences

8/3/2021 (Permalink)

Blog Summary: Because vacation homes are often unoccupied for the majority of the year, they are more susceptible to extensive water damage.

Water damage in Carrollton, TX, is a concern for homeowners, and no one wants to find large amounts of water pooling on the floor. People that own a vacation home in addition to their primary residence will want to make sure that they understand the risk factors that make vacation homes more likely to experience a large-scale water damage disaster.

Carrollton, TX, is a beautiful community and an ideal destination for rest and relaxation. Local residents enjoy vacationing at lake homes located on the area’s scenic lakes. However, homeowners should remember that their primary residence is less vulnerable to a large-scale water damage incident than a vacation home that is only used for a few weeks or months out of the year.

Why Vacation Homes Are More Susceptible to Large-Scale Water Damage

  1. The homeowner is more invested in the upkeep and maintenance of the primary residence.

When disaster strikes at a primary residence, homeowners must repair the damage quickly so that they and their families can continue to carry on with their normal life. If the incident is severe, the homeowner may have to evacuate the premises for days, weeks, or even months. As a result, homeowners are more likely to prioritize maintenance at the home they spend the most time at rather than the home they only visit occasionally.

  1. The homeowner is more aware of unusual sounds and smells in the primary home.

Because homeowners are well-acquainted with the familiar sounds of their home, they will notice abnormal noises such as clanking, rattling, or whirring. The homeowner will pay more attention to these sounds, which may indicate a leak somewhere in the plumbing system. Most likely, he or she will conduct a preliminary visual investigation, seek advice from a friend or neighbor, or schedule an inspection with a certified plumbing professional. In addition, unusual odors can alert the vigilant homeowner to a water leak or a mold infestation.

At a vacation home, however, people are seldom present to observe strange sounds or smells. Even when people are present, they may not have spent enough time at the house to gauge what noises are or are not normal.

  1. The homeowner is more attentive to the rhythm of the primary residence as it ages, wears out, and degrades.

Malfunctions, equipment failures, breakages, clogs, and plumbing backups can sometimes be predictable. For example, washing machine supply lines need replacing every five years due to the repetitive cycles of the washing process; the stresses take their toll on the supply lines. Gaskets, washers, O-rings, and fittings degrade over time and need periodic replacement. Faucets, sink drains, and toilets will eventually leak.

Often, the homeowner can have a sense that some home appliance or system is due for a replacement or an inspection. Daily activity in the primary residence provides constant reminders to schedule repairs before a water damage disaster, sewage backup, or appliance failure occurs.

In contrast, vacation homes are commonly left unoccupied for much of the year. Without staying in the house regularly, the homeowner does not develop an awareness of the home’s rhythm and can miss cues that signal an impending water damage disaster.

Water Damage Vulnerabilities Common to Vacation Homes

Listed below is a comprehensive checklist of the vulnerabilities of a vacation home to a large-scale water damage disaster.

  • Lack of usage
  • Neglect on the part of guests to report an issue before it becomes a disaster
  • Misuse or abuse of the home by guests, vacationers, or short-term renters
  • Aging, degrading, and decomposition of parts and appliances over time
  • Corrosion of the plumbing from harsh sediments and minerals in the water supply
  • Changes in temperature and moisture that fracture pipes or loosen fittings
  • Condensation that can foster a mold infestation, cause wood rot, or lead to other structural damages such as foundation cracks and warping of support and load-bearing beams
  • Changes in water pressure in the water line
  • An extended power outage that allows items in the freezer and refrigerator to thaw and flood the floor
  • Severe weather that damages the roof, windows, or siding while the vacation home is unoccupied
  • Manufacturing defects in appliances such as the refrigerator, washer, or ice maker
  • Rodents, raccoons, or skunks chewing through a water pipe, water supply line, or electrical wire in an unoccupied vacation home
  • HVAC leakage related to the condensate pan or evacuation line

To learn more about water damage restoration in Dallas, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383. The office can also be reached by email at office@SERVPRO10952.com

How Commercial Reconstruction Services Help Businesses Recover From Property Damage

8/3/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton provides commercial reconstruction services that help businesses get back to business. These services enable businesses to recover from a property damage disaster and resume normal operations.

SERVPRO of Carrollton, a trusted leader in the commercial damage restoration industry, provides comprehensive building and reconstruction services to businesses that have suffered extensive fire, smoke, water, or storm damage. When a property damage disaster disrupts or halts normal business operations, the consequences can be financially devastating even if insurance pays for most or all of the damage restoration.

How Property Damage Devastates Businesses

  • Management and staff are distracted and overwhelmed by the burden of dealing with the disaster, but they still have to conduct business under extremely difficult conditions. Job performance suffers, efficiencies decline, and quality control issues increase.
  • Customers may receive inadequate service.
  • Production disruptions negatively impact sales, revenue, and profits.
  • Overhead expenses continue to grow.
  • If employees lose wages, they may seek other employment. The process of replacing and training the workforce is very costly.
  • Vendors forfeit sales, hurting the bottom line.
  • Customers and clients take their business elsewhere.
  • Negative customer reviews on social media and other review platforms can hurt sales.

The Problem of Negative Customer Reviews

According to an Inc.com article on the impact of customer reviews on business success, “While great customer reviews can boost sales, bad reviews can hurt them — those are obvious correlations. Understanding how customers interact with your brand and the customer experience you create is vital to your success. When customers are unhappy, there’s a 91 percent chance they won’t do business with a company again. Dissatisfied customers typically tell nine to 15 other people about their experience; some tell 20 or more. A negative customer experience is the reason 86 percent of consumers quit doing business with a company. Good customer experiences lead 42 percent of consumers to purchase again (Zendesk Customer Service Study). Negative customer experiences lead to bad reviews, and a bad review can do serious damage — the kind that takes more than a good review to fix.”

SERVPRO of Carrollton: A Local Leader in Damage Restoration and Reconstruction

When a business has sustained fire, water, or storm damage, temporary protective measures, such as emergency tarping, should be implemented to prevent additional damage. Other steps should be taken to secure the building, including boarding up windows and doors.

After protecting and securing the damaged commercial structure, the professionals at SERVPRO of Carrollton can initiate the damage restoration process. In addition, the affected business may need reconstruction services to return the property to its preloss condition.

The professionals at SERVPRO of Carrollton can streamline the restoration process by handling both the initial damage mitigation and the rebuilding of affected areas. When one qualified company manages and executes the entire process, the business saves time and keeps costs low. The improved efficiency reduces interruptions of business operations, limits lost wages, and minimizes supply chain disruptions. Customers may not even be aware that the business has sustained a property damage disaster.

SERVPRO of Carrollton delivers a full range of commercial restoration and reconstruction services that will bring a building back to full functionality. These services include:

  • Emergency tarping and board up
  • Carpet repair and installation
  • Document drying
  • Dry cleaning
  • Drywall removal and installation
  • Electrical repair
  • Electronics restoration
  • Fine art restoration
  • Furniture restoration
  • General contracting
  • Hardwood floor repair
  • HVAC services
  • Linoleum floor repair
  • Marble and tile floor repair
  • Move out services and temporary warehouse space
  • Painting
  • Plumbing repair and installation
  • Portable power generation
  • Roofing repair and replacement services
  • Scalable resources
  • Temporary fencing
  • Tree removal

Take the First Step: Emergency READY Profile

SERVPRO’s Emergency READY Profile (ERP) process assists businesses in the creation of a readiness profile for all of its locations. This readiness plan prepares a business for any disaster. The Emergency READY Profile of each facility is a component of the superior customer service provided by SERVPRO. The business owner collaborates with SERVPRO to gather and document crucial information in case of a disaster. Access to this information expedites the restoration process. The business owner has access to the information 24/7 online and by using SERVPRO’s free smartphone app.

The comprehensive emergency plan contains critical information that saves emergency responders precious time, helps contain damage, and minimizes or prevents personal injury. The ERP includes:

  • the location of shut-off valves
  • the location and operation of fire suppression system controls
  • emergency contact numbers and more

To learn more about commercial damage restoration in Bent Tree, TX, and the surrounding areas, please contact the office by phone at 972-446-0383 or by email at office@SERVPRO10952.com

Eight Hurricane Preparedness and Storm Damage Misconceptions Debunked

8/3/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton helps Carrollton residents prepare for hurricanes and other severe weather disasters by debunking seven common misconceptions about hurricane preparedness.

SERVPRO of Carrollton is always prepared to meet the storm damage restoration challenges presented by severe weather. Three out of every four years, a hurricane or tropical storm slams the Texas coastline. North Texas is particularly vulnerable. Available 24/7, the team of property damage restoration specialists utilize advanced equipment, cutting-edge moisture-detecting technology, specialized cleaning techniques, and EPA-approved cleaners to tackle any disaster, including water damage from a hurricane or tropical storm.

The Carrollton SERVPRO professionals urge residents of Carrollton and the greater North Texas area to prepare for severe weather associated with hurricanes and tropical storms. SERVPRO of Carrollton is debunking seven myths and misconceptions about preparedness for a hurricane or tropical storm.

Seven Myths About Hurricane Preparedness

Myth #1: Preparing for disasters is time-consuming and expensive.

An emergency preparedness kit is very affordable, and it is free to subscribe to local and regional alerts and warnings. When it comes to mobile apps, many preparedness and weather apps are also available at no cost.

Supplies for the emergency kit do not have to be purchased all at once. Watch for sales, discounts, and coupons. Gather essential items first; buy the other supplies over time and as they go on sale. Stockpile an emergency food supply, and create a communication plan immediately. Both efforts will prove beneficial in any type of hazardous emergency.

Myth #2: In a wide-scale severe weather disaster, only first responders need to know what to do.

Everyone should understand appropriate survival and safety protocols to follow before, during, and after a hurricane. The goal is to protect lives. Communication systems and public utilities could go down and stay out of commission for days or even months. First responders may not reach disaster-stricken areas for hours or days after a hurricane strikes. All parties need to know what to do to stay safe.

Myth #3: Homeowners’ insurance should cover all property damage caused by a hurricane.

The truth is that homeowners insurance may not always cover all property damage resulting from a hurricane. Schedule a consultation with the insurance agent as a first step in preparing for severe weather events. Standard homeowners insurance does not cover property damage resulting from floodwaters.

Myth #4: An emergency kit is sufficient preparation for any emergency.

A survival kit does not come close to covering the full scope of emergency preparedness. Everyone should be subscribed to alert and weather apps. Arrangements should be in place to deal with a catastrophic failure of the communications grid. An approved evacuation plan should be easily accessible, and family members or business employees should be familiar with the evacuation plan.

Myth #5: Shallow floodwaters pose no real travel hazards.

A small SUV can float in one foot of floodwater. Larger vehicles can be caught in a current of water with a depth of only 18 inches. Sometimes it is impossible to accurately determine the depth of floodwaters on a roadway. Water currents exert tremendous forces on a vehicle. The best policy is to stay safe and to not travel through floodwaters. Hidden dangers such as washed-out roads may lurk beneath what appears to be very shallow water.

Myth #6: Evacuation can wait until the last minute.

If people wait for official confirmation that a hurricane is in the area, they may find themselves trapped by flooding, high winds, or traffic jams.

Myth #7: The reinforcement of windows with tape is adequate protection against the gale-force winds of a hurricane.

A taped window shattering in the high winds of a hurricane can create large, deadly glass shards. Protect windows and prevent personal injury by installing hurricane shutters or impact-resistant windows. High-impact hurricane windows are engineered to withstand a direct impact from a two-by-four traveling over 180 mph.

Myth #8: The homeowner can handle storm damage as a DIY project.

DIY damage restoration projects can cause more problems than they solve. Most homeowners lack the training and certification that restoration companies have obtained. By failing to call in a professional damage restoration company at the first signs of damage, homeowners may forfeit insurance coverage of the damage.

Do not wait until the last minute or after a disaster to qualify a property damage restoration team to handle a water and storm damage disaster resulting from a hurricane. The phone lines may be jammed as tens of thousands of people scramble for assistance. A pre-qualified person or business is automatically at the front of the line. With an emergency response plan on file, technicians can begin the restoration process as soon as they arrive. Act today in order to save time, prevent frustrating delays, limit the scope of the damage, reduce the cost of the restoration, and shorten the length of the restoration project.

For more information about storm damage restoration services in Dallas, TX, email SERVPRO of Carrollton at office@SERVPRO10952.com or call (972) 446-0383

Learn how to detect mold in your home or business.

7/26/2021 (Permalink)

Dallas homeowners don’t consider mold to be a threat to their homes, assuming those issues are more likely to happen to those living in damper climates. However, mold is still very much an issue even in a drier climates in Texas. It’s important to learn how to detect and prevent mold in your home.

How mold damage starts

Mold damage to homes usually starts in areas where homeowners don’t spend much time, or in a room they infrequently enter, such as attics, basements, and laundry rooms. Mold needs dampness to grow, so these spaces are ideal, as are bathrooms and kitchens. If there is a slow or undetected leak, over time mold will grow. Depending on how long the situation has been in play, the damage can be significant; more than a homeowner should try to clean up themselves.

Calling in experts to deal with mold

SERVPRO technicians know to look for the source of moisture as one of the first steps to addressing mold damage. Our specialists do this because mold cannot grow without enough moisture to cause dormant spores to expand and begin seeking out more water and a food source. It’s a common misperception to think mold can be completely removed from a home. Since microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, removing all mold from a home or business is impossible. However, eliminating nearby sources of water forces the spores back to an inactive state, stopping mold growth.

SERVPRO specialists can repair minor plumbing leaks that often lead to mold growth and fix small tears in the roof or siding on a home that allows water inside.

How SERVPRO addresses mold damage

As the mold grows inactive, it dries out, and SERVPRO techs can use vacuums with specially designed HEPA filters to trap mold spores off surfaces and even from the surrounding air. If the mold layer is very thick, they can also use water or a cleaning agent to break it up and then vacuum or wipe off the mold with a sponge. 

In areas where it is difficult to reach every surface, we can spray an anti-fungal agent to help eliminate all active spores or use a fogger to generate a cloud of chemical agent to stop growth. The fogger device is particularly useful in small, enclosed areas like attics, or even garages. Our trained technicians follow a very specific mold remediation process to ensure mold is addressed and damage is repaired.

How homeowners can prevent mold damage to their home

One action a homeowner can take to prevent mold or stop it before it becomes a significant problem. Is to look around your out-of-the-way spaces at least once a year. Mold can grow almost anywhere, but a simple, visual inspection can quickly stop it.

Address small leaks quickly, and don’t allow any area damaged by water in your home to go unaddressed. Remember also to use your nose; if you detect that musty odor, which mold produces, you likely have a mold issue.

Learning to detect and prevent mold can save you time and money. If you do have mold issues, contact  SERVPRO of Carrollton at 972-446-0383 to do a thorough check and address the problem.

SERVPRO Commercial Remediation Services Help Businesses Recover After Disaster

7/16/2021 (Permalink)

Disasters of any kind can strike Dallas businesses. From destructive monsoon storms to mold to fire damage, when a business experiences damage, the loss can be compounded by the inability to run a business until the damage is addressed. SERVPRO of Carrollton and Bent Tree is here to help after your business suffers a water, fire, or any other loss.

SERVPRO’s trained professionals stand at the ready

SERVPRO has trained professionals on call 24-hours a day that are ready to answer your call and come to the rescue for whatever damage your business may suffer. Our water extraction and restoration technicians can mitigate damages caused by a water or fire event and get your operation back up and running as quickly. From fire damaged office spaces to flooded warehouses, and anything in between, SERVPRO of Carrollton has you covered and can make commercial water and fire damage “Like it never even happened.”

Getting your business back up and running

 Let SERVPRO help with our commercial water mitigation and restoration services. Our highly trained team of IICRC certified restoration and drying specialists not only restore your property but your piece of mind and reclaim order in a hectic situation. We’ll work with your property managers to review the situation completely, offer our suggestions for remediation, and inform them every step along the way until the process is finished, helping to get your business back up and running as quickly as possible.

How SERVPRO can assist with damages

Our crews can extract water from your commercial facility and start the drying process quickly so that you can get back to production or back to regular operation as soon as possible. If your business experiences fire or mold damage, we’ll diligently work to address the issue until your business is restored. Even if your facility has been significantly damaged, SERVPRO can work with your operation team to implement alternative daily operations so that your business can continue to operate and conduct business while the facility undergoes the drying process. No matter what kind of disaster you face, our commercial restoration services can help.

Contact SERVPRO for your commercial damage remediation needs

SERVPRO of Carrollton and Bent Tree is a locally owned business so we know how crucial it is to get back up and running as soon as possible. We understand that every day that production or operations are interrupted, affects your business's bottom line. Don’t let damage of any kind ruin your business. Call the pros that are faster to any size disaster and can get the job done right the first time. Contact us 24/7 at 972-446-0383 to get on the road to recovery quickly.

How the Team at SERVPRO of Carrollton Helps Homeowners Avoid Insurance Claim Mistakes

7/7/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton offers tips on how homeowners can avoid insurance claim mistakes.

The staff at SERVPRO of Carrollton, a Carrollton, TX, damage restoration company, knows how complicated and confusing home insurance can be. The task of correctly filing a claim on homeowners insurance is challenging and, at times, frustrating, especially in cases involving extensive property damage or a complex claim.

The likelihood of filing a claim increases as 2021 progresses. Summer tornado activity gears up. The eastern and Gulf Coast United States head into hurricane season. The western U.S., including Texas and the Dallas/Fort Worth area, including Carrollton, has already started its yearly battle against wildfires and whatever else comes along the way.

The industry experts at Forbes report that almost six percent or one out of fifteen insured homeowners filed a claim in 2018, according to data from the Insurance Information Institute. A staggering 98% of those claims stemmed from some form of property damage.

Informed and meticulous homeowners are capable of successfully navigating the insurance claims process. Listed below are some common mistakes homeowners should avoid making when filing an insurance claim after a property damage disaster.

Mistake #1: The homeowner did not take photo and video documentation of the damage.

The failure to thoroughly document property damage is the most common error homeowners make when filing an insurance claim. Homeowners encounter this pitfall when they fail to take pictures and videos of property damage as soon as the damage occurs or as soon as the damage is discovered.

Homeowners need to know that images and videos are vital when filing a claim. Periodically, a homeowner should create a walk-through video of the home. The video can be stored on the cloud, where it can be accessed at any time. This archive enables the homeowner to prove the extent of the damage to the house should property damage occur. This documentation can greatly aid the processing of the claim payout.

Mistake #2: The homeowner neglected to read the insurance policy.

Insurance policies are not easy to read. Although the technical language is complicated, the homeowner should still make an effort to understand the coverages in the policy. For instance, a common incorrect assumption is that flood insurance is the same as water backup coverage. Water backup coverage covers damage caused by a sewer drain or sump pump backup and will not cover damage from a flood.

Mistake #3: The homeowner did not have the right insurance to cover the property damage disaster.

A policy may only have actual cash value coverage for the contents of the home, which is not the same as replacement cost coverage. Damage from the wind and floodwaters of a hurricane is likely not covered by standard home insurance policies, especially if the home is located in a region prone to hurricane damage. A solid hurricane insurance plan might actually consist of three separate policies that ensure adequate coverage. Policy exclusions can financially devastate the homeowner who lives in an area susceptible to natural disasters.

Mistake #4: The homeowner did not make an inventory of the contents of the home.

This mistake will be especially painful in a situation where property damage is extensive. Stress and time impede memory. An exhaustive home inventory will make the claim process easier and faster.

Mistake #5: The homeowner failed to clearly communicate the damage in the insurance claim.

Many home insurance claim mistakes are the result of the homeowner’s failure to clearly describe the damage to the property. Poorly communicated claims information causes delays which can cause the entire claims process to grind to a halt.

Mistake #6: The homeowner did not file the claim promptly.

Negligent home maintenance can result in damages that are not covered by home insurance. For example, damage from a ruptured water pipe is covered. A claim for damage from a roof leak the homeowner failed to promptly repair may be denied because of the failure to take action to stop the leak. The failure to notice and report a potential claim can lead to claim denial.

Mistake #7: The homeowner discarded damaged items that would have been useful to the claim.

The temptation after a property damage disaster is to quickly clean up the mess and discard any debris. Regrettably, homeowners discard damaged belongings before the total damage is documented. In the cleaning process, receipts that would have supported a claim are sometimes destroyed. When filing a claim for a damaged item, keep the item until there is sufficient documentation of the damage. Failing to preserve a paper trail could be a very costly financial mistake.

Mistake #8: The homeowner attempted to navigate the claims process alone.

The insurance claims process is complex. A single error on the part of the homeowner could delay the process or reduce the final payout for damages. The homeowner who tries to navigate the process alone can expect delays, frustration, and an overall negative customer experience.

Trust the damage restoration experts at SERVPRO of Carrollton to handle the insurance claims process from beginning to end. The experienced staff will manage the claims process and work to resolve any issues that might arise so that the restoration process can progress smoothly and swiftly.

For more information about Carrollton, Dallas, and Bent Tree, TX, damage restoration services, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Seven Tips for Avoiding Fire Damage Caused by a Dryer Fire

7/7/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton helps homeowners in Carrollton, Bent Tree, and Dallas, TX, recover from fire damage, including fires caused by the clothes dryer.

A dryer fire can cause significant fire damage in Carrollton, TX, homes. SERVPRO of Carrollton is sharing seven tips to help homeowners proactively prevent a fire from breaking out in the laundry room.

  • Know the facts about dryer fires.

An informed knowledge about dryer fire risks can help homeowners think soberly and act promptly to prevent a dryer fire in their homes. When homeowners are aware of fire risks associated with improper dryer usage and maintenance, they will be motivated to take dryer safety seriously and take the necessary precautions.

The National Fire Protection Association (NFPA) reports, “In 2014-2018, local fire departments responded to an estimated average of 13,820 home structure fires per year in which dryers were involved in the ignition. These fires caused an average of seven civilian deaths, 344 civilian injuries, and $233 million in direct property damage annually.”

NFPA research also reveals that “One-third (32 percent) of dryer fires were caused by a failure to clean. This appears to be mainly lint build-up, as 27 percent of dryer fires started when dust, fiber, or lint ignited. Mechanical failures or malfunctions caused 27% of dryer fires; 16% were caused by electrical failures or malfunctions.”

  • Clean the lint out of the dryer’s lint filter after every load.

Because over one-fourth of dryer fires are caused by the accumulation of lint and similar substances, homeowners should clean the lint filter regularly. The best practice is to clean the lint filter after each load of clothes dried.

  • Perform an annual cleaning and inspection of the dryer and dryer duct.

Homeowners want to make sure that their dryer is in good working order and does not have any blockages in the duct or vent. By cleaning and inspecting the dryer at least once a year, the homeowner can identify and resolve any problems before they lead to a damaged appliance or a fire.

Before beginning the cleaning and inspection process, disconnect the dryer from its power source, and if a gas dryer is in use, be sure to cut off the gas valve that supplies the dryer. Use care when moving the dryer to examine its vent. In the case of a gas clothes dryer, do not damage the gas line or stretch it too tightly.

Consumer Reports provides the following dryer cleaning tips: “Disconnect the duct from the dryer, and vacuum both the dryer and the duct—as much as you can access. Where possible, separate the duct into shorter sections for better access, then reassemble and attach the duct to the dryer. Be sure all joints in the duct are properly connected and held together with clamps or foil tape. Then return the dryer to its original spot and reconnect the power. While you’re at it, clean behind the dryer and underneath it—lint builds up there, too. In winter, check after windy weather or snowstorms to be sure that snow isn’t blocking the outdoor vent.”

  • Replace plastic or foil accordion ducts with rigid metal ducts.

Accordion ducts are problematic because they are too flexible or can easily crumple, leading to problems such as restricted airflow and lint buildup. A rigid metal duct is a safer choice.

  • Avoid using sheet metal screws to connect duct sections.

Sheet metal screws can collect lint, which leads to lint buildup within the duct. Instead, attach duct sections with duct connectors and metal clamps or dryer vent foil tape.

  • Use caution when cleaning chemical stains.

Clothing that has been stained by flammable substances such as oil, gas, or cleaning chemicals should be regarded as a potential fire hazard. Consumer Reports writes, “The Consumer Product Safety Commission recommends washing such stained clothing more than once to minimize volatile chemicals, then hanging to dry. If you must use a dryer, use the lowest heat setting and a drying cycle that concludes with a cool-down period. In the event that a fire does start, keep the dryer door closed to limit its oxygen supply—a fire needs oxygen to keep it going.”

  • Prequalify a reputable damage restoration company before a dryer fire occurs.

Taking the time to prequalify a capable and trustworthy fire damage restoration company can remove a great deal of stress if a fire damage disaster involving the dryer occurs. Highly experienced and qualified technicians, such as the team at SERVPRO of Carrollton, can implement a rapid response in order to provide the fire and smoke damage restoration services that are so urgently needed in the aftermath of a dryer fire.

