Recent Water Damage Posts

The Impact of Water Damage Restoration Services on the Carrollton Economy

4/26/2023 (Permalink)

Blog Summary: SERVPRO of Carrollton is committed to helping the community recover from water damage and return to normal as quickly as possible, and is proud to be a part of the Carrollton economy.

Carrollton, TX – SERVPRO of Carrollton, a leading water damage restoration service provider in the area, is helping to strengthen the economy of Carrollton, TX. This is being done through their comprehensive services, which help to reduce the financial and emotional impact of water damage.

SERVPRO of Carrollton is dedicated to providing fast and effective water damage restoration services to the Carrollton community. Their team of highly trained professionals is available 24/7, 365 days a year, to provide prompt and efficient service. Their services include water extraction, structural drying, mold removal and remediation, fire and smoke damage restoration, and more.

The financial impact of water damage on a local business

Water damage can have a serious financial impact on businesses. In addition to the direct costs of repairs and replacements, there can be indirect costs such as lost business due to disruption of operations, increased insurance premiums, and legal liabilities. Businesses may also be subject to fines and penalties if they fail to comply with regulations. Furthermore, water damage can lead to mold growth, which can cause further damage to the property and pose health issues for employees and customers. It is important for businesses to take preventive measures to reduce the risk of water damage, such as installing proper drainage systems, performing regular maintenance, and having a water damage restoration plan in place.

The financial impact of water damage on homeowners in Far North Dallas, TX

Water damage can also have a significant financial impact on homeowners. Homeowners may be responsible for the costs of repairing and replacing damaged property, as well as any costs associated with restoring the home to its preloss condition. Homeowners may also have to pay for additional expenses such as moving costs and increased insurance premiums. Furthermore, water damage can lead to mold growth, which can cause further damage to the property and pose health issues for family members. Homeowners should take preventive measures to reduce the risk of water damage.

SERVPRO of Carrollton is committed to helping local businesses and homeowners recover from water damage and restore their properties to preloss condition. Their services can help save businesses and homeowners thousands of dollars in repair and replacement costs. In addition, the business helps to create local jobs by hiring skilled professionals and purchasing supplies from local businesses.

The team at SERVPRO of Carrollton understands the importance of timely service in water damage restoration. They use advanced techniques and state-of-the-art equipment to quickly and efficiently identify and address the source of the water damage, helping to minimize the financial and emotional burden of the damage.

Water damage can have a devastating impact on a business or home. In addition to the financial losses, there can be emotional distress and disruption to daily life. SERVPRO of Carrollton is committed to helping the Carrollton community recover from water damage and return to normal as quickly as possible.

SERVPRO of Carrollton is proud to be a part of the Carrollton economy. Through their services and commitment to helping the community, they are helping to strengthen the local economy and create a brighter future for everyone in the area.

For more information about SERVPRO of Carrollton, please visit You can also contact them by phone at (972) 446-0383 or by email at

About SERVPRO of Carrollton

SERVPRO of Carrollton is a leading water damage restoration service provider in the Far North Dallas, TX area. They offer comprehensive services to help reduce the financial and emotional impact of water damage, including water extraction, structural drying, mold removal and remediation, fire and smoke damage restoration, and more. Their team of highly trained professionals is available 24/7, 365 days a year, to provide prompt and efficient service. For more information, please visit

What is the difference between Water Mitigation and Water Restoration?

4/7/2023 (Permalink)

Has water damage struck your home or office without notice? Devastating water damage can be due to a leaking pipe, burst plumbing, leaking dishwasher, or severe thunderstorm.

The water damage could destroy personal items and even the entire building structure. Due to such events, you may need the services of a professional company that has expertise in water mitigation and water damage restoration.

Water Mitigation vs. Water Restoration

Water mitigation describes services to prevent water from doing further damage. To mitigate the effects of water damage, a team of professionals will get your belongings and property out of harm’s way. On the other hand, water restoration repairs and restores the damage that water has already caused.

What is Water Damage Mitigation?

Water mitigation is the immediate response during a severe water event. Water mitigation aims to reduce the extent of damage due to water by protecting items, removing them, or removing affected structures. Water mitigation is the first step before water restoration. 

Water mitigation always begins with addressing the cause of the water leakage. Then, professionals assess the extent of the damage. The last step involves implementing a plan of action to mitigate the scope of the water damage. 

The mitigation process includes the following tasks:

  • Removing damaged materials and furniture, including flooring and drywall.
  • Cleaning and disinfecting salvageable materials.
  • Ensuring the home’s structure is stable.
  • Water extraction and drying out the property with commercial-grade equipment.
  • Putting boards or tarps on windows to protect the integrity of the building, 

These services ensure the water disaster does not lead to further property damage. Mitigation services do not involve repairing or restoration. Therefore, this service is only a temporary solution.

What is Water Damage Restoration?

Water damage restoration involves rebuilding and reconstructing the affected property to restore it to an inhabitable condition. The restoration process always begins after mitigation is completed. Typically, a water damage mitigation company also carries out restoration. 

Trained water damage restoration professionals will implement a plan to restore a home or property to pre-flood condition. The extent of the water damage will determine the restoration process. Typical water restoration service involves the following:

  • Replacing damaged flooring and walls.
  • Removing mold and disinfecting surfaces.
  • Repairing the damaged roof and any structure. 
  • Thorough testing to confirm that moisture and humidity issues are resolved.

The primary purpose of water damage restoration is to get your home back to its former glory. The effectiveness of water damage restoration depends significantly on an adequate water damage mitigation service. 

Has a severe water event damaged your home?

Call SERVPRO of Far North Dallas today — your local Dallas water damage restoration team of experts at (972) 446-0383.

We have many years of experience in providing water mitigation and restoration services. You can trust us to deliver the best customer service in the Dallas area.

How to Minimize Damage to your Home after a Pipe Leaks.

3/28/2023 (Permalink)

Nobody plans to have a flood in their home, so they seldom learn about what should be done if their home becomes flooded. Knowing some crucial steps to take after water damage occurs can keep additional damage to a minimum. If your home experiences a significant water issue such as a burst pipe, the first step most homeowners take is to do whatever is needed to stop the water. Here are a few more tips to minimize damage to your home after a flood.

Move any items that can be affected by water

If there are rugs or carpets in the flooded area that you can pick up, remove them immediately. Take them outside and drape them over something sturdy to let the water drain out and the item air out to prevent any mildew.

Water can do a significant amount of damage in a short amount of time, especially to items that have a color of any kind. Shoes, bags, area rugs, pet gear, books, or magazines, should all be moved. Most items won't suffer significantly from water damage if handled quickly. If any items that are perishable in nature are saturated with water, simply dispose of the item to prevent the risk of contamination. This includes kids’ toys, food, chew toys, pet food, or anything that is quickly impacted by water.

Remove as much water as you can up until SERVPRO arrives

Once the floor is clear of at-risk items, you can focus on sopping up as much standing water as possible until help arrives. Towels or a mop may be enough to get the mess under control, or you may want to use a shop vacuum if you have one that accommodates water.

While the SERVPRO water remediation team will be able to help with water cleanup, the sooner you can remove standing water, the better, until professionals arrive with equipment designed to extract all water completely.

Prop up furniture and other larger unmovable items

Some larger items affected by water may not be able to get moved out of the water-impacted area by the homeowner because of size or weight. If that is the case, there are still steps you can take to minimize the damage until help arrives. Use aluminum foil or small wooded blocks to raise furniture off wet floors, especially carpeted ones, to minimize damage.

Doing this protects your furniture from prolonged water exposure and possibly reduces the risk of discoloration of carpeting or transfer of furniture coloring onto your carpet. Whatever you can do to get larger pieces as much out of standing water as possible will help. Wipe down any wood furnishing that has become damp to potentially minimize warping.

Water damage in a home is always unexpected. Act quickly to stop the water source, then contact SERVPRO of Far North Dallas and Carrollton at 972-446-0383 for water remediation.

We are available 24/7 to help with any water emergency you may have and will respond quickly to your call.

What Steps Should I Take After Water Damage Occurs?

3/16/2023 (Permalink)

Water Damage Checklist (What you Should Do Immediately).

Water damage is one of the most frustrating and damaging events that can happen in your home. Water damage can result from a variety of different situations, like a leaking pipe from a second floor washing machine, broken appliance or a sewer backup. Each situation is a little different and can come with different clean up procedures. No matter what caused the water damage, there are some routine procedures that you must follow until a professional can assess the situation. Here is the ultimate water damage checklist to help you care for the short term and long term integrity of your home.

#1) Find the Source

The first thing you need to do immediately after you see standing water in any area of your house is to find the source of the water. To prevent further damage to your house and belongings, you should stop the water immediately. This may mean turning off all the water to your home or calling a professional right away. Stopping additional water entering your home is always the first step.

#2) Take Care of Your Home

To prevent further damage to your home, you need to take preventative steps to your house and your belongings. You should turn off the power in your home because if water gets into the outlets or reaches exposed wires, it could turn your home into a catastrophe. In addition, you will want to take all of your valuables to an area of the home that was not exposed to water or to a friend or family's house until your home is restored.

#3) Call Your Insurance Company

Once you have the situation under control and your home is no longer in immediate danger, you should contact your insurance company. Get the quote started so that you have an idea of what will and will not be covered. Ask them for companies that they may have contracts with to help you in your process. Be sure to take pictures of everything so that there is no question later about what was damaged or not.

#4) Start Repairing Water Damage

Water in the home can cause some of the most severe damage possible. Start the repairs as soon you can to prevent mold and structural damage to the home. You should contact a water damage restoration company to help you clean and repair your home properly. Professional companies have the experience necessary to fix the water damage issue and look for mold and other hazardous issues.

#5) Dry Your Home

You need to start drying out your home as soon as possible. This means removing water and using fans to get rid of the humidity present in the home. You can use a variety of different equipment like a wet-vac or dehumidifiers to help. You should let the fans run for a few days to remove all humidity and help get your home back to normal. 

#6) Look for Mold

Mold only takes about 24 hours to grow. If your home is not dried out and repaired in this amount of time, you are risking exposure to mold. You should thoroughly inspect your house for mold in the carpets, walls, drywall, flooring and more. You should contact a professional mold remediation company to look for mold and help you remove mold, if you do see it.

The Professionals at SERVPRO in Far North Dallas and Carrollton are always here to help.  We respond to emergencies 7 days a week and 365 days a year, 24 hours a day.

Call 972-446-0383 if you need assistance!

Pests: A potential cause of property damage and water damage that should not be overlooked

3/9/2023 (Permalink)

Blog Summary: SERVPRO of Carrollton exposes how pests can cause structural damage and water damage in the home.

SERVPRO® of Carrollton provides water removal and water damage restoration services when pests cause structural damage and water damage in the home. A home is often the largest single purchase most people will make in their lifetime. Taking care of this investment is vitally important. Proper maintenance, upgrades to keep the décor current, and replacing worn-out appliances are several ways to protect and even increase the value of this significant financial investment.

Hebron, TX, homeowners need to identify any factors that can compromise, degrade, or damage the home's structural integrity. When uninvited insects or other pests invade the house, the first concern is the health of the people in the home. These uninvited “guests” can also cause significant structural damage to any location in the house with an infestation or an intrusion. A full-blown pest infestation and the occasional pest “visitation” require immediate attention before the home's health and structural integrity are compromised. A call to a trusted pest control company can resolve most issues. If structural damage is inflicted on the house, the cleanup and repairs can cost thousands of dollars. A heightened awareness is the first step to preventing pests and the damage they can do to a home. Listed below are some of the most common areas of the house where pests cause damage.

Foundation damage

The structural integrity of a building rests upon its foundation. Any compromise of the foundation affects the entire structure. Warping, bowing, and shifting in the walls, floors, ceiling, and roof may be symptoms of foundation issues stemming from pest damage. Termites can weaken or destroy structural beams, and burrowing pests can undermine the ability of a piling to sustain the weight of a load-bearing wall. If a pest incursion allows water to flow under the home, portions of the foundation and supporting piers can settle or sink, putting the house under stress. Though the pests do not directly cause damage, their activities result in damage. At least once or twice a year, the homeowner should inspect the perimeter of the home and crawl space for evidence of termites, burrowing, unexplained moisture, settling, and cracks in the foundation. Foundation issues, when diagnosed early, can be remedied quickly. Delays and neglect allow the problem to grow and may impact the willingness of the insurance company to pay for remedies and repairs.

Hardwood floor damage

Any wood products found in the home are susceptible to damage from pests such as termites, carpenter ants, and beetles. Termites and carpenter ants are common culprits. Some of the wood-boring beetles common to Texas are:

  • flat-headed borers
  • bark beetles
  • the old house borer
  • wharf borers

Look for small bore holes in hardwood flooring and structural timers. Adult beetles also produce a powdery residue called frass when they bore into wood. Annual inspections and spot inspections when evidence indicates an outbreak will help avoid structural damage from these pests.

Roof damage

Damage to the roof often results in water damage to the home. High winds can damage shingles and underlayment, resulting in a roof leak. If a limb or tree falls on the roof during a severe thunderstorm, the attic can be flooded. Ceilings and walls beneath the damaged area may warp or buckle. If the water intrusion is severe, flooring can be ruined. The water will eventually make its way into the crawl space, where wood rot and mold infestation can occur.

High winds, heavy rainfall, limb and tree damage, and clogged gutters are common causes of water damage in the home. However, something as small as a squirrel, chipmunk, raccoon, skunk, or bird can also damage the roof, allowing for a water intrusion. Mice, bees, and termites, though they are tiny, can cause significant problems when their activities result in a roof leak and water damage. Some rodents will directly chew through water pipes, causing a water leak and water damage. Leaks in the roof can cause mold, mildew, and wood rot. Excessive water and moisture in the attic could cause wiring, outlets, and electrical components to arc and catch fire. Water damage from extinguishing the flames could easily exceed the expense of fire damage in repair costs.

What to do when water damage occurs

When water damage occurs, the team of water damage restoration professionals at SERVPRO of Carrollton responds in about an hour with the latest equipment, cutting-edge moisture-detecting technology, advanced cleaning techniques, and EPA-approved products. The team at SERVPRO of Carrollton can handle the insurance claims process from beginning to end.

For more information about Hebron, TX, water removal services, contact SERVPRO of Carrollton by email at The office can also be reached by phone at (972) 446-0383.

How to evaluate a kennel when boarding pets after a water damage disaster

2/17/2023 (Permalink)

Blog Summary: SERVPRO of Carrollton looks at the benefits of putting the family dog and other pets in a kennel or other pet care facility during the water damage restoration process.

SERVPRO of Carrollton specializes in fire damage, smoke and soot damage, and water damage restoration. Other cleanup and restoration services include storm and flood damage, mold remediation, biohazard cleanup, and crime scene cleanup. The SERVPRO team can manage the entire project from beginning to end, including project management for the repair and restoration of major damage to the structure. The insurance claims process does not have to be a hassle for the homeowner since the SERVPRO staff can handle the complicated process from beginning to end. Using industry-standard estimating software such as Xactimate ensures that the job starts on the right foot with a detailed estimate accompanied by images and video documentation.

A property damage disaster of any kind is intrusive, disruptive, stressful, costly, and sometimes fraught with sadness and grief over the loss of a home, family heirlooms, family photographs, important legal documents, artwork, or collectibles. When property damage is extensive, the occupants may determine to leave the residence for several days during the initial phase of the cleanup. Sometimes the insurance company will cover these living expenses. However, the homeowner should not make any assumptions about reimbursement for food, lodging, clothing, and toiletries without first consulting with the insurance company. If house pets need to be boarded off the premises, the expenses may or may not be covered by the homeowners' policy. Again, check with an agent about insurance coverage.

Reasons to remove pets from home during the restoration process

Pets, especially cats and dogs, experience the sights, sounds, smells, physical discomfort, anxiety, and emotional distress associated with disaster in much the same way as humans do. In fact, dogs can be easily overwhelmed by the sensory and emotional overload of a property damage disaster. Pet owners should take into consideration the following information when trying to decide whether to remove the family dog from the premises:

  1. Dogs can smell from 1,000 to 10,000 times better than humans. The acrid, toxic smells of a fire damage disaster can be overwhelming for a dog.
  2. Dogs can hear sounds such as sirens, horns, engines, machinery, blasts, and shouts four times further away than humans. Dogs can also hear almost twice as many frequencies as humans. The sounds of equipment are loud by human standards. The roar of a wet/dry vacuum, the hum from commercial dehumidifiers, and the sounds of hammering, sawing, and drilling can be painful for a dog’s sensitive ears.
  3. Dogs (1,700 tastebuds) have much less discriminating taste than humans (9,000 tastebuds). Dogs hate the taste and smell of citrus (oranges and lemons), a fragrance found in many common household cleaners.
  4. Dogs feel empathy for their humans, who are both stressed and distressed over the property damage disaster. These internalized canine emotions can leave the beloved pet depressed and confused.

From the vantage point of the dog, the best course of action is to take the pet to a trusted kennel until the hustle and bustle of the cleanup and restoration crew has settled down.

Evaluating a kennel for the family pets

If the family has a trusted and reliable kennel, it will be easy to relocate the family pet to a kennel after a water damage disaster or other property damage disaster occurs. Below are some vital points to consider when qualifying for suitable pet accommodations.

#1. To locate a short list of tried and proven kennels, ask local veterinarians, groomers, friends with dogs, neighbors, and family members.

#2. If possible, conduct a walk-through at the kennel. Take the dog along to observe its reaction and how the staff interacts with the new arrival.

#3. Check references and read plenty of online reviews. Is the business a member of a professional organization related to kenneling dogs?

#4. Living spaces should be clean, chemical-free, climate-controlled, and secure.

#5. Ask about immunization requirements. (e.g., Bordetella shot, current rabies, distemper, hepatitis, parvovirus, and parainfluenza)

#6. Are dogs also screened for ticks and fleas?

#7. Do the caretakers interact well with all the dogs? Do pet care providers have certifications?

#8. Is the exercise time adequate, well-managed, and active?

#9. Are bathroom breaks adequate?

#10. Does the facility have a well-defined protocol if a pet needs emergency medical attention?

#11. Is staffing adequate 24-7?

#12. What is the emergency evacuation plan?

#13. What payment methods are available? How do rates compare to other kennels in the area? What services are promised with this level of care? When do clients pay? Is there an additional fee for a late pickup? What is the cancellation policy?

#14. Know what items the pet owner is required to provide.

The American Kennel Club offers the following tip to make the return home calm, relaxed, and uneventful: “When you pick up your dog from the boarding kennel or dog watcher’s home, don’t feed or give them water for at least four hours after returning home. They will likely be excited, which can trigger food gulping, vomiting, and diarrhea. If they seem thirsty, provide a few ice cubes rather than water. Then, let your dog calm down and rest.”

For more information about water damage restoration services in Far North Dallas, contact SERVPRO of Carrollton by calling (972) 446-0383 or by emailing

How commercial insurance helps small businesses recover from fire damage and secondary water damage

1/18/2023 (Permalink)

Blog Summary: When a fire and water damage disaster occurs at a small business, having the correct insurance coverage, as well as choosing the right restoration company, is a key part of the recovery process.

The fire damage restoration and water removal professionals at SERVPRO® of Carrollton explain how adequate insurance coverage can enable a small business to recover from a fire damage disaster. The team also provides small businesses with end-to-end management of the insurance claims process, allowing the business owner to focus on recovering from the fire damage disaster rather than the insurance claims process.

Fire damage is among small businesses' most frequent and costly insurance claims. In conjunction with a comprehensive plan to reduce the risk of fire hazards in the workplace, adequate commercial property insurance coverage is essential for a small business's financial and physical well-being.

A fire damage disaster at a small business involves a multitude of consequences. The business's physical property is damaged by fire, smoke, and soot. Water damage from the fire sprinkler system or the fire department may be greater than the damage from the actual fire. The property of customers or other third parties may be damaged in the fire, and the small business is likely liable for this damage. The disruption to normal operations also interrupts the revenue cycle. The following insurance policies provide a shield to protect a small business against the negative impact of a fire risk.

#1. Commercial property insurance

Commercial property insurance is the foundation of a sound strategy to protect against fire risk. This policy covers any buildings owned by the business and the contents on the premises. Office equipment, furniture, manufacturing and processing equipment, tools, raw materials, and inventory fall under the umbrella of this policy. This basic policy is usually affordable. Reimbursement options may lead to a reduction in premiums. Reimbursement for replacement costs is greater than reimbursement for actual cash value, and the premiums reflect this difference.

#2. General liability insurance

A general liability policy covers third-party injury or property damage. This policy would take care of the damages if a customer's property were damaged or destroyed in the fire. Personal bodily Injury or trauma to vendors, customers, or other third parties injured in the fire would be covered. General liability insurance also covers defamation lawsuits.

#3. Business owner’s policy 

A Business Owner’s Policy (BOP) combines commercial property insurance and general liability insurance in one policy, netting a premium discount for the business owner. A scenario in which a BOP would come in handy might be when a machine shop is struck by fire, which destroys a piece of equipment or part. A BOP would reimburse for the loss of the part or piece of equipment.

