SERVPRO of Carrollton 1-4-8

12/27/2019 (Permalink)

SERVPRO is your only local restoration company that follows the “1-4-8” rule of thumb.

 Every SERVPRO franchise is required to fulfill these guidelines:

1: One Hour: We guarantee that our customers will be contacted within one hour of their initial loss. When it comes to a water or fire damage, we know time is of the essence, and the faster our response time is, the less damage you are likely to encounter.

Here at SERVPRO of Carrollton, our response time is usually much faster than our one-hour promise.

4: Four Hours: If you decide you need our immediate assistance, we promise to be on-site and ready at your location within 4 hours to start the mitigation process. Again, we are usually on-site much quicker than our 4- hour promise, which our local competitors do not offer. We take pride in going the extra mile to provide excellent customer service.

8: Eight Hours: Within 8 hours, we promise to provide you and your insurance carrier or adjuster a scope of the damage along with a plan of action regarding your mitigation needs. We understand how keeping up communication is key for our customers’ peace of mind throughout the mitigation process.

At SERVPRO of Carrollton we guarantee to always follow Corporate’s 1-4-8 response time guidelines and strive to assist our customers even faster whenever possible.

If you have water or fire damage, don’t hesitate to call SERVPRO of Carrollton at 972-446-0383.

 We are always happy to help our customers feel “Like it never even happened.”