To learn more about fire damage restoration in Dallas, TX, call SERVPRO of Carrollton at (972) 446-0383 or contact the office by email at office@SERVPRO10952.com.

Four Different Ways That Storms Cause Damage to Local Homes and Businesses

7/7/2021 (Permalink)

Blog Summary: Severe weather can damage homes and businesses in a variety of ways. Four aspects of storms that can cause great devastation are wind, lightning strikes, hail, and flooding.

SERVPRO of Carrollton knows that severe weather can hit with little or no warning, causing massive storm damage in Bent Tree, TX, and devastating homes and businesses. When the weather sirens begin, every second counts. Life in the “tornado alley” of Texas can be stressful at times, but knowledge of the different ways that severe weather causes damage can help residents and business owners prepare for the damaging effects of wind, lightning, hail, and flooding.

Four Ways That Severe Weather Can Cause Storm Damage to Homes in Bent Tree, TX

Severe weather involves wind, lightning strikes, hail, and flooding, which each cause different types of damage. When homeowners understand how these four factors can cause damage, they can identify and assess the extent of the damage that the home has sustained.


In October of 2019, ten tornadoes inflicted over a billion dollars in property damage in the North Dallas area of Texas. While not every weather system produces tornadoes, many storms generate damaging winds that result in severe property damage.

The National Severe Storms Laboratory outlines several types of winds that have the potential to produce severe damage.

  1. Downdrafts

A downdraft is a column of air forcefully moving downward during a storm. This wind event can foster conditions leading to more serious wind conditions.

  1. Downbursts

A downburst is an extremely powerful downdraft that bursts as it impacts the earth, sending high winds across a larger area. Downbursts have the explosive ability to damage homes and other buildings. They may even have the destructive power of a large tornado.

  1. Microbursts

Microbursts occur when a downburst is localized over a smaller area. These short-lived bursts can be very destructive. Microbursts often accompany heavy rainfall. Microbursts not associated with precipitation are called dry microbursts and are much more frequent in the plains and intermountain region of the western United States.

  1. Gust fronts

When cooler air collides with a warm storm, the shifting winds can gust at high speeds. The forceful winds may usher in the approaching storm. When the gusts occur, they form shelf or roll clouds, and in rare instances, the gust fronts can begin to spin, mimicking a very weak tornado.

  1. Straight-line winds

Any strong winds that do not rotate are called straight-line winds. These fierce gusts crash their way through an area, and debris is pushed ahead of the winds. The wind and the debris pound against structures, often leaving destruction in their wake.

  1. Derechos

A derecho may occur when bands of fast-moving thunderstorms roar through an area. The word “derecho” in Spanish means “straight ahead.” Derechos may generate multiple microbursts and downbursts, and these powerful storm conditions can cover an area spanning more than 240 square miles, enveloping entire major metropolitan areas.

These various types of high-velocity winds have one thing in common: they can cause extensive damage to homes, businesses, and other structures.

When weather conditions involve powerful winds, homeowners need to pay particular attention to the potential storm damage these high winds can cause. The roof is vulnerable to damage from wind. Straight-line winds can roll up the shingles, underlayment, and decking, and the exposed attic area will sustain extensive water damage. Saturated insulation loses much of its R-value and becomes a breeding ground for mold and bacteria. If the water intrusion is not stopped quickly, ceilings may collapse, and electrical circuits may short out. In situations involving roof leaks, emergency tarping is necessary to mitigate the water intrusion.

When gutters are ripped away from the edge of the roof, water is no longer directed away from the foundation. The pooling of water next to the foundation can flood the basement or crawl space. Winds approaching tornadic speeds can hurl debris through windows and cause physical injury, structural damage, and water damage.

A highly dangerous situation arising from high winds is broken limbs and downed trees that fall on the home. Large trees can demolish small homes and cause serious injury or death to the occupants of the house. In weather conditions involving high winds, stay away from windows and doors. Seek shelter in the house in a location that is as far as possible from where a tree might impact the structure. If the home is damaged and evacuation is required, watch out for debris and fallen power lines.

Lightning Strikes

A second way that severe weather can cause storm damage is by a lightning strike. According to the National Weather Service, “A typical lightning flash is about 300 million Volts and about 30,000 Amps. In comparison, the household current is 120 Volts and 15 Amps. There is enough energy in a typical flash of lightning to light a 100-watt incandescent light bulb for about three months or the equivalent compact fluorescent bulb for about a year.” A lightning strike with this much power can cause significant fire damage.


A third way that severe weather can cause storm damage is by hailstones, specifically hailstones that measure at least .75 inches. Hail as large as a golf ball (1.75 inches) or larger can cause severe damage. Hail damage to the roof can cause water leaks, and large hailstones falling at speeds of twenty-five to forty miles per hour or more can crack or shatter windows, allowing water into the home. Hail damage to gutters and eaves can lead to water-damaged interior walls, foundation damage, and flooded crawl space.


Flooding is a fourth way that severe weather can cause storm damage. Bent Tree is no stranger to heavy rains from thunderstorms and the remnants of tropical storms and hurricanes. A flash flood can inundate a home or entire neighborhood in minutes, sending water gushing throughout the house, damaging personal belongings, causing extensive structural damage, and creating the ideal conditions for mold growth.

When high winds, lightning, hail, or flooding strike, trust the restoration experts at SERVPRO of Carrollton for water, fire, and storm damage restoration. The company offers a twenty-four-hour emergency service and a faster response to any size disaster. For more details about storm damage restoration in Bent Tree, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Independence Day reminders about fire safety.

6/30/2021 (Permalink)

Summer is synonymous with barbecues, parades and fireworks. The National Safety Council advises everyone to enjoy fireworks at public displays conducted by professionals, and not to use any fireworks at home. They may be legal but they are not safe.

If You Choose to Use Legal Fireworks

If consumer fireworks are legal to buy where you live and you choose to use them, be sure to follow the following safety tips:

  • Never allow young children to handle fireworks
  • Older children should use them only under close adult supervision
  • Never use fireworks while impaired by drugs or alcohol
  • Anyone using fireworks or standing nearby should wear protective eyewear
  • Never hold lighted fireworks in your hands
  • Never light them indoors
  • Only use them away from people, houses and flammable material
  • Never point or throw fireworks at another person
  • Only light one device at a time and maintain a safe distance after lighting
  • Never ignite devices in a container
  • Do not try to re-light or handle malfunctioning fireworks
  • Soak both spent and unused fireworks in water for a few hours before discarding
  • Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
  • Never use illegal fireworks

Better yet, grab a blanket and a patch of lawn, kick back and let the experts handle the fireworks show.

Sparklers Are Dangerous

Every year, young children can be found along parade routes and at festivals with sparklers in hand, but sparklers are a lot more dangerous than most people think.

Sparklers burn at about 2,000 degrees – hot enough to melt some metals. Sparklers can quickly ignite clothing, and children have received severe burns from dropping sparklers on their feet. According to the National Fire Protection Association, sparklers alone account for more than 25% of emergency room visits for fireworks injuries. For children under 5 years of age, sparklers accounted for nearly half of the total estimated injuries.

Consider using safer alternatives, such as glow sticks, confetti poppers or colored streamers.

Smoke Alarms can SAVE LIVES!

6/30/2021 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA). In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm.

Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA). In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing, or changing batteries in your smoke alarms, contact your local fire department, an electrician, or the American Red Cross. Be sure your home or workplace has a fire emergency plan.  

The Service You Hope to Never Need -- Crime Scene Cleanup in Dallas.

6/23/2021 (Permalink)

Crime scene We are always "Here to Help!"

For Compassionate and Professional Crime Scene Cleanup Call SERVPRO.

Bad luck or bad choices -- either or both of these circumstances can land a Dallas homeowner in a complicated situation. A crime committed on your property would become your problem even if you were uninvolved. Substances and debris need clearing and cleaning, and you do not have the training or the expertise. Consider working with one of our crime scene cleanup crews to set your home and your life back to rights.
Your crime scene cleanup scenario is unique. Perhaps you discovered a family member was making or dealing in drugs. The paraphernalia, the ingredients, and finished products can be lethal to touch or inhale even by accident. Maybe a home invasion ended in an injury or death of victim or perpetrator.

Blood and bodily fluids must be cleaned after a body is removed or a stricken person is taken by ambulance. The circumstance could be a suicide or unattended death, and the discovery of either may take days. Odors and decay complicate an already horrifying scene. We can help.
Blood and fluid-borne pathogens are to be presumed part of the debris after a violent injury or death. SERVPRO crime scene cleanup technicians receive advanced training following OSHA, EPA, and local health rules. Not only will we remove the hazardous human waste and substances, but we also have the products registered by the EPA to deep clean and disinfect the area.
If it took time to find the crime scene, the remains might be covered in decay and mold. Odors can be stifling and nearly impossible to eradicate. SERVPRO crew members take each crime scene challenge on step by step to remove the debris, sanitize and clean the space and use modern deodorization technology that neutralizes the stench on a molecular level. If necessary, we create zones to keep microbial infestations and pathogens away from your living areas using negative pressure air scrubbers. Our crew is clad in personal protective equipment and take no chances that could spread hazardous materials.
Even the tiniest amount of some illegally traded and used drugs can harm or even kill. For you and your loved ones to feel confident that you can live in the home again, every minute particle of the chemicals used and remaining must be eliminated. SERVPRO crime scene cleanup specialists have the tactics and tools to achieve this.
Finally, it is likely you and your family did not expect or ask for this nightmare, but you are charged with finding a solution. SERVPRO technicians treat customers and their families dealing with crime scene struggles with respect and compassion. Our services are discrete and professional.
SERVPRO of Carrollton is there for members of our community wrestling with the aftermath of violent crime or tragedy and the after effects needed to be cleaned from your home.

Call (972) 446-0383 any time of the day or night for our sensitive yet competent and speedy services.

How SERVPRO’s ERP Can Help Your Business If You Experience Damage

6/16/2021 (Permalink)

What is the SERVPRO ERP?

SERVPRO’s ERP is a system that helps businesses create a readiness profile for all of their locations to be prepared for any disaster. The ERP helps business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes. It allows business owners to create customized, pre-organized profiles of their properties and locations so that in case of a disaster, we have access to any relevant documents and information immediately Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app, creating a comprehensive emergency plan for the business. A comprehensive emergency plan contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.

The SERVPRO ERP Creates Faster Responses

With a profile in the ERP system, we can respond to your business emergency faster much quicker than if you had contacted us by phone. The system allows your call to be simplified to the press of a button, saving valuable time otherwise spent searching for phone numbers, relevant documents, and communicating the situation to us. Whether your emergency is water, fire or flooding, the ERP gets us out to your business faster, which can help minimize damage with faster reaction to the emergency.

Our ERP Priority Response

Some events, such as flash flooding, may hit many buildings and neighborhoods at once. This can cause resources to get tied up quickly, and we may have to delay our response to some inquiries. With the ERP system, you can avoid having to contact a representative and get your request in before others around you. The ERP app gives you priority response to any damage emergency you have. We’re dispatched faster to your location to start handling your issue right away.

More Effective Responses with Prior Knowledge

Having critical information such as breaker locations, water lines placement, floor plans, and inventories allow our IIRC trained technicians to do their work with unmatched efficiency. By giving us a wealth of information ahead of time, businesses help to ensure that any SERVPRO teams working on your business can better understand what they are working with and the job they are doing, without wasting precious time locations breaker boxes, lines, etc.

Multi-Location Management Damage Control

Many companies operate multiple locations, some of which may be damaged in an event while others remain unscathed or encounter different problems, depending on the situation. The SERVPRO ERP system allows businesses to create separate profiles for each business location, eliminating confusion and ensuring that more severely damaged locations are treated first.

Damage of any kind can impact a business. 

SERVPRO of Carrollton, TX is ready to respond to your company's needs 24/7. If water, storm, flood, or fire damage has impacted one or more of your locations, or if you would like to set up a free consultation, please call us at 972-446-0383!

How To Prepare Your Home For A Major Storm

6/16/2021 (Permalink)

Equipment in van Image of green SERVPRO vehicle and equipment.

There are several different measures you can take to prepare your home for a major storm, and we’ve highlighted 3 of the main ones that you can get started with today.

1) Storm-proof your windows and doors.

You’ve probably heard it before but it may still be a foreign term—storm-proofing. What is that again? Storm-proofing normally consists of switching out your typical doors and windows with storm-durable doors and windows that are made of heavier materials that can withstand high winds and precipitation. This will help your doors and windows withstand weather conditions of all kinds, and it may reduce the likelihood of your windows and doors flying off their hinges or shattering if a tornado passes by.

2) Trim your trees and clear anything big and bulky away from your home

Low-lying tree branches or dead limbs are perfect ammunition for gusty winds that accompany most major storms in the area. Make sure you clear your landscape of dead limbs, low-lying tree branches parallel to your windows, and other big and bulky items like statues, etc. that could be whipped up in the turbulent wind and end up damaging your home.

3) Give your shingles and siding a once-over.

Missing and broken shingles and siding make your home more susceptible to the elements and winds that come with major storms, and you should always give your home a once-over before storm season so you can get any broken or missing ones replaced as needed. Any loose or damaged shingles will likely tear and rip away when a storm comes through, and the same can be said of siding. Imagine what a tornado might do if a simple storm could blow them out of sight.

While being prepared for major storms is a great first step toward preventing storm damage, sometimes you can’t prevent it from happening regardless of maintenance action items you tackle beforehand. If you find yourself dealing with any damage from a storm that passes through, whether it be fire, water, mold, or a tree limb through your roof, give SERVPRO of Carrollton and Bent Tree a call at 972-446-0383. We’re here to help!

This franchise is independently owned and operated.

How Indoor Smoking Can Cause a Fire Damage Disaster

6/8/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains the fire damage risks of smoking in the home.

SERVPRO of Carrollton is a trusted leader in fire damage restoration, smoke damage restoration, water damage restoration, storm damage cleanup, and commercial property damage restoration. Highly-trained and certified restoration technicians arrive on the scene typically within an hour. Utilizing the latest equipment and advanced technology, industry-standard techniques and cleaning products make SERVPRO of Carrollton a great choice for any type or size of property damage restoration project.

The Facts About the Fire Damage Risks of Smoking

Smoking is a common pastime among adults in the United States. The Centers for Disease Control and Prevention reported the following statistics on smoking among American adults: “Cigarette smoking remains the leading cause of preventable disease, disability, and death in the United States, accounting for more than 480,000 deaths every year, or about 1 in 5 deaths. In 2019, nearly 14 of every 100 U.S. adults aged 18 years or older (14.0%) currently smoked cigarettes. This means an estimated 34.1 million adults in the United States currently smoke cigarettes. More than 16 million Americans live with a smoking-related disease. Current smoking has declined from 20.9% (nearly 21 of every 100 adults) in 2005 to 14.0% (14 of every 100 adults) in 2019, and the proportion of ever smokers who have quit has increased.”

Many of the 34 million smokers in the U.S. know and understand the health risks associated with smoking. However, smoking is also harmful in other less obvious ways.

The National Fire Protection Association shares several statistics on smoking and home fires on their website at “Smoking and Home Fire Safety.” The statistics reflect findings between the years 2012 and 2016.

  • Smoking and smoking materials were responsible for an estimated annual average of 18,100 reported home structure fires
  • 590 people died annually in these smoking-related fires
  • 1,130 people were injured per year
  • Annual direct property damage was $476 million
  • Smoking materials (cigarettes, matches, lighters, etc.) account for one in twenty or 5% of home structure fires
  • Smoking-related house fires that start in the living room or bedroom account for nearly 75% of fatalities

Smoking-related fires are lethal. Smoking was the leading cause of home fire deaths for the five-year period of 2012-2016. Though smoking-related fires account for only 5% of home structure fires, these fires cause 23% of home fire deaths and one in ten home fire injuries. House occupants involved in a fire caused by smoking materials are four times more likely to perish than in other types of home structure fires.

Smoking Indoors Is More Dangerous Than Ever

Compared to fifty or sixty years ago, house fires today burn faster and hotter while giving off excessive amounts of highly toxic gases. Modern homes contain items made of highly flammable plastics, polycarbonates, and synthetic fabrics, which also produce deadly gases. For example, the average home has 2.3 television sets. One-third of homes have four or more televisions. Couches, clothing, shoes, drapes, computers, electronic devices, and furniture create a hot, toxic environment when they burn.

A room in a modern home can become engulfed in flames in as little as four or five minutes. An older home or a house with items made of real wood and natural fibers may take as many as thirty minutes to become fully engulfed in the flames.

Smoking and Home Fire Safety Tips

Smoking-related structure fires would drop by 75% if smokers relocated from the bedroom and living room to the outdoors. Here are some other helpful tips:

Tip #1: Extinguish cigarette butts by dousing them in water or sand.

Tip #2: Deep sturdy ashtrays are best. Place the ashtrays on a fire-resistant and stable surface or table. The couch or bed is an unsafe place for ashtrays.

Tip #3: Keep flammable items such as magazines, napkins, and other paper products away from ashtrays and the smoking area.

Tip #4: Ashtrays should be cold before they are stored or discarded.

Tip #5: Medical oxygen and smoking are a highly dangerous combination.

Tip #6: Ash in the trash is a recipe for a house fire. Dump ashes in a metal bucket outside the home.

Tip #7: Never smoke in bed.

Tip #8: Install one or more smoke detectors on each floor of the home. Also, install a smoke detector on the inside and outside of each bedroom.

Tip #9: Smoke outside and a safe distance from the home. This practice will prevent smoking-related house fires. Smoking outside will also prevent children, pets, and other family members from being exposed to the deadly effects of second-hand smoke.

Trust the restoration experts at SERVPRO of Carrollton for fire, smoke, water, storm, and commercial property damage restoration. For more information about Dallas, TX, fire damage restoration services, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

How to Avoid Water Damage to Lakefront Property

6/8/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains how waterfront property owners can avoid water damage to their lake homes.

The team at SERVPRO of Carrollton is made up of water damage restoration professionals with experience and certifications across the property damage restoration industry. The owners, Phil and Mary Jo Ciatto, make sure that their customers receive the best customer service possible. The entire Carrollton SERVPRO team is invested in the Carrollton community in which they live and work.

Carrollton, TX, is a wonderful place to live. According to a national real estate monitor, over one-third (36%) of people living and working in Carrollton are employed in office and administrative support, sales jobs, and management occupations. Carrollton also has more residents who work in computers and math than 95% of other places in the US. During the pandemic, many of these workers from various business sectors enjoyed the benefits of working remotely from home. These remote workers who owned weekend lake homes found themselves spending more time on the waterfront than at their primary home. Others went in search of the dream lake home and put their primary residence up for sale. Since lakes are abundant in this region of Texas, the demographic shift to the waterfront is understandable.

To make life on the lakefront more enjoyable and to protect the value of the waterfront property, SERVPRO of Carrollton offers four tips on how to avoid water damage to a lake house.

Tip #1: Prevent water damage resulting from swimming and other water activities.

Tracking water into the lake home after the occasional swim in the lake, pool, or spa may not present much of a problem. When the lake home was only a weekend retreat, the residual water intrusion from swimming presented no significant problem. However, multiply the water intrusion by multiple children and multiple times a day, and the problem escalates over a period of weeks and months.

Piling up wet clothes, towels, and flip-flops in the laundry room or bathroom can damage flooring, baseboards, and carpeting and lead to mold infestation or foul odors. Continuous saturation of flooring, carpeting, and rugs can also damage flooring and foster a mold infestation.

Simple remedies include creating an outdoor space to hang wet clothing and towels. Put down runners in the high traffic area from the entrance of the home to the bathroom. Use bathmats to capture excess water and prevent the flooring from becoming wet. Runners and bathmats should be washed weekly. If the rugs and mats are dampened multiple times each day, change them out daily with dry rugs and mats. Dry the damp mats outside in the sun if possible. Utilizing a portable room dehumidifier in areas exposed to frequent water and moisture intrusions can reduce the threat of water damage and mold infestation.

Tip #2: Watch out for spa or pool leaks.

Lakefront homeowners will often have a separate pool or spa for times when the lake is inaccessible due to low water levels, an algae outbreak, a fish die-off, or a chemical spill. A leaking pool filtration system can flood a crawl space, damaging the foundation and causing mold infestation and wood rot. While an interior spa is a welcome amenity for any home or waterfront home, a six-person spa holds as many as 475 gallons of water, and a spill of this magnitude can be disastrous. An operational spa introduces a massive amount of moisture into the air, and the increased humidity can cause extensive water damage and mold issues. Regular pool and spa maintenance and a room dehumidifier to mitigate the moisture influx can go a long way to preventing serious water damage from a pool or spa.

Tip #3: Excessive usage may put a strain on appliances, resulting in a water leak.

Inviting guests, friends, and family to the lake house is always enjoyable, and swimming, sunbathing, water sports, and boating are fun activities that build community. Entertaining large groups puts a strain on appliances such as the dishwasher, washing machine, and refrigerator. The increased usage of appliances may reveal leaks or cause malfunctions such as supply line failures or part failures. A burst supply line to the washing machine can spill as many as seven to ten gallons of water per minute into the laundry room.

Tip #4: Increased usage of the shower, bathtub, and toilets may result in a major sewage spill.

A bungalow with one or two bathrooms can handle a large crowd if the system is tied into a public sewer. However, if the home has a septic tank, trouble could be lurking.

  • An eight-minute shower: 17 gallons
  • An average bath: 30 gallons
  • A typical toilet: 3.5 gallons

Hosting a large group of people over the weekend can push large amounts of water through the sewage system. When the guest list includes small children, the homeowner may find that toys, excessive toilet paper, diapers, non-flushable wipes, paper towels, or pieces of clothing are being flushed down the toilet. Be on the alert for continuously running water, the need for multiple flushes, and strong odors. Give these warning signs immediate attention.

These four tips are just the starting point for avoiding water damage on the waterfront. By following these tips, homeowners can continue to enjoy life on the lake.

When a water damage disaster strikes, trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration in Carrollton, TX. The company offers twenty-four-hour emergency service, a faster response to any size disaster, highly trained restoration technicians, advanced equipment and cleaning techniques, and EPA-approved cleaning and sanitation solutions. The Carrollton SERVPRO team is a trusted leader in the restoration industry.

For more information about the water damage restoration company, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com or by phone at (972) 446-0383.

What Are Common Causes of Fire Damage in Businesses and Commercial Settings?

6/8/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights common causes of commercial fire damage and how to deal with damage restoration in the business environment.

The professionals at SERVPRO of Carrollton understand that commercial fire damage in Dallas area businesses creates a cascading effect of property damage. Flames destroy whatever they consume. The heat from the fire melts, fuses, degrades, or ruins equipment and weakens the structural integrity of buildings. Smoke and soot coat surfaces and contaminate the facility with highly toxic substances. These substances are given off by the combustion of the structure and the chemicals, metals, and plastics used in the manufacturing process.

The water, foam, or dry chemicals deployed to extinguish the fire create another type of property damage disaster that may be more extensive than the fire itself. The size of the facility, the materials unique to that commercial setting, and the means used to extinguish the flames require the skill, expertise, equipment, and advanced technology of property damage restoration professionals.

Five Common Causes of Commercial Fires

Commercial fires cost billions of dollars in property damage every year, not to mention the loss of life which cannot be measured in economic terms. The National Fire Protection Association reports that there are about 37,000 fires at industrial and manufacturing properties each year in the US. That is a staggering one hundred fires per day. These fires cause one billion dollars in direct property damage each year.

A leading contributor to these fires is a lack of awareness of the many fire risks that exist in the work environment every day. To help managers and employees identify these fire risks, SERVPRO of Carrollton is highlighting five factors that commonly cause industrial fires and explosions.

  1. Combustible dust

Combustible dust is a major cause of fire in many industries, including woodworking, food manufacturing, metalworking, chemical manufacturing, and pharmaceuticals. Common substances such as dyes, food, metals, and chemicals are combustible in dust form. The initial explosion can create a larger dust cloud which will then ignite, causing a more massive secondary explosion that has the potential to damage or destroy the entire facility.

A regimen of scheduled dust removal to prevent excessive accumulation is the key to maintaining a safe work environment. Caution is advised when removing accumulated dust since the resulting dust cloud can itself be a fire hazard.

  1. Hot work

Hot work involving welding and torch cutting is one of the leading causes of commercial fires across all industries. Burning, brazing, soldering, and heating can create serious fire hazards. Sparks and molten material can travel as many as thirty-five feet from the source. Hot work is also a factor in combustible dust fires. Proper safety procedures can help prevent fires caused by hot work.