#4. Business interruption insurance

Business interruption insurance protects the income of a business should normal business operations be disrupted by fire or a natural disaster. This policy is usually added as a rider to the commercial property policy or the BOP. Business income, debt service, relocation expenses, rent, and salaries would be covered by this policy.

#5. Commercial auto insurance

Commercial auto insurance is required for company-owned vehicles. This policy would cover injuries and property damage resulting from an accident.

Comprehensive coverage typically reimburses for damage to vehicles from fire, vandalism, burglaries, or water damage. This coverage is essential where the risks of natural disasters and wildfires are elevated. Seek advice from an insurance provider to determine if there are any restrictions or exclusions in the policy based on the location of the business.

Fire damage cleanup and restoration

The importance of a sound insurance strategy that limits exposure to fire risk hazards cannot be overemphasized. A business needs to recover financially from the interruption of production or services. The longer the business is out of business, the greater the likelihood it will never resume normal business operations. Cleanup and restoration of the damaged areas are vital. Rapid response and a quick cleanup and restoration process from a reputable damage restoration company get products and services flowing again. By pre-qualifying a property damage restoration company, the business owner or property manager makes only one call to enlist the services of a proven, trusted service provider who can scale to any size disaster. Hours or days lost finding and vetting a restoration team needlessly add layers of expense that could have been avoided.

A call to SERVPRO of Carrollton has a crew on the scene in about an hour, 24/7, 365 days a year, including holidays. A trained technician inspects and assesses the damage. A detailed estimate with images and video is presented to the customer. This estimate will prove indispensable during the insurance claims process. Very likely, SERVPRO of Carrollton has already worked with the business’s insurance company. The ability to scale through other SERVPRO franchises fast-tracks the cleanup and restoration process. Delays are costly for a small business sidelined by a fire damage disaster. Pre-qualification is streamlined. SERVPRO of Carrollton also assists businesses with emergency-ready plans for any size or type of disaster.

For more information about Valley Ranch, Irving, TX, water removal services, call SERVPRO of Carrollton at (972) 446-0383 or email

Business interruption insurance: Protecting hotel profits from being sunk by a water damage disaster

12/22/2022 (Permalink)

Blog Summary: SERVPRO® of Carrollton helps hotels prepare for water damage and lost revenue during the holiday season.

SERVPRO of Carrollton is available 365 days a year, including during the holidays, to provide water damage restoration services that help hotels and other businesses recover from a property damage disaster and return to normal business operations. A swift and efficient restoration process can reduce the loss of revenue during closure due to the effects of the disaster or the disruption from the cleanup and restoration process.

The likelihood that a hotel will experience a water damage disaster during the holidays is high due to the seasonally high occupancy rates, the number of rooms, and the water sources in each room (toilets, showers, and one or more faucets per room). Some hotels are located in areas prone to severe weather threats, such as hurricanes, tropical storms, tornadoes, and heavy thunderstorms.

The hotel owner or manager must know what information and reports are needed and required by the insurance company to determine lost revenue after a disaster. Fact-based lost revenue projections help move the assessment and rebuild process forward without unnecessary delays.

Many businesses, including hotels, have business interruption insurance. Also known as business income insurance, this insurance reimburses a business for lost revenue caused by a property damage disaster. The revenue interruption may result from the disaster's effects or the cleanup and restoration process. The policy coverage must be high enough to accomplish its intended purpose: to make the business whole after the disaster. This topic is a matter for immediate discussion with the insurance agent handling the policy.

The hotel will need proper revenue reports to make a meaningful and accurate revenue projection for the insurance company. These reports include:

  • Profit and loss statements
  • Revenue records showing historical performance
  • Business forecasts
  • “Booked” reservations
  • Other miscellaneous industry reports that will assist in calculating an accurate projection of anticipated revenue that was forfeited due to the disaster

These reports and the formulation of accurate profit losses are complicated.

A simple key to success: A swift response and rapid recovery

When a hotel suffers a water damage disaster disrupting the provision of services and an interruption in the business revenue cycle, the most crucial goal is to get the business up and running as soon as possible. The best way to end the disruption is to secure the services of a property damage restoration company specializing in commercial water damage restoration. Here are some key features that hotel owners and managers need to look for when seeking the services of a commercial property damage cleanup and restoration company.

  1. The restoration company emphasizes a pre-qualification strategy that encourages businesses such as hotels to establish a relationship before a water damage disaster or other property damage disaster occurs. This pre-qualification process includes the following elements:
  • Collecting basic contact information about the business, including key personnel who would be involved in dealing with a property damage restoration company in the event of a disaster.
  • Gathering information about the structure, including layout, entrances, exits, elevators, stairwells, office space, IT and data centers, breakrooms, bathrooms, sales floor, production areas, warehouse and storage areas, electrical panels, water main shutoff valves, equipment, chemicals, etc.
  • Reviewing and assessing the emergency readiness plan. If the plan needs updating or adjusting, the restoration is experienced and competent to make recommendations that will facilitate a rapid response and a quick cleanup and restoration process in the event of a property damage disaster.
  1. The restoration company is reputable, bonded, licensed, and insured. Technicians are trained, certified, and experienced.
  2. The restoration company has a rapid response and quick cleanup process. A rapid response avoids unnecessary advanced secondary damage. A quick cleanup and restoration process enables the hotel to resume normal business operations sooner rather than later. A water damage disaster in a hotel may involve dozens of rooms and multiple floors. A qualified damage restoration company must be able to scale to meet the challenges a business presents, such as a hotel, apartment complex, or professional office complex. The restoration company should utilize the latest equipment, advanced cleaning techniques, and EPA-approved disinfecting and sanitizing products.
  3. The cleaning and restoration company should be comfortable and competent working with the insurance company. In fact, better companies can handle the commercial claims process from end to end.

SERVPRO of Carrollton emphasizes the importance of the pre-qualification process and walks the client through the entire process so that when a disaster occurs, only one call is needed to secure the cleanup and restoration services. The local SERVPRO franchise can immediately scale for a significant disaster loss by tapping into the expansive franchise network of local and regional SERVPRO service providers.

When water damage, fire damage, smoke damage, or storm damage disaster strikes a hotel or apartment complex, SERVPRO of Carrollton can provide the rapid response and quick cleanup necessary for a business such as a hotel to resume normal business operations. Available 24/7, 365 days a year, including holidays, SERVPRO of Carrollton is the cleanup and restoration company businesses can trust to handle their property damage disaster recovery needs.

For more information about water damage restoration services for residents in and around Carriage Hill, Plano, TX 75023, contact SERVPRO of Carrollton at (972) 446-0383 or at

Do I need to replace drywall after flood damage?

12/8/2022 (Permalink)

Homes can become flooded for a variety of reasons. Flood damage is usually caused by water from natural disasters (hurricanes, heavy rains), including flash floods, sump failures, roof leaks, and more.

Water damage refers to damage caused by water ingress that allows the destruction of materials and objects. Destructive processes with water include wood rot, metal rust, and mold growth. Drywall is a building material that is susceptible to water damage during flooding. It is made of gypsum board. Drywall is a building material used in residential and commercial properties. The material is strong enough when dry but is porous and will absorb water if exposed for long periods of time. Drywall is most susceptible to water damage when exposed to water for an extended period.

In this article, SERVPRO of Carrollton and Bent Tree in Far North Dallas explains why drywall should be replaced after flood damage. 

SERVPRO of Carrollton is a locally owned and operated company that provides water damage restoration in Far North Dallas and surrounding areas. 

Signs of water damage to drywall

  • Soggy or damp areas that may be moist or soft to touch
  • Bulging or sagging of drywall
  • Loose bolts and screws around drywall
  • Brown or dark discoloration or marks along where water leaked on the drywall
  • Peeling or bubbled appearance of wallpaper
  • Blistering or softening and chipped paint
  • Moldy spots or patches
  • The musty odor from trapped water in drywall

When should drywall be replaced?

The drywall should be thoroughly inspected if flooding or water damage is suspected. 

Drywall is slightly wet 

If the drywall is just slightly damp, it may not need to be replaced. However, quick drying of drywall is essential. Pointing a fan at the drywall will help dry it after turning off the water source. Opening a window will allow air to circulate and help dry the drywall.

Wet or soggy drywall

Drywall is porous and therefore absorbs water. The longer it is exposed to water, the more water it will absorb. If the drywall exposed to flooding begins to sag or buckle, it means that it has absorbed a lot of water. Deformed drywall should be removed as it may collapse and is a safety risk. Wet drywall is also an ideal environment for mold growth. Water damage restoration experts recommend that wet drywall be replaced within 48 hours, as mold growth is likely on surfaces left wet for more than 24 to 48 hours.

Mold growth

Water damage can seem insignificant, especially if the drywall doesn't look wet. However, mold growth can occur later. There may be tiny black spots or larger patches on the surface, or a musty odor. If mold growth is suspected, hiring a water damage remediation professional is the best way to remove and replace the drywall.

For some people with time and DIY skills, replacing drywall may be easy. However, when water damage is due to flooding and the water causing it is considered contaminated, or if there is a possibility of mold growth, a water damage restoration company should be called.

If you need a professional assessment for mold growth or water damage, give us a call 24x7x365.


Five factors that frequently contribute to water damage in the home

11/15/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton explores common sources of water damage in Farmers Branch, TX, homes.

SERVPRO® of Carrollton is a leader when it comes to providing water damage restoration services for homeowners in Farmers Branch, TX. A water damage disaster is inconvenient, stressful, and disruptive. An understanding of the typical sources and locations of water leaks can help the homeowner anticipate problems and spot water leaks and water damage issues in the earliest stages before a disaster occurs. By resolving a water leak early, the homeowner can prevent advanced secondary damage.

  • Leaks inside the structure
  • Leaks in the wall spaces around windows
  • Water intrusions
  • Foundation water leaks
  • Moisture seepage through concrete slabs

1. Leaks inside the structure

Leaks in the interior of a home or business may prove challenging to identify. If the leak goes unnoticed for a time, the effects will eventually become evident. Water dripping from the ceiling, bronze or black stains, and bubbling or wavy plaster are evidence of an interior water leak. A closer inspection of the leaks may point to a plumbing problem. If not immediately mitigated, the moisture can deteriorate support timbers, framing, and the foundation.

Interior water leaks may or may not be a result of faulty or interior construction. In any case, when moving into a new home or rental, look for signs of existing water damage and for evidence of repairs to the walls, ceilings, floors, and baseboards. Before moving any furniture into a new home or apartment, make a video of each room showing the ceiling, walls, baseboards, and flooring. Note anything suspicious. Take closeups. From day one, be vigilant in keeping an eye out for potential leaks. At the first sign of trouble, call in a professional to inspect the damage and offer mitigation and repair strategies.

2. Leaks in the wall spaces around windows

A window is a large hole in an exterior wall. If the breach is properly sealed with the window, caulk, and a moisture barrier, the areas around the window should not leak. Water leaking into the cavities around the window indicates serious structural issues with the home. The leak should be immediately resolved. A water damage cleanup and restoration company have the proper tools and equipment to remove the moisture from around the window. Delays in mitigating the water damage can enlarge the scope of the damage and increase the repair bill.

3. Water intrusion

A water intrusion can often result from storm damage to the roof. Detached shingles, limbs on the roof, or loose siding allow water to penetrate the house envelope, potentially causing tens of thousands of dollars in damage. After a storm, inspect the home for broken windows, shingles in the yard, limbs and branches on the roof and ground around the house, and missing siding. Call in a licensed, bonded, and insured roofing contractor to inspect the damage. They should also be able to handle any gutter, siding, and window damage. If the water intrusion floods the attic, give the professionals at SERVPRO of Carrollton a call to inspect the damage, tarp the roof, and begin the damage cleanup.

4. Foundation water leaks

When the foundation is undermined by water and moisture, the entire home is at risk. A house is only as strong as its foundation, and a leak through the foundation may indicate a structural issue dating back to the time of construction. The cause of the foundation leak may be the slope around the home. Bad gutters or disconnected downspouts could be dumping excessive amounts of water too close to the foundation. Eventually, the water seeps through the foundation and into the basement or crawlspace. A moisture barrier is often required by municipal codes in most areas. A sump pump with a backup system should solve the problem. Also, inspect the grade around the home. A landscape architect can assess the situation and provide remedies where needed.

5. Moisture seepage through slabs

Concrete is not “as solid as a rock.” In fact, concrete is relatively porous and can readily wick water into the living space of a slab home. This “moisture migration” can have devastating consequences on a home or business. Puddled water on the slab promotes mold growth. The risk of slip-and-fall injuries is significantly elevated if the moisture is not eliminated.

Water and moisture in the home damage the structure and can lead to mold infestation. A delay can enlarge the scope of the water damage due to advanced secondary damage. Trust the restoration experts at SERVPRO® of Carrollton for water, fire, storm, and commercial damage restoration. They offer emergency cleanup and restoration services 24/7, 365 days a year. Crews arrive on the scene in about an hour.

To learn more information about Farmers Branch, TX, water damage restoration, contact the office by phone at (972) 446-0383 or by email at

SERVPRO partners with Major Insurance carriers.

11/14/2022 (Permalink)

A storm, flood, or plumbing problem can leave your home with extensive water damage. Immediate water removal is necessary to mitigate the damage. SERVPRO’s professionals specialize in water removal and water damage cleanup, then providing water damage restoration to your residence.

Our customer-focused professionals will assess the residential water damage to your property. Then, we’ll help you understand the severity of the property damage so you’re able to make the best decisions for the water damage restoration of your home. Our top-notch people use the most advanced equipment to detect hidden moisture and perform water extraction of any standing water.

SERVPRO has national agreements in place with State Farm, Farmers, Travelers, Allstate, Germania, Mercury Insurance and many others.  

These agreements have specific requirements that we have to follow to be a part of the program.  One requirement is that all of our associate must pass a background check every year.  

We strive to take the best possible care of your property.

We are available 7x24x365 days a year.

Prevent Water Damage in your Home.

11/14/2022 (Permalink)

Water damage usually sneaks up on you. We rarely get advanced notice of leaks, drips or flows. Once they happen, it’s too late, since the damage is already done.

The good news is that a little proactive maintenance can help you spot leaks before they start. Here are a few of the most common places for leaks:

Sinks and faucets. These fixtures are used multiple times a day, and over time, they can become fragile and wear out. The supply lines are under pressure, so if there is a problem, it usually sprays a stream of water and is easy to find. Drain system problems will show up as more of a small leak or seepage.

Refrigerators. Today’s modern refrigerators often have automated ice machines, which require a water source. Also, most refrigerators have a defrost cycle that happens at least once a day. You may have even heard a sizzling noise coming from your refrigerator. That’s the sound of the defrosted water hitting the evaporator coil. The evaporator coil usually dissipates the water before it hits the drip pan, a safety area that accumulates defrosted water droplets. But an improperly working defrost system can cause a water leak.

Clogged gutters. Are your gutters properly maintained? Gutters full of debris are one of the leading causes of roof damage. Overflowing gutters can cause soffit damage, and water can seep into the interior of the house from walls or around the foundation. Gutters should be inspected and cleared of debris as necessary.

Roof damage. Falling limbs can cause serious roof damage. If a limb perforates the roof membrane, it will turn into a costly repair. Many times, damaged roofs allow water to seep in, causing mold and rot to take hold. That’s why it’s important to inspect attics and roofs for damage.

Old copper pipes. If your house was built between 1950 and 2000, there is a good chance you have copper piping. House remodels are the perfect time to inspect and replace plumbing if necessary. Today, older copper plumbing supply lines are being replaced with PEX. PEX is made of cross-linked polyethylene and has great durability and strength.

Clogged sink drains. Many items can clog a drain in a sink. These drains can become clogged with food, grease or hair. Be careful if you decide to plunge instead of calling a plumber, since plunging creates significant pressure on the drain system. While most of the time it can push a clog through, sometimes you could damage a pipe connection and spring a leak.

Make sure to take care of the systems in your home that create a comfortable living space for you. Occasionally inspect and repair any issues you find with gutters, roof systems, supply lines or drains. This can potentially save you a lot of time and money!

If you ever have an issue, we are always#heretohelp


How will I know if my home in Preston Ridge is actually dry?

11/11/2022 (Permalink)

Preston Ridge residents and businesses need to know about our drying process!

Most of the surfaces in homes and businesses are porous, so when they are exposed to water, the water can seep into them. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Drying and Dehumidification Process

Our team uses room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us Today!

When you have water damage, hiring a company that documents and monitors the drying process is crucial. Our Carrollton and Bent Tree team is Here to Help ® when your Preston Ridge home or business has water damageCall us today,


Franchises are independently owned and operated.

Taking care of your contents after water or fire damage.

11/7/2022 (Permalink)

SERVPRO of Carrollton, SERVPRO of Bent Tree specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned. 
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

Water Damage in your home? We can help!

10/25/2022 (Permalink)

A storm, flood, or plumbing problem can leave your home with extensive water damage. Immediate water removal is necessary to mitigate the damage. SERVPRO’s professionals specialize in water removal and water damage cleanup, then providing water damage restoration to your residence.

Our customer-focused professionals will assess the residential water damage to your property. Then, we’ll help you understand the severity of the property damage so you’re able to make the best decisions for the water damage restoration of your home. Our top-notch people use the most advanced equipment to detect hidden moisture and perform water extraction of any standing water.

We have more than 50 years of experience in repair and property restoration so you can trust us to help you develop a water damage restoration plan to help ensure your home is clean, dry, and restored to its pre-damaged condition.

Bathrooms are a very common place to experience water damage in your home.

10/21/2022 (Permalink)

Much of the flooding and other water damage experienced in homes start in the bathroom.

Bathrooms are a common source of water damage which can be created by overflowing toilets, burst under sink pipes, overflowing bathtubs or water pipe leaks underneath the flooring. Luckily, SERVPRO of Carrollton and Bent Tree has the water restoration specialists to help recover from the water damage.

Water damage not easy to detect

While an overflowing toilet or bathtub is maddening, a homeowner is usually instantly aware when the damage happens, assuming they are home at the time to witness the event. Unfortunately, there are leaks that can happen behind the walls, going on for days, weeks or even months that don’t get found until the damage is significant, including the presence of mold and resulting odors.

That’s why water damage in bathrooms can cause little to considerable damage. Even the more “obvious” issues can go undetected if the homeowner is out of town. 

 A telltale sign of a whooshing sound may be detected in other rooms, but water sounds are common in a bathroom and therefore may be ignored. Water damage needs immediate attention to help restore the bathroom quickly once it’s been detected.

When water damage occurs

When the SERVPRO water damage team arrives at the home, they immediately get to work to assess the extent of the damage and determine the source of the damage if it wasn’t previously identified. First, they’ll inspect the damage and make an appraisal in order to be address the issue.

Next, they’ll use their expertise with advanced equipment to extract the water using powerful pumps and vacuum units to quickly remove water from your property, which helps prevent secondary water damage and mold growth. After that is the drying and dehumidification to help prevent odors and mold from growing.

Next, they’ll clean all the restorable items and structures damaged by the water using several proven techniques as well as sanitizing treatments to remove odors and deodorize your property.

Restoration and rebuilding may be necessary

The last step is restoration, restoring your home to its pre-water damage condition. This might include minor repairs such as replacing drywall, tile floor repair, painting, or installing new carpeting.

Depending on the extent of the damage, the repairs may be more substantial which can include tarping, boarding up, packing and moving, etc.

We can simplify the restoration process by handling both the initial water damage mitigation and rebuilding the affected areas that will bring a building back to full functionality…like it never happened!

Contact us at 972-446-0383 to get your water damage handled quickly and professionally. We’re available 24/7 to help!

Knowing when it is time to call a professional for water damage.

10/6/2022 (Permalink)

We’ve all been there: we let a bathtub get too full, let a kitchen sink overrun, or maybe the toilet chose the worst time possible to overflow. If you catch these events quickly and mop up the excess water, you likely have dodged any long-term water damage as long as no moisture seeped into walls, floorboards, or under cupboards.

Unfortunately, sometimes water damage occurs on a smaller scale, such as a persistent leak from a faucet fixture that, over time, causes water damage throughout the walls, cabinetry, and flooring of your home. Or, you may have a water incident like that toilet or bathtub, but the water sat for a substantial time before you caught it.

Drying this damage fully is critical to preventing secondary effects that could prove detrimental to your home such as mold and mildew growth. It’s important to know when to call a professional when you experience water damage in your home.

Drying out your home

Drying out the water-damaged items within your home begins with an assessment of the full scope of the damage that exists. Our SERVPRO of Carrollton and Bent Tree technicians undergo extensive training to earn their certifications through the IICRC in water damage restoration and continue these educational opportunities through in-house certification courses and applied hands-on instruction to become well-equipped for any facet of restoration they might have to address in the field.

This gives us a distinct advantage in water damage assessment to efficiently inspect for potential concerns beyond easily visible issues. What might look like minimal water damage could be much more substantial; having a professional come in and detect moisture behind walls and floorboards can be crucial in negating future damage.

Addressing water damage issues

To assist with the water damage restoration work that SERVPRO does for every water damage project we begin, we depend on the advanced technologies at our disposal. These tools help to make the restoration process more efficient and offer the homeowner peace of mind that the job is getting done correctly and thoroughly.

