How to Choose the Right Company for Your Storm Damage Restoration

12/14/2020 (Permalink)

Blog Summary: Planning out how to rebuild after an emergency can be difficult. That is why SERVPRO of Carrollton explains what to look for in a restoration company to make the right choice.

After your property suffers from bearing the brunt of a destructive storm, getting everything back to normal is often your top priority. To help you find the right water restoration companies offering repairs that will last, SERVPRO of Carrollton, Texas, has a list of the best questions that you can ask to find the most suitable building restoration service to fix your residential or commercial water damage issue.

Inquire About Insurance and Certifications

The very first things you should ask about are insurance and certifications. Water removal and structural restoration after a storm can be dangerous work, so worker’s compensation and general liability insurance are important to avoid being liable for any accidents that take place on the clock.

Registration with the state and certification from the Institute of Inspection Cleaning and Restoration Certification are also hallmarks of a trustworthy water removal company. High standards and modern procedures can make a great difference in service quality, and these traits, along with membership in industry associations, are often good signs of professionalism.

Research Their Experience and Customer Service

Before finalizing a contract for flood cleanup, you should determine the experience level of the company. They may be relatively inexperienced general contractors who work with water damage and removal infrequently at best. Ask about experience with cases similar to your own and how often they have been involved in restoration projects. After a storm, you will need a variety of services including extraction, damage repair, mold extermination, and carpet cleaning to bring your home back to a livable state. You should also ask if they are based locally so they can continue to provide the services you may need later on.

Online reviews, referrals, and other information from previous customers can help you choose the best company for you as well. You can find patterns of red flags such as broken deadlines or substandard work, and the company’s handling of poor reviews can give you an idea of how your own concerns could be handled.

Ask About Specific Services

On the opposite end of the spectrum from contractors that are too generalized, you should ask the company about all of the services they provide in storm damage restoration. Obviously, it would be best to avoid specialized services such as fire restoration companies for structural damage caused by a storm. Additionally, if you pay for the services of a water restoration company that only handles water cleanup, you may end up needing to contact mold remediation companies in the future to handle mold removal and improper humidity.

Avoid unclear services or promises of service to get the best restoration work on your home. Ask for a written guarantee of what work will be required and what will be covered, as well as for how long. Damage like an infestation of mold or mildew may not be immediately noticeable, so having a contract with a warranty in place for a few months after the fact is a good idea.

Finding out whether a company provides 24/7 support can also be important for your safety and comfort. Quick service can let you go back to your property more quickly and can also prevent further damages caused by stagnant water or damaged structures.

SERVPRO’s local franchise in Carrollton, TX, can provide you with emergency services to the 75006 area when you need them. Whether you need fire damage restoration service, flood cleanup, or air duct cleaning service, you can contact the restoration teams at SERVPRO to immediately help you protect your property from further damages.