  • Avoid hot work if possible.
  • Train employees about the risks associated with hot work, as well as any site-specific dangers, the proper procedures and policies, and the use of well-maintained safety equipment.
  • Make sure that the work area is clear of flammable or combustible materials, such as dust, gases, and liquids.
  • Implement a written permit system for all hot work projects, even where permits are not required. Better safe than sorry!
  • Supervise the work. If outside contractors are employed, make sure a safety professional is on hand to provide supervision.
  1. Flammable liquids and gases

Often occurring at chemical plants, these types of fires can be disastrous. Industry, in general, involves flammable liquids and gases at every level of production, from the propane for the forklift to the diesel fuel for the trucks that transport the finished products.

To mitigate the risk of a fire from flammable gas or liquid, take the following safety precautions:

  • Be aware of the safety information for every flammable liquid on the premises. The material safety data sheet (MSDS) for each product will have this information.
  • Follow proper storage protocols.
  • Control all ignition sources.
  • Provide personal protective gear (PPG).
  1. Equipment and machinery

Equipment and machinery malfunctions contribute to the 3,000 industrial fires that occur each month. Fire hazards can arise from the improper installation of machines, especially furnaces used in a manufacturing process. Sometimes, the failure to properly operate a piece of equipment can result in a fire.

A key factor in equipment and machinery fires is lax maintenance. Proper lubrication not only increases efficiency and extends the life of mechanical equipment, but it also reduces friction which can cause fire hazards. Risks can be reduced by adhering to recommended maintenance and cleaning procedures.

  1. Electrical hazards

Electrical fires are among the top five causes of fires in manufacturing plants. Here are several common electrical fire hazards:

  • exposed wiring or wiring that does not meet code specifications
  • overloaded outlets, extension cords, or circuits
  • static discharge

Sparks from any of the above electrical hazards can ignite combustible dust, flammable liquids, and flammable gases.

Awareness and prevention are the keys to reducing or eliminating electrical fire hazards. Training, maintenance, and following best practices are essential for safety and success.

The restoration experts at SERVPRO of Carrollton specialize in water, fire, storm, and commercial damage restoration, and they provide twenty-four-hour emergency service, a fast response, and highly trained restoration technicians. With over fifty years of experience, SERVPRO is a trusted name in the damage restoration industry.

To learn more about Bent Tree, TX, fire damage restoration services, call SERVPRO of Carrollton at (972) 446-0383 or email the company at office@SERVPRO10952.com.

How Commercial Cleaning Services Help Make Carrollton, TX, Businesses Safe and Healthy Spaces

5/10/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton provides customized commercial cleaning services tailored to the unique needs of each business that the company serves.

SERVPRO of Carrollton provides industry-leading commercial cleaning services to Carrollton, TX, businesses. To overcome the dirt, grime, odors, and moisture that collect in the office or production areas and exceed the janitorial staff’s normal scope of cleaning, call SERVPRO of Carrollton for prompt, professional, deep-cleaning service. From removing odors to deep cleaning flooring and carpets, entrust the safety of customers and employees to the highly trained and certified SERVPRO cleaning technicians, who create a clean and safe space. Expertly trained cleaning professionals equipped with the best cleaning and deodorizing products provide SERVPRO’s clients with the best cleaning the industry has to offer.

When are cleaning services needed?

Businesses, hotels, restaurants, distribution centers, call centers, and institutions have ongoing cleaning service needs. However, occasions arise when specialty cleaning services or intensive cleaning protocols are required for the safety and security of employees, vendors, customers, or clients. What are some of these occasions when special cleaning measures are needed?

  • In the last ten to fifteen years, the US has seen outbreaks of invasive pathogens that have challenged normal life patterns and activities. An outbreak or pandemic can devastate a business, doctor’s office, school, or daycare. Intensive, professional deep-cleaning processes that utilize the best EPA-approved solutions are the best way to address these hurdles.
  • Extensive water damage, flood damage, or sewage spill can necessitate calling in cleaning professionals who have the resources and training to deep-clean areas contaminated by biohazard disaster. Validation and certification of the effectiveness of the cleaning, disinfecting, and sanitizing efforts may be crucial for the re-opening or continued operation of the business or institution.
  • A structure fire introduces toxic chemicals, harmful soot, and contaminated water into the environment. Enlisting the services of a certified commercial cleaning specialist is not only necessary but it also may be required by public health officials and the insurance company before a commercial operation is allowed to re-open.

What is Certified: SERVPRO Cleaned?

Businesses need solutions that address and overcome the challenges presented by the pandemic. Certified: SERVPRO Cleaned is a program designed to meet these unique challenges. The program is a deep-cleaning approach that applies a defensive, proactive viral pathogen cleaning strategy backed by more than fifty years of cleanup and restoration experience. Featuring a three-pronged effort that includes an industry-leading proprietary training program, EPA-approved cleaning solutions, and proven remediation processes, the SERVPRO team helps businesses in Dallas, TX and across the country serve their communities safely. Certified: SERVPRO Cleaned enables local businesses to operate with the confidence and integrity that comes from knowing that employees and customers are safe.

How can the Certified: SERVPRO Cleaned program help a business?

Cleaning has risen to a new level since the pandemic appeared on the national and international scene in late 2019. SERVPRO has risen to the challenge to help keep a business’s customers and employees safe. The Certified: SERVPRO Cleaned badge makes a bold and visible statement that announces to customers, employees, and others that this business has made a substantial commitment to pursue a higher standard of what it means to be clean.

Is Certified: SERVPRO Cleaned a one-size-fits-all approach?

This unique standard-setting cleaning program is tailored to meet specific needs. Each business has a Cleaning Protocol Specialist who knows the client’s industry or service sector. The customized cleaning program takes into consideration factors including the industry type, building size, employee and customer density, high-frequency touchpoints, congestion points, and foot traffic.

Can SERVPRO provide the entire range of cleaning services for any business?

SERVPRO of Carrollton can provide a comprehensive menu of services for a wide range of businesses and industries. The scope of cleaning services includes:

  • Carpet and upholstery
  • Drapes and blinds
  • Ceilings, walls, and hard floors
  • Air ducts and HVAC
  • Trauma and crime scene
  • Biohazard and sewage
  • Odor removal and deodorization
  • Vandalism

Tapping into the knowledge, expertise, and resources of SERVPRO of Carrollton for a comprehensive commercial cleaning solution eliminates decision overload for the busy operations manager, property manager, or small business owner. Trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration.

For more information about commercial cleaning in Dallas, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Helping Homeowners Navigate Common Questions About Roof Damage and Insurance Coverage

5/10/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton provides answers to questions that homeowners may have about insurance coverage for roof damage.

After every storm damage service call, the team at SERVPRO of Carrollton is reminded that disaster can strike at any time and often with little or no warning. When it does, the stress can be overwhelming for the homeowner. When high winds and hail from a storm or tornado cause roof damage resulting in a water damage disaster, the homeowner is left worrying not only about the water damage but also about insurance coverage for the damaged roof.

What types of roof damage are covered by homeowners insurance?

The dwelling coverage section of homeowners insurance covers the structure and the roof. The terms of the policy and the causes of the damage determine whether or not the roof damage will be covered by insurance. Sudden or accidental disasters are usually covered; however, some coverage is event-specific, including events such as wind, hail, fire, or the weight of snow. Homeowners will need to review the insurance policy that they purchased in order to determine which types of roof damage their policy covers.

Will insurance cover a complete roof replacement if the damage is only partial?

According to an article in Forbes, “In some cases, the lifespan of the roof is shortened because of damage. Your insurer may cover the cost to replace the entire roof even if it’s only partially damaged. For example, if a homeowner has asphalt shingles damaged by hail strikes, an adjuster would count how many strikes occurred in a section to determine the impact on the lifespan of the roof. If there are enough strikes, the roof lifespan is substantially impacted, and it needs to be replaced.”

Insurance industry professional Steve Severaid adds, “Even if a roof isn’t taking in water right now, the erosion or strikes compromise the lifespan of the roof. This means a roof will never last as long as it should have lasted otherwise; therefore, it should be replaced.”

Partial roof damage can also lead to a full roof replacement if the materials required to fix the roof are not available. A roof tiled with a material that is no longer available for purchase may end up being fully replaced by the insurance company in order to ensure that all materials used in the roof match.

Will insurance cover damage to an old roof?

Forbes warns, “Additionally, since it’s your responsibility to maintain your home, policies don’t cover damage caused by a lack of maintenance. So repairing your roof due to wear and tear, or replacing it because its lifespan is over, won’t be paid for by insurance. Lack of maintenance could also come back to bite you after a storm. If your roof was old or not well-maintained before the storm, you could have trouble getting full reimbursement.”

What are some other insurance issues that may arise with roof damage?

  • Roof damage caused by flooding is not covered under typical policies. Homeowners who live in areas that are vulnerable to flooding should be fully aware of what is and is not covered and what special coverage is available. If flood damage is a frequent concern, consider investing in flood insurance.
  • A wood roof may incur higher premiums.
  • Cosmetic damage to a metal roof may not be covered by insurance.

What are the advantages of having SERVPRO provide water and storm damage restoration services after severe weather?

A damaged roof can allow water to pour into the home, soaking the interior and ruining beautiful furniture, sensitive electronics, and cherished keepsakes. Even after hail and high winds dissipate, rainfall can continue for days. In the aftermath of devastating water damage resulting from a damaged roof, the homeowner needs a trusted damage restoration partner to instill hope and confidence.

SERVPRO of Carrollton is proud to be the local service provider that Bent Tree, Dallas, and Carrollton homeowners call on when they need a rapid, dependable response to storm damage. The company offers the following storm damage restoration services:

  • Contents Claim Inventory Service
  • Move-Outs/Pack-Outs
  • Contents Restoration
  • Document/Photograph Drying
  • Electronic Cleanup

While insurance coverage for roof damage can be a challenging subject to navigate, homeowners need not experience that same stress when working with SERVPRO of Carrollton to resolve the water damage side of storm damage. They can trust that the SERVPRO of Carrollton team will be their advocate when dealing with the insurance company.

To learn more about storm damage restoration in Bent Tree, TX, Dallas, TX, and Carrollton, TX, call SERVPRO of Carrollton at (972) 446-0383 or email office@SERVPRO10952.com.

What Are the Benefits of Hiring Water Damage Restoration Technicians Certified in Applied Structural Drying?

5/10/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights the importance of the Applied Structural Drying Technician certification, which gives homeowners confidence in a damage restoration company’s ability to dry a water-damaged home.

When a home experiences a water damage disaster, the proactive homeowner will want to choose a water damage restoration company that can be trusted to provide reliable, expert services. A homeowner can develop confidence in a restoration company by looking at the company’s professional certifications, which testify to a commitment to industry knowledge and customer service. A key certification in the area of water damage restoration is the Applied Structural Drying Technician certification.

What is an Applied Structural Drying Technician certification?

The certifying body for the cleaning and restoration industry is The Institute of Inspection, Cleaning, and Restoration Certification. Since its inception in 1972, IICRC has certified over 60,000 technicians and over 6,000 property damage restoration companies worldwide.

According to the IICRC, “The IICRC-approved Applied Structural Drying (ASD) course is designed to teach the effective, efficient and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.”

ASD technicians have learned how to effectively, efficiently, and quickly dry water-damaged structures and contents. A property damage restoration company with IICRC certifications embraces rigorous standards for business practices and professional expertise.

What is the Applied Structural Drying process?

Applied Structural Drying is a comprehensive approach to drying that is guided by specific psychrometric — water vapor content — data that scientifically measures the drying process. Water damage restoration experts who use this sophisticated method deploy high-intensity water extractors to remove the bulk of the standing water. Once this water is extracted from floors, carpeting, and furniture, industrial-grade rapid-spin drying fans are strategically placed to advance the drying process.

Next, high-efficiency dehumidifiers remove the moisture from the air. Throughout the entire process, ASD-certified water damage restoration technicians utilize advanced moisture detecting equipment to monitor the efficiency and progress of the project. This highly sensitive technology empowers the technicians to adjust the process as needed to achieve maximum efficiency. The entire drying process may require approximately seventy-two hours.

Since Applied Structural Drying is a non-invasive drying technique, technicians can begin the drying process immediately after arriving at the scene of the water damage disaster. Modern high-powered water extractors, which include both truck-mounted and mobile units, can dry water-damaged floors without removing carpeting and padding, eliminating the need to lift or remove carpeting to dry the floor. Not having to work with the water-logged carpeting or padding reduces the likelihood of the materials being damaged beyond repair.

What are the benefits of the Applied Structural Drying process?

Applied Structural Drying offers many benefits, including the following:

  • As mentioned above, technicians use sophisticated water extraction and drying methods to dry floors, carpeting, and carpet padding without having to remove the materials, which can be a costly and time-intensive ordeal. This non-invasive procedure can be implemented in clean water or Category 1 water damage scenarios. Fortunately for the homeowner, most residential indoor water damage incidents fall under the clean water category.
  • Because the water damage restoration company’s drying and moisture removal equipment efficiently targets the water-damaged areas, the restoration process is less expensive, less time-consuming, and less disruptive. As a result, stress and anxiety are reduced for the homeowner.
  • Uninterrupted dehumidification is a core aspect of Applied Structural Drying, so excess humidity, a significant contributor to the severity and scope of the damage, is quickly expelled from the affected area.
  • The rapid response enabled by the Applied Structural Drying method reduces the chances of a mold infestation growing in the aftermath of water damage. Dehumidification also destabilizes the conditions necessary for mold growth.
  • The speed at which the Applied Structural Drying is begun and completed means that residents of the damaged home can more quickly return to their home and their normal activities.
  • Psychrometric data collected throughout the drying process provides concrete documentation that the technicians have successfully completed the drying process.

Highly trained and professionally certified, the restoration experts at SERVPRO of Carrollton serve the local community with water, fire, storm, and commercial damage restoration services. The Carrollton, TX, damage restoration company offers twenty-four-hour emergency service, rapid response to disasters, expert restoration technicians, advanced restoration and cleaning equipment, and the compassionate care and concern that come from being locally owned and operated.

For more information about damage restoration in Carrollton, TX, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com. The office can also be reached by phone at (972) 446-0383.

Mother Nature can cause major damage to your property.

5/6/2021 (Permalink)

An unexpected tornado can bring wind damage and hail damage. Storm damage caused by a powerful hurricane can cause severe property damage and flooding. A wintry blizzard can cause wind damage and ice damming.

In an instant, Mother Nature can unleash powerful weather patterns, leaving behind substantial storm damage to your home or business. Wind, water, hail and downed trees are just some of the things that can expose your property and its contents to the elements. It is at this time that immediate storm damage restoration is key to your property’s safety and recovery.

The experts at SERVPRO in Carrollton Texas and Bent Tree will respond immediately if a storm damages your home or business.  You can reach us by calling 972-446-0383 7 days a week, 24 hours a day, 365 days a year.

We are always here to help!

Details About Storm Damage Restoration Coverage From Texas Homeowners’ Insurance Providers

4/29/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton, SERVPRO of Bent Tree is one of the leading storm damage restoration specialists in Texas. Their experts provide an overview of storm damage coverage from homeowners insurance and how to go about making the most of it.

Texas is no stranger to severe weather, and storm damage restoration is a regular requirement. As the nation’s second-largest state, Texas experiences raging storms throughout the year, including Texas panhandle blizzards and drought conditions from triple-digit heat. It wreaks havoc on homes and commercial buildings, occasionally leading to extensive damage and inevitable professional intervention.

What Storm Damage Restoration Coverage Does a Homeowners’ Insurance Policy Cover?

SERVPRO is a leading water damage contractor in Texas, handling residential and commercial water damage with years of experience. Homeowners’ insurance for residents in the state may provide coverage for storm damage restoration under specific conditions. The experts at SERVPRO of Carrollton, SERVPRO of Bent Tree explore the options in more detail.

Texas Winter Storm Damage Restoration

A massive winter storm in February 2021 killed over 100 people and left millions of Texans without power. The weather caused extensive water damages to properties around the state, with hundreds of households needing water removal services from professionals like SERVPRO.

Homeowners’ insurance is one of the best ways to cover storm damage restoration services during an emergency. However, many policies will not cover all losses. The cause of the property loss or damage must come from a covered event that the policy explicitly names to receive assistance from the insurance company. 

Most homeowners’ and renters’ insurance policies include perils that the contract will cover, such as freezes, hail, and fire damage. Other policies cover all perils except those named within the contract, leaving more room for interpreting the damage. For instance, water cleanup from a burst pipe could fall under named perils like “freezing” or “sudden cracking.”

Burst Pipes and Water Damage Restoration

If an insurance policy names water damage in its list of covered perils, it’s possible to file a claim for events like a burst pipe from frozen plumbing. The coverage should include repairs and cleanup from a water damage specialist. It may even consist of carpet cleaning, tile and grout cleaning, upholstery cleaning, and plumbing and drywall repair. 

Spoiled Food Restitution

Food spoilage from power outages is also usually allowable in standard home insurance policies. Coverage amounts vary, depending on the fine print. If a contract includes a deductible on spoiled food claims, it may be best to cover the expenses for the loss without assistance from the insurance agency. 

Alternative Living Expenses

If storms force temporary relocation while the home undergoes emergency water restoration, insurance may offer recompense for the inconvenience. If it is impossible to live in the house due to storm damage restoration, homeowners’ insurance will sometimes offer displacement expenses for alternative living, such as a hotel room.

Insurance companies define an “inhabitable” building in the policy details. It may differ from a policy holder’s assumptions, so it is always best to contact the company for clarity if residents must leave home during repairs. For example, most policies do not afford this coverage to displaced homeowners due to power outages.

Professionals like SERVPRO

When there is extensive damage to a home or business, there’s no better way to recover than using the exceptional services of professionals like SERVPRO of Carrollton, SERVPRO of Bent Tree. Their coverage ranges from complete storm damage restoration to mattress cleaning, area rug cleaning, and tile cleaning. The company’s residential and commercial cleaning service has a team of dedicated restoration specialists who provide 24-hour emergency service in and around Dallas

Contact the SERVPRO team today at (972) 446-0383 or follow them on Facebook to receive the latest company news. They work from their offices in 3033 Kellway Drive Suite 124, Carrollton, TX, 75006.

What are the Top Five Causes of House Fires? Here’s How To Prevent The Need for Extensive Fire Damage Restoration Services

4/29/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton, SERVPRO of Bent Tree is a leading Texas residential and commercial water damage and fire damage restoration company. Their professionals explain how house fires commonly start and offer prevention tips to stay safe during these emergencies.

Texas house fires are devastating, but these situations are often preventable. Fire prevention is the best course of action, but accidents do happen. 

Top Five Causes of House Fires and How to Prevent the Need for Extensive Fire Damage Restoration

SERVPRO of Carrollton, SERVPRO of Bent Tree is a leading Texas emergency water restoration company that also provides fire damage restoration services. Their expert water damage contractor explores how most house fires start below, including the steps that property owners can take to prevent these catastrophes.

  1. Double-check Heating Equipment

Some areas experience frigid winters that require additional means to heat the home. Many Texan households use space heaters to warm a room. However, these appliances are classic fire starters when there is contact with curtains, clothing, blankets, or furniture.

Homes that rely on furnaces are also prone to fires without adequate system maintenance and routine inspections. Furnace fires may occur from a clogged filter and bad wiring, so annual HVAC tune-ups are essential.

  1. Pay Attention While Cooking and Unplug Unused Appliances

Between 2014 and 2018, national fire departments responded to an average of 172,900 house fires that began in the kitchen. Cooking while distracted easily ends in flames, especially with oil or grease on a gas range. The kitchen should have a fire extinguisher within arm’s reach, and everyone in the home should know how to use it. 

  1. Blow Out the Candles

Candles enhance religious activities, a relaxing ambiance, or romantic dinnertimes, but unattended flames near inflammable materials are dangerous, including paper and upholstery. Lit candles need stable surfaces, and residents should always extinguish candles after use.

  1. Follow the Faulty Wiring Trail

A home’s electrical system remains a fire risk if not maintained well. Faulty wiring may cause electrical fires at any point in the house. It’s best to let professional electricians handle all electrical work and ensure that the wires are safe and functional.

  1. Prevention and Fire Damage Restoration Tips

The best prevention for fires comes in the way of devices and supplies, including smoke detectors in every bedroom and hallway at every house level, including the basement. Carbon monoxide detectors also alert inhabitants to the dangerous, odorless gas indoors.

What To Do If There Is A Fire At Home

When a fire rips through a home, fire damage restoration will be necessary to bring the house back to its original condition. To begin the process, follow these steps:

  1. Contact the insurance company immediately.
  2. Request a fire report to give the insurance company proof.
  3. Contact a fire damage restoration company like SERVPRO.
  4. Document the damage with photos and videos.

Call The Fire Restoration Experts

Fire damage restoration experts like SERVPRO are invaluable in restoring a home to its pre-fire condition in the quickest possible time. They offer a residential or commercial cleaning service, including: 

  • soot and water cleanup, 
  • carpet cleaning, 
  • upholstery cleaning, 
  • commercial water damage cleanup
  • grout cleaning
  • tile cleaning, and
  • odor elimination services 

SERVPRO of Carrollton, SERVPRO of Bent Tree is one of the leading Texas fire damage restoration companies. Their highly trained technicians provide water removal, mattress cleaning, area rug cleaning, and more from 3033 Kellway Drive Suite 124, Carrollton, TX 75006. Contact the water damage specialist at SERVPRO of Carrollton, TX, at (972) 446-0383 today, or follow Facebook for company updates.

Common Causes of Water Damage, Restoration Methods, and Expert Prevention Tips from SERVPRO

4/29/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton, SERVPRO of Bent Tree, Texas, is a leading emergency water damage restoration company. The water damage contractor discusses the common reasons for severe water damage in homes, how to prevent these situations, and tips for effective water damage restoration. 

Several circumstances lead to extensive water damage. Restoration becomes necessary when flooding and water damage are out of control, and professional intervention is often the only course of action at that point. However, there are some steps that businesses and homeowners can take to identify and address these problems before things escalate.

Six Common Causes and Water Damage Restoration Solutions

SERVPRO of Carrollton, SERVPRO of Bent Tree, Texas, is the area’s top water damage specialist. They deal with water removal and water cleanup and offer:

  • mold remediation, 
  • upholstery cleaning, 
  • area rug cleaning, 
  • carpet cleaning, 
  • grout cleaning, 
  • mattress cleaning, and 
  • tile cleaning. 

Their professionals discuss how water damage commonly manifests in homes and businesses and how residential and commercial water damage restoration services can help.

  1. Checking the Plumbing Systems

Leaky or burst pipes are one of the most common reasons homeowners deal with extensive water damage. Texas pipes can burst under freezing temperatures or pressure buildup from clogged drains. Leaks also occur behind walls where they’re not visible, causing untold commercial water damage.

Rising monthly water bills may also alert homeowners to potential problems. In all cases, hiring a plumber will ensure all connections are tight, clean, and free of obstructions. It may also be necessary to employ the services of professional water damage restoration companies like SERVPRO.

  1. Maintaining Water Heaters

Tank water heaters typically last for ten years, and a tankless model may have a 20-year shelf life, at most. When a unit nears the end of its lifespan, it leaks from the bottom. Issues also occur with mold growth or corrosion, but annual inspections and a timely replacement will circumvent these issues.

  1. Watching The Weather

Water damage from inclement weather is sometimes unavoidable and happens quickly. Storms damage roofs, cause flooding in basements and precipitate sewer backups. The only way to reduce the impact is to contact an emergency water restoration company like SERVPRO for 24-hour emergency service for disasters on any scale.

  1. Looking After Roofs and Gutters

It’s easy to overlook gutters, but when clogs occur, water pools inside the channels, spills over the side and accumulates around the foundation and walls. Unless homeowners clean their gutters twice a year, water damage is inevitable. Gutters should be free of leaves, twigs, rocks, and other debris to prevent water from infiltrating the building.

  1. Noticing Other Common Water Damage Signs

Some water damage is subtle, but ignoring it is unwise. Rather, prevent extensive damages and costly repairs by checking for these common signs:

  • Dripping or wet spots around sinks, toilets, and exposed pipes
  • The sounds of running water when all faucets are off
  • Unusual humidity levels inside
  • A damp, musty odor 
  • Brown ceiling or wall stains
  • Cracked or flaky drywall
  1. Choosing The Right Water Damage Restoration Company

Water restoration is essential to remove the water, clean, and restore the property to its original condition. A reliable water damage contractor like SERVPRO will:

  • respond quickly
  • We offer a licensed, highly trained team
  • provide reliable local references
  • understand the insurance claims process
  • use updated equipment and techniques

SERVPRO of Carrollton, Texas, offers exceptional water damage restoration services throughout the area. Their residential and commercial cleaning service will bring the home back to its original state after a flood or leak. Contact SERVPRO at (972) 446-0383, follow them on Facebook to receive recent news updates, or visit their offices at 3033 Kellway Drive Suite 124, Carrollton, TX, 75006.