Our moisture detection equipment is a great example of this, as these tools help to show undetected areas of moisture you can’t see without tearing out materials. The combined use of air movers and industrial-strength dehumidifiers can have a powerful effect on drying out your home. Air movers force water rooted into materials like the cabinetry and walls, as well as other items, out into the air to get removed by the dehumidification equipment.

This helps avoid potential issues with mold and mildew that could otherwise grow from residual moisture.

We are the water damage experts

We provide fast and professional water damage restoration services for any situation that might exist within your home. You can trust our SERVPRO of Carrollton and Bent Tree technicians to utilize the full measure of their training and industry-leading equipment to resolve your water damage quickly.

If you have experienced water damage in your home, don’t try to address it yourself, even if the water damage appears minimal. Know when to call the experts: give us a call at (972) 446-0383 to get the help you need.

Is your Basement flooding?

9/20/2022 (Permalink)

What Is Basement Water Cleanup & Restoration?

No matter the cause of your basement flooding or damage, we are here to clean up and restore your home fast.

Basement Water Extraction

Pump out basement water or sewage fast.

Removal and Disposal

Properly dispose of all damaged and unsalvageable items.

Structural Drying

Dry out your basement using air movers and dehumidifiers.

Mold Prevention

Disinfect the area to prevent mold from developing over time.

Rebuild and Restoration

Restore your basement to its original condition.

Common Causes of Basement Flooding and Water Damage

• Frozen, Burst, Broken, or Leaky Water Pipes
• Overflowing Bathtubs, Toilets, or Sinks
• Clogged or Malfunctioning Drains
• Sewage or Septic Tank Backups
• Dishwasher or Washing Machine Overflows or Malfunctions

• Hot Water Tank Floods
• Sump Pump Failures
• Leaking Basement Windows
• Cracks In the Foundation
• Improper Exterior Drainage
• Flooding from Heavy Rain Storms

We are always here to help!

Call anytime of the day or night--972-446-0383.

Cleaning and Maintenance Tips to Keep HVAC Units Operating at Peak Efficiency

9/7/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights HVAC maintenance tips to avoid a water damage and mold damage disaster in the home.

SERVPRO® Carrollton provides damage restoration services including water removal and water damage restoration for businesses. These services are vital for property owners who have suffered a water damage disaster from an HVAC system malfunction.

HVAC Tune-up tips to avoid a water damage mishap in the home or business

Nearly half of home energy consumption is dedicated to heating and cooling the home. With energy prices skyrocketing at the pump and at the meter, the HVAC system is a great place to start achieving the greatest savings. HVAC maintenance can also extend the life of the system, which would cost thousands to replace.

Tip #1: Schedule an annual maintenance check.

An HVAC system is more efficient and lasts longer when well maintained. At a minimum, schedule at least one inspection per year. If the system runs hard during the summer, consider a second inspection to prepare the unit for the winter months. The system might not be stressed as much during the winter if a home has supportive heating sources from a wood stove, fireplace, or gas space heater. Without reservation, prepare the unit for the hot Texas summers by having a reputable and licensed HVAC service company thoroughly inspect the unit. A reputable company will have a well-defined, item-by-item inspection check sheet. The list should include the tasks listed below.

  • Inspect and tighten loose electrical connections.
  • Lubricate moving parts and replace any worn bearings and belts.
  • Clean the condensate pan and drain and check for rust, cracks, sludge, and leaks.
  • Check the system controls and validate the thermostat calibration and settings.
  • Clean blower components and adjust where needed.
  • Inspect for corrosion and leaks while cleaning the evaporator and condenser coils.
  • Check the refrigerant charge and report findings to the client.
  • Check fuel line connections.
  • Inspect the gas pressure, heat exchanger, and burner combustion.

Tip #2: Change the filters.

Filters remove hair, dust, and other pollutants from the air. A dirty filter restricts airflow, increases the load on the system, and shortens the life of the unit. By using better quality stand-alone air purifiers throughout the home, the homeowner can remove the vast majority of hair, dust, dirt, dander, and allergens from the air. Restrictive filters on the HVAC system strain the system and reduce cooling and heating capacity. Use the HVAC system to heat and cool the home, and use highly-energy efficient air purifiers with HEPA filters to keep the air clean. HVAC filters that allow a freer flow of air through the unit are less expensive and can be changed less frequently, thus saving money, increasing efficiency, and extending the life of the HVAC system.

Tip #3: Conduct frequent visual inspections of the HVAC system.

When changing the filter, inspect the unit and listen to it run with the filter off. Watch for signs of water damage, and give the system the “sniff test” for mold, mildew, and any other foul or unusual smells. Look at the thermostat to see if the batteries need changing. Inspect the area where the condensate drain evacuates moisture from the unit. Make sure debris and dirt have not clogged the end of the pipe. If the end of the pipe has been damaged, remove or replace the broken section.  Registers and returns should be open and unimpeded by furniture, clutter, or debris. If needed, level the outdoor unit with plastic shims.

Tip #4: Remember to maintain the outdoor unit.

Keep the area around the unit free of debris, brush, and plants. After severe weather, inspect the unit for damage. Remove any debris build-up near the unit.

Tip #5: Change the batteries in the thermostat.

HVAC thermostat batteries should be replaced at least once a year. Smoke detectors and carbon monoxide detectors are an absolute necessity in a home with a combustion-based heating system. The batteries in these safety devices should be changed twice a year. Consider replacing smoke alarms and CO detectors every 7 to 10 years per the manufacturer’s specifications.

Tip #6: Monitor energy bills for spikes in usage and cost.

Keep an eye on the energy bill. A spike could indicate that filters are clogged, ducts are leaking air, the refrigerant is low, or a part may be failing or malfunctioning.

Failure to maintain the HVAC system can not only strain the budget but can also lead to serious water damage. An HVAC system can produce anywhere from five to twenty gallons of water per day. A damaged condensate pan or clogged condensate drain can deposit this water either onto the floor or into the attic, depending on the location of the inside unit. This much water can cause a significant amount of damage in a short amount of time. Once a problem is spotted, the cause needs to be addressed, and the damaged area needs to be dried, cleaned up, and restored. Delay can affect insurance claims payout and allow advanced secondary damage to occur, including a mold infestation.

In the event of water damage from an HVAC system or other water intrusion, trust the restoration experts at SERVPRO of Carrollton for water removal and water damage restoration. They offer twenty-four-hour emergency service, 365 days a year. Highly trained restoration technicians arrive on the scene in about an hour. The company is locally owned and operated.

For more information about commercial restoration services in Carrollton, TX, contact the SERVPRO of Carrollton office by phone at (972) 446-0383 or by email at

Autumn Home Maintenance Projects to Avoid a Water Damage Disaster

9/7/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights fall maintenance projects that help prevent the need for damage restoration and mold remediation services.

The water damage restoration professionals at SERVPRO® of Carrollton are highlighting several maintenance projects that homeowners can undertake this autumn to prevent the need for water damage restoration. A water damage disaster is disruptive and inconvenient, and these tips are offered with the intent of helping homeowners avoid the stress of water damage.

A cool breeze, falling leaves, and gray skies signal the changing of the season from summer to fall and then fall to winter. A respite from the Dallas, TX, heat is much appreciated. However, the wind, leaves, and precipitation not only usher in fall but can also lead to water damage around the home. However, a few hours of inspection, cleanup, and repairs can prevent a water damage disaster and avoid the need for water damage cleanup and restoration services this fall and winter.

Project: Start at the top, the roof!

While conducting this inspection, practice ladder safety. Take no risks. Secure the ladder or have someone hold it. Make sure the ladder is on level, stable ground. Stay a safe distance from the edges of the roof. A stiff, sudden breeze or an instant of disorientation or vertigo can be disastrous.

During the inspection, look for missing shingles. Repairs must be made immediately before any water damage occurs in the attic. Also, look for lifted shingles. High winds or improper installation may be the cause of the lifting. Shingles may also curl if the attic ventilation is insufficient. Keep an eye out for cracks, gaps, and granule loss. If the roof shows signs of age and if the shingles are asphalt rather than architectural shingles, have a reputable roofing contractor inspect the roof. Insurance may cover some or all of the repairs and possibly some or all of the replacement costs.

Project: Check out the chimney.

While on the roof, inspect the chimney for cracks, damaged flashing, warped or spongy roofing around the structure, and missing or cracked caulking. Fireplace and chimney repair should be left to a certified professional. Water damage is bad enough, but fire damage can be perilous.

Project: Fall is time for a gutter check.

While on the roof, inspect the gutters. If the gutters are loaded with silt, the cause could be granule loss from damaged or aging shingles. Silt buildup can cause gutters to pull away from the roof, resulting in water damage to the soffits, attic, and possibly interior walls. Wear thick gloves when cleaning the gutters. The rotted leaves, twigs, pine needles, and sludge in gutters can be very unsanitary. Glass shards, sharp rocks, nails, and other debris can cause cuts and puncture wounds. Clogged gutters are a common cause of water damage to the roof, attic, and interior of the home.  Also, assess the tree canopy. Overhanging branches, dead limbs, and diseased trees may call for the services of a certified, bonded, insured, and reputable arborist to take care of tree and limb removal or treatment for disease.

Project: Inspect windows and doors for leaks.

Doors and windows should be airtight and watertight. Aging and the elements will take a toll on windows and doors. Warning signs include caulking that is discolored, hard, cracked, or missing. From the inside of the home, inspect the area under the window for leaks around the windowsill. If the flooring below the window is moist, warped, or spongy, a leak may be the culprit. If windows and doors fail to open and close with relative ease, a leak may be the source of the problem. Remove and re-caulk where needed. If the damage is extensive, a damage restoration company can deal with any water damage or mold. They can also repair any structural damage.

Project: Winterize exposed plumbing.

The cold snap that hit Northeast Texas, including the Dallas/Fort Worth area, is a reminder of the importance of winterizing exposed pipes and faucets before the thermometer plunges below freezing. All exposed pipes should be covered with insulation, and outside faucets should be properly insulated to prevent freezing and bursting.

Bonus tip: Inspect the supply lines to the ice maker, washer, dishwasher, and all faucets.

Look, feel, and sniff. Look for obvious signs of leaks. Feel the connections for small amounts of moisture. Apply a sniff test to the cabinet areas under sinks in the bathrooms, kitchen, and laundry room.

These and other projects will help keep a home dry, clean, and safe. SERVPRO of Carrollton has the latest equipment, cutting-edge technology, advanced cleaning techniques, and EPA-approved products to provide industry-standard water damage cleanup and restoration. Mold damage often accompanies a water damage disaster. The team at SERVPRO is IICRC-certified and can tackle the most demanding mold remediation projects.

Contact SERVPRO of Carrollton to learn more details about water damage restoration service in Farmers Branch, TX. The office can be reached by emailing or by calling (972) 446-0383.

How can you avoid water damage in your bathroom?

9/6/2022 (Permalink)

The most commonly flooded room in a home? The bathroom! The bathroom has the most water flowing through it, and the rust, loose connections, and damaged pipes and fittings, all make the bathroom likely to flood.

Shower and Tub Drains

There are a few things you can do to help prevent the dreaded bathroom flood in the first place. Keeping shower/tub drains clear and preventing blockages is a great start. Hair and soap are your drainpipes biggest enemies, and while you can’t avoid some of it making it down the drain, what you can do is place affordable drain shields that can filter and catch some hair and soap scum. Wipe your tubs and showers out from time to time and clean out your drains with drain cleaner. This all will help prevent backups and blockages leading to a flooded bathroom.


Another drain that should be watched is the toilet drain. No one likes to clean up a toilet blockage but watching how much extra material is flushed will keep the pipes clear. Never flush down paper towels or large amounts of paper. Sanitary wipes and other products should never be flushed. Keep an eye on small children who love to flush things that don’t belong in the toilet. If your water looks too low or too high, there may be a drainage problem somewhere in the line, and you should call a professional.


Keep an eye on your home as dripping sounds, musty smells, rust, discolored floors and ceilings, and water stains are all signs of water damage. Over time, pipes age and can become damaged or leaky. Finding these problems early on will save your home and your wallet!

We are always #heretohelp if you need us.

Call 972-446-0383

The History of Water Damage to Libraries

8/10/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton understands the significance of a personal home library. When disaster strikes, the certified technicians take great care to clean and restore the precious volumes.

The water removal professionals at SERVPRO of Carrollton understand that homeowners highly value their personal collections, including their home libraries. Books have played a prominent role as vehicles for the preservation and transmission of knowledge and culture for over four millennia. As long as the information was chiseled into stone or etched onto a piece of broken pottery, exposure to moisture and water damage was not much of a concern. The use of parchment, papyrus, and paper led to the proliferation of books and the creation of libraries, large and small, public and private. With the use of organic materials as writing media by scribes, moisture control and water damage restoration became very important for ancient library curators. Today, protecting books from moisture and water damage is just as essential for owners of private libraries.

Today, well over 300,000 public libraries dot the globe. Thousands of governmental, university, museum, sacred, and research collections, along with film and personal home libraries, add to this number. The British Library houses over 15 million books and other archived materials. In the United States, the Library of Congress boasts 838 miles of bookshelves, and the institution is home to some 39 million books and other print materials.

A single incident of water damage in a public or private library can be a financial catastrophe, depending on the number, value, and rarity of the damaged volumes.

The Number of Books Affected by Water Damage

The collection of important documents was a vital part of both religious and political culture. Libraries were as numerous as the various cultures throughout recorded history. No known historical catalog of water damage to libraries is available, but the annals of history do shed some light on the frequency and extent of the damage that water and excess moisture has inflicted on books and documents.

Florence, Italy, was hit by severe flooding in 1966, resulting in extensive damage to some of the rarest and most valuable books ever written and housed in a library. The Magliabechi collection suffered damage to 100,000 rare volumes, along with other documents. More than 200,000 volumes at the University of Florence were submerged under floodwater.

In the United States, floodwaters struck Case Western Reserve University Library in 1975. The magnitude of the devastation was sobering. The restoration of 40,000 books and 50,000 maps cost over half a million dollars.

Torrential rains also take a toll on library collections. In 2006, heavy precipitation inundated the basement of Sidney Memorial Public Library in New York. In 2004, a tsunami hit South and Southeast Asia, and the surging waters devastated several libraries. Hurricane Katrina in 2005 destroyed approximately 1 million homes and did an estimated $150 billion in property damage. Nearly 100 public libraries were severely damaged or destroyed. In China, hot water from a burst pipe damaged around 21,000 artifacts, including ancient books.

Temperature and moisture control are crucial for the well-being of any library collection. Yet, libraries are faced with numerous water damage risk hazards, including:

  • Fire suppression
  • Sprinkler system malfunctions
  • Frozen pipes that burst
  • Faulty HVAC systems
  • Hurricanes, storm surges, and other severe weather
  • Plumbing leaks and sewage backups
  • Poorly managed temperature and moisture levels in the facility

These water damage hazards put all libraries, including home libraries, at risk. A home library may contain rare, antiquated books with a high dollar value, while some volumes may possess great sentimental value. When a home library suffers water damage, the homeowner can entrust the cleanup, drying, and restoration of even the most delicate volumes to the professionals at SERVPRO of Carrollton.

SERVPRO Provides Water Damage Restoration for Home Libraries

By following archival best practices and taking a proactive approach to emergency preparedness and early intervention, the owner of a home library can avoid a disaster and reduce the need for water-damaged book restoration services.

The SERVPRO team is certified in the drying, cleaning, and care of water-damaged books and documents. They use special equipment, cutting-edge technologies, advanced cleaning techniques, and EPA-approved products in the cleaning and restoration process. Books affected by water damage are delicate, requiring careful, tender attention that can come only from a trained and experienced professional. A critical component in the restoration process is a rapid response. The longer the mitigation process is delayed, the more severe the damage and the greater the likelihood of a mold infestation. Whether the property damage disaster is a sewage backup or a water intrusion from a tree on the roof that allows water to cascade into the home, soaking the library, the SERVPRO team is on the scene in about an hour to commence the cleanup and restoration.

Contact SERVPRO of Carrollton to learn more about water damage cleanup for Farmers Branch, TX, homes and businesses. The office can be reached by phone at (972) 446-0383 or by email at

Water Damage Restoration Company Highlights Insects That Are Attracted to Water Damage

6/8/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights insects that are attracted to water damage in a home and offers advice on how to remediate both the water damage disaster and the insect infestation.

When a water damage disaster or flooding occurs in a home or business, water removal must be rapid to prevent advanced secondary damage such as warped flooring, swollen baseboards, blistering paint, and mold. Wet carpet becomes unsalvageable after a day or two, and prolonged exposure to moisture ruins the finish on wooden furniture. Delays in removing the water, drying floors and carpet, and dehumidifying the affected structure can have another, often overlooked consequence: the attraction of pesky insects. In fact, one of the telltale signs of a hidden water leak is an explosion of bugs dashing across the floor, darting for cover in the cupboard, zipping under the refrigerator, or zooming through the home.

Most people immediately recognize the familiar signs of a water leak: brown stains on the ceiling, warping sheetrock, water puddles on the floor, or a moldy, musty smell. The potential for structural damage is a significant concern. An often-overlooked potential consequence of an undetected or neglected water leak is an insect infestation since certain types of insects are attracted to a water damage disaster.

Types of insects are attracted to a water damage disaster


Mosquitoes need water to breed. A one-inch puddle of standing water fed by a leaky outdoor water faucet is an ideal breeding ground for mosquitoes to lay their eggs. According to the Centers for Disease Control, a female mosquito can lay from 100 to 200 eggs a day as many as three times before dying. The egg can hatch and grow to become an adult mosquito in as little as 8-10 days! A homeowner can prevent a mosquito infestation by repairing leaky pipes and faucets that create pools of stagnant water in the crawl space or around the foundation of the home. Leaky garden hose connections and faulty sprinklers can source the pools of water mosquitoes need to breed. Gutter clogs and leaks can also provide mosquitoes with the water necessary for breeding. A regular inspection of faucets, hoses, hose-end sprayers, water sprinklers, and gutters will reveal any leaks. A simple repair or replacement will remedy the problem at the source and avoid an unhealthy mosquito infestation.

Wood-Boring Insects

Water will cause wood fibers to become soft and easier for wood-boring insects to chew. Powderpost beetles, carpenter ants, and termites are examples of insects that are attracted to wood with a higher moisture content because the softened wood fibers are easier to chew. Some insects cannot chew through the cellulose unless the fibers have been compromised by additional moisture.

Certain areas of the home are more prone to increased moisture and water leaks, including the bath traps, crawl spaces, the foundation, drip lines, and the HVAC units. These areas should receive close attention from the homeowner. Moist wood provides a suitable breeding ground for wood-boring insects. The wetter the wood, the sooner the eggs will hatch and grow into adults, resulting in an infestation.

Thirsty Insects Inside the Home

Water is essential for life. Insects are no exception. They need water and thrive when and where it is found in abundance, including inside a home. When the weather conditions have been very dry, as is the case during the summer months in Texas, insects will migrate into the house where moisture is more readily accessible. Prime locations for taking up residence include the bathroom, pipes, and drains. Ants will march their way into Texas homes through cracks and crevices. Serpentine columns, sometimes consisting of thousands of ants, can often be found snaking their way throughout a home. Leaking pipes, sweaty joints, condensation on bathroom walls, moisture under sink cabinets, or a hidden leak under or around an appliance provides insects easy access to a plentiful supply of moisture and water.

Solutions That Work

An insect infestation may be a sign of a water leak or water damage in a home. If an uptick is detected in the frequency and number of insects, a water leak or water damage may be the reason. Inspect the house for water leaks, and repair any leaks. If needed, call a water damage restoration professional to mitigate the water damage and restore the damaged area to its pre-damage condition. By hiring a property damage cleanup and restoration professional certified in managing mold issues, the homeowner can streamline the entire process, saving both money and time. Treatment for an insect infestation may also be necessary. A certified, licensed, and bonded pest control company can most likely take care of the insect problems.

Contact SERVPRO of Carrollton to learn more about Richardson, TX, water damage cleanup services. The office can be reached by calling (972) 446-0383 or by emailing

How to handle a toilet overflowing in your home.

5/17/2022 (Permalink)

Water damage from an overflowing toilet can be a big mess to clean up.  Here’s what you should know and what you should do.

How much damage can a toilet really cause?

When a toilet in your home overflows, the damage can be immense, whether the tank malfunctioned or there was a clog in the bowl. Damage can be compounded when the bathroom is located on the upper floor of your house since the water can seep down to the lower levels, often undetected. Water can affect flooring systems, ceilings, wall cavities, and possible insulation in a case like this.

It’s good to remember that not all the water damage from an overflowing toilet can be seen, so it’s good to call in the pros at SERVPRO, especially if the damage happened while you were away.

What to do when a toilet overflows

An overflow from a toilet in your home requires water removal and help from a professional water damage restoration company such as SERVPRO. You must act fast in a water emergency such as this to prevent further damage, and we understand that. We are always standing by to help you with the knowledge and the tools that are needed.

How SERVPRO helps

Restoring your home to pre-damage conditions involves the removal of water, decontamination, and drying of the home and materials. When it comes to water extraction, we use vacuums and pumps to get rid of all the standing water. We start this step as soon as possible to prevent the growth of bacteria and mold and degradation of building materials and furnishings.

 We will take into consideration if the water damage has been sitting for a while and will act appropriately to address long-standing damage. Drying and dehumidification can begin once water is removed This step gets rid of any remaining moisture. It can take several days to complete, and we monitor our equipment daily to ensure an optimal drying time.

Thermal sensors and moisture sensors and infrared cameras can help detect hidden pockets of moisture. It’s critical that all moisture is removed to prevent mold and odors. Any belongings that were affected must be cleaned and sanitized to stop any bacterial and mold growth. Antimicrobial treatments are given to draperies, carpeting, and clothing. This also helps stop odors from forming.

The restoration process after water damage

The final step is restoration. Restoration is a significant step in the process. It may involve replacing materials such as insulation and drywall that got wet and were torn out. Sometimes, it is merely replacing a few panels of drywall. More severe cases need entire walls replaced. We call certified contractors in for help with this process. SERVPRO technicians will consult with homeowners every step of the way, and do their best to restore all belongings, walls, carpeting, etc. to pre-damage condition. In some cases, building services may be required depending on the extent of water damage and possibly mold for long-standing water damage issues.

Call SERVPRO of Carrollton for water damage.

SERVPRO of Carrollton and Bent Tree wants to ensure your home is fully restored and safe again for you and your family. When you have a water damage emergency, no matter how long ago the damage was, reach out to us right away at (972) 446-0383, so we can help you clean up your home as quickly as possible.

4 Phases of Structural Drying

5/11/2022 (Permalink)

Structural drying of a building after a flood is crucial to prevent further damage. When water enters a building, it seeps into all sorts of nooks and crannies and absorbent materials. Without drying the building properly, excess moisture will cause mold growth and even lead to structural damage. 

Structural drying occurs in four vitally important phases — water removal, evaporation, dehumidifying the air, and maintaining temperature. Calling professionals to dry a building as soon as possible after a flood, storm, burst pipe, or leaking roof is the only way to prevent serious water damage problems down the road.

Please read on to learn about what is involved with structural drying.

What is Structural Drying?

Structural drying refers to the process of removing all water from surfaces. After that, professionals use extraction tools to eliminate all excess moisture from structures. The result is that the structural materials are returned to their original state and level of dryness before the water event. 

Four Structural Drying Phases

The structural drying process occurs in four phases. It is an effective and proven process for drying out a residential or commercial property after being flooded.

Phase 1: Water Extraction 

The primary drying phase of structural drying involves extracting all excess water from wet surfaces. Apart from water pumps, specialist equipment can suck an incredible amount of water from carpets, upholstery, and soft furnishings. Getting this first step right dramatically speeds up the evaporation and dehumidification phases because there is less moisture to remove.

Phase 2: Evaporation

Increasing airflow considerably enhances the water evaporation rate from hard and porous surfaces. Although opening windows will boost air circulation, professional high-velocity air movers are required to remove moisture content from structural framing before it can do more damage. 

In some cases, it may be necessary to create openings in baseboards and moldings for the evaporation process to force damp air out from unseen places. 

Phase 3: Dehumidification

The third phase in the structural drying process involves air drying. In other words, you must remove water vapor from the air. When water dries from porous materials, it doesn’t just disappear. Instead, it creates a humid environment in the building. Without dehumidifiers in the drying process, moisture gets absorbed into absorbent materials. 

The dehumidification process prevents mold growth, ensuring minimal risk of secondary damage to the structure. 

Phase 4: Temperature Control 

Maintaining a constant ambient temperature is one of the most crucial phases to help speed drying times. It’s a fact that water vapor evaporates faster in warm temperatures. So, by keeping the air temperature between 70°F and 90°F, you save hours of drying and return your building to a dry condition in the fastest time possible.

In Conclusion 

Structural drying is crucial after a severe water event. Flooding creates a damp indoor environment that can lead to secondary damage like mildew, mold, and rot. Therefore, using tried and tested drying procedures is vital. 

Has your property suffered water damage after a flood, storm, or plumbing disaster? If so, call SERVPRO of Carrollton and Bent Tree for Dallas mold restoration. We have many years of experience in minimizing the severe effects of water damage on a building’s structural integrity. 

Call us anytime day or night at (972) 446-0383.

What are the Signs of a Water Leak?

4/27/2022 (Permalink)


Water leaks can be insidious in that they can go on undetected for days, weeks, or even months before you discover them. Identifying signs of water damage to your home sooner rather than later can make a difference in lessening the damage and the costs to repair and restore your home back to normal. Here are a few signs that may indicate water damage in your home.

Darkened materials

Many materials common in homes show water damage through discoloration in various degrees. Colorants used in fabrics, paints, flooring, ceilings, and other surfaces can change color when they encounter water of any kind, often turning a darker shade. The shape, spread, and specific color of these spots can fluctuate depending on how much water has been released, and what materials it has already come in contact with. One of the most damaging processes in a water-damaged home is color bleed from one fabric to another, but a call to SERVPRO can help to avoid color bleeding by addressing issues as quickly as possible.

Odd earthy or musty odors

Numerous complications of water damage can create unusual and off-putting odors, sometimes very soon after the damaging water incident happens, and sometimes only after a period of time. Corroding metals, soaked wood, other materials, and long-term mold growth can all create exceptional and pungent odors in your home. While smells can be useful to identify a problem, you don’t want them around forever! That’s why our trained technicians use multiple deodorization methods to do away with the odors in your home of any unwanted smells. If you observe an unusual smell in your home, call the pros to get the problem handled right away!

Unusual sounds

Unusual sounds behind walls and below floors could be symptomatic of a water leak or other plumbing issue in your home. Drips may be obvious when you hear them but be alert for other unusual sounds as well like whooshing. Water at high pressure inside pipes in your home can create unique sounds when something is awry. It might even be a hum that you hear. If you hear anything unusual behind those walls, give us a call and we’ll come to investigate.

Call in water remediation specialists when you need help

SERVPRO technicians are ready 24/7 to respond quickly to floods, burst pipes, and other mishaps, saving time and money by getting to the job site faster. By identifying and treating problems earlier, we can help to prevent situations such as mold growth and severe oxidation from causing damage to the structural components of your home. 

SERVPRO of Carrollton and Bent Tree helps homeowners who experience water leaks, floods, and other disasters in their residences, helping get their homes back to normal.

Call us at 972-446-0383if you experience water damage of any kind.

How the Homeowner Can Maintain the Home’s Gutters in Order to Avoid Water Damage

4/12/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton offers tips on how homeowners can prevent water damage by practicing gutter maintenance on their Farmers Branch, TX, homes.

When gutters fail to perform their intended task, water damage clean up in Farmers Branch, TX, may be needed. Not only do gutters contribute to the overall aesthetic beauty of a home, but these drains also serve a vital functional purpose for the home. Gutters are designed to capture roof rainwater or snowmelt and divert it away from the foundation. Downspouts, also a part of the gutter system, are attached to the gutters at strategic points. These vertical drains channel water into extensions that take the water a safe distance from the home’s foundation.

When the gutter system fails to accomplish its mission, water will pool around the foundation, resulting in a cascade of problems. A failure in the gutter system can impact the foundation, roof, wood fascia, and landscaping.

Why Gutter Systems Fail

In many cases, the main reason the gutter system fails to accomplish its mission is the lack of proper maintenance. Effective gutter maintenance will be in sync with the changing of the seasons. The age of the roof and the proximity of trees to the home must also be considered when formulating a gutter maintenance schedule.  Debris-laden gutters are not able to function at peak performance. Leaves, twigs, and shingle sediment — the sand-like grit that separates from asphalt shingles — can impede or completely block the flow of water through the gutter system. The result is that rainwater overflows the gutters, potentially damaging the home’s foundation and siding.

Clogged Gutters and Foundation Water Damage

When the soil around the foundation becomes saturated with water, the risk for foundation damage increases. The moisture-laden dirt exerts pressure on the foundation, and over time, the cumulative impact of the stress on the walls can cause the walls to bow inward, eventually cracking and fissuring along weak points in the foundation’s structure.

These fissures or tiny cracks in the foundation walls allow water to seep into the crawl space or basement. Structural instability in the foundation can impact the entire structure.

Clogged Gutters and Water-Damaged Landscaping

Landscape features, such as herb gardens, flower beds, shrubbery, and trees located near the home’s perimeter, can suffer water damage when clogged gutters overflow or downspouts become disconnected and spill roof water close to the foundation. The excess moisture in the soil can actually stress landscape plants that need less rather than more water. Too much water can ruin a low-maintenance, low moisture landscape planting plan. Moisture-intolerant plants will turn brown and wither, much like plants undergoing drought stress. If the brown, withered plants are flexible and leathery rather than crisp and crumbling, the problem could be too much moisture. The replacement cost for a mature shrub or bush could be hundreds of dollars.

Clogged Gutters and a Water-Damaged Roof

Water from clogged gutters can backup and damage the roof structure. Excess water from the gutters can cause wood rot in the facia and soffits. Roof decking and structural timbers near the gutters can also become water-logged and deteriorate. This type of water damage can be difficult to spot until the issue is advanced. An annual roof inspection from a reliable roofing contractor is a good investment of time and money. Many roofing contractors provide complimentary inspections upon request.

Clogged Gutters and Interior Water Damage

When water gushes out of clogged gutters, it can travel down the siding. If the integrity of the siding is compromised, the water can penetrate the siding, damaging plywood or OSB sheeting. The excess water can stain and warp walls, ceilings, and baseboards, and flooring near the walls can warp, buckle, and rot. Windows and doors can suffer water damage from water running down the siding. An occasional inspection of window and door trim, ceilings, walls, and flooring is recommended. Warping, soft flooring, water stains, and a mildew or mold smell are indications of water damage and need immediate attention.

Proactive Gutter Maintenance Strategies

Unstopping stopped up gutters requires periodic maintenance. Scheduled cleanouts in the spring and the fall are recommended. Homes with deciduous (leaf-bearing) trees near the roof may need multiple cleanouts during the autumn months. Safety while inspecting the roof and cleaning gutters is crucial to prevent personal injuries and damage to the home. Hire a reputable professional to clean out the gutters since the consequences of a DIY project gone wrong can be serious.

Trees add aesthetic and monetary value to a home. However, a consultation with a certified arborist may reveal that some trees are too close to the house and need to be trimmed or removed entirely for the safety of the home and its occupants.

The homeowner who discovers water damage or mold damage due to clogged gutters, roof damage, or a burst water pipe can trust the cleanup and restoration professionals at SERVPRO of Carrollton. A rapid 24/7/365 response, including on holidays, speaks volumes about SERVPRO’s commitment to service.

To learn more about Farmers Branch, TX, water damage restoration, contact SERVPRO of Carrollton by email at The office can also be reached by calling (972) 446-0383.

Eliminate Water Damage to your Carrollton Property.

3/29/2022 (Permalink)

When a water leak damages your Carrollton, TX  residence, contact SERVPRO to make it "Like it never even happened."

Carrollton Customers Trust SERVPRO for Reliable Water Damage Assistance

There are many reasons why Dallas area residents and business owners trust SERVPRO to handle water removal services and repair.

Being a locally owned and operated franchise, our team takes pride in helping local customers when they need cleaning, restoration, and construction. Rather than letting water emergencies bring stress and costly damage, you can ensure it all gets done correctly the first time with help from our IICRC-certified water restoration technicians (WRT).

You will see why we are the number one choice for cleanup and restoration!

When called to help with water damage in North Dallas we mobilize our crew to arrive at your door with our Green Fleet within hours. Not only do we have the skill, experience, and training to handle a wide range of water-related emergencies, we also work with trusted contractors in the area to address all reconstruction needs.

Once we get started on your project, the results will make everything “Like it never even happened.”

What Does ‘Available 24/7’ Mean?

Emergencies don’t wait until business hours, and they can happen anytime. SERVPRO has our Customer Care Center at the ready to field all calls for water emergencies that may include:

  • Basement flooding
  • Storm flooding
  • Burst pipes
  • Hidden leak water damage
  • Overflowing tubs, toilets, and sinks
  • Major interior spills
  • Appliance malfunctions
  • And more

All you need to do is call for immediate assistance, and we will start gathering information from you on the water-related incident. From there, we begin initial planning by loading up trucks and vans with all the right equipment for the job. Our warehouses are stocked full of all the latest industrial-grade tools and products to help us achieve our cleanup, drying, and restoration goals as quickly as possible. 

Rapid Water Extractions are Crucial to Prevent Migration

Thorough water extraction opens the door for our drying and dehumidification steps. With the help of powerful pumps and extractors, we remove standing water fast – even in cases where hundreds or thousands of gallons are present on the property. We enlist the help of tools such as:

  • Submersible and gas-powered pumps
  • Truck-mounted extractors
  • Industrial-grade wet/dry vacuums
  • Light wand extractors
  • Rovers (weighted extractors)

Drying and Dehumidification Become Critical in Most Situations

Once we remove all standing water, walls and floors still need special attention to address all moisture. We employ specialized drying and dehumidification tools to keep building materials like walls and flooring from swelling, breaking down, or warping. 

  • Powerful air movers and dehumidification equipment remove moisture in building materials and tight spaces.
  • Our team monitors progress with the help of moisture sensors and meters until we reach drying goals. 
  • Technicians also enhance airflow over carpets and pads, across walls, and around the furniture to boost moisture evaporation.

You can trust our customer-focused team here at SERVPRO to carefully assess your property so that our plan of action gets tailored to your needs. We also explain all steps so you are aware throughout each phase. When handling your insurance claim, you can count on us to have accurate inventory taken and all documentation available so that your claims process goes as smoothly as possible. 

Regardless of the size or scope of your water damage, SERVPRO of Carrollton is available to handle it 24-hours a day, seven days a week - including holidays.

Give us a call at (972) 446-0383 to dispatch a team to your property or request help at your earliest convenience online.

How Pool Leaks Can Cause Foundation Damage and Make Homes Vulnerable to Water Damage

3/11/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights the damage a pool leak can cause to the foundation of a home.

Most homeowners associate the need for flood restoration services with a localized flood from a severe thunderstorm, a burst washing machine supply line, or a sewage backup. However, the swimming pool, the oasis of family fun and relaxation in the backyard, can cause serious foundation damage and flooding in the basement and crawl space if leaks in the pool or pool plumbing go undetected.

Spring is fast approaching. Homeowners will soon be removing pool covers and preparing their swimming pools for the Texas pool season. Three key indicators that it is time to begin the pool opening process are:

  • Temperatures are high enough to make people in the North Dallas area sweat.
  • Temperatures trend at 70 degrees or higher for several days.
  • Mid-March to early April rolls around on the calendar.

Meanwhile, while frost is still on the morning lawn and before the green Spring foliage erupts, it is an excellent time to inspect the pool foundation for any issues. A pool has a foundation that rests on the soil. The pool’s structural components are heavy even without the weight of the water. The addition of 30,000 gallons of water adds 125 tons to the weight of the pool. The weight and stress of the water require the pool to have a great deal of foundational support, and a breach in the pool’s structural integrity could result in the leakage of thousands of gallons of water. This leakage, which may very well go unnoticed by the homeowner, can have a catastrophic impact on the foundation of any nearby structure, including a home, pool house, or garage. The homeowner or property manager needs to inspect for leakage regularly. Both above-ground and in-ground pools can pose a potential risk if water begins leaking into the soil around a pool and home.

Warning Signs of Foundation Damage

#1. Foundation cracks in an in-ground pool

Indicators of pool foundation issues can mimic signs of problems with a home’s foundation. Cracks appearing in the foundation of an in-ground swimming pool should alert the homeowner to inspect the home’s foundation. If soil movements are causing cracks in the in-ground pool, the shifting soil is likely affecting the home’s foundation.

#2. Shifting and cracks in the pool deck

Upward or downward shifting of the paving around a swimming pool may indicate the pool itself could be moving. Soil problems under the pool may be the cause. Examine the bottom and sides of the pool for cracks. Once the pool cavity is compromised, leaks may accelerate soil degradation. If soil problems exist beneath the pool, these same issues may be affecting the home’s foundation.

#3. Unexplainable moisture fluctuations around the pool

Sudden sogginess in the soil around the pool decking may be a warning sign of a severe leak either from the pool or from damaged underground pool plumbing. Soil expands when wet and contracts as the moisture evaporates and as water is absorbed by plants. The changes in the soil can damage the pool’s foundation and the home’s foundation.

A slow leak can cause severe damage over time. Two of the most common sources of slow pool leaks, the supply and return lines to the filtration system, are difficult to detect. Since pool equipment is often situated close to the home’s foundation, the leaks directly impact the integrity of the foundation. Have the pool plumbing system tested for leaks if there is any sign of a leak.

What to Do if Leaks and Damage Are Discovered

If any of the warning signs mentioned above are spotted, contact a pool professional and a foundation specialist to diagnose the problem and offer solutions. Keep in mind a typical pool contains around 30,000 gallons of water. If the leak leads to a breach in the home’s foundation, water from the pool, clogged gutters, or a heavy thunderstorm can flood the basement or crawl space in just a short time.

In the event of a water damage disaster, trust the cleanup and restoration experts at SERVPRO of Carrollton to remove the water, dry out the structure, and clean the area. For more information about flood damage cleanup in Farmers Branch, TX, email SERVPRO of Carrollton at or call the office at (972) 446-0383.

How a “Minor” Water Leak Can Result in a Major Water Damage Disaster

2/1/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton dispels myths relating to supposedly minor water leaks.

The water damage restoration team at SERVPRO of Carrollton wants homeowners, property managers, and business owners to realize there is no such thing as a “minor” water leak.

The Myth of the “Minor” Water Leak

There is nothing “minor” about a minor water leak. A seemingly insignificant drip under the bathroom sink can expand into a major water damage disaster.

  1. Over time, a small leak adds up to a large quantity of water. One drop of water per second per day is a little over a gallon of water. A fine stream of water flowing at a rate of one gallon per hour wastes 720 gallons over a month.
  2. A small, unnoticed leak can cause a significant water damage disaster. A minor roof leak can collapse a ceiling, while a dripping pipe in the basement can lead to a black mold infestation. An occasional leak in the bathroom can cause wood rot to the extent that the toilet eventually falls through the floor.
  3. A small leak can add up to a large sum of money in water damage restoration costs and wasted water. According to HomeAdvisor, “The average homeowner spends between $1,210 and $5,158 to restore or repair water damage, with an average of $3,183.” 
  4. A minor water leak can keep a thirsty colony of termites thriving in the hot, dry Texas summer months.
  5. A home inspection provides the opportunity to discover water damage from a minor water leak. When a home goes on the market, the damage can reduce the house’s selling price by thousands of dollars.

As soon as a “minor” water leak is discovered, it needs to be immediately repaired. Delays in taking care of even the smallest leak, a pinhole leak, can have serious consequences.

Causes of Minor Water Leaks

Some causes or sources of leaks only yield small amounts of water. A defective seal may only release an intermittent drop of water from a sink drain. A loose plumbing connection may permit a narrow stream of water to flow from the joint. The HVAC condensate pan may leak very slowly at first, but as the rust corrodes the pan, the flow may increase.

Over time, copper pipes can corrode and develop pinhole leaks, which are difficult to detect because the water flow is so minute. Excessive water pressure can push small amounts of water through weak plumbing joints that otherwise would not leak under normal water pressures. Sudden and dramatic changes in air temperature can weaken joints and pipe connections leading to small leaks. These leaks may disappear when temperatures return to normal.

Homeowners must be vigilant of and attentive to the signs of small water leaks. When a leak is discovered and immediately repaired, the damage may be minimal.

Detection: The Main Problem With Minor Leaks

Minor leaks are so tiny that they escape notice until enough water has escaped to attract the homeowner’s attention. A plumbing connection emitting one drop of water per second will deposit a little over a gallon of water per day somewhere in or under a home. It may take a day or two for the homeowner to spot the evidence of the leak. A wet spot on the floor, a water stain on the ceiling, or a musty smell in the laundry room may hint at a problem. A dripping or hissing sound may be a telltale sign of a tiny leak somewhere in the house.

Leaks may be hidden behind a wall, under the floor, inside a sink cabinet, in the attic, or under a tub or shower stall. Over time, the leak will eventually reveal itself, but the damage will already be done. Peeling paint, warped flooring, ruined sheetrock, rotting wood, a wobbly toilet, a musty smell, mildew, and blotches of mold leave evidence of a clandestine leak.

On the other hand, a burst supply line can hardly go unnoticed by the homeowner. Water spews out at 7 gallons per minute under high pressure. The collision of the water with a wall, the floor, or the appliance makes a loud hissing noise. In minutes, dozens of gallons of water are streaming across the floor or cascading from the ceiling. The evidence is hard to miss.

For water damage cleanup and restoration, trust the knowledgeable, experienced, and certified professionals at SERVPRO of Carrollton. Contact SERVPRO of Carrollton to learn more about water damage cleanup services in Farmers Branch, TX. The office can be reached by email at or by phone at (972) 446-0383.

IICRC Standards and what it means to our clients.

1/30/2022 (Permalink)

SERVPRO of Carrollton and Bent Tree is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Faster to ANY size disaster!

1/21/2022 (Permalink)

Why is Fast Response So Important?