Preparing Trees for Storm Season in North Dallas

4/23/2021 (Permalink)

storm damage "Like it never even happened."

Trust SERVPRO of Carrollton and Bent Tree and their team of experts to help recover and restore your storm-damaged property.

Trees beautify any property and give us much-needed shade during the hot months. However, storms can be unkind to trees, forcing them down with strong winds or sending destructive lightning bolts down their trunks.

When a tall tree comes down, it can damage a roof, break a window, or down utility lines. When there are heavy soil saturation and persistent gusts of winds, even the strongest trees can collapse.

While we can’t defend our trees from nature’s fury, we can take measures to mitigate damage to trees and other objects. Make time to tend to your trees before the next storm season hits.

Examine the Trees

Inspect each tree for damage such as “deadwood,” decomposition, dense canopies, splits, or damaged trunks. Infestation, illness, or other weaknesses can topple a tree in a storm.

Next, consider proximity to structures and powerlines. Tall trees too close to these things are a risk. Sometimes utility crews will come through and trim back problem trees. While this should solve the problem, the tree is vulnerable to infection or infestation if the cuts are done incorrectly.

Once you become aware of any tree problems on your property, you can plan the best course of action for each issue you discover.

Perform Maintenance

Trees need seasonal pruning, pest control, mulching, watering, fertilization, and care by an arborist when needed.

Plan to prune your trees in the late fall or early spring. Removing branches that are too close to structures plus dead or weak branches reduces the chance of damage. Pruning the low damage of young trees helps you avoid instability from multiple leaders.

Be careful not to over cut the limbs or cut into the root system. If you are unsure of how to properly prune a tree, consult the experts or hire an arborist. 

Thin the crowns by cutting back limbs and foliage from inside the crown. This reduces the weight and allows more air and sunlight to come through.

As for new planting, there are other best practices. New trees should be planted where roots won’t be intrusive or where they won’t tower over things they can fall on. Use stakes and ties to train trees to grow straight up so they don’t bend down.

Be mindful of where you dispose of cut wood and branches. These can become projectiles during a storm.

Call an Arborist

Some tree challenges can leave the average homeowner stumped. Arborists will be able to properly assess storm damage risk factors and help you save your favorite trees from infection and decay.

When in doubt, call the experts. Being proactive saves you emergency tree removal expenses and inconvenience.

Call SERVPRO for Help After a Storm

While we may not be arborists, we specialize in storm damage restoration. We’ve been recovering storm-damaged properties for over 30 years. If a fallen tree damages your home or business, we’re ready 24/7 to come help! After you call your insurance company, call us at 972-446-0383.

When Lightning Strikes!

4/23/2021 (Permalink)

Red Sky lightning Red sky lightning

What is the definition of the idiom 'force of nature'?

According to https://www.yourdictionary.com, a 'force of nature' is

A mighty natural force which is beyond human control, notably if potentially catastrophic, such as the elements (e.g. storms and extreme temperatures) or geological (e.g. seismic and volcanic) activity.

Lightning most definitely suits this definition.  

The chances of you getting struck by lightning are slim; about 1 in every 500,000.  However, the likelihood of your house getting struck by lightning isn't as unreasonable; about 1 in every 200.  Although the majority of people may go their entire lives without having to worry about lightning damage, those who have, generally face major consequences.

The state of Texas is at high risk for lightning damage; just below California.  In 2019, Texans made 5,780 insurance claims due to lightning damage.  These claims ended up costing more than $88.3 million.  This is important to know because the majority of lightning damage begins during the spring season and peaks in the summer.  These statistics may serve as encouragement to prepare your home from lightning strikes this season.  Here are some things you may not have known about lightning damage:

  • Lightning damage doesn't always occur as a result of a direct hit.  When lightning strikes the ground, it can travel through metal pipes or electrical wiring to your home.  This generally causes the electrical outlets to blow and requires all new wiring throughout the house.
  • In 2019, lightning strikes, whether direct or secondary hits, caused 20 deaths and 100 injuries in the United States.
  • Around 19% of fires caused by lightning directly affect homes.
  • The majority of lightning damage occurs during the months of June, July, and August.

How To Minimize the Damaged Caused To Your Home Due To Lightning

  • Unplug electrical wiring from all outlets throughout the house.
    • Failing to do so can not only cause your outlets to fry, but also the electronics plugged into them.
  • Installing surge protectors may also protect your outlets.
  • Installing a lightning rod may redirect the bolt to prevent it from striking your house.
  • Ensuring that your home has functioning smoke detectors will assist in notifying you if a fire has started due to the powerful bolt of electricity.
  • Consider adding lightning damage to your home or renters insurance incase of an emergency.

Although repairing damages due to any natural disaster isn't ideal, and taking preventative measures is inconvenient, accidents are sure to happen. 

If your home or business is affected by lightning, SERVPRO of Carrollton and Bent Tree  is more than willing to help! We are open 24 hours a day, 7 days a week.  You can give us a call at 972-446-0383.

Electronics Fires Are a Risk for Most Homes

4/22/2021 (Permalink)

electrical fires Let the trained professionals help today!

Fires caused by electronics are on the rise in household across the country. More and more homes are investing in various types of electronics, all in need of charging at one point or another, and often left unattended while they’re charging.

While there are basic safety habits that we should follow for these devices, most of us disregard these habits and put our homes at risk. When a house fire caused by electronics occurs, and the recovery process can be tough.

Preventing a house fire from electronics

Computer, tablets, and cell phone chargers need space for air circulation, as they put off a substantial amount of heat during charging cycles which must be dispersed with the right amount of ventilation.

Unfortunately, it’s not uncommon for people to put these chargers by their beds, surrounded by flammable items which can cause significant heat. Devices that are covered up and not able to “breathe” can build up the heat and ignite a fire; often when no one is home to quickly extinguish the flames or asleep and unaware a fire has started.

The lithium-ion batteries in these devices have containers that are pressurized and can rupture if the temperature goes up too fast or melt if they are heated for a long time. Many people think electronics fires are caused by faulty chargers, but these fires can happen when devices are on a charger or not.

Following basic safety rules can protect your home from a house fire. Fire damage in your home from your electronic devices are almost entirely avoidable with a little diligence in following safety rules. Not charging your phone in or by your bed, and making sure all devices are on a hard, flat surface while charging helps avoid these disasters. Also keeping any charging electronic uncovered to allow for proper air circulation helps with overheating and potential fire damage.

If you experience an electronics fire

If you experience fire from an overheated cell phone, tablet, or other devices, there’s additional clean-up to face once the flames are extinguished.

It’s best to leave the cleanup to the professionals at SERVPRO of Carrollton Texas. SERVPRO has the training to know how to clean up your home after a fire of any kind and understand the special challenges of fires caused by electronics.

When electronics burn, they emit particles like those from burning plastics which become electrically charged are known as ionization. The particles can adhere to surfaces and can be a challenge to clean. At SERVPRO, we understand that because of this, clean up after an electronics fire takes special care to not only get rid of the smoke particles but to eliminate the acrid smell that accompanies burned plastics. Our highly trained technicians use advanced technology to clean your home, removed the damaged electronics, and address any odor issues to restore your home to pre-fire conditions. When a SERVPRO technician arrives on the scene, they’ll do a comprehensive job evaluating the situation, providing you with a clear plan ahead of time so you know exactly what to expect.

If you need assistance with fire damage in your home, please call us at 972-446-0383.

How Quickly Should a Business React when Water Damage Occurs?

4/12/2021 (Permalink)

damaged ceiling Damaged ceiling

An unexpected water disaster can be detrimental to any business, large or small. The key to keeping water damage to a minimum and restoring your business to a functional state again is based on how quickly you react to water damage. While some situations seem minor, even small amounts of water can cause significant damage if left unchecked. See how much damage can happen in a small amount of time without proper water damage remediation.

How much damage can happen over time when a water disaster occurs?

Water damage within minutes

  • Water quickly spreads into floors, drywall, fixtures, equipment, and documents.

Damage in the first 24 hours

  • Drywall swells and breaks from the saturation
  • Hardwoods and furnishings swell and crack
  • Microbial growth begins

Water damage within 5 days

  • Mold growth accelerates
  • Wood is saturated and warped
  • Ceilings collapse
  • Flooring is likely unsalvageable

Unchecked damage after 5 days

  • Structural safety is compromised
  • Contaminants are a serious threat
  • Restoration costs escalate

How your business can be prepared for water damage

To be prepared, you need to develop a contingency plan in case of water damage or any other kind of emergency. SERVPRO of Carrollton and Bent Tree has an Emergency Ready Profile that is a free assessment of your facility when such disasters strike your business. The SERVPRO ERP identifies prioritized points of contact for authorizing the cleanup and restoration to begin. This saves time which will get your business up and running quicker saving time and money. It also provides detailed information such as water and gas shut-off valve locations and other priority information to accelerate reaction time and keep damage to a minimum. This will provide the crews reacting to your situation a quick reference of what to do, how to do it, and who to call…crucial when time is of the essence!

Protect your business by setting up an ERP with SERVPRO of Carrollton.

Contact us at 972-446-0383 to learn more about protecting your business.

We’re here 24/7 to assist you with any emergency you may experience.

Five Wood-Burning Fireplace Safety Tips for Carrollton, TX, Homeowners

3/24/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton offers tips on wood-burning fireplace safety.

SERVPRO of Carrollton, TX, specializes in the cleanup and restoration of residential and commercial properties after fire damage, smoke damage, or water damage. By utilizing the most advanced technology and equipment available, SERVPRO technicians provide restoration services that bring customers peace of mind.

Cold Snap Breaks the Electrical Power Grid

About every ten years, a cold snap sweeps over Texas and causes significant property damage and physical hardship. Such was the case this past February. According to one news source, "Beginning around 11:00 p.m. Sunday night, February 14, 2021, multiple generating units began tripping off-line in rapid progression due to the severe cold weather."

Millions of Texans in the Dallas/Fort Worth area were left without power for many days and were forced to rely on backup systems for heating, including wood-burning stoves.

Wood Burning Stove Safety Tips

These vitally important wood-burning stove safety tips can save homes from fire damage and prevent loss of life. The goal is to achieve optimal safety, economy, efficiency, and environmental responsibility.

Tip #1: Stockpile the well-seasoned wood.

Using the right wood can save time and money. Use softwoods to get the fire going and generate quick heat that will ignite the hardwoods. Kindling, usually a soft heart pine or dry sticks, works well to get the more efficient, longer-burning, and cleaner-burning hardwoods burning. These hardwoods yield a consistent warmth that lasts for many hours.

Tip #2: Inspect the stove annually.

During longer cold streaks when the stove is in use for days or weeks without interruption, keep a vigilant eye on the entire system. Check door seals, gaskets, pipes, and the chimney at the beginning of the cold season. Give the system an inspection at the end of the season in case a late-season cold snap hits or Texas is visited with an early-season rush of winter cold prior to the annual inspection. Always keep flammable materials such as books, magazines, furniture, and decor at least three or more feet away from the wood-burning stove or fireplace.

Tip #3: Clean the chimney before a problem arises.

Schedule the services of a professional chimney sweep to eliminate creosote buildup before the situation reaches a critical point. Also, have the chimney professional clear out any obstructions that might inhibit airflow or ignite in the chimney. Birds, bats, and squirrels often use chimneys to provide shelter for nests. By installing a cap at the top of the chimney, debris can be prevented from blocking the chimney.

Tip #4: Install both a smoke and carbon monoxide detector and keep a fire extinguisher handy.

Fires from sparks, puff back, and carbon monoxide are hazards associated with wood burning stoves and fireplaces. Smoke and carbon monoxide detectors should be deployed near wood-burning units, in hallways, at the top of stairs, and at other key locations to ensure that a proper warning is deployed when dangerous situations arise. Annually inspect each unit to ensure the batteries work. The first day of fall, September 21, is an optimal time for this inspection. The cooler temperatures provide a subtle hint that it is time to inspect the detectors, the chimney, the wood-burning stove, the stockpile of wood, and the emergency escape plan in case of fire.

A fire extinguisher can be discreetly stored at the ready in case the stove or fireplace causes a fire. As with the smoke detection units, inspect fire extinguishers annually to ensure they are charged and ready for use.

Tip #5: Practice common sense fire safety.

By observing some simple, common-sense fire building safety practices, homeowners can stay warm and cozy, even when the power goes out for several days.

  • Remove debris and ashes from previous fires.
  • Remember to open the damper before starting a new fire.
  • Stockpile plenty of kindling. Never use gasoline, kerosene, or charcoal lighter fluid to start a fire in a wood-burning stove or fireplace. Do not burn treated lumber or painted wood.
  • Never burn garbage in a wood stove or fireplace. The results could be explosive. Toxic fumes and residue from plastics create health hazards and can damage the stove.
  • Use appropriate fireplace tools to manage the fire.
  • Avoid using logs that are too large for the woodstove. Do not overfill the stove with kindling or logs.
  • Always observe the manufacturer’s guidelines for the product.
  • Keep children and pets a safe distance away from the stove.
  • Put ashes in a metal container. The lid should fit snugly to keep out air. Store the container a safe distance from the house.

By following these safety tips, homeowners can use their wood-burning stoves safely and stay warm and cozy during the cold winter months.

The caring team of highly trained SERVPRO professionals offers twenty-four-hour emergency service. Locally owned and operated and utilizing advanced restoration and cleaning equipment, SERVPRO of Carrollton is a trusted leader in the damage restoration industry.

To learn more about fire damage restoration in Carrollton, TX, call SERVPRO of Carrollton at (972) 446-0383 or email office@SERVPRO10952.com.

Five Tips for Preventing Mold Growth During the Construction Process

3/24/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton helps customers understand why industry certifications are vital for a property damage restoration company.

Led by a team with forty years of combined experience in the service industry, SERVPRO of Carrollton proudly serves the commercial damage restoration needs of local Carrollton and Bent Tree businesses. Years of experience dealing with mold infestations in commercial and residential settings enable the team to understand the devastation that unchecked mold growth can cause. It is especially important for builders, contractors, and other professionals in the construction industry to understand how mold growth during the construction process can put them at risk of litigation.

Buildings.com, an industry news source for building owners and facility managers, highlights the potential costs of a mold infestation resulting from construction defects. “Mold has always been present in our outdoor and indoor environments; it caused primarily minor concerns and problems until 2001 when a legal case in Texas awarded a homeowner $32 million as a result of mold infestation due to construction defects.”

While landlords are typically the target of litigations involving mold infestations, builders and contractors can be liable for a lawsuit in the following cases:

  • A breach of contract: The construction process left the structure susceptible to mold growth.
  • A breach of warranty: The construction work did not meet the standards required by state law or by a warranty, whether implied or expressly stated.
  • Negligence: The builder failed to fulfill a duty to the plaintiff to keep the structure free of mold, and the plaintiff was harmed by the mold growth.

Preventing mold growth and minimizing opportunities for mold infestations during the construction process is essential in order to avoid future litigation by the client. No building company wants to find itself the defendant in a multi-million-dollar lawsuit over a mold infestation that could have been avoided by taking the right steps during the construction process. Fortunately, builders can implement several strategies that reduce the risk of mold infestation arising during the construction process.

  1. Prioritize building dry-in.

According to a leading environmental consulting firm, drying in is “the process of sealing the building envelope, which prevents the penetration of water into the interior. This includes installing a water-tight roof, exterior siding, windows, and seals around windows and other openings.”

  1. Keep all construction materials dry and well ventilated during the building process.

Moisture is a key ingredient for mold growth, so the proper watertight storage of construction materials is crucial to mold prevention. To reduce the storage time, it is recommended that the materials be delivered just before they are to be used.

If construction materials do become wet, let them dry sufficiently before they are used. Use a moisture meter to determine if the materials are dry enough to be used. Wood should not have more than 19% of moisture, while engineering materials should not have more than 4% of moisture.

  1. Consider using building materials specifically designed to resist moisture accumulation.

Moisture resistant building materials include:

  • Paperless drywall
  • Breathable wall insulation
  • Non-porous flooring
  • Decay-resistant wood, such as redwood, cedar, bald cypresses, and certain types of oaks
  • Moisture-resistant gypsum board
  • Waterproof mortar
  • Ceramic tile
  • Reinforced glass
  • Brick and cement
  • Steel
  1. Invest in commercial dehumidifying equipment.

Commercial dehumidifiers speed up the drying process for damp building materials and reduce the overall humidity and moisture within the structure that is being built. During particularly wet weather, a dehumidifier is an invaluable tool.

  1. Partner with a highly-qualified mold removal company to remediate any mold growth at a building.

If a mold infestation is detected or suspected during the construction process, the mold growth must be dealt with promptly and thoroughly in order to avoid litigation that could be financially devastating to the contractor. Even if no mold has been spotted, it may be a good idea to consult with a commercial mold removal company at the conclusion of the construction project to confirm that the structure is free of mold growth.

A trusted leader in the mold remediation industry, SERVPRO of Carrollton provides mold remediation services that instill confidence in both the construction contractor and the building owner. Technicians respond quickly and work to contain the infestation so that it does not spread throughout the structure. The team at SERVPRO of Carrollton has the education, experience, and equipment to safely and effectively implement the remediation process.

To learn more about the commercial damage restoration company, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com. The office can also be reached by phone at (972) 446-0383.

How Carrollton, TX, Residents Can Protect Their Garage From Storm Damage and Flooding

3/24/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton shares preventative tips to help homeowners avoid storm damage in their garage.

SERVPRO of Carrollton has over forty years of combined experience providing water, fire, mold, and storm damage restoration. By utilizing advanced technology, the latest equipment, and cutting-edge restoration techniques, the company can provide customers with professional property damage restoration and cleaning services, including damage restoration services for a water-damaged garage.

North Texas is no stranger to severe weather. Severe thunderstorms, tornadoes, tropical storms, and hurricanes pummel the region. Northeast Texas catches the fury of hurricanes and tropical storms from both the Gulf of Mexico and the Pacific Ocean.

Garage door failure during a hurricane or other severe weather event opens a breach in the house envelope that can exceed 300 square feet. Structural engineers conclude that the resulting change in air pressure can lift the roof off a house or create other openings that permit water intrusions that can damage or ruin drywall, flooring, ceilings, furniture, appliances, and personal belongings.

SERVPRO of Carrollton shares the following strategies to help homeowners floodproof their garage.

Tip #1: Consider installing a new, sturdier garage door or upgrading the current door with a bracing system or a retrofit kit.

One way to make the garage storm-ready and code-compliant is to install a completely new garage door system that addresses common weaknesses found in older or lower quality garage doors, including the end stiles that brace the edges of the door and the thin, weak skin. Sturdier 14-gauge steel end stiles and 24-gauge steel skin on the doors can hold up under the impact from debris hurtled by tornado and hurricane-strength winds.

Another option is to retrofit an existing garage door with a bracing system that can be installed prior to the arrival of severe weather. The success of this effort depends on the condition of the door, the strength of the brackets, and the quality of the initial installation. A retrofit solution is much less expensive than a new door system. Once the garage door has been retrofitted, storm bracing can be installed in just a few minutes. A quality retrofit kit can strengthen an existing door, enabling it to withstand winds of up to 180 miles per hour.

Tip #2: Install a flood barrier.

The most common flood barriers are comprised of sandbags. They are inexpensive, can be quickly filled with sand, and can be deployed across the garage entrance as the water rises. Once the flood subsides, the bags can be emptied, discarded, or stored for later use. This temporary solution works best when only a few inches to a foot of water threaten the garage. Water-filled tubes are an expensive solution that can be quickly deployed. Spanning a twenty to thirty-foot gap using a flood gate is more complicated and requires some structural engineering to the garage.

Tip #3: Weather-strip the garage door or inspect the existing weather-stripping.

High winds can drive rain horizontally against the garage door, and defective or inadequate weather-stripping can allow water to seep into the garage. At first, the leaks may seem insignificant, but multiplied over hours or even days, large quantities of water can penetrate the garage door and damage the contents of the garage. Fresh weather-stripping appropriately installed can make a garage door an effective barrier to water penetration in very severe weather with high winds and torrential rain. Weather-stripping is an inexpensive upgrade that most homeowners can successfully tackle as a DIY project. A few dollars and an hour or two can save thousands in water damage repairs.

Tip #4: Make sure that the gutters are clean and drain properly.

Gutters serve the vital function of capturing roof water and directing it away from the perimeter of a home. Grading, including berms and swales, channels the water further away from the structure and prevents it from pooling. Gutter failure can result in the garage, crawl space, or basement flooding.

Tip #5: Apply a waterproofing veneer to the garage walls.

A waterproof veneer, water-resistant sealant, or water-resistant paint can keep moisture from saturating the walls. Moisture-soaked walls can result in hidden mold growth behind the wallboard. By the time the homeowner notices the telltale musty smell of a mold infestation, the mold is established and will need to be professionally mitigated.

Tip #6: Install flood drains that direct water away from the garage.

Installing flood drains is a good strategy, but it may require expensive installation. These drains may work well in tandem with a temporary flood barrier that allows some water to breach the garage. This water can be dispatched through the flood drains.

Tip #7: Consult with a water damage and storm damage professional.

A storm damage restoration company with decades of experience can suggest additional strategies to flood proof the garage. Solutions could be as simple as refurbishing the garage door weather-stripping or making minor grading alterations.

When water damage, flood damage, storm damage, or a mold infestation strikes the garage, trust the restoration experts at SERVPRO of Carrollton with the project. They offer a twenty-four-hour emergency service. Being locally owned and operated means that the SERVPRO team also lives in the community and cares about the people they serve. This investment in the lives of customers takes customer service to a higher level.

To learn more about storm damage restoration in Carrollton, TX, contact the SERVPRO of Carrollton office by phone at (972) 446-0383 or email office@SERVPRO10952.com.

Can I prevent Mold growth by cleaning my vents and ducts?

3/9/2021 (Permalink)

water damage and mold Always #HeretoHelp

Why Are Vents And Ducts Important?

One of the most important things you need to remember is that mold can establish colonies inside the ducts of your HVAC system, if the right conditions occur. A dirty HVAC system with humidity issues is a perfect environment to support mold growth. If this happens, you may be able to smell a musty odor in all the adjacent rooms. Over time, mold might be able to spread throughout the ductwork of your home. Once that has occurred, there are concerns with the indoor air quality .

What Causes Mold to Appear in Vents and Ducts?

Any location exposed to water or water vapor is prone to mold buildup. Vents and ducts are particularly susceptible to water accumulation when cold air passes through them. That’s because the water usually collects instead of evaporating as it should. Pair that with dust, dirt, and dead skin cells, and your ductwork becomes the perfect environment for mold.

How Do I Know if I Am Dealing With Mold in My Vents?

As previously mentioned, any musty odor should be a red flag that points toward mold accumulation. Not only that, but you may also see mold growing within the vents and around the air ducts.

Professional Mold Prevention and Removal Companies

When it comes to mold prevention and removal, you can hardly find a better professional company than SERVPRO of Carrollton.   Not only do we inspect and clean your vents and ducts, but we prevent mold from ever resurfacing. We do so using a variety of cutting edge equipment and tools that allow us to trace mold all the way to its source. Additionally, we constantly train our team to offer the highest quality services on the market.

Call us today to schedule an inspection,


How to Locate Hidden Water Leaks Before They Cause Severe Water Damage

2/22/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains ways to locate hidden water leaks before they can lead to advanced secondary water damage.

The water damage mitigation and restoration experts at SERVPRO of Carrollton are the leading water damage restoration professionals in the Dallas, TX area. With decades of combined experience in the property damage restoration industry, SERVPRO technicians specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage disaster, and they are IICRC and ECTP certified to handle all restoration needs.

A water leak that remains undetected and continues to leak for more than a short time can cause serious property damage. When homeowners or property managers suspect the presence of a water leak, there are several ways to detect the leak before it can do more damage.

SERVPRO of Carrollton is sharing five tips on how to detect water leaks. Once the leaks are detected, homeowners can either fix the leak as a DIY project if the issue is easily resolved, or they can bring in a qualified, bonded and insured plumber to repair the leak. If the leak is inadequately repaired and not restored to professional standards, the problem could arise again in the future, causing another water damage disaster.

To repair the water-damaged areas of the home, the homeowner should secure the assistance of trained water damage restoration professionals who can safely, efficiently, and properly perform the restoration process. Water leaks that have persisted unnoticed for weeks, months, or even years can cause damage that compromises the structural integrity of the home. Rotted flooring, floor joists, or support beams require special expertise to repair or replace.

Long-term water leaks can also create serious health hazards. An undetected water leak can create a perfect environment for the growth of mold and mildew. In just a few days or weeks, a massive mold infestation can erupt, requiring extensive and expensive mold mitigation. A simple leak that could have been repaired for less than a $100 plumbing bill or for a few dollars in parts from the hardware store ends up costing thousands of dollars to remedy.