When it comes to water damage, experts such as the Environmental Protection Agency agree that the first 24 to 48 hours are critical for the prevention of permanent damage.

In one study, wet drywall that was left untreated for 48 hours already showed evidence of microbial growth.

That’s why you need a water damage contractor who will get on the scene quickly, assess the extent of the water damage in your flooded house, and begin the important first step of water damage remediation, which is to remove as much of the water as possible.

Water removal may include water extraction, and or removing and discarding wet building materials such as carpet and carpet pad, sheetrock, and insulation.

Once the water has been removed from the affected areas, drying equipment, including high-efficiency dehumidifiers and commercial air movers, can begin pulling the remaining moisture from the structure and the air.

The sooner all this is done, the less permanent damage will occur, and the less need there will be for water damage repair.

The water damage restoration company should take moisture readings in all affected areas throughout the drying process to ensure that everything is thoroughly dry before they begin repairing any water damage.

It is important that the moisture levels are also monitored in hidden areas, such as wall cavities and behind cabinets, to ensure that there is no remaining moisture to promote microbial growth.

The success of water damage remediation is greatly affected by how quickly it is begun. A water damage restoration company in Carrollton, TX.

A company whose phones are answered day or night by their staff, not an answering service, and who can have a truck in route to you immediately to begin the water damage clean up, will make your life a lot easier.

Helpful tips to reduce damage during a Winter storm.

1/19/2022 (Permalink)

Although it doesn’t happen often in North Texas, February of 2021 will long be remembered as a period of extended days with temperatures that fell below 32 degrees F.

In 2022, we have already experienced a few days of below freezing temperatures. If you haven't already done so, it's time to take steps to help prevent your water pipes from freezing. 

Here are some helpful tips for preventing frozen water pipes:

  • Keep your house at a warm, consistent temperature both day and night.
  • When you know temperatures will be dipping below freezing, allow both hot and cold water to run in all the sinks at a slow, constant drip. It only needs to trickle, and that tiny amount of water will keep the water moving through the pipes and prevent them from freezing.
  • Open up the cabinet doors in the bathrooms and kitchen. This will allow the heat from the home to circulate and warm up the pipes.
  • Keep the garage door closed to keep garage pipes from freezing.
  • If you leave your home for extended periods of time, do not set your thermostat lower than 55 decrees.
  • If you do end up with frozen pipes that haven’t ruptured, a hand-held hair dryer or heat lamp can thaw them.

If you do have water damage as the result of a frozen water pipe, call SERVPRO® of Carrollton and Bent Tree at 972-446-0383 for your water restoration needs.

We also offer reconstruction services!

What can cause a sump pump to fail?

12/20/2021 (Permalink)

Between 1996 to 1999, 99% of US counties suffered a flooding event. In Fort Worth, Texas alone, nearly 600 flooding events have devastated the city during this time period. While sump pumps in homes have helped to ease the issue of basement floods, some homeowners were likely burdened with common issues pertaining to sump pump problems. 

Sump pumps serve as the first line of defense against basement floods. But if they have faulty functioning, then you might end up with a destroyed basement that will require water damage restoration.

To get familiar with common sump pump problems, continue reading below.

Why do Sump Pumps Fail?

Before you learn about the common sump pump problems, it’s important you understand why your sump pump is failing to begin with.

Sump pumps are composed of many intricate parts that are prone to malfunctioning. And because there are many different models and types sold on the market, it’s probable that you will own one that’s cheaply made. Also, besides use and brand type, improper installation can also cause a sump pump to break.

So What Are the Common Sump Pump Problems?

There are quite a few common issues that can occur with sump pumps. They include:

Overwhelmed Pumps

No matter their design, a single sump pump is not powerful enough to take on a flooded basement. Because of this, they can be overwhelmed due to the large amounts of water pouring in.

No Water Entering the Pump

If your sump pump isn’t taking in any water, this is often a sign that your pump wasn’t installed correctly. Or it can even be because your sump pump isn’t linked to a drainage system.

Clogged Pump

It’s important that your sump pump has a lid. Without one, it will become clogged and dirty over time. Eventually, your pump will become slow or it will stop working entirely.

Power Loss

A sump pump that loses power can leave your basement vulnerable. 

When a powerful rainstorm happens, it has the potential to knock down power lines. As a result, your home loses power and your sump pump will not function.

Sump Pump is Continuously Running

If your sump pump is running too much, no matter how harsh the weather, you should consider hiring a professional right away for assistance. An overworked pump can burn out due to consistent flooding or because of a broken or missing valve.

Frozen or Clogged Discharge Lines

Discharge lines are what allow a sump pump to function properly as they dispel collected water. When these lines are frozen or clogged, your pump’s system will begin failing.

Call SERVPRO for Water Damage Restoration Services

With the dangers that can happen with a broken sump pump, it’s very likely that water damage will occur in your home. But don’t worry, SERVPRO is more than happy to provide its Carrollton water damage restoration services. With our years of experience, we feel more than confident that we can help you.

Call us today at (972) 446-0383. 

How a Leak or Water Damage Disaster Can Draw Pest into the Home

11/23/2021 (Permalink)

Blog Summary: A hidden water leak can attract vermin and pests, and SERVPRO of Carrollton is informing property owners of this unusual sign of water damage.

The team of professionals at SERVPRO of Carrollton is available 24/7, 365 days a year, to respond immediately to water damage in Dallas, TX. Minutes count when a home or business faces a water intrusion. The scope of the disaster expands every minute that water pours through the roof or spreads through the house from a ruptured appliance supply line. In some instances, the slow leaks that go unnoticed or unresolved cause advanced secondary water damage that can lead to thousands of dollars in property damage and restoration costs. SERVPRO of Carrollton explains how water damage from household leaks can attract pests and vermin. These intruders introduce disease and other contaminants into the water-damaged area.

What Pests Are Attracted to Water Leaks?

Rodents love water leaks. Rats, mice, squirrels, and chipmunks are common types of rodents found in Dallas, TX. More than one kind of skunk also calls this area home. Raccoons and possums will sometimes join the crowd of critters looking for an endless supply of water.

A favorite hideout for these nuisance animals is the crawl space where these pests will enjoy a cool drink from a leaking pipe. Do not be surprised to see a skunk or squirrel lapping up water from a dripping spigot. On a hot Texas afternoon, a clogged gutter or downspout with standing water provides an oasis for vermin.

A water leak will also attract a legion of insects and spiders. The more common six- and eight-legged pests include termites, cockroaches, ants of every sort, mosquitoes, scorpions, spiders, and silverfish. These tiny creatures can go unnoticed, building their colonies and gaining a secure foothold in the home. The proliferation of insects and spiders may be sending the homeowner an indirect message that there is a serious water leak somewhere in the house.

What Types of Damages Can Water Leaks Do to a Home?

Water leaks under the sink and around the bathtub or shower can damage walls, ceilings, subflooring, and baseboards. If left unresolved, water leaks can cause wood rot, mold, and mildew to develop over time. Eventually, the soft, spongy floor can give way under the toilet, tub, or shower.

Pests can also cause damage, but the type of damage depends on the type of pest. Rodents and other small mammals will collect insulation and other materials to build nests, mate, and give birth. These animals have sharp teeth and love to gnaw on electrical wiring, wood, concrete, PVC conduit, and plastic plumbing. A minor leak can become a gushing torrent of water, causing thousands of dollars in water damage.

These cute, fuzzy creatures carry a myriad of diseases, mites, fleas, and ticks. Skunks and raccoons may carry rabies. A scratch or bite from an uninvited, infected house guest could cause serious health issues.

Wood-Destroying Pests

Rotting, moist wood is a favorite of carpenter ants, termites, and powderpost beetles. They love the safe, dark environment under sinks and appliances, in the crawl space, and in the attic.

Evidence of a termite infestation include:

  • paint bubbling on walls and ceilings
  • small mud-like tubes on the sides of the house
  • tiny pin-sized holes in cabinets or drywall
  • soft spots on laminate or hardwood flooring
  • fine sawdust along the baseboards

The homeowner should seek an inspection and treatment from a reputable pest control company. Any property damage or water damage should be repaired. Hire a qualified plumber to inspect the plumbing and repair any leaks.

An explosion in the population of mosquitoes, cockroaches, spiders, and silverfish may be sending a message to the homeowner that there is a water leak in the home. If water damage is discovered, contact the water damage restoration experts at SERVPRO of Carrollton. They will respond rapidly within the hour to begin the cleanup, repair, and restoration process. Secondary advanced water damage will be halted, and mold issues will be diagnosed and remediated. Cleaning, deodorizing, and sanitizing will make the home clean, safe, and fresh. The pest control company can remove the pests. SERVPRO of Carrollton can clean up the mess and restore the damaged areas.

For more information about water damage restoration in Dallas, TX, and the surrounding areas, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at

Sewage Back up in your home.

10/15/2021 (Permalink)

Water and Fire Damage Information 7x24x365

When sewer lines become obstructed, preventing wastewater from flowing through drainage pipes, blockage occurs. The thick, black water that forms as sewage is a potential hazard, as it contains contaminants and viruses that can present a risk of severe illness if exposed to humans or animals.

If you have a sewage backup in your home you will need to fix it quickly. However, knowing what causes sewer backups can help you prevent a hazardous situation in your basement or home. Here’s how to prevent and handle sewage backups in your pipes:

Causes for a Sewage Backup in the Basement

  • Clogs – Sewage can back up into your home when either your home’s drain pipes or main sewer line becomes clogged. For example, if one toilet creates a sewage backup, the drain connected to that toilet will likely be clogged. But if all toilets or bathtubs in your home create backflows, then there may be a clog in the main sewer line or the sump pump failed. Clogs can consist of hair, grease, or other solid materials that end up in the drains.
  • Tree Roots – Trees can grow really long roots that intertwine with your sewer line. Roots can grow into a pipe and cause holes or crush the sewer line by growing around it. Even if the roots in your yard are not the problem, roots from nearby trees can reach your sewer line and damage it.
  • Damaged Sewer Lines– In the past, pipes were made of cast iron and clay piping which don’t last very long. Aging sewage systems can break down and crack, causing sewage backups and flooded basements. Plastic sewer lines have now become the norm.
  • Heavy Rainfall – Can heavy rain cause sewer backup?  Yes, large amounts of rain can overburden your city’s sewer lines. If the public sewer can’t handle excess rainfall, the water can make its way into connected sewer lines. This puts your home at risk of water backflows.

How to Prevent a Sewage Backup-

  • Don’t pour grease down the drain. Cooking oil can harden within your pipes; it gradually stops debris from draining, creating a clog. To properly dispose of grease or fat, pour it into a heat-resistant container and throw it in the trash after it cools off.
  • Dispose of paper products properly. Flushing hygiene products such as paper towels, diapers, or feminine products down the toilet can easily clog your sewer line. Save yourself some trouble and discard paper products in the trash.
  • Install a new plastic pipe or cut tree roots. To prevent tree roots from damaging your sewer lateral (the line buried in your yard),replace it with a new plastic pipe. If tree roots still grow in your sewer lateral, cut the roots occasionally.
  • Install a backwater prevention valve. This fixture allows sewage to leave but prevents it from backing up into your home. Backwater valves are typically installed into a sewer line and sometimes into a drain line in the basement.
  • Sewage pump maintenance. Ensure your sump pump doesn’t sit on debris such as silt or gravel, which could be sucked up into the pump, ruining the motor. Instead, place it on a steady flat brick. Also, ensure the sump basin has a filter fabric around it to stop debris from coming in.

How to Proactively Address Potential Sources of Leaks in Order to Prevent Water Damage

9/6/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton offers tips on preventing water leaks in the home and what to do when a water leak causes a water damage disaster.

The professionals at SERVPRO of Carrollton understand firsthand how disruptive and stressful water damage in Carrollton, TX, can be. The SERVPRO team offers these tips to help prevent water damage from water leaks in the home.

Checking for Leaks

The Environmental Protection Agency (EPA) offers the following statistics on wasted water from household water leaks: “Annual household leaks waste 1 trillion gallons nationwide, equal to water use in 11 million plus homes. The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day. Common types of leaks found in the home are worn toilet flappers, dripping faucets, and other leaking valves. These types of leaks are often easy to fix, requiring only a few tools and hardware that can pay for themselves in water savings. Fixing easily corrected household water leaks can save homeowners about 10 percent on their water bills.”

Resolving a household water leak boils down to four factors:

  1. Problem: Is there a water leak in the home?
  2. Source: Where is the water leaking from?
  3. Repair: What will it take to fix the leak?
  4. Restoration: What damage has the leak caused, and what measures are needed to repair the damage?

Discovering a leak can be challenging. Examining every inch of plumbing and every potential source of a water leak is impossible for the typical homeowner. However, a water leak will often leave some obvious clues that the homeowner can easily identify.

Listed below are some tips for discovering water leaks:

  1. Inspect the water bill for an unexplained increase in usage.

Water usage during a colder month should be low compared to the middle of summer. Water usage for a family of four in January or February should not exceed 12,000 gallons per month. Usage levels above this amount indicate a serious leak.

  1. Watch the water meter.

Suspend water usage for two hours. The reading on the water meter should not change; changes indicate a water leak somewhere.

  1. Inspect faucet gaskets and pipe fittings with eyes and fingers.

Any surface water on the outside of the pipe or faucet may indicate a leak. Keep an eye out for water around the base of the faucet or on the counter around the faucet.

  1. A drop of food coloring in the toilet tank will uncover toilet leaks.

Put one drop of food coloring in the toilet tank. If the water in the toilet bowl turns the color of the food coloring, there may be a leak. Remember to flush the toilet to prevent the food coloring from staining the tank.

Toilet Leaks

Over time, toilet bowl flappers lose their flexibility and do not consistently create a seal. The failure to create a seal leads to leaks, and a warped, loose-fitting flapper can waste 200 gallons of water per day.

Faucet Leaks

Like flappers, faucet washers can become old, hard, and worn, resulting in leaks. Flowing at a rate of one drop per second, as many as 3,000 gallons of water – the equivalent of 180 showers – can trickle down the drain per year.

Showerhead Leaks

Most homeowners have experienced the annoying drip of a leaking showerhead. Tightly connecting the showerhead and the pipe stem with Teflon™ tape can remedy most leaks. If the leak persists, have a licensed plumber diagnose and repair the problem. If needed, replace the washer or O-ring inside the showerhead when replacing the Teflon™ tape.

Outdoor Leaks

A small leak in a lawn irrigation system can waste about 6,300 gallons of water per month. Over the course of the summer, enough water to fill a medium-sized swimming pool leaks from the irrigation system. Secure the services of a reputable irrigation professional to inspect the system and make any repairs.

Small leaks from many different sources add up to big problems. A long-term leak can ruin flooring, collapse ceilings, cause wood support beams to rot, degrade a concrete foundation, and lead to a major mold infestation. If ignored or neglected by the homeowner, a water leak may negate a valid claim on the damages.

When a water damage disaster does occur, call in the water damage restoration professionals at SERVPRO of Carrollton. They have industrial-grade equipment to rapidly remove the water. Advanced water-detection devices ensure the drying process is thorough and complete. Specialized cleaning techniques and EPA-approved cleaning solutions make the once contaminated environment safe for humans and pets. The SERVPRO team is available 24/7, 365 days a year, and SERVPRO of Carrollton can manage the insurance claims process from start to finish.

Trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. For more information about the water damage restoration company in Bent Tree, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at

How Vacation Homes Are More Vulnerable to Water Damage Than Year-Round Residences

8/3/2021 (Permalink)

Blog Summary: Because vacation homes are often unoccupied for the majority of the year, they are more susceptible to extensive water damage.

Water damage in Carrollton, TX, is a concern for homeowners, and no one wants to find large amounts of water pooling on the floor. People that own a vacation home in addition to their primary residence will want to make sure that they understand the risk factors that make vacation homes more likely to experience a large-scale water damage disaster.

Carrollton, TX, is a beautiful community and an ideal destination for rest and relaxation. Local residents enjoy vacationing at lake homes located on the area’s scenic lakes. However, homeowners should remember that their primary residence is less vulnerable to a large-scale water damage incident than a vacation home that is only used for a few weeks or months out of the year.

Why Vacation Homes Are More Susceptible to Large-Scale Water Damage

  1. The homeowner is more invested in the upkeep and maintenance of the primary residence.

When disaster strikes at a primary residence, homeowners must repair the damage quickly so that they and their families can continue to carry on with their normal life. If the incident is severe, the homeowner may have to evacuate the premises for days, weeks, or even months. As a result, homeowners are more likely to prioritize maintenance at the home they spend the most time at rather than the home they only visit occasionally.

  1. The homeowner is more aware of unusual sounds and smells in the primary home.

Because homeowners are well-acquainted with the familiar sounds of their home, they will notice abnormal noises such as clanking, rattling, or whirring. The homeowner will pay more attention to these sounds, which may indicate a leak somewhere in the plumbing system. Most likely, he or she will conduct a preliminary visual investigation, seek advice from a friend or neighbor, or schedule an inspection with a certified plumbing professional. In addition, unusual odors can alert the vigilant homeowner to a water leak or a mold infestation.

At a vacation home, however, people are seldom present to observe strange sounds or smells. Even when people are present, they may not have spent enough time at the house to gauge what noises are or are not normal.

  1. The homeowner is more attentive to the rhythm of the primary residence as it ages, wears out, and degrades.

Malfunctions, equipment failures, breakages, clogs, and plumbing backups can sometimes be predictable. For example, washing machine supply lines need replacing every five years due to the repetitive cycles of the washing process; the stresses take their toll on the supply lines. Gaskets, washers, O-rings, and fittings degrade over time and need periodic replacement. Faucets, sink drains, and toilets will eventually leak.

Often, the homeowner can have a sense that some home appliance or system is due for a replacement or an inspection. Daily activity in the primary residence provides constant reminders to schedule repairs before a water damage disaster, sewage backup, or appliance failure occurs.

In contrast, vacation homes are commonly left unoccupied for much of the year. Without staying in the house regularly, the homeowner does not develop an awareness of the home’s rhythm and can miss cues that signal an impending water damage disaster.

Water Damage Vulnerabilities Common to Vacation Homes

Listed below is a comprehensive checklist of the vulnerabilities of a vacation home to a large-scale water damage disaster.

  • Lack of usage
  • Neglect on the part of guests to report an issue before it becomes a disaster
  • Misuse or abuse of the home by guests, vacationers, or short-term renters
  • Aging, degrading, and decomposition of parts and appliances over time
  • Corrosion of the plumbing from harsh sediments and minerals in the water supply
  • Changes in temperature and moisture that fracture pipes or loosen fittings
  • Condensation that can foster a mold infestation, cause wood rot, or lead to other structural damages such as foundation cracks and warping of support and load-bearing beams
  • Changes in water pressure in the water line
  • An extended power outage that allows items in the freezer and refrigerator to thaw and flood the floor
  • Severe weather that damages the roof, windows, or siding while the vacation home is unoccupied
  • Manufacturing defects in appliances such as the refrigerator, washer, or ice maker
  • Rodents, raccoons, or skunks chewing through a water pipe, water supply line, or electrical wire in an unoccupied vacation home
  • HVAC leakage related to the condensate pan or evacuation line

To learn more about water damage restoration in Dallas, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383. The office can also be reached by email at

How to Avoid Water Damage to Lakefront Property

6/8/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains how waterfront property owners can avoid water damage to their lake homes.

The team at SERVPRO of Carrollton is made up of water damage restoration professionals with experience and certifications across the property damage restoration industry. The owners, Phil and Mary Jo Ciatto, make sure that their customers receive the best customer service possible. The entire Carrollton SERVPRO team is invested in the Carrollton community in which they live and work.

Carrollton, TX, is a wonderful place to live. According to a national real estate monitor, over one-third (36%) of people living and working in Carrollton are employed in office and administrative support, sales jobs, and management occupations. Carrollton also has more residents who work in computers and math than 95% of other places in the US. During the pandemic, many of these workers from various business sectors enjoyed the benefits of working remotely from home. These remote workers who owned weekend lake homes found themselves spending more time on the waterfront than at their primary home. Others went in search of the dream lake home and put their primary residence up for sale. Since lakes are abundant in this region of Texas, the demographic shift to the waterfront is understandable.

To make life on the lakefront more enjoyable and to protect the value of the waterfront property, SERVPRO of Carrollton offers four tips on how to avoid water damage to a lake house.

Tip #1: Prevent water damage resulting from swimming and other water activities.

Tracking water into the lake home after the occasional swim in the lake, pool, or spa may not present much of a problem. When the lake home was only a weekend retreat, the residual water intrusion from swimming presented no significant problem. However, multiply the water intrusion by multiple children and multiple times a day, and the problem escalates over a period of weeks and months.

Piling up wet clothes, towels, and flip-flops in the laundry room or bathroom can damage flooring, baseboards, and carpeting and lead to mold infestation or foul odors. Continuous saturation of flooring, carpeting, and rugs can also damage flooring and foster a mold infestation.

Simple remedies include creating an outdoor space to hang wet clothing and towels. Put down runners in the high traffic area from the entrance of the home to the bathroom. Use bathmats to capture excess water and prevent the flooring from becoming wet. Runners and bathmats should be washed weekly. If the rugs and mats are dampened multiple times each day, change them out daily with dry rugs and mats. Dry the damp mats outside in the sun if possible. Utilizing a portable room dehumidifier in areas exposed to frequent water and moisture intrusions can reduce the threat of water damage and mold infestation.

Tip #2: Watch out for spa or pool leaks.

Lakefront homeowners will often have a separate pool or spa for times when the lake is inaccessible due to low water levels, an algae outbreak, a fish die-off, or a chemical spill. A leaking pool filtration system can flood a crawl space, damaging the foundation and causing mold infestation and wood rot. While an interior spa is a welcome amenity for any home or waterfront home, a six-person spa holds as many as 475 gallons of water, and a spill of this magnitude can be disastrous. An operational spa introduces a massive amount of moisture into the air, and the increased humidity can cause extensive water damage and mold issues. Regular pool and spa maintenance and a room dehumidifier to mitigate the moisture influx can go a long way to preventing serious water damage from a pool or spa.

Tip #3: Excessive usage may put a strain on appliances, resulting in a water leak.

Inviting guests, friends, and family to the lake house is always enjoyable, and swimming, sunbathing, water sports, and boating are fun activities that build community. Entertaining large groups puts a strain on appliances such as the dishwasher, washing machine, and refrigerator. The increased usage of appliances may reveal leaks or cause malfunctions such as supply line failures or part failures. A burst supply line to the washing machine can spill as many as seven to ten gallons of water per minute into the laundry room.

Tip #4: Increased usage of the shower, bathtub, and toilets may result in a major sewage spill.

A bungalow with one or two bathrooms can handle a large crowd if the system is tied into a public sewer. However, if the home has a septic tank, trouble could be lurking.

  • An eight-minute shower: 17 gallons
  • An average bath: 30 gallons
  • A typical toilet: 3.5 gallons

Hosting a large group of people over the weekend can push large amounts of water through the sewage system. When the guest list includes small children, the homeowner may find that toys, excessive toilet paper, diapers, non-flushable wipes, paper towels, or pieces of clothing are being flushed down the toilet. Be on the alert for continuously running water, the need for multiple flushes, and strong odors. Give these warning signs immediate attention.

These four tips are just the starting point for avoiding water damage on the waterfront. By following these tips, homeowners can continue to enjoy life on the lake.

When a water damage disaster strikes, trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration in Carrollton, TX. The company offers twenty-four-hour emergency service, a faster response to any size disaster, highly trained restoration technicians, advanced equipment and cleaning techniques, and EPA-approved cleaning and sanitation solutions. The Carrollton SERVPRO team is a trusted leader in the restoration industry.

For more information about the water damage restoration company, contact SERVPRO of Carrollton by email at or by phone at (972) 446-0383.

What Are the Benefits of Hiring Water Damage Restoration Technicians Certified in Applied Structural Drying?

5/10/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights the importance of the Applied Structural Drying Technician certification, which gives homeowners confidence in a damage restoration company’s ability to dry a water-damaged home.

When a home experiences a water damage disaster, the proactive homeowner will want to choose a water damage restoration company that can be trusted to provide reliable, expert services. A homeowner can develop confidence in a restoration company by looking at the company’s professional certifications, which testify to a commitment to industry knowledge and customer service. A key certification in the area of water damage restoration is the Applied Structural Drying Technician certification.

What is an Applied Structural Drying Technician certification?

The certifying body for the cleaning and restoration industry is The Institute of Inspection, Cleaning, and Restoration Certification. Since its inception in 1972, IICRC has certified over 60,000 technicians and over 6,000 property damage restoration companies worldwide.

According to the IICRC, “The IICRC-approved Applied Structural Drying (ASD) course is designed to teach the effective, efficient and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.”

ASD technicians have learned how to effectively, efficiently, and quickly dry water-damaged structures and contents. A property damage restoration company with IICRC certifications embraces rigorous standards for business practices and professional expertise.

What is the Applied Structural Drying process?

Applied Structural Drying is a comprehensive approach to drying that is guided by specific psychrometric — water vapor content — data that scientifically measures the drying process. Water damage restoration experts who use this sophisticated method deploy high-intensity water extractors to remove the bulk of the standing water. Once this water is extracted from floors, carpeting, and furniture, industrial-grade rapid-spin drying fans are strategically placed to advance the drying process.

Next, high-efficiency dehumidifiers remove the moisture from the air. Throughout the entire process, ASD-certified water damage restoration technicians utilize advanced moisture detecting equipment to monitor the efficiency and progress of the project. This highly sensitive technology empowers the technicians to adjust the process as needed to achieve maximum efficiency. The entire drying process may require approximately seventy-two hours.

Since Applied Structural Drying is a non-invasive drying technique, technicians can begin the drying process immediately after arriving at the scene of the water damage disaster. Modern high-powered water extractors, which include both truck-mounted and mobile units, can dry water-damaged floors without removing carpeting and padding, eliminating the need to lift or remove carpeting to dry the floor. Not having to work with the water-logged carpeting or padding reduces the likelihood of the materials being damaged beyond repair.

What are the benefits of the Applied Structural Drying process?

Applied Structural Drying offers many benefits, including the following:

  • As mentioned above, technicians use sophisticated water extraction and drying methods to dry floors, carpeting, and carpet padding without having to remove the materials, which can be a costly and time-intensive ordeal. This non-invasive procedure can be implemented in clean water or Category 1 water damage scenarios. Fortunately for the homeowner, most residential indoor water damage incidents fall under the clean water category.
  • Because the water damage restoration company’s drying and moisture removal equipment efficiently targets the water-damaged areas, the restoration process is less expensive, less time-consuming, and less disruptive. As a result, stress and anxiety are reduced for the homeowner.
  • Uninterrupted dehumidification is a core aspect of Applied Structural Drying, so excess humidity, a significant contributor to the severity and scope of the damage, is quickly expelled from the affected area.
  • The rapid response enabled by the Applied Structural Drying method reduces the chances of a mold infestation growing in the aftermath of water damage. Dehumidification also destabilizes the conditions necessary for mold growth.
  • The speed at which the Applied Structural Drying is begun and completed means that residents of the damaged home can more quickly return to their home and their normal activities.
  • Psychrometric data collected throughout the drying process provides concrete documentation that the technicians have successfully completed the drying process.

Highly trained and professionally certified, the restoration experts at SERVPRO of Carrollton serve the local community with water, fire, storm, and commercial damage restoration services. The Carrollton, TX, damage restoration company offers twenty-four-hour emergency service, rapid response to disasters, expert restoration technicians, advanced restoration and cleaning equipment, and the compassionate care and concern that come from being locally owned and operated.

For more information about damage restoration in Carrollton, TX, contact SERVPRO of Carrollton by email at The office can also be reached by phone at (972) 446-0383.

Common Causes of Water Damage, Restoration Methods, and Expert Prevention Tips from SERVPRO

4/29/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton, SERVPRO of Bent Tree, Texas, is a leading emergency water damage restoration company. The water damage contractor discusses the common reasons for severe water damage in homes, how to prevent these situations, and tips for effective water damage restoration. 

Several circumstances lead to extensive water damage. Restoration becomes necessary when flooding and water damage are out of control, and professional intervention is often the only course of action at that point. However, there are some steps that businesses and homeowners can take to identify and address these problems before things escalate.

Six Common Causes and Water Damage Restoration Solutions

SERVPRO of Carrollton, SERVPRO of Bent Tree, Texas, is the area’s top water damage specialist. They deal with water removal and water cleanup and offer:

  • mold remediation, 
  • upholstery cleaning, 
  • area rug cleaning, 
  • carpet cleaning, 
  • grout cleaning, 
  • mattress cleaning, and 
  • tile cleaning. 

Their professionals discuss how water damage commonly manifests in homes and businesses and how residential and commercial water damage restoration services can help.

  1. Checking the Plumbing Systems

Leaky or burst pipes are one of the most common reasons homeowners deal with extensive water damage. Texas pipes can burst under freezing temperatures or pressure buildup from clogged drains. Leaks also occur behind walls where they’re not visible, causing untold commercial water damage.

Rising monthly water bills may also alert homeowners to potential problems. In all cases, hiring a plumber will ensure all connections are tight, clean, and free of obstructions. It may also be necessary to employ the services of professional water damage restoration companies like SERVPRO.

  1. Maintaining Water Heaters

Tank water heaters typically last for ten years, and a tankless model may have a 20-year shelf life, at most. When a unit nears the end of its lifespan, it leaks from the bottom. Issues also occur with mold growth or corrosion, but annual inspections and a timely replacement will circumvent these issues.

  1. Watching The Weather

Water damage from inclement weather is sometimes unavoidable and happens quickly. Storms damage roofs, cause flooding in basements and precipitate sewer backups. The only way to reduce the impact is to contact an emergency water restoration company like SERVPRO for 24-hour emergency service for disasters on any scale.

  1. Looking After Roofs and Gutters

It’s easy to overlook gutters, but when clogs occur, water pools inside the channels, spills over the side and accumulates around the foundation and walls. Unless homeowners clean their gutters twice a year, water damage is inevitable. Gutters should be free of leaves, twigs, rocks, and other debris to prevent water from infiltrating the building.

  1. Noticing Other Common Water Damage Signs

Some water damage is subtle, but ignoring it is unwise. Rather, prevent extensive damages and costly repairs by checking for these common signs:

  • Dripping or wet spots around sinks, toilets, and exposed pipes
  • The sounds of running water when all faucets are off
  • Unusual humidity levels inside
  • A damp, musty odor 
  • Brown ceiling or wall stains
  • Cracked or flaky drywall
  1. Choosing The Right Water Damage Restoration Company

Water restoration is essential to remove the water, clean, and restore the property to its original condition. A reliable water damage contractor like SERVPRO will:

  • respond quickly
  • We offer a licensed, highly trained team
  • provide reliable local references
  • understand the insurance claims process
  • use updated equipment and techniques

SERVPRO of Carrollton, Texas, offers exceptional water damage restoration services throughout the area. Their residential and commercial cleaning service will bring the home back to its original state after a flood or leak. Contact SERVPRO at (972) 446-0383, follow them on Facebook to receive recent news updates, or visit their offices at 3033 Kellway Drive Suite 124, Carrollton, TX, 75006.

How to Locate Hidden Water Leaks Before They Cause Severe Water Damage

2/22/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains ways to locate hidden water leaks before they can lead to advanced secondary water damage.

The water damage mitigation and restoration experts at SERVPRO of Carrollton are the leading water damage restoration professionals in the Dallas, TX area. With decades of combined experience in the property damage restoration industry, SERVPRO technicians specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage disaster, and they are IICRC and ECTP certified to handle all restoration needs.

A water leak that remains undetected and continues to leak for more than a short time can cause serious property damage. When homeowners or property managers suspect the presence of a water leak, there are several ways to detect the leak before it can do more damage.

SERVPRO of Carrollton is sharing five tips on how to detect water leaks. Once the leaks are detected, homeowners can either fix the leak as a DIY project if the issue is easily resolved, or they can bring in a qualified, bonded and insured plumber to repair the leak. If the leak is inadequately repaired and not restored to professional standards, the problem could arise again in the future, causing another water damage disaster.

To repair the water-damaged areas of the home, the homeowner should secure the assistance of trained water damage restoration professionals who can safely, efficiently, and properly perform the restoration process. Water leaks that have persisted unnoticed for weeks, months, or even years can cause damage that compromises the structural integrity of the home. Rotted flooring, floor joists, or support beams require special expertise to repair or replace.

Long-term water leaks can also create serious health hazards. An undetected water leak can create a perfect environment for the growth of mold and mildew. In just a few days or weeks, a massive mold infestation can erupt, requiring extensive and expensive mold mitigation. A simple leak that could have been repaired for less than a $100 plumbing bill or for a few dollars in parts from the hardware store ends up costing thousands of dollars to remedy.

Here are the five important hidden water leak detection tips that can save the vigilant homeowner time, money, and stress.

Water leak detection tip #1: Monitor the monthly water bill.

According to WaterZen, the Carrollton Water Utility Services, under the City Public Works Department, provides water for about 128,000 residents living in the Carrollton area. Monitoring water usage does not require physically reading the meter by the road or sidewalk. Carrollton residents can find all the information they need on their monthly water bill. Simply compare last month’s usage with the current month’s usage.

According to a study in 2015, the average Carrollton household water consumption per year is 8,300 gallons. At current water rates, the average water bill is about $67.00 per month. Water rates for a typical home that uses ten thousand gallons per month are $81.

Filling a swimming pool, irrigating the lawn with sprinklers, or watering the garden will dramatically affect the water bill. Watering the vegetable garden for one hour with a typical oscillating sprinkler uses as much as 1,000 gallons of water per hour.

What constitutes a spike in water consumption?

  • Standard bath: 27 gallons
  • Ten-minute shower: 20 gallons
  • Leaky faucet: five gallons per day or 150-300 gallons per month
  • Broken or cracked pipe: As much as 500 gallons per hour
  • Garden hose left running at an outside faucet (5/8”): 1,000 gallons per hour

An extra bath or two or a long, hot shower after a hard day at work will not show up as a spike in the water usage total or the amount of the water bill. Watering the garden or yard a few times a week or leaving the outside faucet on all night will significantly increase the water bill.

A higher water bill with no known increase in usage signals a problem. At this point, the homeowner may need to run a water usage check at the meter. Make sure all the water in the home is turned off. If the installed meter has a leak indicator, watch for movement. Otherwise, take a meter reading and check back in an hour or two.

Water leak detection tip #2: Conduct a faucet inspection.

A worn rubber washer under the faucet handle is responsible for a portion of the one trillion gallons of water wasted due to household water leaks. The fix for the leak is simple: replace the rubber washer.

Water leak detection tip #3. Perform the toilet tank dye test.

Hundreds of gallons of water can be wasted by a leaking toilet. Remove the tank lid and add some food coloring or a dye tab. If the water in the bowl is still clear after thirty minutes, the system is leak-free. Replacing the flapper takes care of most leaks.

Having to jiggle the handle to stop the toilet from running may indicate that the flush bar and chain are sticking. The remedy may be adjusting the nut that holds the mechanism in place. In other cases, the handle may be so corroded it must be replaced. Plumbing can be intimidating to some homeowners, so do not hesitate to call a qualified plumber to address these simple maintenance issues. The cost of the repairs is worth the peace of mind and the money saved by stopping the leak.

Water leak detection tip #4: Perform a visual inspection of ceilings and walls.

Stains and discoloration on walls and ceilings can go unnoticed for quite a while because the evidence and damage occur so gradually. An infrequent guest may walk into the home and instantly spot the stain, discoloration, bubbled paint or wallpaper, or warping. When dusting or vacuuming, take a few seconds to inspect the walls and ceilings.

Water leak detection tip #5: Be aware of underground water leaks.

Outdoor water leaks may require expensive repairs. A broken pipe can add hundreds of dollars to a monthly water bill. Soft spots, darkened areas, and the smell of water may indicate a major outdoor water leak. If an area of the lawn is moist after many days of dry weather, the cause may be a water leak. Look for unexplained puddles or water flows next to the driveway or along the curb. If an outdoor water leak is suspected, contact the local water company for assistance. If the leak is outside of their coverage area, they can recommend a plumber.

Vigilance is the best prevention for severe water damage. Knowing where to look and what to look for can detect many leaks before they get out of control and cause a water damage disaster and a potential mold infestation.

Trust the water damage restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. For more information about water damage restoration in Dallas, TX, contact the office by phone at (972) 446-0383 or by email at

How to Determine if a Home Has Water Damage or Termite Damage

1/25/2021 (Permalink)

Blog Summary: Termite damage and water damage can have similar characteristics. SERVPRO of Carrollton advises Carrollton homeowners on how to determine the difference between water damage and termite damage.

SERVPRO of Carrollton has provided water damage restoration services for the North Dallas area for years. Their team of professionals carry numerous certifications and possess years of experience. They are skilled at identifying water damage. Some water damage is hidden between walls or under flooring, secluded in dark crawl spaces, or disguised as termite damage.

Termite damage and water damage can share similar characteristics and mimic each other. With the right information, homeowners can distinguish if the damage to their home is from a water intrusion or from a termite invasion. Some species of termite prefer a diet of water-damaged wood. As a result, some cases of water damage restoration also require termite extermination services.

What Is the Difference Between Water Damage and Termite Damage?

Water damage and termite damage can exhibit characteristics that make it very difficult for the homeowner to discern the difference. It is easy to understand how the untrained eye of the average homeowner can confuse water damage and termite damage. Termite activity creates nests that are high in moisture content. Evidence of termite damage often resembles evidence of water damage. For example, both termite activity and water intrusion can cause paint to bubble and peel.

Treatment and repairs for water damage and termite damage are very different. Chemicals used in the extermination of termites require special certifications, licensing, and protective gear. When termite damage is involved in a water damage incident, SERVPRO of Carrollton professionals can manage the entire project, including having a licensed and bonded exterminator mitigate the termite infestation and damage.

How to Tell Water Damage From Termite Damage

Water damage

Wood that has undergone water damage develops square-shaped cells in the wood. The formation of this cell pattern can also be referred to as “cubicle rot.” The pattern created by these cube-shaped square cells is also referred to as “alligatoring” because they resemble an alligator’s back. These square-shaped cells are caused when the wood expands and cracks with the increase and decrease of water content. Here is an easy way to remember the key to identifying water damage. Alligators live in water, so an alligator pattern in the wood signals water damage.

Termite damage

When subterranean, or underground, termites devour wood, they feed along the softer springwood, avoiding the harder summerwood. Inspection of a cross-section of a tree reveals lighter-colored rings, which are springwood, and darker-colored rings, which are summerwood.

An inspection of a cross-section of wood that has been damaged by subterranean termites reveals darker-colored summerwood exhibiting a honeycomb appearance after the springwood has been eaten. Looking at the cross-section lengthwise, the remaining summerwood has the appearance of thick sheets of paper after the springwood has been consumed by the termites.

Drywood termites consume wood along and across the grain. They carve out large cavities or galleries for their nests, and these galleries are connected by tunnels. Drywood termites have smaller colonies, so they typically cause less damage. They usually are not as fast-acting as the subterranean termites.

Some termite species only feed on wood that has already suffered water damage. When a water damage incident occurs, homeowners should keep an eye out for a termite infestation as the wet wood may attract the voracious pests. Lingering to resolve an ongoing water or moisture issue could result in a dual property damage issue — water damage and termite damage. When both termite and water damage occur in tandem, the homeowner will need to address the water issue and termite infestation simultaneously before repairing the overall property damage.

Homeowners should note that taking immediate action to resolve a water damage issue can prevent advanced secondary damage, which may be much more extensive than the original damage. The restoration process may be more involved and more expensive. Insurance companies have a vested interest in homeowners identifying and resolving water damage issues without delay. Failure to act promptly on the part of the homeowner could impact the insurance company’s willingness to pay the full claim.

SERVPRO of Carrollton provides twenty-four-hour emergency service, and the company’s highly trained restoration technicians are trusted professionals in the restoration industry. The most advanced technology, the best techniques, and years of experience work together to provide customers with the industry’s premier restoration services. Because SERVPRO of Carrollton is locally owned and operated, they have a vested interest in and concern for the community.

For more information about water damage restoration in Carrollton, TX, contact the office by phone at (972) 446-0383 or by email at

Slab Leaks and Water Damage: How can SERVPRO of Bent Tree and Carrollton help?

1/20/2021 (Permalink)

moisture meter #HeretoHelp!

“You have a slab leak.” These are words that no homeowner ever wants to hear. That’s because not only do you have to repair the leak, but you also must check for signs of possible water damage throughout the house.

But what exactly are those slab leak signs that can create water damage? Here are just a few symptoms associated with a slab leak.

  • Cracks in the flooring or walls.
  • Hearing running water when all water is turned off.
  • Moisture under the carpets. This could be a sign that a leak might have created a crack in the slab.
  • Your water bill is larger than normal. This could mean that water is leaking somewhere, potentially in the slab.

If you do in fact find water damage in your home due to a slab leak, it is important to have a professional water damage company like SERVPRO of Carrollton and Bent Tree take a look. We’ll be able to assess the damage done and create a remediation plan that removes all signs of water damage from your home.

North Dallas Home Faces Water Damage Caused by a Slab Leak

We recently had a homeowner in the Bent Tree neighborhood of North Dallas contact us after detecting a slab leak in his home. The leak ended up affecting multiple areas of the house including the master bathroom, master bedroom, hallway and coat closet. The homeowner knew he needed help from a professional water damage company, so he decided to give SERVPRO a call.

After talking to the homeowner on the phone, our Project Manager, Cindi Wager immediately made her way over to the home to inspect the water damage. Her inspection did in fact show water damage in all of the areas that the homeowner originally mentioned. After seeing the extent of the damage, Cindi decided to have our Crew Chief, David Buffington, come out to the home and create a remediation plan.

With a plan in place, our talented team of technicians were on their way to begin the cleanup process. The laminate flooring had to be removed in all of the affected areas. Once that was done, our team tested for asbestos, which came back positive. The homeowner’s insurance agency had another company remove the asbestos in the flooring. Once that was done, our team went back out to the home and set up drying equipment. This helps ensure all of the water damage in the home was completely removed.