Here are the five important hidden water leak detection tips that can save the vigilant homeowner time, money, and stress.

Water leak detection tip #1: Monitor the monthly water bill.

According to WaterZen, the Carrollton Water Utility Services, under the City Public Works Department, provides water for about 128,000 residents living in the Carrollton area. Monitoring water usage does not require physically reading the meter by the road or sidewalk. Carrollton residents can find all the information they need on their monthly water bill. Simply compare last month’s usage with the current month’s usage.

According to a study in 2015, the average Carrollton household water consumption per year is 8,300 gallons. At current water rates, the average water bill is about $67.00 per month. Water rates for a typical home that uses ten thousand gallons per month are $81.

Filling a swimming pool, irrigating the lawn with sprinklers, or watering the garden will dramatically affect the water bill. Watering the vegetable garden for one hour with a typical oscillating sprinkler uses as much as 1,000 gallons of water per hour.

What constitutes a spike in water consumption?

  • Standard bath: 27 gallons
  • Ten-minute shower: 20 gallons
  • Leaky faucet: five gallons per day or 150-300 gallons per month
  • Broken or cracked pipe: As much as 500 gallons per hour
  • Garden hose left running at an outside faucet (5/8”): 1,000 gallons per hour

An extra bath or two or a long, hot shower after a hard day at work will not show up as a spike in the water usage total or the amount of the water bill. Watering the garden or yard a few times a week or leaving the outside faucet on all night will significantly increase the water bill.

A higher water bill with no known increase in usage signals a problem. At this point, the homeowner may need to run a water usage check at the meter. Make sure all the water in the home is turned off. If the installed meter has a leak indicator, watch for movement. Otherwise, take a meter reading and check back in an hour or two.

Water leak detection tip #2: Conduct a faucet inspection.

A worn rubber washer under the faucet handle is responsible for a portion of the one trillion gallons of water wasted due to household water leaks. The fix for the leak is simple: replace the rubber washer.

Water leak detection tip #3. Perform the toilet tank dye test.

Hundreds of gallons of water can be wasted by a leaking toilet. Remove the tank lid and add some food coloring or a dye tab. If the water in the bowl is still clear after thirty minutes, the system is leak-free. Replacing the flapper takes care of most leaks.

Having to jiggle the handle to stop the toilet from running may indicate that the flush bar and chain are sticking. The remedy may be adjusting the nut that holds the mechanism in place. In other cases, the handle may be so corroded it must be replaced. Plumbing can be intimidating to some homeowners, so do not hesitate to call a qualified plumber to address these simple maintenance issues. The cost of the repairs is worth the peace of mind and the money saved by stopping the leak.

Water leak detection tip #4: Perform a visual inspection of ceilings and walls.

Stains and discoloration on walls and ceilings can go unnoticed for quite a while because the evidence and damage occur so gradually. An infrequent guest may walk into the home and instantly spot the stain, discoloration, bubbled paint or wallpaper, or warping. When dusting or vacuuming, take a few seconds to inspect the walls and ceilings.

Water leak detection tip #5: Be aware of underground water leaks.

Outdoor water leaks may require expensive repairs. A broken pipe can add hundreds of dollars to a monthly water bill. Soft spots, darkened areas, and the smell of water may indicate a major outdoor water leak. If an area of the lawn is moist after many days of dry weather, the cause may be a water leak. Look for unexplained puddles or water flows next to the driveway or along the curb. If an outdoor water leak is suspected, contact the local water company for assistance. If the leak is outside of their coverage area, they can recommend a plumber.

Vigilance is the best prevention for severe water damage. Knowing where to look and what to look for can detect many leaks before they get out of control and cause a water damage disaster and a potential mold infestation.

Trust the water damage restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. For more information about water damage restoration in Dallas, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Why Customers Should Expect Damage Restoration Companies to Have Professional Industry Certifications

2/22/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton helps customers understand why industry certifications are vital for a property damage restoration company.

When a home or business owner is choosing a company to provide damage restoration services in or around Bent Tree, TX, he or she should make sure that the prospective damage restoration company has professional industry certifications. Professional certifications document the scope of instruction and training received by a technician. Certification also validates that technicians have successfully completed the required course instruction and have passed the relevant testing and evaluation of their competency.

The Institute of Inspection, Cleaning and Restoration Certification

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a nonprofit training and certification organization that serves the restoration industry around the world, including in the US, the UK, Australia, Japan, and more. IICRC provides certification programs and establishes standards to ensure best practices and performance for the inspection, cleaning, and restoration industries. The emphasis on best quality and competency protects the interests of consumers and professionals in these industries. IICRC certification instills a higher level of trust in the service provider and makes the customers confident that they will receive the best services.

Certification Requirements of the IICRC

Businesses seeking to qualify for IICRC-certified status must take several steps to prove they are both trustworthy and reliable. The goal is to ensure the best customer service while protecting the rights and interests of all participants or professionals.

These steps to certification include:

  • Proof of insurance
  • Proper documentation showing the educational and training requirements for certification have been met by all technicians
  • Documentation of follow-ups and ongoing training to maintain credentials
  • Deployment and maintenance of a proper customer complaint system (Formal, written complaint mitigation policies that seek to address and resolve the issue as soon as possible are a mandatory component of this system. Proper documentation of follow-up and outcomes is also required.)
  • Adherence to the IICRC Code of Ethics, which are a collaborative effort between the IICRC and the community of professionals

Direct Benefits of IICRC Certification

An IICRC certification validates a professional reputation for a property damage restoration business. The continuing education requirements help a business maintain a high level of competency and stay competitive in the industry. It also provides the support essential for sustained growth.

  1. Customers can rest assured that anyone working on their home or property has the appropriate knowledge and skills to do the work correctly and thoroughly.
  2. Customers can be confident that technicians are aware of and are following the necessary safety precautions for workers, residents, and building occupants.
  3. IICRC certification ensures a uniform and up-to-date knowledge base, as well as compliance with safety standards and precautions. Maintaining job site quality and safety standards prevents costly restoration mistakes, lost-time accidents, and a damaged reputation.
  4. By maintaining the consistently high standards and expectations of IICRC-certification, a property damage restoration company builds credibility and earns respect in the industry.
  5. Inclusion in the IICRC database of certified professionals increases visibility, enhances accessibility, and reinforces professional legitimacy in the eyes of both customers and competitors.
  6. The broader brand relationships and networking opportunities that grow out of participation in IICRC certification and recognition help the restoration business provide a more comprehensive range of benefits and services to clients.

Benefits to Consumers

The IICRC provides a number of benefits to consumers as well.

  1. Rigid standards developed by the industry’s top professionals adapt when needed with advancements in information and technology.

Customers know they can trust processes driven by IICRC-certified professionals.

  1. Standardized training and credentialing instill confidence in the professionals and the quality of their job performance.

Customers can have confidence that all team members have the knowledge and skills to perform the restoration process safely and effectively.

  1. The requirement for continuing training and instruction to maintain professional credentials ensure uniform quality and safety.

Having to refresh essential knowledge and skills to maintain certifications and gain employment prevents the dangerous practice that permits nearly anyone to engage in property damage restoration, even without updated training. The restoration and cleaning industries are constantly advancing and improving. Continuous training keeps professionals on the cutting edge of innovations in technology, techniques, and safety.

  1. IICRC-certified businesses must have insurance coverage.

Insurance is a necessary part of business operations. If something goes awry on the job, insurance guarantees that the team, the customer, and the property are properly protected.

  1. An IICRC-certified damage restoration company adheres to a strict code of ethics and has a system with policies, procedures, and documentation requirements to handle and resolve complaints.

Customers can be assured that if there is a problem, it will be remedied in a timely and professional manner. All IICRC-certified businesses must implement an effective and trustworthy protocol to process and resolve any customer complaints.

The IICRC standards and codes have power because they require strict adherence and are continually refined and improved by professionals working within the industry. These standards protect both consumers and restoration professionals.

Trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. The owners of SERVPRO of Carrollton have the following certifications:

  • IICRC-Certified Firm
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

SERVPRO of Carrollton offers twenty-four-hour emergency service, highly trained restoration technicians, and advanced restoration and cleaning equipment. For more information about the Bent Tree, TX, damage restoration company, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Six Ways Homeowners Can Prepare for Storms

2/22/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton, TX, provides six steps for preparing for storms.

SERVPRO of Carrollton is able to respond immediately to storm damage emergencies. When a storm hits, the team’s dedication to being prepared means crews are ready to respond to residential and commercial calls, no matter the size of the loss. SERVPRO of Carrollton has the storm damage restoration experience and specialized equipment necessary to restore a Carrollton home or business. Before a disaster strikes, be sure to know where to turn for help. SERVPRO of Carrollton is the go-to choice when a storm causes damage to a home or business.

Six Strategies for Staying Storm Safe

Following these six storm safety tips can keep Carrollton families safe and storm-ready whenever severe weather strikes. Avoid the last-minute scramble for flashlights, batteries, and water. Proactive preparation eliminates fumbling around in the dark when the power grid goes down.

Step #1. Gather LED lights and batteries.

When the power grid goes dark, an alternative light source and sufficient batteries are essential for storm safety and survival. Go with LED low-voltage light sources such as flashlights, headlamps, and lanterns. LED lights last six to twelve times longer than old-fashioned flashlights that use incandescent bulbs.

Include solar-powered LED lights in the collection of backup lighting devices. On a full charge, these lights emit light anywhere from four to twelve hours, depending on the product. The rechargeable batteries will probably need replacing after three to four years. The LED bulbs will emit light for a decade, and higher quality LED bulbs may last for up to twenty-five years. Solar lights need at least six hours of direct sunlight to fully charge but can also be charged by artificial light.

Step #2. Keep a two-week supply of food and water in a cool, dry, and dark place.

Set aside a two-week supply of food and water for storm-related emergencies. FEMA offers the following recommendations. Store one gallon of water per day per person or ten to fourteen gallons per person. Focus on foods that are highly caloric, nutritious, and easy to store and prepare. Foods that require refrigeration, water, or special preparation do not work well as emergency food sources, especially when the water and power are off. Stock up on canned goods and dry mixes. Emergency staples store best in cool, dry, dark places.

Monitoring food expiration dates and using or replacing older items will ensure the food supply is fresh, tasty, and safe. Many storm preppers donate older canned goods to food banks. During COVID-19, these donations are much needed and greatly appreciated. However, many food banks are not allowed to accept dated or expired foodstuffs.

Purchasing and storing this much food and water may seem overwhelming, but homeowners are encouraged to do what they can, even if the supply is only for a few days.

Step #3. Storm-proof vital documents and records.

Storms and natural disasters can displace people from their homes. Sometimes homes and businesses are severely damaged or destroyed. Anticipating a worst-case scenario and preparing for it is always the best course of action. Recovering from a disaster is even more challenging if identification and ownership documents have been lost or destroyed. Important documents to safeguard include:

  • birth certificates
  • marriage certificates
  • Social Security cards
  • passports and naturalization documents
  • adoption papers
  • wills, living wills, and powers of attorney
  • property deeds and titles
  • important DVDs, portable disks, and thumb drives

Options include storing these documents in a compact and portable waterproof and fireproof safe. Affordable safes can be purchased from many big box stores for under $100. Many important documents can be scanned or photographed with a cell phone and stored securely in the cloud.

Step #4. Create an evacuation plan that works for everyone.

Formulate an evacuation plan before evacuation is needed. Have an emergency response plan for when the danger is immediate, and seconds or minutes may mean the difference between life and death. Have a second plan for when the danger is hours or days in the future.

Devise an escape route that avoids low-lying areas that are prone to flooding. Plot out alternate routes that bypass bridges, dams, rivers, and streams.

Select evacuation destinations beyond the range of the storm. When possible, stay with family or friends who most likely will not need to evacuate. If family and friends are not available, book an early reservation in a safe hotel or motel.

If a disaster shelter is the only option, bring along adequate disaster supplies. Since these shelters do not accept pets, prior arrangements to accommodate pets must be made.

If evacuation is by car, make sure the gas tank is full. Traffic jams are inevitable.

Step #5. Prepare a first-aid kit and keep it handy.

A first-aid kit provides the supplies needed in case of an injury. Gauze, assorted bandages, antiseptic, antibacterial ointment, tweezers, tape, eye wash, acetaminophen, ibuprofen, aspirin, activated charcoal, hand sanitizer, and sunscreen are a good start. A storm-ready plan should also consider any special medications or health conditions.

Step #6. Identify a trusted damage restoration company to call in the event of storm damage to the home.

Vetting and selecting a reliable damage restoration company to provide services after storm damage means that when disaster strikes, help is only a phone call away. The emergency restoration team can be onsite immediately. Imagine searching for a property damage company at 2:00 am in the morning for emergency tarping and board-up services. Hundreds of people may be trying to call the same company looking for similar services. Having a service provider in place can bring peace of mind when the world seems to have turned upside down. The team of experts at SERVPRO of Carrollton can be on the scene about an hour after the initial call.

Trusting the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration is a foundational step in storm disaster preparedness. The company offers twenty-four-hour emergency service and responds faster to any size disaster. Highly trained restoration technicians make SERVPRO of Carrollton a trusted leader in the storm damage restoration industry. Locally owned and operated, the company is invested in Carrollton and the surrounding communities.

For more information about storm damage restoration in Carrollton, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Why Reviews Matter-

2/13/2021 (Permalink)

More than ever before we are relying on the internet to provide feedback on specific service industries.  Today you can gather quick information on food, clothes, books, movies, music, commodities, and professional services.  With a simple click you can make informed decisions based on the public’s opinion and their experiences. SERVPRO of Carrollton also relies on such feedback for future client business.  Here are several reasons why review matter.  We hope this information will help provoke you to leave behind your story about the services that SERVPRO  provided for you during a time you needed help most!

  1. Social Proof Drives Purchases. We are more likely to make a purchase if others say (or write) it’s a good idea.  If you experience a flood or fire in your home or business, we understand that you want things to get back to the way things were before – quickly, safely and correctly.  SERVPRO of Bent Tree and Carrollton can and will do that for you!
  2. They Make Your More Visible. The more we feed the internet content machine, the more brand algorithms will increase in your favor.  We just LOVE to see 5 Stars across the board!
  3. They Make You Look Trustworthy. Positive reviews build significant trust and brand credibility.  SERVPRO is a brand you should be able to trust, especially during times of crisis.  We value your trust and we stride not to ever let you down.
  4. Conversation About You. Positive online presence promotes a good reputation.  The more good stuff people have to say, the more likely others will utilize your brand.  Let’s face it, we like it when people talk about us!
  5. They Are Increasingly Essential to Decision Making. Almost two-thirds of shoppers that that online reviews are an essential part of the decision process. This is Huge! Your opinion matters, even to complete strangers.
  6. They Have a Clear Impact on Sales. From our perspective we agree with this point.  Doing a phenomenal job in the beginning will bring re-turning customers.  We are fortunate to have a solid client base of customers who call us repeatedly for their cleanups.  We take those gestures as the greatest compliment of all!
  7. They Give You An Open Line to Consumers. Positive and negative reviews are an excellent opportunity to open a dialogue about how we operate.  The more stories (good or bad) we put out there the more able we are to educate on our processes and cleaning methods, so that every situation is analyzed and corrected to better serve our consumers.

Please share your experience with us, as well as the world-wide-web, and help us help others!  We appreciate you and we appreciate your time!

Click Here to leave your review.

In North Dallas, the weather can change in a minute!

2/12/2021 (Permalink)

Winter is Here Call us any time, any day of the week!

It's that time of the year again, time to prepare ourselves and homes for the brutal cold of winter storms. You would hate to have water damage due to freezing pipes or melting snow. It is not something anyone looks forward to but it is best to be prepared.  

Follow these tips recommended by  www.ready.gov/winter-weather to prepare yourself and your home for winter.

Before Snowstorms and Extreme Cold

  • Make a family communication plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  • Make an emergency kit for at least three days of self-sufficiency.
  • Keep space heater safety in mind: Use electric space heaters with automatic shut-off switches and non-glowing elements. Remember to keep all heat sources at least three feet away from furniture and drapes.

Prepare Your Home

  • Make sure your home is well insulated and that you have weather stripping around your doors and window sills to keep the warm air inside.
  • Make sure you have a working carbon monoxide detector.
  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
  • Learn how to shut off water valves (in case a pipe bursts).
  • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
  • If you have a wood-burning fireplace, consider storing wood to keep you warm if winter weather knocks out your heat. Also, make sure you have your chimney cleaned and inspected every year.
  • Have at least one of the following heat sources in case the power goes out:
    • Extra blankets, sleeping bags and warm winter coats
    • Fireplace or wood-burning stove with plenty of dry firewood, or a gas log fireplace
    • Make sure you have a cell phone with an emergency charging option (car, solar, hand crank, etc.) in case of a power failure.
    • Plan to bring pets inside.
    • Know where the manual release lever of your electric garage door opener is located and how to operate it in case you lose power.

Follow these recommended tips and you will be prepared for those cold winters days. SERVPRO of Carrollton and Bent Tree in far north Dallas is here to keep you as safe as possible.

What should you do if a fire starts at your office?

2/3/2021 (Permalink)

Fire and smoke Do you have a plan?

Making sure fire extinguishers are accessible and smoke alarms are maintained are crucial steps to take as an employer. If a fire does erupt in your workplace, it’s natural for people to panic. Unfortunately, this can lead to common mistakes that aggravate the situation. To ensure everyone makes it out of the building safely during an emergency, here are a few safety guidelines to remind your staff of during fire training.

What Not to Do During a Workplace Fire

  1. Break Windows

Smoke inhalation is a threat to those inside the building. In an effort to access fresh air, some people might open windows or break the glass. However, when oxygenated air from outside rushes in, the intensity of the fire will build more quickly.

As smoke and heat rise, everyone should stay close to the ground and crawl to the exits to avoid fumes. If exits are blocked, put wet towels under the doors to keep out the smoke instead of opening windows.

  1. Fail to Use Emergency Exits

fire extinguishers. When a fire starts, people might try to evacuate the building the same way they got in. However, you shouldn’t open any doors leading to the main corridors, especially if the handles are warm to the touch. Flames could be on the other side of these, and opening them could feed more oxygen to the fire and expose people to smoke.

To keep the fire from spreading, instruct your staff to use only emergency exit doors, stairwells, and fire escapes.

  1. Forget to Alert Others

When they hear the fire alarm protection system, some people may think it’s just a test. If they don’t smell smoke or feel the heat, they might fail to take action.

To protect everyone in the workplace, people who see the flames or smoke should yell “fire” to alert others that it is not a drill. Those trained to use fire extinguishers can try to control the blaze while others call emergency services for help. If anyone in the workplace has mobility difficulties, assign someone to ensure they can get out safely during your safety plan design.

To ensure your staff is prepared for any emergency situation, reach out to SERVPRO of Carrollton. We have been helping many commercial customers set up Emergency Ready Plans. 

We can help you as well!  Call 972-446-0383 for your free commercial ERP today.

How Commercial Fire Safety Has Been Affected by COVID-19

1/26/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains how COVID-19 is presenting fire safety challenges that businesses need to address. These challenges include ingress and egress concerns, the potential for blocked exits, altered evacuation plans and protocols, furloughed or unavailable staff in charge of fire safety, and building alterations.

SERVPRO of Carrollton provides commercial damage restoration and cleaning services to the business community of Carrollton and North Dallas. Fire, smoke, water, mold, and storm damage services are available on a scale to accommodate a small, isolated property damage disaster or a catastrophic property damage disaster encompassing multiple structures and millions of square feet.

Pandemic Paradigm Shifts in Commercial Fire Safety Practices

COVID-19 has caused a cascade of changes in the structure and implementation of fire safety training and practices in the commercial environment. Scale, cost, and liability have a bearing on both quality control and safety initiatives pertaining to COVID-19 prevention and containment strategies in the workplace.

Coping with COVID-19 safety protocols in the workforce, such as social distancing, self-quarantining, handwashing, masking, and health screening at designated entrances, presents new and unforeseen challenges in terms of fire safety standards.

A leading news and information service for the facilities, workplace, and built environment community describes the fire risk management challenges in the following terms: “Not only must the implications of a new office layout and social distancing be considered, but employers must navigate other additional changes in risk in their buildings. Many businesses, whether they have remained open, or not, are experiencing changes in risk. In all cases, businesses should be aware of these changes in risk and review their Fire Risk Assessments (FRA) accordingly, to ensure they are suitable and sufficient, as recommended…”

Here are some specific tips that need to be considered when reconfiguring fire safety plans to accommodate COVID-19 health and safety guidelines.

Tip #1: Account for vulnerable people.

Now more than ever, risk management encompasses not just employees but also other onsite personnel not directly employed by the company. These special circumstances include workers and service providers such as contract labor, vendors, or other onsite personnel or support businesses. Many businesses contract technicians working in quality control, equipment maintenance, cleaning services, IT management, or health services who provide onsite services during and after the workday. Fire safety plan managers have, in the past, factored this non-employee onsite personnel into the facility’s fire safety plan. Similarly, the challenges presented by COVID-19 for special circumstances are not unique, but they are nuanced.

In response to COVID-19, businesses have made adjustments that allow employees with health vulnerabilities to return to work. These accommodations include such options as isolating the employee in a separate office. Fire safety escape plans must consider these circumstances when configuring a fire escape plan and must ensure that isolated employees are notified and evacuated.

Employers, whether C-level corporate management or onsite fire safety managers, will need to revisit and revise emergency evacuation plans for their staff and other onsite personnel. Procedures must accurately reflect the workforce and account for any additional risks arising from the establishment of new working locations or job performance patterns.

Tip #2: Revise safety plans to reflect facility renovations.

Companies and business owners must be aware of the potential risk incurred when making temporary alterations to buildings in order to comply with COVID-19 mandates. Direct circumvention of existing building and fire codes puts a commercial business at risk of litigation. A cursory risk analysis reveals the unfavorable nature of the exposure.

Examples of at-risk alterations include propping fire doors open to reduce the need to touch and possibly contaminate door handles. These door handles, doorknobs, crash bars, and other ingress/egress touchpoints could cause the spread of COVID-19. Propping open a fire door affects fire protection along two dimensions: fire prevention and occupant escape. Fire doors are constructed of materials designed to prevent and inhibit the spread of a structural fire.

Wedging open the fire door neutralizes its fire protection capacity. Fire doors are also clearly marked to direct occupants to approved escape routes. An open door is much less conspicuous than a closed door. Also, the unauthorized opening of a fire door can trigger the fire alert system for the building and summon first responder fire crews. In some instances, fees and fines may be levied by fire departments when they respond to false alarms.

Other alterations that may compromise the effectiveness of a fire safety plan include:

  • Partitioning areas in such a way that the avenues of escape are blocked or disguised
  • Locking or chaining standard doors to primary or secondary exits in order to channel employee and pedestrian traffic through screening centers
  • Repurposing areas for different tasks, production lines, or storage

Managers and safety personnel need to review and revise the existing fire safety plan, assess the new risk levels, and execute appropriate risk mitigation measures.

Tip #3: Fill staffing gaps in fire safety teams.

Safety team members absent due to furloughs, self-isolation, or actual sickness must have their spots filled by responsible persons capable of fulfilling the task.

Tip #4: The owner or manager should enlist the services of a professional fire risk assessor.

Enlisting the services of a knowledgeable, certified, and proven risk consultant enables the owner or manager to leverage the expertise of a professional risk engineer in order to create a fire safety plan that will prevent fires and save lives.

Tip #5: Plan to recover in case of a fire and water damage disaster.

A business owner or manager should have not only a fire safety plan but also a fire damage recovery plan. Through strategic planning, if and when a disaster strikes, a commercial fire damage restoration response team can be onsite, staged, and ready to begin the fire, smoke, and water damage restoration action plan within seconds of receiving official permission from the fire chief, business owner, or management team. A swift response means a swift return to normal operations and a positive ROI.

SERVPRO of Carrollton is skilled and experienced in providing commercial property damage restoration services. Business owners and property managers across the United States entrust their property damage restoration and commercial cleaning needs to local SERVPRO professionals.

For more information about commercial fire damage restoration in Carrollton, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

How to Determine if a Home Has Water Damage or Termite Damage

1/25/2021 (Permalink)

Blog Summary: Termite damage and water damage can have similar characteristics. SERVPRO of Carrollton advises Carrollton homeowners on how to determine the difference between water damage and termite damage.

SERVPRO of Carrollton has provided water damage restoration services for the North Dallas area for years. Their team of professionals carry numerous certifications and possess years of experience. They are skilled at identifying water damage. Some water damage is hidden between walls or under flooring, secluded in dark crawl spaces, or disguised as termite damage.

Termite damage and water damage can share similar characteristics and mimic each other. With the right information, homeowners can distinguish if the damage to their home is from a water intrusion or from a termite invasion. Some species of termite prefer a diet of water-damaged wood. As a result, some cases of water damage restoration also require termite extermination services.