In the end, the homeowner was very pleased with our work. He appreciated our fast response time and our ability to remove all signs of water damage from his home. We were happy to help!

A Slab Leak Damages Multiple Rooms in a Denton County Home

When it comes to water damage, timing is everything. The longer you wait to remedy the damage, the more time it has to spread to other areas of your house. This is especially true when it comes to water damage caused by a slab leak.

A homeowner in Denton County recently contacted us after seeing signs of water damage in multiple rooms of her house. Because it was in so many areas, she had difficulty detecting the source of the water damage, so she decided to call her plumber for help. Her plumber told her that the damage was caused by a slab leak in her home. He fixed the leak and then told her to call SERVPRO of Bent Tree to remove the resulting water damage.

We are ready to help any time of the day, any day of the year!  You can reach us at 972-446-0383.

Water damage in your attic.

1/19/2021 (Permalink)

attic Always Here to Help!

Considering the attic isn’t an area that is used often by homeowners, it’s easy to forget about it. This is the main reason water damage in the attic often goes unnoticed. If water damage isn’t addressed, it can cause more damage to the areas below the attic and potentially cause mold. The signs of water damage usually include water stains, mold, or musty odors in your home. It is important to make sure you take the proper steps to assess the damage as soon as you notice in order to assure your safety and health, and avoid expensive repairs. 

In order to address the damage, you must first find the source of the problem. Begin by evaluating the damage. Where is the water coming from? Could it be a burst pipe or a hole in your roof? Make sure to check the roof for leaks on a regular basis. The water damage in your attic can also be caused by a lack of ventilation. Humidity can get trapped in the attic and cause a buildup of condensation, which causes water damage. Be sure to remain safe throughout this process and turn off all electrical items before touching anything. 

The next step is to inspect for mold and fix any leaks. As previously mentioned, water damage can lead to a more serious issue, mold, and mildew. Mold can grow in as little as 24 hours, and it’s easy for it to go unnoticed. When inspecting for mold, it is important to take the proper precautions and be careful. Some mold is toxic to humans and if the mold is a serious issue rather than a small one, it’s best to contact a professional. It is also advised to contact a professional before attempting to fix any leaks unless you have to tools and skills to do so with ease. 

SERVPRO of Bent Tree and Carrollton is always ready to help and assist you with any water damage or mold you may have! If you’re in over your head with water damage, give us a call at 972-446-0383.

Where is this Water Coming From?

12/15/2020 (Permalink)

Water Damages Ceiling 7x24x365

Floods in the home can be caused by a number of factors, such as:

Leaking, broken, faulty pipes and old plumbing are often responsible for long term water damage which not always easily noticed on the surface but nevertheless require attention.

Windows and doors that are installed incorrectly can leak water into your home or business.

Household appliances such as washing machines and dishwashers can leak damaging carpets and floors.

Sewage backups such as blocked drains from grease, dirt and hair or root infiltration where tree roots grow and cause blockage.

Sink, bathtub and toilet overflows can also flood large areas of living space before the water source is shut off.

Roof leaks such as the sealing around chimneys, vent pipes and skylights is worn away or high winds blowing moisture under shingles and through home siding.

Intrusion of water in basements from foundation faults and heavy water saturation around exterior walls.

Many times, emergency fire and water damage accidents happen when least expected. We understand the situation. Our phone lines are always open, and when that time comes for immediate response we are ready.

Our professionals in Restoration services are always on hand to consult with you. They’ll speak with you on how we can successfully restore your home or business with the least amount of stress and strain on you and your family, and give you a free estimate. Call us now to find out more.


The Steps You Should Take to Begin Hardwood Floor Water Damage Restoration

12/14/2020 (Permalink)

Blog Summary: If you have experienced water damage in your home, you must evacuate the water and dry your hardwood flooring as soon as you are able. Fast action could save you the trouble of replacing your hardwood flooring by preventing visible damage. Cleaning and drying the wood can also prevent mold and dirt contamination on the damp floor. The experts at SERVPRO in Carrollton, Texas, can accommodate all your water damage restoration needs.

The Steps You Should Take to Begin Hardwood Floor Water Damage Restoration

Homeowners around the world fear leaking and flooding in their homes. Not only is the invading water inconvenient, but excessive moisture in your home can lead to serious damage. If you have experienced flooding or leaking in your home, here are a few steps you can take to attempt to curb the damage to your property:

  • Dry the area as best as you can. Industrial fans pointing toward the water damage will help to dry the moisture from your hardwood floor. 
  • Identify the source of the water. After the water cleanup, take the time to identify the source of the water. Knowing the source can help water restoration companies find a solution for your water problem as quickly as possible.
  • Call SERVPRO in Carrollton, Texas, to receive expert water damage restoration and water removal.

Dealing with Damaged Flooring

If your flooring swells to the point of buckling, you should opt for a full replacement of the hardwood. The type of water that affected your flooring may also determine if you need to replace the damaged hardwood or not. If the water that caused the damage was black sewage water, a full-floor replacement will prevent the spread of contaminants in your home.

Signs and Causes of Floor Damage

Water from a variety of sources can affect hardwood flooring. Leaking pipes, backed-up sewage, natural flooding, and even saltwater fish tank flooding can all lead to severely damaged flooring. 

If you have experienced excess moisture in your home, you may notice visible damage to your floors. Cupping, crowning, buckling, and staining can all result from standing water absorbed into your hardwood. 

Saving Hardwood Floors

The most important factors when it comes to saving your hardwood floors are removal of the water and drying the wood. The less exposure the wood has to water and the less time it has to absorb moisture, the greater your chance of saving it. During a flood cleanup, evacuate the water as quickly as possible.

Not only will the absorbed moisture cause fluctuations in the structure of the wood planks, but the porous nature of wood makes it vulnerable to contamination by dirt and bacteria. Once your flooring is dry, you should conduct a thorough cleaning of the floors. Uncleaned flooring after severe water damage could lead to health problems in the event of mold growth.

If you can't remove the water from the hardwood surface within 24 hours, the likelihood that a full replacement will be necessary increases. Don’t let water damage restoration put your life on hold. Call SERVPRO in Carrollton, TX, for residential and commercial water damage restoration today.

About the Company

SERVPRO serves the Carrollton, TX, area for flood cleanup and water removal. Your home is our number one priority, and that’s why you can count on us at SERVPRO for fast and professional water damage restoration. Our professionals offer fast and reliable work anywhere within zip code 75006.

SERVPRO also offers mold removal, air duct cleaning service, building restoration, and fire damage restoration service. Don’t rely on separate mold remediation companies, fire restoration companies, and water damage restoration companies to take care of your home’s needs. Consolidate with SERVPRO instead. Follow SERVPRO on Facebook to find out more.

Drainage issues in your home.

10/16/2020 (Permalink)

clogged pipe Call us today---972-446-0383!

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Bent Tree  and Carrollton with your water needs. We will be there to clean up the mess those clogged drains made. 

When H20 must go!

9/10/2020 (Permalink)

Ceiling Leak Ceiling wet from water leak.

Most insurance companies encourage residential and commercial properties to immediately call their restoration company to do professional and effective work when water damages occur.

Water damages occur when least expected and they are tricky because they can lead to more serious problems. Is important to contact a reliable restoration service to assess, extract water, and eliminate the damage as fast as possible.

Water Damage Scenario: Getting Ready for the Holidays

Fall is just around the corner and you are excited! Finally, pumpkin spiced lattes, apple cinnamon pies, warm dishes with family and a break from the humid Texas weather days are coming! The last thing that comes to mind is something wrong happening to your home or office.

All the sudden you realize a leak coming in from the ceiling! There was a leak in the roof, the upstairs toilet is overflowing, the HVAC has been leaking, or who knows what and you are standing in water where it is not supposed to be.

Water damages can come in from anywhere. It is not always a hole in the roof or a faucet that was left unattended. Finding the source of the problem is only part of the battle. Once the source is identified, the next step is to stop the water loss and check to see if the water is contaminated.

Understanding the Surroundings

Checking the damaged area is the next crucial step. Checking to see if the water is clear, grey, or black is important because it classifies the water loss category. After checking the water, you can assess the area to see the extent of the damage.

In addition, inspecting for safety concerns like electronics, gas supply, waterlogged appliances, sewage, or chemicals is important to note. These make the area highly hazardous and you should clear the area immediately if put into this situation.

To keep matters from getting worst, you must start the cleanup process immediately! Musty odors will start hours later after being affected and can indicate the start of growth (mold).

How SERVPRO of Carrollton can Help

Calling SERVPRO, we can help with the whole process. Our staff is trained on the identification of the source, water type, inspection of the damaged area(s) and identifying growth. Plus, we are experts in the extraction of water, treatments, disposal, wall and floor inspections and more.

We come equipped to help you out of any water situation, so you are not drowning in worry.

Our staff helps you from start to finish any season. Family owned, we take your call to assess your situation, go to inspect, work hard to keep you afloat, and offer our reconstruction services so your place looks "Like it never even happened."

We all take great pride in ensuring all our customers receive the best service possible. No job is too big or small for SERVPRO of Carrollton to handle.


Whether it is a water damage in the office or at home, it got to go! SERVPRO of Carrollton is here for any water damage restoration need.

It is much easier to have a professional damage restoration company look at the situation in the beginning of the loss so further damages can be minimized or eliminated.

For more information or any additional questions, call SERVPRO of Carrollton  at (972)446-0383 or visit our site at

Local Water Damage Restoration Company Explains Why Basements and Crawl Spaces Flood

8/4/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Carrollton, TX, explains why basement and crawl space flooding can occur and offers tips on how to cope with the stress and frustration of a major water damage incident.

Carrollton is a typical Texas community. The average temperature in August is almost ninety-six degrees, making it one of the hottest places anywhere in the state. The suburban community, located about 20 miles from Dallas, has an overall Comfort Index of 7.1. Carrollton is a great place to live, work, and raise a family.

In some ways, the greater Dallas area is above average when it comes to rainfall. July, August, and September, on average, see a few inches of rain per month. In 2015, an unusually wet year, almost 17 inches of rain fell in September, driving the annual total to 62.6 inches or nearly twice the annual average rainfall for the area. The greater Dallas-Fort Worth area can see spikes of up to five inches or more in one day. A meandering squall can settle over a community such as Carrollton and dump inches of rain in just a few hours. Life is best structured around the averages. Plans must account for the worst of times, such as this scenario illustrates.


During the 2015 spike in rainfall, the most annual rainfall in the area since 1899, roofs that had never leaked sprung leaks. Crawl spaces that had been dry since the houses had been constructed were now riddled with mold and mildew. Basements and crawl spaces that had never flooded turned into indoor swimming pools. Homeowners throughout the area were forced to take measures to mitigate the water damage.

The family had lived in their home for 32 years, raised their children there, and now entertained grandkids in the backyard playground and in the spacious basement on rainy or cold days. The intense rains of 2015, over sixty inches, revealed leaks in the roof and basement. The roof needed replacing anyway. The basement was a much larger ordeal involving a French drain, a sump pump, and some interior work in the basement. Mike and Barbara weathered the disruptive renovations well but were glad when the construction finally concluded. In September of 2018, it rained a whopping 12.7 inches, followed in October with 15.7 inches. To their amazement, the new roof and repaired basement were leak-free. The couple thought that any home that could withstand that deluge could withstand anything nature could bring its way.

One afternoon, a thunderstorm rolled over the neighborhood and stalled, dropping endless buckets of water on the community. Thousands of homeowners and businesses were without power for several hours. Mike and Barbara thought nothing of it and prepared for the cookout that evening. Their gas grill trumped the electrical outage. When the grandkids arrived, they descended into the basement for fun and games until supper was ready. A shriek from the basement caught the adults off guard.

“We love the pond in the basement!” chirped the grandkids. Mike was not so happy. Water in the basement can pose an electrical hazard that can cause serious injury or worse. Thankfully, in 2015, he had his electrician install GFCI receptacles throughout the basement.

The 1500 square foot basement contained a foot or more of water, or more than 11,000 gallons. The basement had to be pumped of its murky contents, dried, dehumidified, and eventually treated for mold and mildew. The carpet, hardwood flooring, furniture, baseboards, and walls needed immediate attention. Believing that the basement was waterproof, the couple had stored furniture, keepsakes, and heirlooms in the basement. The unexpected flood was a disaster too large for any homeowner to manage alone. Mike turned to the water damage restoration professionals who had assisted the family years earlier. The team was onsite within the hour. An inspection and assessment turned up no water sources from inside the basement. The water came from outside the basement foundation.

Mike responded to the assessment with astonishment. He asked, “How could the water be from outside the basement? It recently rained 27 inches in two months, and the basement was dry as a bone!” The answer was simple — during the power outage, the electric sump pump was not functioning. The basement flooded. Now, it was time to clean up the mess, restore the damaged areas, and pursue alternate strategies to prevent any more basement floods.

The takeaway from the case study of the flooded basement: Do not panic

Water damage is understandably stressful, especially if the water damages furniture, soaks family heirlooms, destroys expensive inventory, or requires the property to be evacuated. The highly trained, experienced professionals at SERVPRO of Carrollton respond to water damage emergencies every day. The team is onsite within an hour, ready to begin the restoration process. Knowing that competent, caring technicians are hard at work eases the stress and anxiety the homeowner may feel. Skilled restoration technicians do a thorough job in a timely fashion, so people do not have to worry.

Each crisis is unique and carries its own safety hazards. Immediate response from a water damage specialist is crucial since much of the damage occurs in the first few hours of the incident. Having a trained professional with the best equipment on the scene as soon as possible is always a best-case scenario in a worst-case situation.

For more information about water damage restoration services in Carrollton, Texas, visit the SERVPRO of Carrollton website at Contact the office by phone at (972) 446-0383.

7 Signs of a Slab Leak.

6/9/2020 (Permalink)

water damage Water damage advertisement.

Early detection is super important when it comes to a leak in your home’s slab foundation. If left undetected and not fixed, a slab leak can eventually lead to thousands of dollars in water and structural damage to your home.

What should you be on the lookout for? Well, 7 signs that you have a slab leak include:

  • A sudden, unexplained spike in water bills
  • Water pooling where it shouldn’t
  • Damp carpet or warped hard flooring
  • Mold or mildew (visible or just the smell)
  • A decrease in water pressure
  • A hot water heater that’s constantly running
  • Areas of the floor that are suddenly hot

If you suspect a leak, please call the professionals at SERVPRO of Carrollton and Bent Tree, we will come out to your home or business and give you a free evaluation.  Call today 972-446-0383.

Carrollton Water Damage Company Warns About Leaky HVAC Drain Pans

5/29/2020 (Permalink)

Here to Help, water on floor Here to Help

Summary: SERVPRO of Carrollton offers emergency service for water damage from HVAC condensate drip pan leakage.

Water and moisture from an HVAC system can cause extensive water damage in a home or business, and a leaky, corroded, and rusted drain pan is often the culprit. According to one source, HVAC drain pans can corrode, rust out, and begin to leak in as few as seven years. Several factors contribute to drain pan failure.

First, stagnant water pooling in a drain pan fosters microbial growth, causing odors, corrosion, and rust in the drain pan. Second, using corrosive chemicals of alkaline (non-acid) or acid coil cleaners causes corrosion of not only aluminum fin surfaces, but also of the galvanized drain pan. Third, the rusted surfaces of condensate drain pans have tiny pits and divots, making the pan harder to clean and more likely to hold bacteria. The pan will smell, corrode, and leak, eventually leading to significant property damage if allowed to persist.

Time to Take Action

Like so many parents with teens, Thomas was busy. He worked hard, but he was involved in his children’s lives. His commitments left little time for all but basic chores and home maintenance. School, music lessons, and athletic travel teams craved every second of his day, but it was worth it to support his kids.

Thomas knew there was a problem with his HVAC system. It had been years since a technician had serviced and cleaned the unit. The filter needed to be changed, the coils needed a thorough cleaning, and the drain pan was full of sludge. The dirty coils and filter caused the system to work overtime, which compounded the water issue. The floor was beginning to sag in places, the walls showed signs of water damage, and the smell was persistent. However, Thomas could never find time to address the issues.

Upon returning from a long weekend of travel team championships, Thomas and his kids were met with buckled flooring, water-logged carpet, moldy sheetrock, warped baseboards, and a rancid smell. The hot weather, dirty coils, and dust-filled filter caused the HVAC system to work overtime. Not only did the pan leak, but it also overflowed when the drain pipe clogged from the sludge build-up. Thomas knew it was time to take action.

Why Homeowners Choose SERVPRO of Carrollton

A search of water damage restoration specialists in Carrollton took Thomas straight to the SERVPRO of Carrollton website, where he learned about their services, training, and equipment. SERVPRO is dedicated to responding immediately to a water damage disaster of any size because a fast response lessens the damage, limits further damage, and reduces cost. The highly trained water damage restoration technicians are specialists who have the experience, expertise, and advanced training to dry a property quickly and thoroughly.

SERVPRO of Carrollton uses scientific drying principles and provides validation and documentation that the property is dry and the job is complete. SERVPRO uses specialized equipment and products to extract standing water and dry the property. The team finishes the job with professional-grade cleaning, sanitizing, and deodorizing products for the comfort and safety of the homeowner.

The First Step

Thomas called the SERVPRO emergency telephone number and spoke with a SERVPRO representative. The friendly customer care specialist explained the SERVPRO process and asked him a few questions to determine the nature of the emergency. A crew was promptly dispatched to Thomas’ home, and he was notified that that help was on the way.

When the technicians arrived, they inspected and tested to determine the extent of the damage. In addition, they also checked for safety concerns such as mold or contaminated water. After tracing the leak to the HVAC system, the technicians urged Thomas to put in an emergency call to a reputable HVAC company to service the unit and repair the leak.

The Plan of Action

Using specialized equipment, the team extracted the standing water and began drying the affected areas. They finished the job with professional-grade cleaning, sanitizing, and deodorizing products for the comfort and safety of Thomas’ family.

The inspection revealed extensive damage to the flooring, insulation, walls, and carpeting, as well as an extensive mold problem that needed immediate remediation. The flooring and insulation needed to be replaced, and the walls required stud and sheetrock repair.

A Positive Outcome

When Thomas heard the report about the extent of the damage, he was overwhelmed. How would he pay for the thousands of dollars of damage? The technician reassured Thomas by explaining that Thomas’ insurance should pay for all but the deductible and that SERVPRO of Carrollton would coordinate the water removal and damage restoration project with the insurance company.


SERVPRO of Carrollton provides emergency service 24/7. Faster to any size disaster with highly trained restoration technicians, SERVPRO is a trusted leader in the restoration industry. The locally owned and operated company uses advanced restoration and cleaning equipment and can coordinate services with the client’s insurance company. SERVPRO of Carrollton is the water damage repair and restoration service professional in Carrollton, Texas.

For more information about water, fire, and storm damage restoration, visit the SERVPRO of Carrollton website at To speak with a customer care specialist, call (770) 258-7557.

Common Scenarios for Residential Water Damage

4/15/2020 (Permalink)

damaged house kitchen damaged by water and fire
  • Flooded Bathroom Cleanup
  • Flooded Kitchen Cleanup
  • Busted Pipes
  • Washing Machine Overflow
  • Foundation Damage
  • Plumbing Leaks
  • Flooding and Roof Damage from Storms
  • Water damage from Water Heater Overflow

 SERVPRO of Carrollton is a trusted leader in the restoration industry and we have the training, equipment, and expertise to handle your restoration and cleaning needs.

  • We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

As a locally owned and operated business, we can provide 24-hour emergency service and are dedicated to responding immediately to commercial or residential needs.

24-Hour Emergency Service -Faster to Any Size Disaster Highly Trained Restoration Technicians.

A Trusted Leader in the Restoration Industry Locally Owned and Operated Advanced Restoration and Cleaning Equipment .

Have Questions? Call Us Today - (972) 446-0383

How to spot Water Damage in your home.

3/14/2020 (Permalink)

In general, a house is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should vigilantly look out for household problems and address them before they worsen.

One such dreaded homeowner issue is water damage. If left unattended, residential water damage can detrimentally impact the structure or spawn other complications, including mold that poses a health risk to inhabitants. Here are several methods for detecting water damage within your house.

1. Check the Floors
No matter what kind of flooring you have, it will manifest signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, be wary of damp spots, gradual rises, soft spots or the smell of mold and dampness.

2. Look for Stains
Water stains on the floor around the bathtub, toilet or sink, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Unusual stains could indicate there is a leaky pipe or drain inside the wall. Cracks in the drywall or areas that appear swollen and are soft to touch also may signify trouble. Peeling paint is another sign of loose water within wall spaces. As the drywall gets saturated, paint can lose adhesion.

3. Inspect Outside
Observe the exterior of your house. What you want to look for are pools of standing water that can indicate poor drainage in the yard, gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters. Any of those issues could threaten the foundation of your house. Additionally, common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

4. Watch for Rust and Mold
Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. Additionally, corrosion around pipe connections could be caused by water seepage. Visual signs of active mold growth mean moisture is contacting microscopic mold spores, often in the nooks and crannies of your home. Finally, don’t rely solely on sight. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell.

If you are looking for water damage experts please give us a call at 972-446-0383.  SERVPRO of Carrollton is here to help!

What To Do Until Help Arrives -Water Damage At Your Home

1/20/2020 (Permalink)

People Walking in a Flood High Flood Waters can be Dangerous

If you experience a water damage or flood at your home, there are steps that you can take to minimize damage to your property and keep your family safe while you wait for help to arrive. 

First, determine if it is safe to remain in your home. Water and electricity are a deadly combination and it is vital that homeowners understand these risks after a flood. Avoid areas of standing water where there are electrical outlets or devices. Never enter a room where you can see sparks or hear popping or buzzing sounds. If you see downed power lines, avoid them and contact your local power company immediately. If the flood waters have come in contact with any of your appliances, wiring, electronics or HVAC equipment, always have these items inspected to determine whether they are damaged or safe for use.

Also, be aware of areas where standing water or moisture have made areas slippery. It's better to avoid these rooms rather than risk a dangerous fall. Avoid rooms where ceilings are wet and sagging.

While you wait for help to arrive, remove any moisture you can from furniture and by mopping up floors if possible. Remove and prop wet upholstery and cushions and remove brightly colored rugs from wet carpeting. Pick up books, magazines and other items from the floor and if possible hang wet fabrics. Be aware that items become very heavy when wet. If you are unsure about whether you can safely move your belongings, wait for the restoration specialists at SERVPRO to handle the job!

We at SERVPRO of Carrollton and of Bent Tree understand that when you experience a flood or water damage in your home, you need help NOW. Call us at 972-446-0383 and our crews will be onsite quickly to start the drying process and make your home "Like it never even happened."

Water inside the Wall

12/27/2019 (Permalink)

Wall Water Meter Water Meter Reading

Wall Moisture Meter Reading-

At SERVPRO of Carrollton, a restoration company, we use a variety of tools and instruments to locate the moisture in a building and to monitor progress when we are drying it. 

One we use heavily is the "wall meter", moisture encounter, which sends out and receives back a signal gauging moisture content in materials.

The reading on the drywall wall pictured shows the gauge meter to be buried past the scale face.  This is a very damp wall which needs dried out.

The 1" hole was drilled into through the drywall into the wall cavity.  This allows air from the drying equipment to get into and up the back side of the wall cavity as well as on the front side.

This picture came from a water extraction job In Far North Dallas, Texas.

The wall was successfully dried out and the replacement trim will cover the 1" hole.  One can see the trim line just below the meter.

After an extraction, our goal is to make your home or business restored "Like it never even happened".

How to prevent water damage in your home.

9/12/2019 (Permalink)

pipe dripping water Look for the source of Leaks.

Water damage is one of the most common issues homeowners must face. Therefore it is good to know some basic steps to prevent it. To make sure water doesn’t wreak havoc on your property, you have to be on top of possible water leakage at all times. It’s easier than you think to monitor and protect your home from water damage. Here’s a few things you should remember to do often, to keep your home dry. 

Find the Drip

Drips are often hard to detect, especially since they can occur in places that are hard to see or hard to reach. Thing is, they are strong indicators of leakage or busted pipes, so it is important to deal with drips as early as possible. First observe and locate where the drip is coming from. You can turn the water valve on and off to help you map out the area. When you finally locate the source of the leak, cover the crack immediately and call in an expert like a plumber in order to ensure no further leaks. 

Sweating Pipes

Sweating pipes are not exactly leaking pipes. If you notice your pipe lines have some sort of condensation present, it is because the temperature inside is much colder than the air surrounding it. It does not have a direct effect on the pipe itself, but it can lead to drips, which may eventually lead to damages. Make sure the pipes are properly insulated to avoid such from happening.

Your Roofing 

As your first line of defense against the elements, your roof should be kept always in good condition. Make sure there are no cracks or crevices, especially in valleys and roof pockets, as water tends to collect there. Keep the gutters free of obstruction, too, so that there’s efficient water draining.


Keeping an eye on appliances such as your dishwasher, water heater, washing machine, etc. can often help you detect early on if there’s a problem before it becomes a serious issue. Looking for wet spots, or condensation, too much moisture on or around the appliance, or if it’s not working or draining properly are signs of what may become a larger problem. Be sure to always maintain your appliances and monitor how well they’re working often. 

If you experience any water damage to your home or office then call us at SERVPRO of Carrollton at 972-446-0383. We are here for you 24/7 and 365.

Water is Dripping from My Light Fixtures - What Now?

6/10/2019 (Permalink)

When you notice water in light fixtures in your Carrollton, TX home, you need to act, but safely

A drip in your home is never good. Sometimes the source is not so obvious, especially if water appears to be coming from a light fixture. This common occurrence poses a problem not only in finding the source, but in doing so safely. When you notice water in light fixtures in your Carrollton, TX home, you need to act, but safely. Here’s how.

How Does Water Get In There?

While they may appear solid, light fixtures are full of small gaps, cracks and crevices that may be necessary to make the device work. Unfortunately, those openings can also let water in if there’s an undetected leak from:

  • A supply pipe
  • A leaking toilet, shower or sink
  • Water coming from your HVAC system

These sources of water in light fixtures can also cause ceiling damage and will ultimately need to be addressed to stop the problem.

What Are the Risks?

Water and electricity don’t mix, so the first thought in your head might be the destruction of your light fixture. Unfortunately, the problems are far bigger than that. Water is a conductor of electricity. That means it can carry the electrical current to whatever it touches. Water in a light fixture poses an immediate emergency because even touching the switch to power down can cause electrocution.

Power Down

As soon as you see water in a light fixture, turn off the electricity using your circuit breaker. A non-contact voltage tester can help you test that the electricity is off. Next, if you can readily see the source of the leak, turn off the water supply. Never touch the light fixture!
Water in light fixtures poses a serious concern and will require the help of a plumber or water damage specialist and even an electrician. Educate yourself about the risks and you’ll know what to do if you encounter this household emergency.

Is It Possible to Prevent Water Damage?

4/16/2019 (Permalink)

If a broken pipe results in a leak or flooding, rely on SERVPRO for water damage mitigation and restoration service.

Three Effective Ways To Prevent Or Reduce Water Damage

Water damage can seem inevitable. In reality, commercial property owners can take several preventative measures to reduce the likelihood of a broken pipe and several other common incidents that will necessitate water repair and cleanup. Here are three effective ways for owners and managers to prevent or reduce the severity of water damage at a building in Carrollton, TX.

1. Maintain the Plumbing

Regular plumbing maintenance can draw the attention of a building owner to corroded or damaged pies and partial sewer line blockages. An owner or manager should be aware of the age, condition and materials used in a plumbing system. Frequent inspections can help to minimize the risk of a broken pipe and inform measures taken to prevent backups, bursts or leaks.

2. Repair Roof Damage

Roofing can sustain damage from high winds or storm conditions. Displaced or damaged materials can result in a leak. An owner or manager should inspect the condition of the roof after adverse weather or arrange for professional maintenance if there are signs of roof damage. A roof can be tarped over to limit water damage until repairs are possible.

3. Inspect Sprinkler Systems

Fire suppression systems play an important role in maintaining the overall safety of a structure. These systems can malfunction and cause water damage when no fire risk is present. Owners and managers should arrange for regular inspections of fire sprinklers to further reduce the risk of water or fire damage.

A property owner or manager who takes these measures may be able to lessen the severity or even prevent some types of water damage. In general, prevention is more cost effective than emergency water repair. If a broken pipe or any other incident results in a leak or flooding, the owner or manager of a building should rely on a water damage mitigation and restoration service in Carrollton, TX.

3 Warning Signs You May Have a Hidden Burst Pipe in Your Home

3/14/2019 (Permalink)

Water damage on carpet due to a burst pipe in a Carrollton, TX home

3 Warning Signs You May Have a Hidden Burst Pipe

Tiny cracks in plumbing pipes can occur for many reasons. Freezing temperatures, old age and your home’s settling movement can all cause small fractures in the lines. When the water pressure wears away at the crack, and it ruptures the line, it can become a flood of hundreds of gallons of water in less than 24 hours. Sometimes the signs of water are hidden, and the liquid runs into a crawlspace or down the inside of a wall. Here are three warning signs that you may have a hidden burst pipe.

1. An Unusual Sound

If you can hear the sound of trickling water in your walls, you probably need to fix a broken pipe. The same is true if you hear a constant dripping noise but cannot find the source of the water. Also, watch for unusual sounds following a shower, toilet flush, or dishwasher load.

2. An Unusual Odor

When you notice your sinks release a stinky odor, it may be from a broken line. When you find a moldy smell as you move from room to room, but you cannot find a source, it may be from mold-filled flood water under your home. Both issues can be serious and typically require the expertise of a water mitigation technician.

3. An Unusual Spot

Wet plasterboard can sag, bulge or become discolored. This is often the first indication homeowners have that a pipe has burst. Again, this can be a serious issue and may require extensive repairs to your walls, floors and ceilings, so it is important not to ignore the unusual spots.

If you notice any of the above signs, and you discover you do have a hidden water problem, you may want to contact your Carrollton, TX, insurer to see if you have insurance coverage for the flood water. The sooner you catch the errant water, the less damage the liquid can do to your home.

How To Handle Water Damage in a Light Fixture

1/18/2019 (Permalink)

Water in a light fixture in a Carrollton, TX home

Steps to Take When Your Light Fixture Floods

A water leak is not something anyone wants to have to deal with at home. The tell-tale dripping sound alerts you to a probable leak, but when you find water in a light fixture in your home, you still have to find out where the water came from. With a little investigation and a lot of help from water remediation experts, you can hopefully take care of the leak before it causes any further damage. Here are the first few steps you need to take when your light fixture floods.

1. Locate the Source

In order to get an idea of the ceiling damage repair required, you must find out where the water originates. There are several potential sources:

• Broken pipe
• Overflowing toilet
• Leaky supply line

Each of these sources comes with its own unique repair criteria. A leaky supply line may need to be replaced before it does you any good to repair the ceiling where you found water in the light. A broken pipe will likely saturate the insulation between the floors and may affect the walls as well. An overflowing toilet means the water is contaminated and thus additional disinfection is necessary.

2. Turn off Water and Power

Before anyone approaches the light fixture, safety precautions must be taken. Shutting off the water stops the leak and helps to prevent further flooding. Turning off the breaker that feeds electricity to the light keeps the water from becoming charged.

3. Call the Professionals

A leak that affects two different floors is not a problem you want to try to resolve on your own. Restoration specialists in Carrollton, TX, are trained and certified to remedy water damage in a thorough and efficient manner. By calling in the experts as soon as you notice the problem, you can avoid bigger issues and secondary damage.

Finding water in a light fixture in your home probably isn’t your favorite discovery. Quick action and professional help, however, can minimize the damage it causes.

How To Perform a Water Heater Flush

12/26/2018 (Permalink)

Close valves of your water heater to avoid water damage in your Carrollton, TX home

Consistent water heater maintenance can keep the appliance in great condition for many years. Take a look at the simple steps involved in performing a heater flush.

Gather Supplies

There aren't many tools required for a water heater flush.

  • Garden hose
  • Screwdriver or pliers
  • Work gloves for safety from hot water and appliance parts
  • Designated drainage spot

Once you have everything in place, it's time to get started.

Turn Off Power to the Heater

If you have an electric heater, shut off the electricity with the appropriate circuit breaker. If you have a gas heater, turn off the gas and watch for the pilot to extinguish.

Connect the Hose

Attach the garden hose to the drain valve on the water heater. Place the other end of the hose at your drainage location. This should be a place that can handle large quantities of warm water and sediment from the tank.

Open the Drain Valve

Let the water flow freely from the drain valve for several minutes and then turn on your kitchen hot water. After running the kitchen faucet for a couple of minutes, turn off the water supply valve (leaving the kitchen faucet running). When the water stops completely, turn the valve on again for a second flush and then close it again.

Close Valves

With the water and sediment drained from the heater, you can close the water supply valves and turn the water back on. The open faucet in the kitchen provides a good indication of how the water is running. When the water runs consistently, the tank is full and ready to go.

Turn On the Power

When the tank has filled completely, you can turn your electricity or gas back on. Turning on the power before the tank is full will damage the heating element.

The right steps prevent sediment buildup and a lot of related damages. If you're not confident in completing this repair on your own, contact a Carrollton, TX, water heater repair professional.

Flood Insurance and Your Basement FAQ

10/10/2018 (Permalink)

Call your agent in Carrollton,TX to find out if you are covered

If you live in Carrollton, TX, then you may be familiar with the worries cause by the possibility of a basement flood. There are a number of ways water can get into a basement but when it does many homeowners’ first question is “will my insurance cover this?” Insurance varies by plan and carrier, but here are some of the answers to many of the most common questions.

1. What is in Standard Coverage?

Most homeowners insurance coverage plans will cover the damage in a flooded area, but may not cover the source unless it was accidental damage that occurred suddenly. For example, they may help you replace your flooring if a washing machine hose breaks, but will not cover the replacement hose.

2. What is Not in My Coverage?

In some cases damage caused by a basement flood may not fall under your homeowners policy. This may occur when the water is from an outside source where the damage falls under a separate insurance plan, or in cases of negligence.

3. Will I Need a Separate Plan?

In some cases you may want additional insurance coverage in addition to your homeowners policy. These maybe include flood insurance to deal with water from acts of nature such as storms, and water backup coverage from water that comes from an outside water or sewage main.

4. What Can Be Done for My Flooded Basement?

In most cases your insurance agent will be able to put you in contact with a professional service that deals with water damage and remediation. These professionals can help identify the source of the problem, and arrange proper cleanup procedures.

When dealing with a basement flood it’s important to know what is in your plan when contacting your insurance so you won’t be surprised. If you have questions your agent will be happy to help. They may also recommend a service to help with cleanup and remediation.

The Right Way To Unclog a Pipe With a Snake Tool

8/15/2018 (Permalink)

It’s hard to imagine anyone not dealing with a clogged drain at some point in his or her life. Whether it’s a kitchen sink, a toilet, a shower or a drain in the laundry room, you’ve probably fussed with this issue at your Carrollton, TX, home. You can always try cleaning the drain or trap, and plungers certainly can work. However, for your toughest jobs, a snake may be the way to go.

What It Does

A snake is a coiled, spiral tool you can use to unclog stopped drains. Normally, it’s about one-quarter of an inch thick and has a handle on the other end. It works differently than a plunger:

• You push the snake farther into the drain to meet the object causing the blockage.
• It breaks up the obstruction.
• It helps you pull out the obstruction.
• A snake is long and usually reaches far into the pipe.
• This device can help with a pipe break or a major clog.

Step One: Push It Into the Drain

Your first task is to take the snake by the handle and push the opposite end into the drain. At the same time, turn the handle. The auger will then start traveling deeper into the clogged drain.

Step Two: Keep Going

Some stopped drains have blockage far into the drain, so it’s important to continue pushing with high pressure and force. This will get your snake farther into the drain. If you continue to crank the handle, it should bend around the trap under the sink. You shouldn’t have much trouble at this point reaching the culprit.

Step Three: Rotate the Tool Until You Know You’ve Freed the Object

It may take some effort, but as you continue turning the snake, you should feel the object being released and moving freely in the pipe. You’ll either break up the object or pull it right out.

A clogged drain can be a pain to repair, but a snake could do the trick. You can also get in touch with a sewage cleanup specialist to give you a hand. For more information, visit

Beginner's Guide to Unclogging a Drain

6/21/2018 (Permalink)

Water damaged walls being dried out by SERVPRO air movers.

You turn on the sink to wash your hands, then suddenly the water starts to rise. As a homeowner in Carrollton, TX, you know immediately what is happening: a clogged drain. But, do you know what to do next? Many homeowners call a plumber at the first sign of trouble, but that is unnecessary in this situation. Follow these four easy steps to successfully snake your own stopped drain:

1. Purchase a Drain Auger.

A drain auger is commonly referred to as a snake, because the tool resembles the slithery reptile. The slender, flexible, coiled device is typically ¼ inch in diameter with a handle. You can find it in hardware and plumbing supply stores.

2. Insert the Snake.

Place the non-handled end into the clogged drain. Turn the handle and push until the snake is stopped by the clog. You may feel some light resistance as the snake travels through the curve in the pipe.

3. Rotate the Snake.

Once you hit the obstruction, turn the handle on the snake until you feel the blockage give way. If this does not happen, pull the auger out of the drain to see if the clog comes with it.

4. Run the Water.

Whether the clog comes out with the snake or goes down the drain, flush the drain with tap water immediately afterwards. Run the water on the highest pressure setting to ensure the drain is cleared out.

By following the above steps, you can successfully fix your clogged drain at your home in Carrollton, TX. If you are unable to free the clog and the water continues to rise, you may have a pipe break. Broken pipes lead to water damage which impacts more than your sink. When water floods a room in your house, your floors, walls and personal property are impacted. As a homeowner, know your limits as a handyman. If water damage occurs, rely on a water restoration specialist to contain and repair the damage.

For more information, please visit us at

Using Air Movement for Drying

6/21/2018 (Permalink)

Before we have completed the drying of a water damaged room, it will be disinfected. After spraying a disinfectant the area with flood damage will also be sprayed with a product that inhibits the growth of mold. The mitigation of this part of the job is important. This process needs to be done quickly and efficiently to avoid having mold and bacteria to continue to spread, ruining any chance at a water damage restoration.

Drying With Air Movement

Whether you have water in your home or water in your business after water cleanup, you need to begin the process of drying. Open the doors and windows to allow natural air movement if it's not humid out. SERVPRO of Carrollton have air movers capable of producing a large amount of air flow that  work faster and can be directed at the worst parts of the water damage.

Check Out Our Facebook Page!

1/22/2018 (Permalink)

Just in case you haven't already, you should go take a look at our SERVPRO of Carrollton  Facebook page!

It's an easy way to keep up with any and all of our events, reviews and a great way to contact us.

If you're still deciding on if we're the best choice for your water damage situation put your mind at ease by checking out our reviews. All of the reviews on the SERVPRO of Carrollton Facebook page are by actual customers just like yourself!

We are also heavily involved with our community so by liking and following our page you can see which events we will attend! We have give-a-ways, games and prizes quite frequently and it's always a great time. 

Feel free to get in touch with on Facebook by messaging us and by leaving a comment or review!

Four Signs You Might Need A New Water Heater

1/17/2018 (Permalink)

Hot Water Heater Diagram

Hot water is sometimes a luxury (bubble baths and long showers) and sometimes a necessity (laundry and clean dishes). So, when a water heater fails or ruptures, it can leave you in the cold as well as causing thousands of dollars in water damage to your home or business. In the event your property is flooded or damaged, it is imperative that you seek a reliable and well-respected flood and water restoration company to remediate the damage.

Here are some signs you might need a new electric or gas water heater:

  • Rust around the base of the water heater. A common sign that your water heater is leaking is rust around the base, on the floor or near the drainage tap. This means the base is compromised. Even if there isn’t any visible pooled water, there could be a very slow leak that is causing the rust and if so, it won’t be long before the bottom of the unit totally fails and you get a flood of hot water.
  • Unusual noises. Hot water heaters and tanks that make knocking noises, creaks, whines or bangs should be examined and assessed by a plumber as quickly as possible. These annoying and often loud noises could be a sign that the heating element is struggling to keep up with the demand. If you live in an area with hard water, it is possible that there is heavy sediment at the bottom of the tank keeping the water heater from performing optimally. If so, a thorough flushing of the system should correct the problem. However, if left untreated, it is possible for the heating element to fail or burn out.
  • Fluctuating temperatures. Of course, if you are experiencing water that is too hot or not hot enough, your water heater may need to be repaired or replaced. Broken heating elements or gas thermocouples are often to blame when the water doesn’t get hot, and those can be replaced without replacing the entire unit. However, if you are already having work done to your water heater, have the tank itself checked for cracks, fissures or other signs of weakness. These could cause a tank failure, resulting in a flood in your home or business. The cost to replace your water heater now could end up being cheaper in the long run.
  • Tankless water heaters can also cause water damage. Tankless water heaters are becoming more popular, but don’t think that just because there’s not a tank of water connected that you can’t experience massive water damage. Check the couplings and the hoses at least once a year to ensure everything is still working properly. If you are going out of town, you might consider turning it off all together, as the emergency couplings can sometimes fail. And as with a regular electric or gas water heater, look for signs of leaking such as rust, dampness and changes in water temperature.

SERVPRO of Carrollton regularly sees properties each year affected by failed water heaters. Often kept in the attic or garage, when units fail and cause a flood, it’s usually personal items, family heirlooms and photos that are damaged. Fortunately, our highly trained professional technicians have the experience and tools necessary to clean up the water damage properly and bring your home and personal belongings back to pre-flood condition.

For emergencies and other situations, call (972) 446-0383 anytime to reach your area flood damage experts, SERVPRO of Carrollton. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

What Causes Drain Issues?

1/12/2018 (Permalink)

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Carrollton with your water needs. We will be there to clean up the mess those clogged drains made. 

Carrollton 24 Hour Emergency Water Damage Service

12/6/2017 (Permalink)

SERVPRO of Carrollton and SERVPRO of Bent Tree is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (972) 446-0383

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carrollton has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carrollton and Bent Tree-

SERVPRO of Carrollton  and Bent Tree (Far North Dallas) specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.