What Is the Difference Between Water Damage and Termite Damage?

Water damage and termite damage can exhibit characteristics that make it very difficult for the homeowner to discern the difference. It is easy to understand how the untrained eye of the average homeowner can confuse water damage and termite damage. Termite activity creates nests that are high in moisture content. Evidence of termite damage often resembles evidence of water damage. For example, both termite activity and water intrusion can cause paint to bubble and peel.

Treatment and repairs for water damage and termite damage are very different. Chemicals used in the extermination of termites require special certifications, licensing, and protective gear. When termite damage is involved in a water damage incident, SERVPRO of Carrollton professionals can manage the entire project, including having a licensed and bonded exterminator mitigate the termite infestation and damage.

How to Tell Water Damage From Termite Damage

Water damage

Wood that has undergone water damage develops square-shaped cells in the wood. The formation of this cell pattern can also be referred to as “cubicle rot.” The pattern created by these cube-shaped square cells is also referred to as “alligatoring” because they resemble an alligator’s back. These square-shaped cells are caused when the wood expands and cracks with the increase and decrease of water content. Here is an easy way to remember the key to identifying water damage. Alligators live in water, so an alligator pattern in the wood signals water damage.

Termite damage

When subterranean, or underground, termites devour wood, they feed along the softer springwood, avoiding the harder summerwood. Inspection of a cross-section of a tree reveals lighter-colored rings, which are springwood, and darker-colored rings, which are summerwood.

An inspection of a cross-section of wood that has been damaged by subterranean termites reveals darker-colored summerwood exhibiting a honeycomb appearance after the springwood has been eaten. Looking at the cross-section lengthwise, the remaining summerwood has the appearance of thick sheets of paper after the springwood has been consumed by the termites.

Drywood termites consume wood along and across the grain. They carve out large cavities or galleries for their nests, and these galleries are connected by tunnels. Drywood termites have smaller colonies, so they typically cause less damage. They usually are not as fast-acting as the subterranean termites.

Some termite species only feed on wood that has already suffered water damage. When a water damage incident occurs, homeowners should keep an eye out for a termite infestation as the wet wood may attract the voracious pests. Lingering to resolve an ongoing water or moisture issue could result in a dual property damage issue — water damage and termite damage. When both termite and water damage occur in tandem, the homeowner will need to address the water issue and termite infestation simultaneously before repairing the overall property damage.

Homeowners should note that taking immediate action to resolve a water damage issue can prevent advanced secondary damage, which may be much more extensive than the original damage. The restoration process may be more involved and more expensive. Insurance companies have a vested interest in homeowners identifying and resolving water damage issues without delay. Failure to act promptly on the part of the homeowner could impact the insurance company’s willingness to pay the full claim.

SERVPRO of Carrollton provides twenty-four-hour emergency service, and the company’s highly trained restoration technicians are trusted professionals in the restoration industry. The most advanced technology, the best techniques, and years of experience work together to provide customers with the industry’s premier restoration services. Because SERVPRO of Carrollton is locally owned and operated, they have a vested interest in and concern for the community.

For more information about water damage restoration in Carrollton, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

How Proper Fire Safety Practices Can Prevent Wood Stove Fires

1/25/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton shares wood stove fire safety tips that help prevent fire damage in the home.

This winter, SERVPRO of Carrollton is sharing wood stove fire safety tips to help homeowners stay safe and warm while minimizing the risk of fire damage. In their efforts to stay cozy this winter without breaking the bank, homeowners are supplementing their central heating system with alternative methods of heating, including fireplaces, pellet stoves, or wood stoves. The COVID-19 pandemic has sent tens of millions of workers and students home for the winter, increasing the need to keep the home warmer during the day. In past years, many homeowners would keep the temperature of the house much cooler when the house was unoccupied during the day. Now, many homes are occupied 24/7. By utilizing an alternate heat source such as a wood stove, remote workers and students can stay warm at an affordable cost.

Any alternative heat source requires regularly scheduled maintenance and upkeep for ongoing operation and continued safety. SERVPRO of Carrollton examines the types of wood stoves and shares wood stove fire safety tips to help homeowners stay safe and warm this winter.

Types of Wood Stoves

Because of their efficiency at producing heat, wood stoves are great supplemental heat sources, even better than most fireplaces. Wood stoves fall into the following two general categories: freestanding or a wood stove insert.

A wood stove insert fits in the fireplace opening and vents smoke, sparks, and excess heat through the chimney. Many models are equipped with an electric blower to circulate heat into the area around the stove.

A freestanding wood stove stands alone in a room and connects to the chimney through a chimney connector. Sometimes wood-burning stoves may share the flue of an existing fireplace. Other stoves may vent into a separate chimney constructed to handle the smoke, sparks, and excess heat from the stove.

Using the Wood Stove

Before using the wood stove, have the chimney inspected by a certified professional chimney sweep to determine if the existing chimney can be used with a wood stove. A wood stove generates intense heat and combustion gases. The chimney should be made from masonry and lined with flue tiles in good condition.

Freestanding wood stoves should be positioned as close to the chimney as possible. The reason is to limit the length of the flue pipe (or chimney connector). The flue may become very hot. When determining the location where the stove will be installed, make sure that both the stove and the chimney connector are easy to access for inspection and cleaning.

If purchasing a home that comes with a wood stove, an inspection is recommended to confirm the safety of the unit and venting system. A certified chimney sweep should be able to provide operating instructions for the stove model. Make sure the wood-burning stove conforms to modern performance and safety standards and is listed by Underwriters Laboratories or other reputable testing organizations.

A freestanding wood stove should be installed only on a fire-resistant surface or pad. Do not connect the vent to a chimney flue that also serves a furnace, boiler, or other wood stoves. Carbon monoxide poisoning or a fire could result.

Wood Stove Safety Tips

A wood stove can provide amazing comfort and savings. These wood stove fire safety tips will help prevent risks such as fire damage, burns, or carbon monoxide poisoning.

Tip #1. Keep children and pets away when a fire is burning in the stove. The stove’s exterior and flue pipe become very hot.

Tip #2. Keep combustibles at least three feet away from the stove.

Tip #3. Install and regularly maintain working carbon monoxide alarms and smoke alarms in the home. Locate smoke detectors and carbon monoxide detectors outside each bedroom and on every level of the home.

Tip #4. Remove ashes frequently. Properly dispose of them since ashes can take several days to completely cool. Place ashes in a covered metal container, and keep the ash container at least ten feet away from structures and vehicles.

Tip #5. Schedule an annual chimney and wood stove inspection with a certified chimney sweep who is competent to deal with wood stoves. Schedule another inspection halfway through the burning season to check for creosote buildup or defects that might have developed through the season.

Tip #6. Do not “over fire” the stove. Building a fire that exceeds the rating of the stove can result in flames entering the flue pipe or chimney, which can lead to a fire. Over firing the wood stove can damage the unit and create a fire hazard.

Tip #7. To avoid over firing, check the instruction manual or check with the manufacturer.

Tip #8. Only burn well-seasoned hardwoods in a wood stove. Coal, rubber, garbage, plastics, or other non-wood combustibles can damage a stove. Aerosol cans may explode or give off toxic, hazardous fumes.

A wood stove is a fantastic supplement to an existing HVAC system. Proper safety practices and regular maintenance will keep a home warm and comfortable throughout the winter season. In case of puff back, fire damage, or water damage from extinguishing a fire, SERVPRO of Carrollton can be on the scene in about an hour to begin the fire damage restoration, smoke damage restoration, or water damage restoration process. The team understands the stress caused by the disruption, chaos, and messes that come from a property damage disaster. SERVPRO of Carrollton will manage the entire cleanup and restoration process, including providing a free estimate and handling all insurance claims.

For more information about fire damage restoration in Carrollton, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Slab Leaks and Water Damage: How can SERVPRO of Bent Tree and Carrollton help?

1/20/2021 (Permalink)

moisture meter #HeretoHelp!

“You have a slab leak.” These are words that no homeowner ever wants to hear. That’s because not only do you have to repair the leak, but you also must check for signs of possible water damage throughout the house.

But what exactly are those slab leak signs that can create water damage? Here are just a few symptoms associated with a slab leak.

  • Cracks in the flooring or walls.
  • Hearing running water when all water is turned off.
  • Moisture under the carpets. This could be a sign that a leak might have created a crack in the slab.
  • Your water bill is larger than normal. This could mean that water is leaking somewhere, potentially in the slab.

If you do in fact find water damage in your home due to a slab leak, it is important to have a professional water damage company like SERVPRO of Carrollton and Bent Tree take a look. We’ll be able to assess the damage done and create a remediation plan that removes all signs of water damage from your home.

North Dallas Home Faces Water Damage Caused by a Slab Leak

We recently had a homeowner in the Bent Tree neighborhood of North Dallas contact us after detecting a slab leak in his home. The leak ended up affecting multiple areas of the house including the master bathroom, master bedroom, hallway and coat closet. The homeowner knew he needed help from a professional water damage company, so he decided to give SERVPRO a call.

After talking to the homeowner on the phone, our Project Manager, Cindi Wager immediately made her way over to the home to inspect the water damage. Her inspection did in fact show water damage in all of the areas that the homeowner originally mentioned. After seeing the extent of the damage, Cindi decided to have our Crew Chief, David Buffington, come out to the home and create a remediation plan.

With a plan in place, our talented team of technicians were on their way to begin the cleanup process. The laminate flooring had to be removed in all of the affected areas. Once that was done, our team tested for asbestos, which came back positive. The homeowner’s insurance agency had another company remove the asbestos in the flooring. Once that was done, our team went back out to the home and set up drying equipment. This helps ensure all of the water damage in the home was completely removed.

In the end, the homeowner was very pleased with our work. He appreciated our fast response time and our ability to remove all signs of water damage from his home. We were happy to help!

A Slab Leak Damages Multiple Rooms in a Denton County Home

When it comes to water damage, timing is everything. The longer you wait to remedy the damage, the more time it has to spread to other areas of your house. This is especially true when it comes to water damage caused by a slab leak.

A homeowner in Denton County recently contacted us after seeing signs of water damage in multiple rooms of her house. Because it was in so many areas, she had difficulty detecting the source of the water damage, so she decided to call her plumber for help. Her plumber told her that the damage was caused by a slab leak in her home. He fixed the leak and then told her to call SERVPRO of Bent Tree to remove the resulting water damage.

We are ready to help any time of the day, any day of the year!  You can reach us at 972-446-0383.

Water damage in your attic.

1/19/2021 (Permalink)

attic Always Here to Help!

Considering the attic isn’t an area that is used often by homeowners, it’s easy to forget about it. This is the main reason water damage in the attic often goes unnoticed. If water damage isn’t addressed, it can cause more damage to the areas below the attic and potentially cause mold. The signs of water damage usually include water stains, mold, or musty odors in your home. It is important to make sure you take the proper steps to assess the damage as soon as you notice in order to assure your safety and health, and avoid expensive repairs. 

In order to address the damage, you must first find the source of the problem. Begin by evaluating the damage. Where is the water coming from? Could it be a burst pipe or a hole in your roof? Make sure to check the roof for leaks on a regular basis. The water damage in your attic can also be caused by a lack of ventilation. Humidity can get trapped in the attic and cause a buildup of condensation, which causes water damage. Be sure to remain safe throughout this process and turn off all electrical items before touching anything. 

The next step is to inspect for mold and fix any leaks. As previously mentioned, water damage can lead to a more serious issue, mold, and mildew. Mold can grow in as little as 24 hours, and it’s easy for it to go unnoticed. When inspecting for mold, it is important to take the proper precautions and be careful. Some mold is toxic to humans and if the mold is a serious issue rather than a small one, it’s best to contact a professional. It is also advised to contact a professional before attempting to fix any leaks unless you have to tools and skills to do so with ease. 

SERVPRO of Bent Tree and Carrollton is always ready to help and assist you with any water damage or mold you may have! If you’re in over your head with water damage, give us a call at 972-446-0383.

Commercial Buildings and Professionals in Disaster Restoration.

1/10/2021 (Permalink)

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification)there are a couple of reasons to choose a professional for your commercial building or office space over doing it yourself. Below are a few reasons:

  • The process of fire and water restoration is very involved when it is performed properly.
  • With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
  • The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care. 
  • For fire damage, general cleaning is done to remove ash and soot from ceiling to floor. 
  • The quick remediation of the problem is important for more than repairs, it is also a health consideration
  • Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
  • Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.

Join our team at SERVPRO of Carrollton and Bent Tree!

12/27/2020 (Permalink)

Super Servpro Tech #HeretoHelp!

Do you want to help people? Are you a service driven professional looking for a career where you can help those that have been impacted by a water or fire loss?

If this is you, SERVPRO of Carrollton and Bent Tree is currently looking to fill positions in water and fire mitigation, content and structure cleaning and mold remediation.

We are also looking for construction professionals for our sister company Ciatto Restoration LLC with both full-time and sub-contract opportunities.

The requirements for this position:

  • Must have a professional appearance and great attitude.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a valid drivers license.
  • Must have a high school diploma or a GED certificate.

    Please call 972-446-0382 for more information or email your resume to mciatto@SERVPRO10952.com.

How to avoid Furnace Fires-in Far North Dallas!

12/27/2020 (Permalink)

About 62 million houses in the U.S. use natural gas furnaces for heat. Other houses use wood furnaces, and a proud few still burn coal. These suggestions focus on gas furnaces, but it’s important to perform preventive maintenance on any type of furnace.

Clean-Up Time

Clean around the furnace. Do a quick clean-up, making sure no insulation, paper, boxes or anything else is stored within three feet of the furnace.

Clean the furnace itself. Dirt can cause motor overheating, and it can prevent you from seeing problems with wiring or other issues.

Look at Your Air Filter

Is your air filter clean? Dirty air filters can reduce air flow and lead to overheating, increasing the chances of fire.

Check Chimney Flues and Outside Vents

Check for buildup inside the vents, as well as outside obstructions such as birds’ nests.

Is Your Smoke Alarm Working?

It’s a good time to check both your smoke and CO alarms. If you don’t have them—get them.

For Some Things, You Need a Professional

Every year, it’s a good idea to have your furnace serviced by a professional. They can check for items such as a cracked heat exchanger, incorrect pressure in the furnace and even flame color, which can indicate how well your furnace is functioning. If you haven’t had your furnace serviced lately, this is a good time to make an appointment.

If your home has suffered fire damage, SERVPRO of Carrollton, Texas can help. Our agents are on call around the clock so we can start helping you get back to normal, fast. Contact us at any hour for assistance.

Where is this Water Coming From?

12/15/2020 (Permalink)

Water Damages Ceiling 7x24x365

Floods in the home can be caused by a number of factors, such as:

Leaking, broken, faulty pipes and old plumbing are often responsible for long term water damage which not always easily noticed on the surface but nevertheless require attention.

Windows and doors that are installed incorrectly can leak water into your home or business.

Household appliances such as washing machines and dishwashers can leak damaging carpets and floors.

Sewage backups such as blocked drains from grease, dirt and hair or root infiltration where tree roots grow and cause blockage.

Sink, bathtub and toilet overflows can also flood large areas of living space before the water source is shut off.

Roof leaks such as the sealing around chimneys, vent pipes and skylights is worn away or high winds blowing moisture under shingles and through home siding.

Intrusion of water in basements from foundation faults and heavy water saturation around exterior walls.

Many times, emergency fire and water damage accidents happen when least expected. We understand the situation. Our phone lines are always open, and when that time comes for immediate response we are ready.

Our professionals in Restoration services are always on hand to consult with you. They’ll speak with you on how we can successfully restore your home or business with the least amount of stress and strain on you and your family, and give you a free estimate. Call us now to find out more.


The Steps You Should Take to Begin Hardwood Floor Water Damage Restoration

12/14/2020 (Permalink)

Blog Summary: If you have experienced water damage in your home, you must evacuate the water and dry your hardwood flooring as soon as you are able. Fast action could save you the trouble of replacing your hardwood flooring by preventing visible damage. Cleaning and drying the wood can also prevent mold and dirt contamination on the damp floor. The experts at SERVPRO in Carrollton, Texas, can accommodate all your water damage restoration needs.

The Steps You Should Take to Begin Hardwood Floor Water Damage Restoration

Homeowners around the world fear leaking and flooding in their homes. Not only is the invading water inconvenient, but excessive moisture in your home can lead to serious damage. If you have experienced flooding or leaking in your home, here are a few steps you can take to attempt to curb the damage to your property:

  • Dry the area as best as you can. Industrial fans pointing toward the water damage will help to dry the moisture from your hardwood floor. 
  • Identify the source of the water. After the water cleanup, take the time to identify the source of the water. Knowing the source can help water restoration companies find a solution for your water problem as quickly as possible.
  • Call SERVPRO in Carrollton, Texas, to receive expert water damage restoration and water removal.

Dealing with Damaged Flooring

If your flooring swells to the point of buckling, you should opt for a full replacement of the hardwood. The type of water that affected your flooring may also determine if you need to replace the damaged hardwood or not. If the water that caused the damage was black sewage water, a full-floor replacement will prevent the spread of contaminants in your home.

Signs and Causes of Floor Damage

Water from a variety of sources can affect hardwood flooring. Leaking pipes, backed-up sewage, natural flooding, and even saltwater fish tank flooding can all lead to severely damaged flooring. 

If you have experienced excess moisture in your home, you may notice visible damage to your floors. Cupping, crowning, buckling, and staining can all result from standing water absorbed into your hardwood. 

Saving Hardwood Floors

The most important factors when it comes to saving your hardwood floors are removal of the water and drying the wood. The less exposure the wood has to water and the less time it has to absorb moisture, the greater your chance of saving it. During a flood cleanup, evacuate the water as quickly as possible.

Not only will the absorbed moisture cause fluctuations in the structure of the wood planks, but the porous nature of wood makes it vulnerable to contamination by dirt and bacteria. Once your flooring is dry, you should conduct a thorough cleaning of the floors. Uncleaned flooring after severe water damage could lead to health problems in the event of mold growth.

If you can't remove the water from the hardwood surface within 24 hours, the likelihood that a full replacement will be necessary increases. Don’t let water damage restoration put your life on hold. Call SERVPRO in Carrollton, TX, for residential and commercial water damage restoration today.

About the Company

SERVPRO serves the Carrollton, TX, area for flood cleanup and water removal. Your home is our number one priority, and that’s why you can count on us at SERVPRO for fast and professional water damage restoration. Our professionals offer fast and reliable work anywhere within zip code 75006.

SERVPRO also offers mold removal, air duct cleaning service, building restoration, and fire damage restoration service. Don’t rely on separate mold remediation companies, fire restoration companies, and water damage restoration companies to take care of your home’s needs. Consolidate with SERVPRO instead. Follow SERVPRO on Facebook to find out more.

How to Choose the Right Company for Your Storm Damage Restoration

12/14/2020 (Permalink)

Blog Summary: Planning out how to rebuild after an emergency can be difficult. That is why SERVPRO of Carrollton explains what to look for in a restoration company to make the right choice.

After your property suffers from bearing the brunt of a destructive storm, getting everything back to normal is often your top priority. To help you find the right water restoration companies offering repairs that will last, SERVPRO of Carrollton, Texas, has a list of the best questions that you can ask to find the most suitable building restoration service to fix your residential or commercial water damage issue.

Inquire About Insurance and Certifications

The very first things you should ask about are insurance and certifications. Water removal and structural restoration after a storm can be dangerous work, so worker’s compensation and general liability insurance are important to avoid being liable for any accidents that take place on the clock.

Registration with the state and certification from the Institute of Inspection Cleaning and Restoration Certification are also hallmarks of a trustworthy water removal company. High standards and modern procedures can make a great difference in service quality, and these traits, along with membership in industry associations, are often good signs of professionalism.

Research Their Experience and Customer Service

Before finalizing a contract for flood cleanup, you should determine the experience level of the company. They may be relatively inexperienced general contractors who work with water damage and removal infrequently at best. Ask about experience with cases similar to your own and how often they have been involved in restoration projects. After a storm, you will need a variety of services including extraction, damage repair, mold extermination, and carpet cleaning to bring your home back to a livable state. You should also ask if they are based locally so they can continue to provide the services you may need later on.

Online reviews, referrals, and other information from previous customers can help you choose the best company for you as well. You can find patterns of red flags such as broken deadlines or substandard work, and the company’s handling of poor reviews can give you an idea of how your own concerns could be handled.

Ask About Specific Services

On the opposite end of the spectrum from contractors that are too generalized, you should ask the company about all of the services they provide in storm damage restoration. Obviously, it would be best to avoid specialized services such as fire restoration companies for structural damage caused by a storm. Additionally, if you pay for the services of a water restoration company that only handles water cleanup, you may end up needing to contact mold remediation companies in the future to handle mold removal and improper humidity.

Avoid unclear services or promises of service to get the best restoration work on your home. Ask for a written guarantee of what work will be required and what will be covered, as well as for how long. Damage like an infestation of mold or mildew may not be immediately noticeable, so having a contract with a warranty in place for a few months after the fact is a good idea.

Finding out whether a company provides 24/7 support can also be important for your safety and comfort. Quick service can let you go back to your property more quickly and can also prevent further damages caused by stagnant water or damaged structures.

SERVPRO’s local franchise in Carrollton, TX, can provide you with emergency services to the 75006 area when you need them. Whether you need fire damage restoration service, flood cleanup, or air duct cleaning service, you can contact the restoration teams at SERVPRO to immediately help you protect your property from further damages.

Why You Should Choose SERVPRO As Your Water Damage Restoration Company

12/14/2020 (Permalink)

Blog Summary: To help you find the best solution for water damage to your property, SERVPRO tells you why it is the best choice in Carrollton, Texas, when compared to other restoration companies.

If you need flood cleanup, water removal, or any other water damage restoration, you want to find a company that can give you building restoration services to make your home feel like new. SERVPRO of Carrollton, Texas prides itself on standing above and beyond other restoration companies providing residential and commercial water damage services. 

Full Restoration Process

When going through all of the steps to reverse water damage, you may find yourself working with multiple contractors. Water restoration companies may only provide specific services such as water extraction, causing you to require the services of other contractors such as mold remediation companies and costing you precious time and money.

In contrast, SERVPRO offers services that encompass the entire process of water damage restoration including structural repair and mildew removal. The professional teams at SERVPRO follow a strict and efficient water cleanup process that includes the following:

  • Emergency Contact Response
  • Inspection and Assessment
  • Water Extraction
  • Mold Removal and Anti-Microbial Measures
  • Drying and Dehumidifying
  • Cleaning and Repair
  • Restoration

Every step is performed with the latest technology and cleaning techniques designed to extract hidden moisture efficiently and completely. SERVPRO has access to national resources in each of its locations to use equipment ranging from high-tech detection such as infrared cameras and hygrometers to industrial-grade pumps and extraction units. The response team is always from a local franchise so that they can guide you through the entire process and follow up as necessary to restore your property to its former glory.

Ready to Help Anytime, Anywhere

SERVPRO operates nationally but has strategically placed positions in locations such as Carrollton to ensure quick responses to local emergencies. Each locally owned and operated franchise can respond quickly to requests at residential or commercial properties of any size with 24-hour service any day of the year

They begin water extraction almost immediately in order to prevent further damage and make use of SERVPRO’s national resources with the highest quality professional equipment and cleaning products. The process is overseen by a commercial operations manager to ensure timely damage mitigation, and everything is documented meticulously to validate the complete cleaning process for you and your insurance.

Trained and Certified Experts

SERVPRO has years of experience in responding to requests for restoration after large-scale emergencies. In addition to joining fire restoration companies during California wildfires, its teams have mobilized to repair damages from Hurricane Katrina, the Carolina floods, Hurricane Irma, Hurricane Harvey, and more. Local command centers that are experienced with the emergency restoration needs you face in Carrollton are ready to respond quickly to any disaster.

In addition to having hands-on experience with storm damage, water restoration, and structural drying, the members of SERVPRO all have Institute of Inspection Cleaning and Restoration training and certifications to uphold the best practices and standards in the industry. Each employee also takes part in continued certification training and ongoing education to ensure professional quality through the latest restoration techniques.

SERVPRO operates locally in Carrollton, TX, to provide around-the-clock emergency services. If you need flood cleanup, fire damage restoration service, or air duct cleaning service in the 75006 area, contact SERVPRO’s team of trained professionals at any time to prevent further damage to your property.

Toilets get clogged and back-up.

12/9/2020 (Permalink)

water damage 7x24x365

It happens to all of us...someone in the house clogs the toilet and it overflows!  Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage Backup or Toilet Overflow? Call Us Today – (972) 446-0383

Far North Dallas Communities where we provide services.

12/9/2020 (Permalink)

gloved hand #TeamBehindThe Clean

Here at SERVPRO of Carrollton, TX and Bent Tree, TX, we provide service to all of the surrounding areas in Far North Dallas.

We provide emergency response 7 days a week, 24 hours a day and 365 days a year.  We respond to all kinds of disasters that can occur in your home and business.  

Toilets overflow, pipes leak, sprinkler systems malfunction, storm damage occurs, decontamination can occur when someone in the home gets a contagious virus and you want to keep everyone else healthy.  

We are always ready to respond!  Call us today or when the disaster strikes!  


The SERVPRO ERP Emergency READY Profile Plan Provides Hebron Property Owners with Means of Preventing Water Damage.

12/1/2020 (Permalink)

Emergency Ready Profile app Do you know where to shut off water and gas to your property?

Clients dealing with water damage situations do not have much time to research whom to call for help. Water is all over the floor. The client is worried about damage to their Preston Ridge home or commercial space and the contents. Consumers may lose time at work, and business owners may need to close.

This is why SERVPRO should be your first choice for water damage and the surrounding areas. We respond in less than 4 hours from your initial call and are available on a 24 hour / 7 day a week basis. We have fully equipped trucks available to be dispatched to your home or business. We train our team members in water damage restoration, microbial remediation as well as additional courses for many other emergencies, including fire and smoke damage.

We work with your insurance company adjuster to help manage the insurance claim process and the paperwork. We discuss each step with you and your insurance company. If needed, we set up staging areas to store your content.

We equip SERVPRO trucks with the latest water removal extractors, moisture and humidity sensors, and drying equipment to ensure there is no moisture remaining. We avoid mold infestations by thoroughly drying your home and its contents.

Response time is critical. A fast response can limit the amount of damage and enable your home or business to be returned to you quickly. SERVPRO is committed to minimizing the response time to your location.

We are also committed to helping our clients prepare for water damage. That's why we offer our free Emergency READY Profile Program (ERP.) When you create a SERVPRO Emergency READY Profile, the information in this profile can be used by both team members and clients to respond quickly.

There are tips for the homeowner as well as employees on what to do to minimize the damage. There is information about where shutoff valves are located. Are there keys needed for access? Our profile includes Insurance company information. SERVPRO offers superior response times and service to our customers.

Call SERVPRO of Carrollton at 972-446-0383 for 24/7 service. 

Why SERVPRO is the First Choice for Water, Fire, Storm, and Mold Damage Restoration Needs

12/1/2020 (Permalink)

storm damage Faster to any disaster!

Why Carrollton Residents can Act Decisively Against Storm, Mold, Fire or Water Damages

Carrollton, Tx residents use restoration services when unexpected home emergencies occur. By doing so, they can often save thousands of dollars in potential secondary damages that may occur as a result of improper or home restoration services.

Our company has been a stalwart in the community of Carrollton for several years. It partakes in regular donations of both money and time to charity missions like clothing drives or children's shelters. Throughout the year, our servicemen and women are on-hand to help you overcome an emergency with minimum inconvenience and expense. Contact us anytime to arrange restoration services for water, mold, storm, or fire-related damages.

Water Damage Restoration

Homeowners may experience water damage in their home at any time of year. These can be either in the form of excessive quantities of moisture in a short period overloading a home's defenses, or long-term problems creeping up over several months.

Whether your home falls victim to flooding or a slow internal leaking, our water restoration technicians (WRT) are on-hand to provide the assistance you need. SERVPRO is available twenty-four-hours a day and even runs an out-of-hours service for emergencies.

Water incidents in your property can cause a chain reaction of interrelated issues. These issues may include problems with odor, microbial bacteria, fungi, or soiling of your possessions. SERVPRO restoration services are comprehensive in their approach to your Carrollton, TX home and can stop damage as well as putting in place proven methods to reverse it. Usually, we start by thoroughly removing water from the property, then drying using proper drying methods.

Mold Remediation

Indoor air quality is becoming increasingly prominent in the restoration service industry. Often, homeowners are surprised by quite how many toxins can exist in a home environment. The issue is especially pertinent in homeowners that have mold damage.

Molds breed by releasing microscopic spores into the surrounding atmosphere. These spores can cause unpleasant odors as well as ingestion when inhaling indoor air. SERVPRO takes decisive action during mold remediation to ensure the spread is limited and your air-quality restored.

Setting up containment is an essential part of the restoration. Usually, an area of your Seattle home that shows evidence of mold growth needs quarantining. The removal of mold colonies or demolition of infested materials increases airborne spores.

SERVPRO applies negative air pressure when performing controlled demolitions to ensure that the spread of spores is under control. Also, we may use physical barriers such as polyurethane sheeting to prevent microscopic spores from escaping.

Airborne particles are frequently invisible to the naked eye. This invisibility makes it challenging for a homeowner to assess or act against unwanted indoor air particles. Using high-efficiency particulate air-filters (HEPA), SERVPRO technicians can remove particles from the air that are as small as 0.3 microns. Air scrubbing equipment combined with deodorizing methods saves time on the turnaround of your restoration service.

Storm Damage Restoration

Storms can expose your home to outdoor elements as well as pathogens that may enter in floodwaters. Extraction is the most effective method of controlling storm damage in your Seattle home. However, to be truly useful, you need to combine rapid extraction with careful cleaning and drying.

At SERVPRO, we often find homeowners suffering from microbial growth or mold issues traced back to initial flooding several weeks or months before.

 When water is extracted and dried, it can leave behind microbes or stain on the flooring materials of your home. We use rotary floor machines to both loosen soiling from hard surfaces and apply pre-conditioning agents to soft ones like carpets. Rotary machines not only help to dislodge severe soiling but can help to buffer floors and leave them in a preloss condition.

Fire Damage Restoration

If your heating ventilation and air conditioning (HVAC) system are on, it can cause extensive fire damage to your home during a storm event.  Air entering the supply side can overload filters causing hot smokes to travel through ventilation shafts. Return side outlets can then end up spewing soots, odor, and ash into unaffected regions of the house. SERVPRO restoration services incorporate a comprehensive game plan for HVAC inspection, cleaning, and replacement of ventilation ducts.

Hot smokes are attracted to cooler surfaces, which include the metal insides of a ventilation shaft. These can deposit thick soiling onto the inner sides of an HVAC system, which can be challenging and technical to clean. SERVPRO restoration services here in Carrollton, TX can remove both return and supply-side air ducts to carry out in-depth inspections. Using air whips, we can dislodge loose soiling, which can then vacuum out using negative air pressure machines. Cleaning of the interior closest to the wall- where soiling builds up- can be cleaned using water and oil-based solvents.

Once your HVAC is clean, we can begin to perform repairs. Cavities opened with a circular drill for negative air pressure machine access can be resealed using aluminum plating. We can replace ducts in every room inexpensively. Return side ventilation filters need replacing to ensure that odor remains under control, and your home brought to a preloss condition.

Home emergencies are unexpected and, at times, seem unfair. Contact us  at 972-446-0383 for assistance with mold, storm, fire, or water-related incidents.

How to Select the Best Commercial Cleaning Service Provider

11/12/2020 (Permalink)

Blog Summary: Hiring a commercial cleaning service by a reputable company like SERVPRO of Carrollton, business owners can be confident their offices will be in excellent sanitary conditions, but finding the right service for the task can be challenging. This guide will help potential customers understand what to look for when searching for a reliable commercial cleaning service.

How to Choose the Best Commercial Cleaning Service

A clean workplace will leave a lasting positive impression on customers and improve productivity among employees. It reduces clutter, improves organization, makes the property look appealing, and shows how much your company cares about its clients and workers. 

Keeping the property clean is time-consuming, though, which is why many business owners turn to a commercial cleaning service.

The market has plenty of commercial cleaning services for business owners to choose from, making the selection process overwhelming. If you need a professional to help you maintain your office’s cleanliness, you need to hire a reputable company with comprehensive services to suit your needs. If you’re in a rush and need a referral, SERVPRO of Carrollton, TX, offers exceptional commercial cleaning services. 

Before you finalize your decision, however, read these tips to help you along your way.

Why You Need a Commercial Cleaning Service

Commercial cleaning services use specialized equipment, the latest industry techniques, and skilled workers to improve the cleanliness and sanitation of the properties they clean. Many businesses use these companies for general housekeeping and simple tasks like air duct cleaning service.

However, they often provide amenities beyond simple trash removal or bathroom cleanings, such as water removal after a flood, odor removal, and biohazard and sewage cleanup. 

If your workplace requires cleaning and sanitation after a natural disaster, sewer backup, or fire, you will need a commercial cleaning company’s professional services to restore your property.

Ask These Questions When Hiring a Commercial Cleaning Service

Finding the right commercial cleaning services is necessary because not all companies provide the same services or quality. The company you hire should match your business’s needs, which you can determine by asking the following questions.

1. Do you have liability insurance?

Any reputable cleaning service should have the necessary, up-to-date insurance policies in place to protect their workers and your property against injury and unintentional damage. Never work with a company that does not have verifiable insurance. 

2. Do your employees have professional training?

During your vetting process, inquire about the status of their employees. If they have regular employees on their staff, ask about their qualifications to ensure they have the expertise necessary to handle everything from water damage to upholstery cleaning, or anything else you need.

Workers sometimes have low-quality or inconsistent training, so you may not want to work with a company that does not maintain a team of regulars.

3. How much experience does your company have within my industry?

Commercial cleaning services work in various fields, including medical offices, retailers, restaurants, and more. Each facility has different needs and requirements for cleanliness, so it is necessary to find a cleaning service that knows your industry’s standards. 

4. What services do you offer?

Ideally, you should choose a commercial cleaning company with an impressive array of services, because you can use them for various purposes. For example, suppose your property develops a mold problem after a pipe burst. In that case, you do not need to look into water restoration companies or mold remediation companies. Instead, you can contact your regular commercial cleaning service to handle the water cleanup and mold removal.

Choose SERVPRO of Carrollton

As a trusted commercial cleaning service, SERVPRO of Carrollton, Texas, strives to keep each client’s property in optimal condition. Their highly trained professional staff go beyond standard janitorial services to ensure the sanitation and safety of each client’s building. SERVPRO offers specialty cleaning services such as flood cleanup, deodorization, carpet and upholstery cleaning, and building restoration service. 

Contact the professionals at SERVPRO of Carrollton to learn more about this commercial cleaning service by calling (972) 446-0383 today.

How to Decide Between Various Fire Damage Restoration Provider

11/12/2020 (Permalink)

Blog Summary: With so many fire restoration companies to choose from, a property owner may need assistance in determining which one is best for their needs. Learn how to find a restoration company and select the best one with this helpful guide.

How to Choose Between Various Fire Restoration Companies

Fires are devastating events that can cause extensive damage to property and personal belongings. The fire is not the only source of damage since fire systems and the water firefighters use to put out the flames will also contribute to the property loss. 

There are plenty of fire restoration companies available to help you restore your property, but with so many options available, selecting the right one can be overwhelming. Here are some crucial tips to consider before you hire a restoration company.

Types of Damage Restoration

Burst pipes, overflowing plumbing fixtures and appliances, firefighting efforts, and extreme weather events cause water damage and require flood cleanup. If the property owner does not quickly address the issue – within 24 to 48 hours – they increase the risk of hazardous mold growth, property loss, and expensive repairs and replacements. A typical fire restoration service includes water removal, cleaning, and sanitizing.

Fire damage can occur from natural or man-made situations, such as a wildfire or grease fire. Even if the flames do not touch your belongings, the smoke can ruin them. A fire damage restoration service will identify which items and materials need replacements or repairs. 

How to Find Fire Restoration Companies

Although the fire may cause irreparable damage to personal belongings like photographs or sentimental trinkets, fire restoration companies will work diligently to bring your property back to its original condition. 

Here is how to locate these companies: 

  • By Asking Friends, Neighbors, and Family: Unfortunately, fires are not uncommon, and you may know someone who has used fire restoration services. Ask people you know, including friends, relatives, and neighbors, if they worked with a fire restoration company, and if so, see what they thought of the experience. Asking around will help you narrow down companies that may meet your needs, as well as show you which ones to avoid.
  • Contact Your Insurance Company: As a property owner, you must contact your insurance company soon after the fire is under control or eliminated. Your insurance provider may have a list of fire restoration companies they work within your area. Your insurer will vet these restoration businesses, so you won’t have to spend time researching their services. 

Tips for Selecting the Right Fire Restoration Company

Before you agree to hire a fire restoration company, ask these questions to ensure they are the right service for the job.

1. What types of restoration services do you offer?

Reputable fire restoration companies have a list of essential services to ensure a safe and efficient restoration process. These services include smoke and soot cleanup, odor removal, water cleanup, and damage assessments. Additional building restoration services include air duct cleaning service and commercial water damage restoration.

2. Do you provide a board-up service?

Fires can severely impact a building’s structural integrity, affecting its floors, windows, ceilings, and foundation. By boarding up vulnerable areas, workers can safely proceed with restoration efforts and protect the building from trespassers, weather, and additional damages.

3. What are your company’s certifications?

Any company you hire should have the appropriate certifications and licenses required to do restoration work in their respective states and cities. Check for fire and water damage training credentials and documentation from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). This organization offers certification in various specialties, including mold removal and commercial drying.

Why SERVPRO of Carrollton?

As fire and water damage experts, the professionals at SERVPRO of Carrollton, Texas, will work quickly to restore your property to a livable condition using the latest restoration techniques and specialized equipment. Their services will help you reduce your property loss, and the team’s professionalism and knowledge will alleviate stress about the restoration process.

To learn more about this fire restoration company, contact the SERVPRO of Carrollton team today.

Why Choose SERVPRO? Because Response Time Matters

11/12/2020 (Permalink)

faster to any size disaster - image of green SERVPRO vehicle on road #Heretohelp

When disaster strikes your home or business, time becomes an especially precious commodity. When it is your home or livelihood on the line, you don’t have the benefit of waiting for help—you need it right away.

We know that a fast response is crucial, which is why responding faster to any size disaster is more than just a slogan to us.

Why a Fast Response Matters-

When it’s your belongings or business on the line, time is not a luxury you have regarding disaster cleanup. This is especially true when water damage has come into play, which can be through various means such as flooding, appliance and/or plumbing failures, storm damage and fire damage, as water is used to put out the fires.

It only takes mere minutes for water to spread throughout your property, where it will saturate everything in its path. The walls, the floors, upholstery and your belongings are fast casualties of water.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

The damage continues to worsen as time goes on. Between 48 hours to a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious biohazard contamination

Water damage that is left unchecked for over a week can lead to a dramatically increased restoration time and costs and can also impact structural safety.

How We Can Help-

We can provide an immediate response to any size disaster, which can help minimize the damage and help keep the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be dispatched to your property or business at any time, no matter what day or time it is.

Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes in. A major perk of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO of Carrollton in Texas is available for emergency cleanup and restoration services 24 hours a day, seven days a week.

Why Count on SERVPRO® When You Have Storm Damage? | SERVPRO of Carrollton, SERVPRO of Bent Tree.

11/12/2020 (Permalink)

Storm Damage Image of Storm Damage sign

Sustaining storm damage to your home or commercial space can be a complicated endeavor. Not only is structural damage a possibility, but water and electrical damage are, too—and because there are so many unscrupulous restoration companies about after large storms, it can be difficult to know who you can trust during the aftermath.

Working with the right restoration company can make all the difference in your recovery process. As storms continue to get more severe and more expensive to recover from, knowing you are in good hands every step of the way is invaluable—which is why we are here to earn your trust.

Why You Should Count on Us to Handle Your Storm Damage

We are active in the community and in our industry. Many of the scams that pop up after a large storm or disaster involve companies that are not active in the area and not well-regarded in the restoration community, but with us, you never have to be concerned about that. We have been helping the community recover from disasters both large and small for many years, and we are proud of our reputation as an industry leader in restoration.

We have the resources to handle any size disaster. No matter how much of an area is impacted by a disaster when you receive your damage, you can count on us to handle it. Because we have a national network of SERVPRO® locations, we can call for backup resources when needed to ensure we can scale to provide everyone with exceptional service no matter the size of the storm.

We will respond to you quickly at any hour. We understand how devastating it is to discover you have damage to your property, which is why we always guarantee a quick response no matter when you call us. You will never have to wonder if we will return your message or show up on time—as soon as you call our 247 emergency line, we will begin assembling a team and dispatching them to you as quickly as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Tips for Fire Safety Ahead of the Holiday Season | SERVPRO of Carrollton

11/12/2020 (Permalink)

Christmas lights We are here to help!

As the weather turns cooler and we prepare for the fast-approaching holiday season, there are many things to keep in mind. While gift guides and recipes are aplenty, it is important to keep fire safety at the forefront of everything you do this season.

It has been found that house fires peak in the wintertime, simply because most winter activities give them more of an opportunity to occur.

These risks should not keep you from participating in winter fun, however—it is just important to go about your cooking, heating and decorating safely so you do not accidentally become a victim of a house fire yourself.

Fire Safety Tips for Wintertime

Keep safe when cooking. Cooking is consistently one of the top causes of fires in the home, and because more people tend to cook large meals and participate in holiday baking, these types of fires often increase during the winter. Every time you cook, be certain to keep flammable objects away from the stove, make sure a fire extinguisher is handy and keep at least three feet around the stove clear of all other people, children and pets.

Heat the house with proper precautions. Another winter-specific hazard comes from space heaters and fireplaces being used to warm up the home. While you can use both of these tools safely, it is important to take the proper precautions every single time. Ensure you are using a space heater that is equipped with modern safety features such as a tip-over and overheating system, never use them with an extension cord and keep them a good distance from anything flammable. For fireplaces, be sure to do proper chimney maintenance and never leave a fire burning unattended.

Decorate with care. As households add Christmas trees, holiday lighting and other decorations to their home, electrical circuits can easily become overloaded and spark. Overloading electrical outlets and power strips is responsible for around 25% of Christmas tree fires every year. As you decorate, be sure to space out where you are plugging things in, avoid using any decorations with frayed wiring and always unplug everything before leaving the house or going to sleep.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

SERVPRO of Carrollton explains the importance of the Certified: SERVPRO Cleaned defensive pathogen cleaning program.

11/4/2020 (Permalink)

Here to Help advertisement with SERVPRO information Here to Help

Blog Summary: SERVPRO of Carrollton provides businesses with the Certified: SERVPRO Cleaned defensive pathogen cleaning program so employees, customers, and the community can stay safe and healthy.

Recent events in 2020 have caused a paradigm shift in people’s understanding of what it means to be clean.

  • December 31, 2019 - The WHO reported to the world the first cases of coronavirus, alerting nations around the world to a possible large-scale outbreak of the disease.
  • January 21, 2020 - The United States reported the first case of COVID-19 within its borders.
  • March 11, 2020 - The WHO declared the COVID-19 outbreak to be an international pandemic.
  • March 13, 2020 - The United States issued a statement declaring the spread of COVID-19 to be a national emergency.
  • During the following months, the nation went on lockdown.

The general population embraced social distancing, sheltering in place, and remote working. Masks and gloves became a part of the American work uniform. Sneeze guards sprang up everywhere overnight. Hand sanitizer, disinfectant wipes, alcohol, and household cleaners disappeared from store shelves along with toilet paper and paper towels. Handwashing became the national pastime. Meanwhile, baseball and other sports at every level reduced schedules or canceled their seasons altogether.

National chain stores assigned workers to meticulously wipe down shopping carts while reducing the hours of operation to allow for a nightly deep clean. Occupancy restrictions further limited economic activity. Some of America’s largest retailers suspended return policies until further notice. “Drive-thru” and “carry-out” replaced “dine-in” as the new normal at many of the more than one million restaurants across the United States.

During this economic turmoil and social upheaval, SERVPRO ushered in a new standard of cleanliness to meet the disinfecting and sanitizing challenges presented by the COVID-19 pandemic. Certified: SERVPRO Cleaned is a unique defensive pathogenic cleaning program aimed at preventing the spread of COVID-19 in the community through daily contact. Cleaning the businesses, stores, factories, schools, daycares, nursing homes, churches, and other locations that people frequent makes the community safer and healthier. Those vulnerable individuals who have extenuating medical or health conditions that put them at greater risk to contract COVID-19 especially benefit.

As communities across this great land restart the engines of commerce, people have a new sense of what it means to be clean. The team of dedicated professionals at SERVPRO of Carrollton is striving to build confidence in communities through the Certified: SERVPRO Cleaned program.

What Is the Certified: SERVPRO Cleaned Program?

This proactive viral pathogen cleaning program far exceeds general janitorial cleaning standards and practices. A pathogen is a bacterium, virus, or other microorganisms that can cause disease. Clients can trust SERVPRO of Carrollton to bring together years of experience in biochemical spill remediation and decontamination to deliver the highest standard of safety, cleanliness, and health to the community and the places where people gather for work, play, shopping, school, and worship. The program is grounded in the 3 C’s: Consult, Clean, Certify.

Consult: Each business is unique. The SERVPRO professionals tailor a custom cleaning approach based on the distinctive needs of each business or facility. The company assigns each business a personal Cleaning Protocol Specialist who knows the business’s niche. The type of industry, business type, facility size, high-frequency touchpoints, foot traffic, and congestion points are the criteria that guide the formulation of the program.

Clean: Based on the custom-tailored plan, SERVPRO of Carrollton carries out an expert deep clean utilizing the proprietary EPA-Approved Hospital-Grade cleaning solutions. The skilled cleaning technicians adhere to the cleaning and decontamination standards established by the CDC.

Certify: A shield emblem prominently displayed on the business’s front window communicates the message that the facility is Certified: SERVPRO Cleaned. This sign, in conjunction with other digital emblems and collateral, represents the strong commitment to the safety and comfort of employees, customers, and the surrounding community.

Customers seeing the Certified: SERVPRO Cleaned shield can enter the store, restaurant, office, or other building with confidence because the top choice in the cleanup and restoration industry has deep cleaned and sanitized the facility.

As a locally owned and operated business, SERVPRO of Carrollton is made up of a team of professionals who know how to serve the community because they are a part of the community. Therefore, SERVPRO of Carrollton has a vested interest in helping to keep the local community safe and clean.

To learn more about the Certified: SERVPRO Cleaned program and other commercial cleaning and damage restoration services, contact the SERVPRO of Carrollton team by phone at (972) 544-4049.

Train your office staff on how to properly use a fire extinguisher.

10/22/2020 (Permalink)

fire damage #heretohelp

Fire Extinguisher Tips for your business.

Designating employees to become educated on fire extinguisher use may help protect property and life. Occupational Safety and Health Administration (OSHA) provides an online training video to help familiarize you with proper use of extinguishers, but they remind you that it is supplemental and does not replace hands-on training. Fires are classified by the type of material burning and extinguishers are clearly labeled for their use:

• Class A. Items in this category include paper, some plastics, and wood. Since this class uses water, you would not use this extinguisher on any flammable liquid fires, oil, combustible metals, or electrical fire.
• Class B. These are suitable for flammable liquid fires, like those from solvents, gasoline, and oil.
• Class C. When electrical equipment is involved in the fire, you need a Class C extinguisher.
• Class D. A specialty class for metals like potassium, magnesium, and sodium. These metals react with the oxygen in water and combust dramatically.
• Class K. These are especially designed for a kitchen fire from oil and grease.
• CO2 Extinguishers. Effective for Class B and Class C fires.

Be safe when using portable extinguishers. Many extinguishers are rated for multiple classes of fires but using the wrong class of fire extinguisher can cause a fire to spread or react explosively. A good example of this is spreading a grease fire by using water. When using a CO2 fire extinguisher, take extra care to protect your hands from the super cooled nozzle, which can cause frostbite, and use only in a well-ventilated area to prevent too much loss of oxygen for your safety. Be sure only to use portable extinguishers on fires that have just started, not large fires.

After fire damage to your building in North Dallas, TX, you may not be sure how to begin the cleanup process effectively. Fortunately, a professional fire mitigation company is knowledgeable and efficient at handling all the details. One company to help with your recovery and restoration will save you a lot of trouble and get everyone back to work in a timely manner. For more information, call 972-446-0383.

Why is a flood cut a part of the restoration process during a water leak?

10/20/2020 (Permalink)

Flood cut Call us today if you have a water leak in Dallas, TX.

Why is a Flood Cut a Vital Part of the Restoration Process?

Unfortunately, flooding is sometimes unavoidable in Far North Dallas, TX. The important thing is to be prepared to rebuild and repair. One very common tactic used when cleaning and repairing water damage after a flood is called a flood cut. It involves cutting out a large portion of the walls and replacing it with new material. You may be wondering why a flood cut is necessary, as it does tear out a large portion of a building. Take the time to learn all about the flood cut and why it is a vital part of the restoration process.

The Different Categories of Water

To understand flood cuts, you must first understand the different categories of water damage.

Category one water is completely clean. This type of water usually comes from broken pipes.
Category two water, which is sometimes called grey water, is contaminated with minor microbes and bacteria. This type of water usually comes from broken appliances, such as washing machines or showers.

Category three water, which is sometimes called black water, contains serious contamination. This water comes from flooding, septic failure, and other major events.

A flood cut is usually only employed when category two or three water is involved. Most of the time, the water in a flood falls into the third category, which makes it incredibly dangerous.

What Is a Flood Cut?

A flood cut is essentially a line drawn on the walls 12 inches above the highest point the water ever reached. Everything below this line must be gutted from the wall to protect against contamination and mold growth. Category three water can cause serious health problems, which is why a flood cut is so important after flooding. It may be more expensive, but not having a flood cut done is putting yourself at risk to save a few bucks. You should always choose a restoration company that values the flood cut technique.

Drainage issues in your home.

10/16/2020 (Permalink)

clogged pipe Call us today---972-446-0383!

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Bent Tree  and Carrollton with your water needs. We will be there to clean up the mess those clogged drains made. 

Dealing with a Splotchy Ceiling.

10/16/2020 (Permalink)

The ceiling never really stood out until some tile discoloration caught your eye, and now you can’t stop noticing it. The likely culprit is water damage from any number of sources, and if left unrepaired, it could lead to tile mold. Here are a few things you should do to tackle the problem.

Understand How an Unsightly Stain Develops

The first step is knowing where to look. Water damage can happen because of the following:

• A pipe is leaking.
• An appliance such as a dishwasher or washing machine may be leaking.
• The HVAC system may have a problem causing moisture to drip and pool.
• Caulking or sealant has come loose in a shower pan or fixture on the floor above.
• Wear or damage on the roof has allowed moisture to come through.

Stop the Water

The next step in addressing that brown, yellow, or gray stain is to contact a plumber to ascertain the cause of the water that is pooling on the ceiling. The source of the leak should be identified and repaired before any cosmetic repair is done. In arid cities such as Dallas, TX, a coat of paint can make the stain seem to go away, but if the source of the water leakage is not identified, the stain will often return because the discoloration is likely being caused by the growth of mold.

Eliminate the Mold

Besides being an eyesore, an untreated ceiling tile could become a breeding ground for tile mold. Before this causes any more serious issues, an expert can diagnose and correct the severity of the problem. As molds thrive in the wet, dark area above the ceiling, untreated mold could lead to air-quality issues or very serious structural damage.

Generally, professional mold removers follow EPA guidelines. They assess the moldy area, inspect for hidden mold, clean and dry small areas of contamination, remove and replace severely damaged ceiling areas, investigate areas around the damaged zone such as air ducting and wallboard, and safely dispose of moldy, porous materials.

Tile discoloration and tile mold shouldn’t be taken lightly. Proper repair and replacement can prevent more serious problems in the future.

What happens if I have to close my business because of Water Damage?

10/13/2020 (Permalink)

Emergency Ready Plan Are you ready for any disaster that may strike?

SERVPRO can Counteract Commercial Water Damage in North Dallas With An Emergency Ready Plan (ERP)

Resolving the damage caused by a water loss to your Dallas business has both short and long-term considerations. A reputable water restoration firm typically has the trained technicians and up to date equipment to return your commercial property to preloss condition with relatively quick turnaround time. The lingering challenge of commercial water damage involves client and customer loyalty and confidence.

If you find it necessary to close down your business for just a few days to recover from the damages- prepare for a more profound shock. Statistics bear out that when businesses cease operations for even a short time to manage a disaster, up to 50 percent of them find the situation results in permanent closure. The answer when the crisis doubles down is to have a viable preparedness plan. 

SERVPRO offers commercial customers our Emergency Ready Plan and Profile (ERP) as a guide to developing a comprehensive disaster strategy. We visit your business to learn how your operations run as well as to get a clear idea of the layout of your physical plant. Storage, inventory, equipment, and the division of your space into retail and production areas are all considered.

We work with you on options to keep at least a portion of your operations running during recovery to meet the needs of your customers.

Our assessment is distilled into a concise digital document readily available 24 hours a day to the SERVPRO team answering your call for water damage assistance. As a clarification of your priorities during a disaster, we encourage you to use our mobile app to complete a custom profile that adds essential details to aid in our restoration efforts.

You can list vendors and contractors who helped you set up systems and equipment; those contacts help us make the best decisions as we address damages to those aspects. If you wish you can designate employees or other trusted individuals to act on your behalf, so restoration is not delayed if you are unavailable during a crisis.

Please reach out to SERVPRO of Carrollton today for a FREE consultation. 

Call us at 972-446-0383.

The Importance of Odor Removal When Preparing a Home to Receive Renters

10/12/2020 (Permalink)

Here to Help - SERVPRO information image Here to Help

Summary: SERVPRO of Carrollton advises investors on how to remove household odors and repair property damage to prepare a rental property to receive tenants.

As experts in odor removal and deodorization, the team at SERVPRO of Carrollton is trained to identify and eliminate offensive odors. The source of the odors can come from both inside and outside a structure. Mitigating strong odors requires special training, professional-grade cleaning solutions, and advanced equipment. Technicians are IICRC trained in the proper removal of odors. Masking and other shortcuts fail when the odor problem is serious or persistent.

Realtor.com, a national realty advisory company, offers real estate investors and private homeowners tips to prepare a property for rental. Property clean up, property damage restoration, and odor removal are crucial when preparing a property to receive tenants. Following these tips can help investors properly prepare a property to receive a renter.

Tip #1: Conduct a thorough home inspection.

Identify and repair major problems, which may include roof leaks, sagging or clogged gutters, driveway cracks, leaky faucets or pipes, electrical outlets, and burnt-out light bulbs. In addition, inspect floors to make sure they are structurally solid. Current and previous water damage may need the services of a water, fire, smoke, or sewage damage restoration professional. The inspection may turn up mold issues that need remediation. Taking care of these issues while the home is unoccupied can simplify the damage restoration process.

Tip #2: Make the home safe.

Replace worn locks and door hardware that might compromise security. Smoke detectors should be functioning properly. The kitchen and each floor of the home should be equipped with a fire extinguisher.

Tip #3: Inspect appliances and make sure they are clean and in good working order.

Appliances should be clean, safe, and in good operating order. Renting a home with appliances may mean the rent can be increased, but faulty appliances that require frequent repairs or maintenance can eat up this extra income.

Tip #4: Clean up and remove odors.

Potential tenants are turned off by a dirty, unsanitary, and odor-ridden rental property. Here is a checklist of what needs to be cleaned. Choose safe solutions appropriate for the surfaces and applications for which they will be used. The aim is to clean, sanitize, disinfect, and deodorize.

  • Wipe down walls, baseboards, and molding around doors and windows.
  • Clean windows, blinds, shades, drapes, and curtains.
  • Clean toilets, sinks, showers, bathtubs, including hardware.
  • Mop and disinfect floors in the kitchen, bathroom, and other rooms that do not have carpeting.
  • Vacuum, shampoo, disinfect, and deodorize the carpets to kill germs, remove stains, and eliminate odors.
  • Repaint walls with a neutral color to make the rooms seem cleaner and brighter. A primer coat may be needed to ensure that streaks, stains, and odors are thoroughly covered.

Be careful when dealing with serious and persistent odors.

More needs to be said about tobacco, smoke, soot, and pet odors. Removing tobacco odor requires removing nicotine that may coat every surface of the property. When wiping the surfaces, use a safe, strong cleaner approved for residential use. Properly ventilate the house to avoid ingesting the fumes, which can irritate the skin, eyes, nose, and mouth. Nicotine poisoning can occur if commercial-grade gloves are not worn. Painting the entire home with a stain and odor-blocking primer may be required to fully cover both stains and residual odor from the tobacco smoke.

Similar or even more stringent precautions may need to be taken when cleaning and deodorizing the rental property for smoke and soot problems. Soot is a toxic chemical substance that should not be ingested or come in contact with the skin, eyes, nose, or mouth. The general cleaning strategies described above should remedy slight to moderate pet odors. However, when the pet odors are serious and persistent, stronger measures may be needed to resolve the odor issues. The odor technicians at SERVPRO of Carrollton are specially trained and equipped to handle the toughest odors in a safe, fast, and efficient manner.

The property damage restoration specialists at SERVPRO of Carrollton, TX, have the training and equipment to identify and eliminate offensive odors. By using surface-penetrating odor removal products, technicians can neutralize an unpleasant odor thoroughly. The science of identifying and eliminating odors requires skill, knowledge, and advanced technology. Contact SERVPRO of Carrollton, TX, by phone at (972) 544-4049 or by email at office@SERVPRO10952.com.

We can help you take back control when water damage takes over!

10/6/2020 (Permalink)

contact us 7x24x365

According to the National Weather Service (NOAA), "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as: - Flash Flooding - River Flooding - Burn Scars/Debris Flows (caused by wildfires) - Ice/Debris Jams - Snowmelt - Dry Wash (caused by heavy rainfall in dry areas) - Dam Breaks/Levee Failure - Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you, SERVPRO of Carrollton and Bent Tree (Far North Dallas) can help. We can help you prepare ahead of time with an Emergency Ready Profile, or respond to any size disaster to begin cleanup and restoration to get you back into your home as soon as possible. We are ready to help make it "Like it never even happened."

Call today---972-446-0383!

Struck by Covid-19? Who you gonna call? SERVPRO of Carrollton!

10/5/2020 (Permalink)

SERVPRO logo with sticky note next to it #Heretohelp


This Halloween does not have to be any scarier with COVID. SERVPRO has the tools and skills needed to help you feel safe at home. By letting us come fog your home, we help you reach a higher level of cleanliness against COVID with our hospital-grade cleaning ingredients.

Halloween just got scarier

This Halloween just got more frightening! COVID is something none of us saw coming in 2020. Well, SERVPRO decided to fight back!

We are all keeping in mind social distancing but is hard when you must stay 6-feet apart from family, friends and loved ones. 2020 played a cruel “trick” this year with COVID. Luckily, SERVPRO has a little “treat” for you at home.

SERVPRO is qualified to COVID clean your offices and homes!


SERVPRO believes in being CSC (Certified: SERVPRO Cleaned). By becoming CSC at home, you go beyond normal cleaning and carpet cleaning. We understand you still go grocery shopping, go to work, or maybe hangout with a friend or two. When you go home, you should not have to worry what you bring back with you from the outside.

SERVPRO has 50 years of experience and expertise in being a higher standard of clean. We combine our skill with effectiveness and professionalism every step of the way.


When we first speak to you, we ask about your needs. We want to make sure all your concerns are met with compaction and knowledge.

SERVPRO wants to know what has happened and what you are most worried about so we can assign a program that is right for you.


As previously mentioned, SERVPRO has been around for 50 years. We take great pride in our expertise and make sure we get the job done right.

SERVPRO has trained experienced techs in biohazard cleaning and decontamination for porous and non-porous surfaces that would be in your home. We use ingredients that follow the CDC, EPA and NSF guidelines while being hospital-grade.

By utilizing these ingredients, we are safe to fog any home. We fog all home types whether is an apartment, condominium or house. Your home is important to you, so it is important to us.


Once having SERVPRO professionally cleans your home space, we call to see how you feel. We want to make sure you feel comfortable in your own space where you should be free to be you,


COVID has been tough on us all. There is no reason to make it any more difficult. SERVPRO is here for your home 24/7 like we always have been. We have the tools and disinfectant to make sure you are can breathe freely at home. You have enough to worry about, let us help make your home CSC.

For more information or any additional questions, call SERVPRO of Carrollton at (972)446-0383 or visit our site at https://www.SERVPROcarrolltontx.com

How Commercial Cleaning Preserves the Health of the Community

9/10/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Carrollton, TX, provides commercial deep cleaning services that ensure a safe, healthy environment.

SERVPRO is renowned as a leader in property damage restoration, but the company’s technicians are also commercial cleaning and property management experts. SERVPRO of Carrollton provides both property damage restoration and commercial cleaning services to Carrollton businesses.

Certified: SERVPRO Cleaned

Recent events in the United States and around the world highlight the importance of personal hygiene, disease prevention, and the preservation of community health. SERVPRO, with over fifty years of cleaning experience, grasps the importance of environmental health. More than standard janitorial cleaning practices are needed to protect homes and businesses.

Certified: SERVPRO Cleaned is the new defensive pathogen cleaning program offered by SERVPRO of Carrollton. This proactive viral pathogen cleaning strategy reflects the knowledge, experience, and cleaning technology gained from over fifty years of biochemical spill remediation and decontamination. The team members at SERVPRO of Carrollton are the trusted professionals to bring a higher standard of clean to homes, businesses, and the community.

How Certified: SERVPRO Cleaned Works

Step #1: Consult

Consult with the client to tailor a custom cleaning program based on the unique needs of the situation and the facility.

Step #2: Clean

Based on the custom-tailored plan, the SERVPRO of Carrollton team performs the expert deep clean utilizing their proprietary EPA-Approved Hospital-Grade cleaning solutions while adhering to the highest CDC cleaning and decontamination standards.

Step #3: Certify

Facilities that have undergone the SERVPRO cleaning protocol have a shield posted on their front window, representing their commitment to the comfort and security of customers, employees, and the community.

Building Services

Businesses can rely on the SERVPRO professional clean team to tackle the grime, odor, and moisture challenges that exceed the scope of the regular janitorial staff.  The best cleaning and deodorization products, coupled with the expertly trained professionals, deliver the deep cleaning services businesses must have.

Specialty Cleaning Services

SERVPRO of Carrollton provides cleaning services that range from cleaning restaurant hoods to removing biohazard contaminants. Specialized training and the industry-standard products are combined to restore a property and get it back in business.

Air Duct Cleaning and HVAC Inspection

If not inspected and cleaned regularly, ventilation systems contribute to poor indoor air quality. An inadequately maintained HVAC can circulate dust, pollen, odors, dirt, and other contaminants into the home or business environment. SERVPRO of Carrollton professionals routinely inspect HVAC systems and recommend the best way to address any indoor air quality issues. Servicing the HVAC unit restores peak energy efficiency, eliminates offensive odors, and reduces the potential for mold growth.

Other Residential and Commercial Cleaning

The cleaning professionals at SERVPRO are very thorough. Their general residential and commercial cleaning services include cleaning carpet and upholstery, drapes and blinds, ceilings, floors, and walls. They specialize in eliminating odors from the source.

Biohazard Cleanup and Restoration

Exposure to biological and chemical pollutants can pose serious health issues. Failure to properly remove such substances can create dangerous and unhealthy environments. SERVPRO of Carrollton is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, they transform unhealthy environments into clean, safe homes and offices.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be dangerously toxic and emotionally demanding. Specialized training and experience are essential to resolve biohazard issues.

SERVPRO of Carrolton provides cleanup and recovery services for a wide variety of biohazard situations, including sewage backups, crime scene residues, suicide/death accidents, homicide cleanups, blood cleanup, and accident cleanups. The SERVPRO technicians display genuine compassion, respect, and empathy when providing services in these challenging environments.

The wide breadth of the SERVPRO service menu also includes the cleanup of hoarding scenes, animal waste/remains, chemical spills, tear gas cleanup, and meth lab cleanup. The cleanup of biohazard scenarios requires the highest level of professional training in the techniques and technologies needed to restore a biohazard scene to a clean, safe, and healthy environment. When called upon, the team at SERVPRO of Carrollton puts their own health and lives on the line to serve Carrollton residences and businesses that need biohazard cleanup.

For more information about commercial cleaning services, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrolltontx.com/commercial-cleaning. Contact the office by phone at (972) 446-0383.

When H20 must go!

9/10/2020 (Permalink)

Ceiling Leak Ceiling wet from water leak.

Most insurance companies encourage residential and commercial properties to immediately call their restoration company to do professional and effective work when water damages occur.

Water damages occur when least expected and they are tricky because they can lead to more serious problems. Is important to contact a reliable restoration service to assess, extract water, and eliminate the damage as fast as possible.

Water Damage Scenario: Getting Ready for the Holidays

Fall is just around the corner and you are excited! Finally, pumpkin spiced lattes, apple cinnamon pies, warm dishes with family and a break from the humid Texas weather days are coming! The last thing that comes to mind is something wrong happening to your home or office.

All the sudden you realize a leak coming in from the ceiling! There was a leak in the roof, the upstairs toilet is overflowing, the HVAC has been leaking, or who knows what and you are standing in water where it is not supposed to be.

Water damages can come in from anywhere. It is not always a hole in the roof or a faucet that was left unattended. Finding the source of the problem is only part of the battle. Once the source is identified, the next step is to stop the water loss and check to see if the water is contaminated.

Understanding the Surroundings

Checking the damaged area is the next crucial step. Checking to see if the water is clear, grey, or black is important because it classifies the water loss category. After checking the water, you can assess the area to see the extent of the damage.

In addition, inspecting for safety concerns like electronics, gas supply, waterlogged appliances, sewage, or chemicals is important to note. These make the area highly hazardous and you should clear the area immediately if put into this situation.

To keep matters from getting worst, you must start the cleanup process immediately! Musty odors will start hours later after being affected and can indicate the start of growth (mold).

How SERVPRO of Carrollton can Help

Calling SERVPRO, we can help with the whole process. Our staff is trained on the identification of the source, water type, inspection of the damaged area(s) and identifying growth. Plus, we are experts in the extraction of water, treatments, disposal, wall and floor inspections and more.

We come equipped to help you out of any water situation, so you are not drowning in worry.

Our staff helps you from start to finish any season. Family owned, we take your call to assess your situation, go to inspect, work hard to keep you afloat, and offer our reconstruction services so your place looks "Like it never even happened."

We all take great pride in ensuring all our customers receive the best service possible. No job is too big or small for SERVPRO of Carrollton to handle.


Whether it is a water damage in the office or at home, it got to go! SERVPRO of Carrollton is here for any water damage restoration need.

It is much easier to have a professional damage restoration company look at the situation in the beginning of the loss so further damages can be minimized or eliminated.

For more information or any additional questions, call SERVPRO of Carrollton  at (972)446-0383 or visit our site at https://www.SERVPROcarrolltontx.com/.

Local Water Damage Restoration Company Explains Why Basements and Crawl Spaces Flood

8/4/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Carrollton, TX, explains why basement and crawl space flooding can occur and offers tips on how to cope with the stress and frustration of a major water damage incident.

Carrollton is a typical Texas community. The average temperature in August is almost ninety-six degrees, making it one of the hottest places anywhere in the state. The suburban community, located about 20 miles from Dallas, has an overall Comfort Index of 7.1. Carrollton is a great place to live, work, and raise a family.

In some ways, the greater Dallas area is above average when it comes to rainfall. July, August, and September, on average, see a few inches of rain per month. In 2015, an unusually wet year, almost 17 inches of rain fell in September, driving the annual total to 62.6 inches or nearly twice the annual average rainfall for the area. The greater Dallas-Fort Worth area can see spikes of up to five inches or more in one day. A meandering squall can settle over a community such as Carrollton and dump inches of rain in just a few hours. Life is best structured around the averages. Plans must account for the worst of times, such as this scenario illustrates.


During the 2015 spike in rainfall, the most annual rainfall in the area since 1899, roofs that had never leaked sprung leaks. Crawl spaces that had been dry since the houses had been constructed were now riddled with mold and mildew. Basements and crawl spaces that had never flooded turned into indoor swimming pools. Homeowners throughout the area were forced to take measures to mitigate the water damage.

The family had lived in their home for 32 years, raised their children there, and now entertained grandkids in the backyard playground and in the spacious basement on rainy or cold days. The intense rains of 2015, over sixty inches, revealed leaks in the roof and basement. The roof needed replacing anyway. The basement was a much larger ordeal involving a French drain, a sump pump, and some interior work in the basement. Mike and Barbara weathered the disruptive renovations well but were glad when the construction finally concluded. In September of 2018, it rained a whopping 12.7 inches, followed in October with 15.7 inches. To their amazement, the new roof and repaired basement were leak-free. The couple thought that any home that could withstand that deluge could withstand anything nature could bring its way.

One afternoon, a thunderstorm rolled over the neighborhood and stalled, dropping endless buckets of water on the community. Thousands of homeowners and businesses were without power for several hours. Mike and Barbara thought nothing of it and prepared for the cookout that evening. Their gas grill trumped the electrical outage. When the grandkids arrived, they descended into the basement for fun and games until supper was ready. A shriek from the basement caught the adults off guard.

“We love the pond in the basement!” chirped the grandkids. Mike was not so happy. Water in the basement can pose an electrical hazard that can cause serious injury or worse. Thankfully, in 2015, he had his electrician install GFCI receptacles throughout the basement.

The 1500 square foot basement contained a foot or more of water, or more than 11,000 gallons. The basement had to be pumped of its murky contents, dried, dehumidified, and eventually treated for mold and mildew. The carpet, hardwood flooring, furniture, baseboards, and walls needed immediate attention. Believing that the basement was waterproof, the couple had stored furniture, keepsakes, and heirlooms in the basement. The unexpected flood was a disaster too large for any homeowner to manage alone. Mike turned to the water damage restoration professionals who had assisted the family years earlier. The team was onsite within the hour. An inspection and assessment turned up no water sources from inside the basement. The water came from outside the basement foundation.

Mike responded to the assessment with astonishment. He asked, “How could the water be from outside the basement? It recently rained 27 inches in two months, and the basement was dry as a bone!” The answer was simple — during the power outage, the electric sump pump was not functioning. The basement flooded. Now, it was time to clean up the mess, restore the damaged areas, and pursue alternate strategies to prevent any more basement floods.

The takeaway from the case study of the flooded basement: Do not panic

Water damage is understandably stressful, especially if the water damages furniture, soaks family heirlooms, destroys expensive inventory, or requires the property to be evacuated. The highly trained, experienced professionals at SERVPRO of Carrollton respond to water damage emergencies every day. The team is onsite within an hour, ready to begin the restoration process. Knowing that competent, caring technicians are hard at work eases the stress and anxiety the homeowner may feel. Skilled restoration technicians do a thorough job in a timely fashion, so people do not have to worry.

Each crisis is unique and carries its own safety hazards. Immediate response from a water damage specialist is crucial since much of the damage occurs in the first few hours of the incident. Having a trained professional with the best equipment on the scene as soon as possible is always a best-case scenario in a worst-case situation.

For more information about water damage restoration services in Carrollton, Texas, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrolltontx.com. Contact the office by phone at (972) 446-0383.

What is the Mold Mitigation Process?

7/23/2020 (Permalink)

mold Here to Help!

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Emergency Contact

The mold cleanup and restoration process begins when you call our team at 972-446-0383.  Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

Our Professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

We use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Our specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO  Professionals use anti-fungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO mold technicians clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

A water heater has leaked in my office!

7/15/2020 (Permalink)

first call Here to Help!

Is Water Damage an Emergency?

If you’re facing water damage, you’re probably wondering what to do and who to call. It’s important to remember that all water damage is severe – even if it seems minimal.

To prevent mold, mildew, and further harm to your property, you need to begin the cleanup process immediately. Unless you clean the water up and stop the source of the leak within 24-48 hours, you could find yourself facing structural issues and mold growth.

While you don’t need to call 911 for most cases of water damage, you should contact a local restoration company as quickly as possible.

Water damage situations can be dangerous, especially after floods or natural disasters.  Be aware of hazards like electricity and gas supply, waterlogged appliances, and standing water contaminated with gasoline, sewage, or chemicals.

Our team at SERVPRO of Carrollton is highly trained and ready to help 7x24x365 days a year.  You can reach us at 972-446-0383.

What to do when you lose power during a storm.

7/8/2020 (Permalink)

storm Here to Help!

When unexpected weather strikes and causes it is important for everyone to be prepared for a power outage that may last for several hours or days after a heavy storm. The National Public Service campaign, Ready Campaign, has shared the following tips regarding power outage:

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, casa, and first aid supplies.
  • Make sure you have alternative charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery-powered devices.
  • Know where the manual release lever of your electric garage door is located and know how to operate it.
  • Learn about the emergency plans that have been established in your community.

During a Power Outage:

  • Avoid using candles which can cause fires. Only use a flashlight for emergency lighting.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for about four hours. A full freezer will keep the temperature for about 48 hours.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors.
  • Only use generators away from your home, and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system. Consult an electrician or engineer before purchasing and installing a generator.

After a Power Outage:

  • Throw away any food that has been exposed to temperatures of 40*F (4*C) for two hours or more. When in doubt, throw it away.
  • If food in the freezer is colder than 40*F and has ice crystals on it, you can refreeze it.
  • Contact your doctor if you’re concerned about medication having spoiled.
  • Store at least a three-day supply of non-perishable food. 
  • Choose foods your family will eat.
  • Remember any special dietary needs.
  • Avoid foods that will make you thirsty.

Carrollton Property Damage Restoration Company Promotes Fireworks Safety

6/30/2020 (Permalink)